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The Emily Hotel

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Traveler (27)
Dining (34)
Videos (2)

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Hotel direct offer!Three's The Charm
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#158 of 207 hotels in Chicago
Location
4.7
Cleanliness
4.6
Service
4.3
Value
3.8
Welcome to The Emily, a boutique hotel concept inspired by art and woven in nature. We’ve recently set down roots in Chicago’s Fulton Market with plans to curate a uniquely fresh hospitality experience with spaces for locals and visitors alike to collaborate, celebrate and feel inspired.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Special diet menus
Rooftop bar
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Boutique
Charming
Languages Spoken
English
Hotel links
Special Price:Three's The Charm
101Reviews8Q+A22Room tips
Traveler rating
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60763Sharon wrote a review Today
New York City, New York5 contributions1 helpful vote
My room at the Emily was beautiful - quiet, spacious, well-designed, clean with a super-comfortable bed. The lobby, restaurant, coffee shop, bar...all are excellent, exactly as you'd hope from a 4-star hotel and then that magical little bit extra. But the very best part of my experience was the staff. Every person I interacted with was golden: charming, warm, very efficient, clearly going the extra mile to make my stay at the Emily special: from the desk staff to the Fora barman and waiter and the morning crew in the coffee shop. A special shout-out to Leo on the front desk who sped into action when I was checking out and learned that my client changed the 9am venue at the last minute. Leo rustled up a cab in seconds then got me, my coffee, and my luggage into it a few seconds later. He not only never broke a sweat but made it feel fun. And I was on my way in 3.5 minutes. My advice: if you want more than a hotel, stay at the Emily.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alex66NYC wrote a review Jul 2022
Brooklyn, New York8 contributions4 helpful votes
Hotel's Favorite
I was spending 24 hours in the city and just wanted a decent, up-to-date, nice place to stay in a buzzy location, and the Emily is all of that. Really friendly welcome from staff (who gave me some good recommendations for dinner and drinks). Spotless crisp design (it was formerly the Ace Hotel, so of course). Comfy bed, super quiet, nice toiletries. Perfect for a city break or a business trip.
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: My room on the 4th floor faced a sort of courtyard area... completely silent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded Jul 12, 2022
Dear Alex66NYC, Thank you for choosing The Emily Hotel Chicago as your destination of choice for your quick 24-hour visit to the Windy City! It appears you've had an exceptional experience and we appreciate the kind words about our amenities. Hopefully the next Chicago visit is a little longer and we welcome you back! Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynnfish wrote a review Yesterday
Midway, Utah51 contributions24 helpful votes
While the room seems dark, it had an exceptionally comfortable bed and lovely soaps and lotions. The staff was helpful and friendly. The location was great. A quick walk to the train or to Fulton Market area made it super simple to get around.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vanessaMc5300 wrote a review Apr 8
Springfield, Missouri3 contributions2 helpful votes
Hotel was a cute and quaint hotel and nice overall. We drove until early morning to arrive to the hotel. Exhausted is an understatement upon arrival so we were ready to fall into bed. Normally I am neurotic and check for bed bugs and check to sheet for cleanliness but for some reason (maybe because the hotel was on the upscale side) we went straight to bed. Upon awakening after pulling the sheets back we discovered we had slept on someone else’s blood all night. I called the front desk to request for the linens to be changed. They were prompt to do so. Typically on a case like this I would assume an investigation would take place to understand why housekeeping didn’t change the sheets. In this case, a said investigation was conducted amongst 3 departments only to discover we are the ones that are being accused of the blood stained sheets. EXCUSE ME?!? I would know if I was bleeding and my husband would know if we was. We even looked each other over to ensure the blood didn’t come from us because we were disgusted when we discovered the blood. I don’t have periods and my husband didn’t have anywhere on his body he was bleeding from. The hotel manager said there was blood on some towels that “looked like we had attempted to clean the blood up” I informed him that was makeup on the hand towel I had wiped off. He is still accusing us of the blood!! What a disgrace of management and how dare you accuse us of something we didn’t do!! Just make it right!
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 6 days ago
Dear vanessaMc5300, Thank you for recently choosing the Emily Hotel Chicago as your destination of choice recently. After reading your review it appears that we did not meet your expectations and for that, I am sorry. We take a lot of pride in our cleanliness and services as you can see from our other reviews. I'll be sure to investigate more into this claim and we hope you can give us another chance the next time you visit the Windy City. Thank you again. Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon T wrote a review Apr 8
2 contributions
Staff incredible, location and ambiance superb. Few glitches that brought down to 4, leaking sink pipe (fixed immediately) TV not working (F&B credit for inconvenience) . Yummie brunch at hotel, drinks and basketball in the bar. Beds could be a tad longer… but overall a great experience.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 1 week ago
Dear 545simont, Thank you very much for recently staying at Emily Hotel Chicago. I'm glad to see you had an overall ejoyable experience and got a chance to experience the food and beverage offerings as well. We are sorry about the couple glitches you have mentioned but hope we get another chance to welcome you back again soon!   Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lillianbroderick wrote a review Apr 6
San Francisco, California32 contributions47 helpful votes
The staff at this hotel is wonderful. Special thanks to Leo at the front desk who went above and beyond. We have stayed at this hotel many times and will continue to do so. The location in the heart of West Loop is exceptional, surrounded by charming restaurants and boutiques.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 1 week ago
Dear Lillianbroderick, On behalf of our Emily Hotel Chicago family, we greatly appreciate your feedback from your recent stay at our hotel. Seasoned travelers like yourself always help us with the details you provide. We couldn't agree with you more about our amazing location and we are very fortunate to have team members like Leo who can make sure a positive impact. I'll be sure he is recognized for this. Please see us again soon! Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lin K wrote a review Mar 2024
3 contributions
Everything was clean. I felt safe. Everyone working was helpful and SUPER nice about it. Thankyou for helping me with my uber eats ordeal at 2am on Thursday. The rooms are just as pictured on Travelocity. The bar, restaurant, and coffee shop were fancier that expected, and they had a great liquor section. And on certain nights of the week there's this awesome food truck like a block down the street and you can get 1 am tacos. Hi Leo 👋
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 2 weeks ago
Dear link621, Reading these types of reviews makes our team smile. Thank you for recently staying at Emily Hotel Chicago and it's wonderful to see we've exceeded your expectations. Glad to hear you had an opportunity to enjoy our restaurants and room accommodations. Please visit us again soon!   Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue G wrote a review Mar 2024
1 contribution
Me and my family came to the hotel to try the restaurant and explore the West Loop area. Upon arriving to the hotel we came up to the front desk to ask where the restaurant was. Jarod was the person working and he was very nice and smiled the whole time while talking to us and answered our questions about the hotel. The food was great at the restaurant and we plan to stay the hotel soon!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 2 weeks ago
Dear suegR7075KW, I love reading these types of reviews! We are fortunate to have Jarod represent Emily Hotel Chicago so well with his authentic service and making such a positive impression during your dining experience. I'm also glad to see you had a wonderful dinner experience too. We hope to welcome you back again soon for our fantastic happy hour or even DJ brunch!   Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily V wrote a review Mar 2024
1 contribution
I went to the hotel to visit the restaurant and approached the front desk and Jarod was the one who let me know where Fora was. He was very sweet and kind and even recommended the smash burger which was great. Would highly recommend. This place has great vibes and is a great spot in the west loop!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 2 weeks ago
Dear Q5660BZemilyv, Thank you so much for taking the time to fill out this review about your most recent experience at Emily Hotel Chicago. It's always a pleasure to see our amazing team members like Jarod make such great impressions for our guests. I will be sure he is recognized by his peers for his services provided. Also, thank you for dining in Fora and I couldn't agree more about that smashburger! Please come back and visit us soon! Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susie and Tom D wrote a review Mar 2024
1 contribution
Hotel is very nice! Staff was super friendly and accommodationing. We were staying there for our wedding and they went above and beyond for us. Also have a great espresso martini. Location is right in the middle of Fulton market and around plenty of great restaurants.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 2 weeks ago
Dear susieandtomd, Thank you very much for choosing Emily Hotel Chicago as your destination of choice! I'm glad to hear you got to experience the amazing customer service and enjoyed the espresso martini, too. We hope we are your new Fulton Market home next time you visit the Windy City! Best, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$180 - $399 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ace Hotel Chicago
LOCATION
United StatesIllinoisChicagoWest Loop / Near West Side / West Side
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE EMILY HOTEL - Updated 2024 Prices & Reviews (Chicago, IL)

Frequently Asked Questions about The Emily Hotel
Which popular attractions are close to The Emily Hotel?
Nearby attractions include Paniq Escape Room Chicago (0.3 miles), Escapely (0.1 miles), and Lone Wolf Tavern (0.3 miles).
What are some of the property amenities at The Emily Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Emily Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Emily Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Emily Hotel?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Emily Hotel?
Conveniently located restaurants include Green Street Smoked Meats, Girl & The Goat, and Swift & Sons.
Are there opportunities to exercise at The Emily Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Emily Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Emily Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Emily Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Emily Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (3.4 miles), The Rookery Building (1.2 miles), and Holy Trinity Orthodox Cathedral (1.9 miles).