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Ace Hotel Chicago

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311 N Morgan St, Chicago, IL 60607-1310
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (85)
Room & Suite (37)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel Chicago
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 212 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Once home to an Italian-American cheesemaking company and, before that, a pair of mysterious brothers, Ace Hotel Chicago lives in a stoic, industrial brick building in Chicago's West Loop. With 159 Bauhaus-inspired rooms, a top-floor terrace, a really good restaurant by Team Giant and other wonderful things, Ace Chicago is built as a testament to the city's spirit of ingenuity, reinvention, and design.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English
329Reviews8Q+A54Room tips
Traveler rating
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Popular mentions
Lina L wrote a review Sep 2020
Chicago, Illinois31 contributions25 helpful votes
Went to the Ace for a local night away and the Ace thoroughly impressed me. Since the pandemic I’ve been to a handful of properties to get away locally. I’ve never stayed at the Ace before but have been there for a wedding when they first opened and another art/music event, some time ago, pre covid. As far as how they’re operating, I haven’t had this experience at any other property. They give you sanitizing wipe packets upon check in for the room. As we approached the room, there was a sticker seal on the door - indicating that the room was cleaned and hadn’t been opened since then. On their site, they share they are keeping rooms empty for 24 hours after cleaning for precaution. These things were a nice touch and I appreciate that as a guest in a covid world. The room was nice and not particularly small even though it was a “small” room. Large shower and toilet with the sink separate from the enclosed bathroom. Comfortable headboard which I want to find for myself. Room was clean and the record player with records is an awesome touch. I liked that there were shelves for my beauty products/hairbrush in the sink area as opposed to having to leave it on the sink top. Hangers and extra hooks, but no drawers in the room, which I would’ve liked, but wasn’t a big deal. There’s a hot water kettle in the room but no glasses or cups, which was a mild bummer but sharing so you can note and request at the front desk, which I imagine could provide. Reservation came with breakfast which was grab&go from the front desk and pretty impressive. Likely due to City Mouse(Lula) running their food service. Options that morning were smoked salmon, yogurt parfait, or overnight oats. We got the smoked salmon and parfait with coffees to go back to the room which tasted like a decent medium/light roast. The smoked salmon came with crisp bread, creme fraiche, hard boiled egg, red onions. The salmon was beautiful and easily one of the best quality lox I’ve had in this city. Yogurt parfait came with Greek yogurt, fruit cup(berries and plums), Honeycrisp apple, and a house made granola bar that was delicious. I was pleasantly surprised with my stay at the Ace. Between the location and experience, I’d come back to stay for sure even though I live 10 minutes away.
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Date of stay: September 2020Trip type: Traveled as a couple
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sarchakra wrote a review Sep 2020
Rochester, Minnesota415 contributions22 helpful votes
+1
The pictures on the website looks pretty amazing. But the first thing that strikes you when you enter the hotel in the afternoon (we arrived around 5) is the lighting. The hotel looked dark inside when we first arrived. The corridors also looked dark. In the morning though everything looked lovely. The rooms are medium sized with an industrial look. The layout was a bit odd with no sink in the washroom itself but near the entrance of the room. We had 2 rooms. I asked for a fridge and microwave. They gave a fridge but not the microwave. I’m glad we did have the fridge to store some drinks and leftover food. All rooms came with lots of snacks (even condoms and a vibrator- not kidding). The price list on the mini bar and snacks was very hefty which I guess is not a surprise. There is a restaurant attached to the hotel where we had breakfast everyday. Breakfast was supposed to be complimentary but due to Covid they were only doing packed breakfast. However due to the large number of guests they gave tickets to the restaurant for a sit down breakfast after 9 am. I had to go and collect it every morning at 7 which was a bit annoying because they were really supposed to have given that at the time of check in. Robert at the front desk was very helpful and always greeted you with a smile. He was the solver of all problems and so very pleasant with it. I wish the other staff there were the same. Parking at $25 was a bit of a nightmare. The underground parking was full of furniture just stuffed in many corners. They were there for the whole social distance rules and Covid issue and the hotel was clearly still adjusting to the changed circumstances. Going back and forth from the parking garage was no fun. The parking spots were nearly always taken. You had to call in every time you wanted to enter which I guess at least means it is secure. The location of the hotel was amazing near Fulton market and the West Loop. Google is just opposite the hotel. It is surrounded with restaurants, really good ones. The walls of the roads around the hotel have a lot of graffiti and art painted on them.
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Date of stay: August 2020Trip type: Traveled with family
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dheronimus wrote a review Aug 2020
Charlotte, North Carolina60 contributions54 helpful votes
The Ace Hotel is in a great location; accessible to the great dining in Fulton Market and the West Loop. Unfortunately that is the only thing I liked about the hotel. The staff weren't necessarily unfriendly but they didn't go out of their way to help. The decor of the room and layout were terrible (Loft room). I can appreciate minimalism and the industrial look, but for the price of this hotel I wasn't expecting sheets of plywood made into a desk/table, not a single piece of artwork in the room (even though the website indicates there is art by local artists), terrible lighting that makes the room look sad, no bathroom door so when you take a shower you are on display to whoever is in the sitting area, and a toilet room that was dark, dingy and looked like a gas station bathroom. Additionally the air conditioner was extremely loud, the power outlets weren't conveniently placed and you couldn't access the safe because the closet door was blocking it. But, hey, there was a guitar in the room and some records. I like unusual, boutique hotels but the Ace missed the mark.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Katie O wrote a review Mar 2020
5 contributions5 helpful votes
No complaints. Nice hotel, nice bath, nice bar. Weird to have a coffee maker in the room, but no coffee. Service was attentive and responsive. Loved being able to text them our needs! And hat tip to the valet guy who pointed me to an exceptionally close and open spot on the street rather than take my keys and charge me for parking. Much appreciated!
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Date of stay: March 2020
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Brian H wrote a review Mar 2020
Minneapolis, Minnesota1 contribution1 helpful vote
I really enjoyed my stay here. Check-in and -out were very fast, room was clean and comfortable. Being able to text the front desk with questions/requests is a great perk, as is the Chromecast attached to the tv. I loved the in-room turntable (but I was doing a lot of record shopping). Quickly found free street parking two short blocks away, then never drove again since train lines are so close. Overall, while the hotel projects a modern, hipster vibe, it still manages to be welcoming, with an emphasis on good service.
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Date of stay: March 2020
Location
Cleanliness
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PRICE RANGE
$197 - $539 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoWest Loop / Near West Side / West Side
NUMBER OF ROOMS
159
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Frequently Asked Questions about Ace Hotel Chicago
Which popular attractions are close to Ace Hotel Chicago?
Nearby attractions include Paniq Escape Room Chicago (0.3 miles), Lone Wolf Tavern (0.3 miles), and Paddy O'Fegan's (0.2 miles).
What are some of the property amenities at Ace Hotel Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Ace Hotel Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Chicago?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Ace Hotel Chicago?
Conveniently located restaurants include Girl & The Goat, Green Street Smoked Meats, and Maude's Liquor Bar.
Are there opportunities to exercise at Ace Hotel Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Ace Hotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ace Hotel Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (3.4 miles), The Rookery Building (1.2 miles), and Macy's on State Street (1.3 miles).