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311 N Morgan St, Chicago, IL 60607-1310
E-mail hotel
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$200
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Free cancellation until 12/10/22
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Traveler (1)
Room & Suite (28)
Dining (4)

About

#163 of 216 hotels in Chicago
Location
4.1
Cleanliness
5.0
Service
4.1
Value
3.2
Welcome to The Emily, a boutique hotel concept inspired by art and woven in nature. We’ve recently set down roots in Chicago’s Fulton Market with plans to curate a uniquely fresh hospitality experience with spaces for locals and visitors alike to collaborate, celebrate and feel inspired.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Special diet menus
Rooftop bar
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English
35Reviews8Q+A11Room tips
Traveler rating
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  • 6
  • 2
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Annie P wrote a review Dec 1
1 contribution1 helpful vote
The Emily is a beautiful hotel in a great location! My family and I got 3 King rooms (3 couples in total) and the rate for each room was lower than any other hotel in the City. With a coffee shop and a swanky rooftop bar and restaurant in the hotel, we had everything we needed right there! Rooms were nicely decorated with comfortable beds and newly updated bathroom amenities. Hospitality was very attentive to our needs by quickly responding to our needs for extra towels and pillows making our trip more enjoyable overall. The valet was a very convenient option while parking in the city. Highly Recommended!!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Try the tacos and cocktails at Selva, The Roof top bar at the Emily!! YUM!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex66NYC wrote a review Jul 2022
Brooklyn, New York8 contributions3 helpful votes
Hotel's Favorite
I was spending 24 hours in the city and just wanted a decent, up-to-date, nice place to stay in a buzzy location, and the Emily is all of that. Really friendly welcome from staff (who gave me some good recommendations for dinner and drinks). Spotless crisp design (it was formerly the Ace Hotel, so of course). Comfy bed, super quiet, nice toiletries. Perfect for a city break or a business trip.
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: My room on the 4th floor faced a sort of courtyard area... completely silent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded Jul 12, 2022
Dear Alex66NYC, Thank you for choosing The Emily Hotel Chicago as your destination of choice for your quick 24-hour visit to the Windy City! It appears you've had an exceptional experience and we appreciate the kind words about our amenities. Hopefully the next Chicago visit is a little longer and we welcome you back! Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compass10361024563 wrote a review Nov 2022
The room was kept in great order and everything was clean. I would stay here again. Leo at the front desk was incredibly helpful and personable sorting out the buisness credit card on file. The location is great as well.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 1 week ago
Dear Compass10361024563, I really enjoy reading these reviews from our guests who simply have an exceptional experience at the Emily Hotel Chicago. Thank you for taking the time to share your appreciation of the room accommodations, the cleanliness, and even the services provided be Leo. Our location is quite stellar too! We hope to welcome you back sooner rather than later! Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Howard H wrote a review Nov 2022
13 contributions34 helpful votes
This is a cute hotel with a “minimalist” approach to their accommodations. The rooms were clean and updated but small. I was disappointed that the room did not have coffee nor tea service, yet the room had ceramic coffee mugs?? Overall, it was nice and comfortable for the time spent there but could offer more amenities. The shower soap and hair products were very good
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 3 weeks ago
Dear 247howardh, On behalf of our Emily Hotel Chicago family, thank you very much for choosing our hotel as your destination of choice. It's great to hear you enjoyed our bath amenities, beds, and cleanliness. Thank you for your note about the coffee/tea items as we are in the process of adding these to the rooms along with our current Coffee Bar offerings in the Lobby. We hope you give us another opportunity to stay with us again in the future to see more exciting updates. Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gregory P wrote a review Nov 2022
1 contribution
Beds are hard as a rock. Loud music playing until the AM coming from the rooftop bar. Crappy bathrooms with no counter space and the smallest sink ever. No bathroom ventilation fan. There was a bright blinking light under the desk for some reason. Everything is made from plywood and looks cheap.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 3 weeks ago
Dear Gregory P, Thank you for recently staying at the Emily Hotel Chicago. I appreciate you taking the time to write about your experience. Unfortunately, it appears that we did not meet your expectations and for that, I am sorry. We take this information and certainly use it for improvements in the future. We hope you give us another opportunity down the road. Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meander67127621423 wrote a review Nov 2022
Leo was fantastic super customer centric, and a genuine article../rooms were clean, accommodating, just comfortable in general loved the outdoor patio area great accommodations along with a very satisfying lounge, bar and restaurant
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 4 weeks ago
Dear Meander67127621423, On behalf of our Emily Hotel Chicago family, we thank you very much for choosing our hotel as your destination of choice. It's wonderful to hear that you enjoy not only the room accommodations but our restaurants as well. I will be sure that Leo is recognized for his exceptional service too! Thank you again for staying with us and please come back soon. Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan K wrote a review Oct 2022
San Rafael, California46 contributions91 helpful votes
Stayed 2 nights for business downtown and a conference on west side. Location could not be more perfect, walking distance to dozens if not 100 restaurants across the spectrum of cost and quality. Lobby is finely appointed and staff was terrific and immediately responsive to my hair dryer not working in the morning. The room was modern and minimalist but very very comfortable and roomyMy 3rd floor room was adjacent to the tracks but not too loud and I got used to it quickly. I would definitely return!
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Date of stay: October 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Upper floors for more quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 4 weeks ago
Dear Ryan K, I truly enjoy reading these types of reviews. Thank you so much for choosing the Emily Hotel Chicago as your destination of choice and for taking the time to write about your experience. It's great to see you enjoyed our room accommodations and amazing location. We hope to welcome you back again soon! Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pearl wrote a review Oct 2022
2 contributions
INCREDIBLY Horrific customer service. This my second stay here and never again. I gave it another chance after the first stay because I sit though maybe it was just a bad week for them. No it wasn’t. They all need to be trained and understand customer service. I’ve never seen a hospitality industry that constantly leads with “NO” as a first response. First I was told my reservatuon was cancelled then oh no it wasn’t we see it. Checking in took 45 mins. No meaningful apologies or any thing . I could write a whole page but please go somewhere else. Don’t waste your money here.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded 4 weeks ago
Dear Bungegirl, It appears that this visit did not meet your expectations and for that I am sorry. I appreciate you taking the time in writing a review about your experience. If you may, please email me at zpayerli@emilyhotel.com with details of your recent experience and how we could have made this a "5-star stay". I would like to review these details with our Operations team. Thank you choosing to stay at Emily Hotel Chicago again and I hope to hear back from you soon. Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bill G wrote a review Oct 2022
My wife and I arrived after a long tiring flight. We looked forward to a relaxing cocktail and meal, but learned that the hotel’s restaurant and bar were both closed for the day. Points off. Our room had two coffee mugs, but there was no coffeemaker in the room. Odd. The next day I was the keynote speaker for a local convention at 4pm, so we figured we would have lunch in the hotel restaurant. Unfortunately, it didn’t open until 4pm. More points off. Good service means meeting customer needs. The Emily didn’t do it for us.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded Oct 24, 2022
Dear billgP3658CP I appreciate you taking the time out of your schedule to write about your recent experience. Needless to say, it appears that we did not meet your expectations and for that I am sorry. The feedback you provided is valuable as we continue to transition our hotel and take these details into account. We hope you give us another opportunity in the future so you can see the improvements. Thank you. Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NatAd wrote a review Oct 2022
I stayed at the Emily Hotel for a conference. The front desk staff was friendly, the bed was comfortable, and the towels were plush. My shower didn't drain on the first morning and I notified the front desk - it was fixed by the end of the day. There are a lot of good restaurants within walking distance. However, the amenities were limited and the decor is stark. They used plywood for the desk and ceiling (plywood also decorates the elevators), and peg board for the closet doors. I don't think there is anything chic about it - it looks cheap, and about as well-appointed as your first post-college apartment. The bathroom is painted a very dark grey, almost black, and the lighting over the sink is very dim, which makes putting on makeup difficult. The hotel does not offer a coffee maker or tea in the room, and I really missed having coffee in the morning. There is a mini bar, which was well stocked but expensive (that was not a surprise). I wouldn't advise against staying there, but I won't go out of my way to recommend it either. It was just okay.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zoltan Payerli, General Manager at The Emily Hotel
Responded Oct 17, 2022
Dear natalieE2800LT Thank you very much for recently staying at The Emily Hotel Chicago as well as taking time to provide feedback about your recent experience. Although it appears you enjoyed the services and room accommodations, I am sorry to hear that this visit did not exceed your expectations. I appreciate you providing more details of your thoughts of our offerings, and this is something we do review for future improvements. Thank you again and we hope we are given the opportunity to welcome you back soon. Kind Regards, Zoltan Payerli General Manager Emily Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$181 - $331 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ace Hotel Chicago
LOCATION
United StatesIllinoisChicagoWest Loop / Near West Side / West Side
NUMBER OF ROOMS
159
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THE EMILY HOTEL $164 ($̶2̶7̶0̶) - Updated 2022 Prices & Reviews - Chicago, IL

Frequently Asked Questions about The Emily Hotel
Which popular attractions are close to The Emily Hotel?
Nearby attractions include Paniq Escape Room Chicago (0.3 miles), Lone Wolf Tavern (0.3 miles), and Paddy O'Fegan's (0.2 miles).
What are some of the property amenities at The Emily Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Emily Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Emily Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Emily Hotel?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Emily Hotel?
Conveniently located restaurants include Green Street Smoked Meats, Girl & The Goat, and Swift & Sons.
Are there opportunities to exercise at The Emily Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Emily Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Emily Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Emily Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Emily Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (3.4 miles), The Rookery Building (1.2 miles), and Macy's on State Street (1.3 miles).