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Hilton Chicago O'Hare Airport

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3,093 Reviews from our TripAdvisor Community

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Showing 2,762: English reviews
Youngstown, Ohio
Reviewed September 8, 2015

My second stay at this hotel and I must say it gives special treatment to Hilton honors member. Free wifi, great breakfast, awesome bed. Runway view was great. After flying for 24 hours it was such a relaxing atmosphere. Never going to stay anywhere else if I am at ORD.

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Helpful?
Thank drabhineet
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear drabhineet: How nice to read your posting about our hotel on Trip Advisor. We are glad to have had the opportunity to welcome you back a second time and ensure you a comfortable and restful stay. We appreciate knowing that we will be your choice hotel when coming through O'Hare and look forward to serving you again soon! Sincerely,...

Lexington, Kentucky
Reviewed September 7, 2015

I have stayed here a few times, given how convenient it is for early morning flights after downtown business. I was there Friday night and had a great stay. The person checking me in was very helpful and friendly. The room was clean and nice. A happy hour at the lobby bar would have been nice. I went elsewhere where...

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Helpful?
Thank Douglas B
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Douglas B: Thank you very much for your nice comments posted about us on Trip Advisor. We're encouraged to know that you have stayed here numerous times and have been pleased with your accommodations, meal service and assistance by our team members, in addition to our convenient location. We value your loyalty as a Gold HHonors member and we...

Pflugerville, United States
Reviewed September 7, 2015

The front desk staff is exceptional. The executive level has a really good breakfast and a tasty light dinner snack. Definitely would recommend this property. Beautiful decor and great location. Need grab a quick bite? The Irish Pub in the hotel has great food and fast service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Susan G
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Susan G: We noticed your posting of "Excellent Front Desk Staff" under the Hilton Chicago O'Hare Airport reviews. We believe you meant to post this to the Hilton Chicago page as you spoke about the Executive Level and the Irish Pub which we do not have at our O'Hare location but they do at the Hilton Chicago downtown. We're...

Melbourne, Australia
Reviewed September 6, 2015

Awesome location and best place to stay in Chicago inside Airport in between terminals .... Lovely staffs and multi cultural staffs for a warm friendly environment after a long journey flight, distress place to relax your stress situation of cancelled flight or new itinerary with layover for a night on transit .... Very friendly and fast moving hotel check in...

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Helpful?
Thank Kris R
Management response:

Dear Kris R: Thank you so much for taking the time to share your nice comments about us on Trip Advisor. We appreciate knowing that you were warmly welcomed and had a restful and comfortable stay with us. It was our pleasure to serve you here, and we look forward to having you visit us again in the future! Sincerely,...

Bengaluru, India
Reviewed September 6, 2015

My wife and I were booked a room at this hotel by friends who we were meeting in Chicago for the weekend. We were forced to book ourselves here since prices in the city shot through the roof thanks to the Jazz fest. Straight up, you cannot beat this hotel for location. Situated practically in the terminal building, we were...

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Helpful?
Thank Snapper1982
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Snapper1982: We appreciate your choosing our hotel and taking the time to share your comments about us on Trip Advisor. We're thrilled that you were satisfied with your stay and were able to enjoy the weekend activities with your friends. We do offer complimentary standard WiFi access to all Hilton HHonors members if they book their reservations through a...

Jacksonville, Florida
Reviewed September 6, 2015 via mobile

Stayed Saturday evening at this hotel. Can't beat the location when flying out of O'Hare. No issues with room and staff was helpful. The only downside are the dinning options being limited to just the hotel. Was aware of that and had dinner before getting to the hotel. For breakfast though had the buffet at the hotel. Was good but...

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Helpful?
1Thank JohnroFlorida
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear JohnroFlorida: Thank you for your feedback provided about us on Trip Advisor. While we are glad to know of your satisfaction with the accommodations and assistance by our team, we are sorry if you were disappointed with our dining offerings within the hotel and will share your comments about the breakfast buffet with our Food & Beverage management. We...

Texas
Reviewed September 6, 2015

If you check out my reviews, you can see that I am usually pretty glowing in my ratings. That's because I always try to do my homework and pick places that have stellar reviews. But, I needed convenience and this hotel was as convenient as they come, when it comes to the airport. But, let me tell you: you pay...

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Helpful?
4Thank crbguy
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear crbguy: We are very sorry to read about your poor experience here at our hotel on Trip Advisor. This is certainly disappointing and not typical of the quality standards we strive to maintain. All your comments are being shared with our management team so that immediate action for improvement is taken. I will write to you directly to obtain...

Portsmouth, United Kingdom
Reviewed September 6, 2015 via mobile

I stopped overnight on a Friday as I had an early morning flight to catch. The hotel was very busy, so being a HH member and checking in and choosing my room in advance saved a lot of time. The room itself was comfortable and quiet - exactly what I would come to expect from a Hilton. My issue here...

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Helpful?
2Thank David H
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Dave-from-Barton: Thank you for sharing your comments about us on Trip Advisor. We are happy to know of your overall satisfaction with our hotel. We are sorry, however, if you had a hard time getting here from the airport. If it was a first visit with us, we realize that it could be confusing coming from the airport, depending...

North Little Rock
Reviewed September 5, 2015 via mobile

Rely a little less on location. Insulting! (The service staff had to rely on over poured drinks to compensate for the poor food. I paid around $45 for a burned NY strip. The fruit flies were ridiculous. The utter lack of any pride in their product was a joke to the service industry. Whomever is managing this establishment is ultimately...

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Helpful?
2Thank Grady P
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear gkeithp80: We sincerely apologize for the poor food quality you experienced here per your comments on Trip Advisor. Our Executive Chef takes great pride in maintaining high standards in our food and sanitation, and this is not a typical occurrence here. I will write to you directly to obtain more details as to which restaurant you ate at and...

Vail, Arizona
Reviewed September 5, 2015

Stayed here recently for convenience after I did not get a standby flight and had already returned my car. It right there attached to the airport property. The biggest pro is convenience and location. The lobby is very nice... they have plenty of restaurant/bar services for you to choose from right off the lobby. The staff was also very nice....

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Helpful?
1Thank Betsy M
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Betsy M: Thank you for the feedback you provided about our hotel on Trip Advisor. We are sorry if our accommodations did not meet your expectations in matching the price you paid. Our rates do fluctuate according to occupancy demand and the closer we are to sell out, the higher the rate. We assure you that we make every...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Location: United States > Illinois > Chicago
Price Range: $151 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline, Orbitz and Travelocity so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#66 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travelers.
39 questions
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else - Park and ride from another hotel!”
 of 5 bubbles jenniferwD9276FN, 2 days ago | Read review
“It seems that all rooms are very quiet. You need to state when you arrive if you wish to have a view on the runways.”
 of 5 bubbles swiffy_new, 5 days ago | Read review
“Best option would be runway view - just impressive, if you have a passion for aviation...”
 of 5 bubbles malefisohu, 1 week ago | Read review
“Rooms on south side are quieter”
 of 5 bubbles bernadetteb229, 2 weeks ago | Read review
“Book in advance or try to qualify for any discount possible”
 of 5 bubbles andresr61, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question