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Ace Hotel Chicago

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311 N Morgan St, Chicago, IL 60607-1310
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (87)
Room & Suite (60)
Dining (10)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel Chicago
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 221 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Once home to an Italian-American cheesemaking company and, before that, a pair of mysterious brothers, Ace Hotel Chicago lives in a stoic, industrial brick building in Chicago's West Loop. With 159 Bauhaus-inspired rooms, a top-floor terrace, a really good restaurant by Team Giant and other wonderful things, Ace Chicago is built as a testament to the city's spirit of ingenuity, reinvention, and design.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English
344Reviews8Q+A56Room tips
Traveler rating
  • 287
  • 34
  • 11
  • 7
  • 5
Time of year
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Popular mentions
Ben G wrote a review Jan 16
Peoria, Illinois175 contributions63 helpful votes
I guess it was fun to have more of a hipster vibe than the normal chain hotel. Maybe it’s nicer apart from the pandemic. The bed was uncomfortable, the room was very tight and the shower sprayed outside on the floor.. oh well. It was very convenient to the Google offices, and had plenty of eating options nearby.
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Date of stay: January 2022Trip type: Traveled on business
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Matt wrote a review Dec 2021
1 contribution
I've stayed at Ace for both business and pleasure. Can't beat the space, amenities, location, and style. Shantae at the front desk was a gem and was a massive help during my stay. Couldnt be happier with the staff and experience.
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Date of stay: December 2021
Rooms
Location
Service
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Jayneel P wrote a review Nov 2021
3 contributions
I stayed at this hotel during my business trip. The walked in early afternoon hoping to get an early check-in but no one was at the front desk. The hotel itself was dark and gloomy. One guy was vacuuming the lobby. I left and came back after an hour and finally saw someone at the front desk. I was informed right away that nothing in the hotel was open that evening - no coffee shop, no bars, nothing. I didn't see anyone else in the lobby or the building. The entire place felt very lonely, sad, and uncomfortable. It was a waste of money to stay there and was surprised that this was allegedly a 4 star hotel! I would never stay there again.
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Date of stay: November 2021
Location
Cleanliness
Service
Trip type: Traveled on business
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Amanda F wrote a review Oct 2021
Beverly Shores, Indiana37 contributions30 helpful votes
We loved The ACE! It has a great lo-tech chic ambiance, REALLY comfortable beds, spacious rooms, a great coffee shop in the lobby, a huge and comfortable lobby, terrific staff and fabulous location. We were there working at an art fair nearby but would happily go back for a romantic getaway.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Tim Hernandez, Guest Services / Front Office at Ace Hotel Chicago
Responded Nov 11, 2021
Hi Amanda! We're so glad you enjoyed your stay with us, and can't wait to have you back!
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Adponce wrote a review Oct 2021
Brooklyn, New York54 contributions56 helpful votes
Recently stayed at the ACE Hotel Chicago for (1) night and found the lobby to be modern and trendy, and the surrounding neighborhood to offer a variety of dining options. The front desk staff was friendly, but valet parking was completely full and they suggested we park on the street. The guest room felt like an overpriced dorm room and the linens were not very comfortable. There was also a lot of activity in the lobby and out front of the hotel, which made the overall visit feel hectic. Overall, not worth price we paid for the room.
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Date of stay: September 2021
Rooms
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Response from Tim Hernandez, Guest Services / Front Office at Ace Hotel Chicago
Responded Nov 11, 2021
Hi Adam, Thanks for your review. We apologize that your stay wasn't up to the high standards we hold ourselves to here at Ace. I can understand how frustrating it can be to not have valet parking available to you. Unfortunately, space in our garage is extremely limited, so valet parking is on a first come, first served basis. There are several self-parking options in the immediate area, including street and garage parking directly across from the hotel. At Ace properties around the world, each property is designed to reflect the city and neighborhoods we plant our flag in. As such, sometimes the décor isn't everyone's cup of tea. We'll take your input to improve future guest stays! We hope you'll give us another shot, and we look forward to having you again.
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PRICE RANGE
$197 - $539 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoWest Loop / Near West Side / West Side
NUMBER OF ROOMS
159
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Frequently Asked Questions about Ace Hotel Chicago
Which popular attractions are close to Ace Hotel Chicago?
Nearby attractions include Paniq Escape Room Chicago (0.3 miles), Lone Wolf Tavern (0.3 miles), and Paddy O'Fegan's (0.2 miles).
What are some of the property amenities at Ace Hotel Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Ace Hotel Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Chicago?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Ace Hotel Chicago?
Conveniently located restaurants include Green Street Smoked Meats, Girl & The Goat, and Swift & Sons.
Are there opportunities to exercise at Ace Hotel Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Ace Hotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ace Hotel Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (3.4 miles), The Rookery Building (1.2 miles), and Macy's on State Street (1.3 miles).