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Ace Hotel Chicago

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311 N Morgan St, Chicago, IL 60607-1310
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (86)
Room & Suite (41)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel Chicago
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Once home to an Italian-American cheesemaking company and, before that, a pair of mysterious brothers, Ace Hotel Chicago lives in a stoic, industrial brick building in Chicago's West Loop. With 159 Bauhaus-inspired rooms, a top-floor terrace, a really good restaurant by Team Giant and other wonderful things, Ace Chicago is built as a testament to the city's spirit of ingenuity, reinvention, and design.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English
333Reviews8Q+A55Room tips
Traveler rating
  • 283
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  • 5
  • 3
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Popular mentions
Vacation450329 wrote a review May 2021
2 contributions
My room was great, the hotel location was so convenient, the staff went above and beyond and everyone's attitude was friendly and service focused. I loved the vibe in the bar and the area. There was plenty to do and all in walking distance.
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Date of stay: May 2021
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: i had a corner room on the 3rd floor, It was quiet and had plenty of sunlight...awesome!
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Daryl H wrote a review May 2021
Sawyer, Michigan125 contributions40 helpful votes
We loved our stay here at Ace. Loved the vibe, loved the lobby/cafe/bar. Liked the garage-vibe uniforms. Staff were all friendly and helpful. Loved our room, was large and sunny. The mini bar was also great, big assortment of food and drinks. But why are there no glasses/cups? There were only two paper cups on the bathroom sink. Wine just does not taste good from a paper cup. And what's the purpose of a hot water kettle if there is no coffee/tea in the room? Loved the river north/fulton market area, very walkable. We would definitely come back, but with our own wine glasses and instant coffee, lol.
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Date of stay: May 2021
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James C wrote a review Apr 2021
1 contribution
I’m a huge fan of Ace Hotel and have stayed in Portland, LA, NYC, London, and Pittsburgh. I love this hotel but my experience at the Chicago location was inconsistent. This trip I stayed 7 nights and my room wasn’t cleaned once. Several days into my stay, I went to the front desk and asked if someone could come get the trash and give me a new towel. No one was there and one of the valets said, “I don’t know if there’s anyone here to help with that anymore.” The only time an effort was made to clean my room was on the morning I checked out. Someone came in my room at 8am without even knocking once and seemed surprised/upset that I was there. Along with housekeeping being absent, outside of my check-in and check out, it was hard to ever find someone at the front desk. In the public areas there were numerous people each day walking around or sitting down with no face masks on. They weren’t eating or drinking anything but were on their laptops taking loud Zoom meetings. I’m not a person who normally leaves feedback but this was the most inconsistent stay I’ve ever had with Ace. I am brand loyal to the core and my stay in Chicago was foreign and unfortunate to what the Ace is doing in other cities.
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Date of stay: April 2021Trip type: Traveled solo
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Jon M wrote a review Dec 2020
1 contribution
I stayed at the Ace Dec 5 through the 9th and it instantly became my new favorite hotel. The manager, Drew was so friendly and accommodating and really made me feel at home. My room was spectacular! Super spacious, clean, and comfortable. My place to stay every trip back to Chicago, I'll be seeing you again soon. Thank you Drew and Ace Hotel for providing the best hospitality.
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Date of stay: December 2020
Rooms
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Trip type: Traveled on business
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Lina L wrote a review Sep 2020
Chicago, Illinois34 contributions26 helpful votes
Went to the Ace for a local night away and the Ace thoroughly impressed me. Since the pandemic I’ve been to a handful of properties to get away locally. I’ve never stayed at the Ace before but have been there for a wedding when they first opened and another art/music event, some time ago, pre covid. As far as how they’re operating, I haven’t had this experience at any other property. They give you sanitizing wipe packets upon check in for the room. As we approached the room, there was a sticker seal on the door - indicating that the room was cleaned and hadn’t been opened since then. On their site, they share they are keeping rooms empty for 24 hours after cleaning for precaution. These things were a nice touch and I appreciate that as a guest in a covid world. The room was nice and not particularly small even though it was a “small” room. Large shower and toilet with the sink separate from the enclosed bathroom. Comfortable headboard which I want to find for myself. Room was clean and the record player with records is an awesome touch. I liked that there were shelves for my beauty products/hairbrush in the sink area as opposed to having to leave it on the sink top. Hangers and extra hooks, but no drawers in the room, which I would’ve liked, but wasn’t a big deal. There’s a hot water kettle in the room but no glasses or cups, which was a mild bummer but sharing so you can note and request at the front desk, which I imagine could provide. Reservation came with breakfast which was grab&go from the front desk and pretty impressive. Likely due to City Mouse(Lula) running their food service. Options that morning were smoked salmon, yogurt parfait, or overnight oats. We got the smoked salmon and parfait with coffees to go back to the room which tasted like a decent medium/light roast. The smoked salmon came with crisp bread, creme fraiche, hard boiled egg, red onions. The salmon was beautiful and easily one of the best quality lox I’ve had in this city. Yogurt parfait came with Greek yogurt, fruit cup(berries and plums), Honeycrisp apple, and a house made granola bar that was delicious. I was pleasantly surprised with my stay at the Ace. Between the location and experience, I’d come back to stay for sure even though I live 10 minutes away.
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Date of stay: September 2020Trip type: Traveled as a couple
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PRICE RANGE
$197 - $539 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoWest Loop / Near West Side / West Side
NUMBER OF ROOMS
159
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Frequently Asked Questions about Ace Hotel Chicago
Which popular attractions are close to Ace Hotel Chicago?
Nearby attractions include Paniq Escape Room Chicago (0.3 miles), Lone Wolf Tavern (0.3 miles), and Paddy O'Fegan's (0.2 miles).
What are some of the property amenities at Ace Hotel Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Ace Hotel Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Chicago?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Ace Hotel Chicago?
Conveniently located restaurants include Girl & The Goat, Green Street Smoked Meats, and Swift & Sons.
Are there opportunities to exercise at Ace Hotel Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Ace Hotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ace Hotel Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (3.4 miles), The Rookery Building (1.2 miles), and Macy's on State Street (1.3 miles).