Cambria Hotel Chicago Loop - Theatre District
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Room & Suite (104)
Dining (31)
About
#112 of 219 hotels in Chicago
Location
4.7
Cleanliness
4.4
Service
4.1
Value
4.1
It doesn’t matter whether you stay with us once a year or once a month, at the Cambria® Chicago Loop Theatre District hotel in Chicago, IL, you’re always a VIP. Our ideal location is not only across the street from the CTA Red Line which will take you to see the Chicago Cubs or the White Sox, but, also the CTA Blue Line, which will take you around the city and to O'Hare International Airport. this downtown hotel is within two blocks of all other CTA lines and also within walking distance to many theatres in the Chicago Theatre District and just steps away from Chicago's famed State Street shopping and Michigan Ave.'s Millennium Park.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Spa
Parking
Wifi
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Meeting rooms
Massage
Baggage storage
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Iron
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
279Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
Contact
32 W Randolph St, Chicago, IL 60601-3501
Getting there
LakeChicago L2 min
State/LakeChicago L3 min
Rental CarsSee rental cars from $34/day
369Reviews25Q+A55Room tips
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The hotels are in a good location and the rooms are clean. The staff at reception are RUDE. And their computer systems are all messed up. Not a great place to travel with a family. Came back late past 2am and room key did not work. Had a toddler and wife sleeping inside - so did not want to wake them up. The response from the reception was - most likely the battery of the room lock doesn’t work and I don’t have an engineer on site - so you just have to knock and risk waking your toddler up vs staying out all night. Well - now I know where not to stay ever again in Chicago.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Avoid at all cost if you are traveling with kids
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+cambriahotelchicago@thesocialstation.com, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded 2 days ago
Thank you for sharing your review, Aspiring_Globtrotter. Its pleasing to hear you enjoyed our ideal location and clean accommodations. We truly value your feedback regarding our staff members. We wish that our team went above and beyond to accommodate your needs and fix your problem. Well take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time youre in town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This is a really nice hotel! We came to Chicago to see the play Wicked. It was great to be able to walk out of the hotel, walk 50 feet and be at the entrance to the theater. Our room was on the 11th floor which was pretty quiet, although as others have mentioned, there was some street noise. We have stayed at several different hotels in Chicago and they all have some street noise. Things I loved: the room - plenty of space, comfy beds, nice floors (this is the first hotel I have ever stayed at that had floors instead of carpeting- I really liked it! It was very clean). The heating was controlled by a thermostat on the wall. When the heater cycled on it was pretty quiet. I’ve stayed in many hotels where the heaters were super loud when they cycled on. Great lighting! There are lights under the beds and above the tv which cast a soft glow in the room without having to see the harshness of the lightbulb. The two things which I didn’t care for were 1- the lobby not being on the main floor. It’s hard to explain exactly why I didn’t care for this. I think it’s because I missed seeing someone in charge every time I walked into the hotel. 2- the shower. It was beautiful, but the rainfall shower was barely a trickle of water. These two items were minor inconveniences and wouldn’t keep me from staying here again.…
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Nov 28, 2022
Thank you for sharing with us, susied469! We're delighted to hear you had a fantastic time with us at Cambria Hotel Chicago Loop-Theatre District. We're so glad you enjoyed our quiet environment, spacious, clean accommodations, and beautiful ambiance so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us. Please come visit us again in the near future for another lovely experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite the exterior of this hotel, it’s a fantastic place to stay. Modern, spacious and clean rooms, hardwood floors, great closet space, clean and spacious bathroom with Bluetooth mirror, subway tile rainfall shower, and nice towels! Staff are friendly and helpful. Easy self parking and they have a simple and casual restaurant on the 9th floor next to check in counters. This is a great find when wanting to stay near the theaters!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded 3 weeks ago
Thanks for the great review, amieb523! It's wonderful you enjoyed your stay at Cambria Hotel Chicago Loop-Theatre District so much! We strive for excellence so we're thrilled you appreciated not only our clean and spacious rooms, but also our friendly staff, ample parking and great location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room looked fine and the staff were pleasant. The location is great if you're going to a show in the Loop. But the heat didn't work well, and in place of a bedspread or blanket there was a sort of striped sheet, not even the thickness of a duvet cover. In the closet, we found a very thin polyester cover that was the wrong size for the bed. It was a queen size cover and the bed was a king size. So the sleeping was not optimal. On top of all of that, the Keurig machine in the room did not work. But the hotel does provide free coffee on the lobby level. And as others have noted, the hotel lobby is on the 9th floor, around the hall corner and down a bit from where the elevator stops. Although you need to use your room key card to get up to floors higher than the 9th, there is no staff where the elevator stops on the 9th floor. It's odd and a bit unsettling. For all of these reasons, we wouldn't stay in this hotel again.…
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Date of stay: January 2023
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Feb 8, 2023
Thank you for your feedback, JMAChicago. While we're glad you appreciated our friendly staff and great location, we're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and comfort. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Cambria has a great location in the Loop, right in the heart of the Theatre district (it's literally above a theater) and a block from State Street shopping. After entering a small (and easy to miss) doorway on Randolph, you take one of three elevators up to the 9th floor lobby for check-in. Check in was quick and easy, and the cozy lobby had a dark, clubby feel. My 10th floor king room was a decent size, though the bathroom seemed to occupy a disproportionate amount of the space. The room had a minimalist, modern look, with soothing earth tones. The bed was comfortable, and not overrun with pillows like so many hotel beds these days. It also featured a large wall-mounted TV (with a relatively limited number of channels), a mini fridge and a microwave. The aforementioned bathroom was large (too much wasted space) with a nice walk-in shower. The half-length glass guard resulted in a wet floor though. Dispensers in the shower contained shampoo, conditioner and body wash, but there was no lotion in the room. I didn't eat in the hotel restaurant. There are plenty of good eats within a few blocks. If you're coming from the airports, the Blue Line (O'Hare) Dearborn station is a block away, and the Orange Line (Midway) station at State/Lake is a block and a half away.…
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Jan 27, 2023
Thank you for the 4/5 rating, michiganmarlon! We're happy you had a pleasant stay with us! It's unfortunate you had such challenges with our room layout. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cambria Hotel is the place to stay in the Theatre District. Comfortable bed, amazing staff and next door to the Theatre we were going. I will be booking again the next time I come to Chicago for a show.
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: If you are going to the Theater district in Chicago, this is the place to stay. Central to most...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Nov 22, 2022
Thank you for taking the time to leave this wonderful review! We're thrilled to know you enjoyed your stay at Cambria Hotel Chicago Loop-Theatre District so much! We strive for excellence so we're pleased to hear you appreciated not only our team and cozy beds, but also our location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Got a room based on advertising. Upon arrival I saw an entrance that did not appear very inviting and my first thought was "Oh Lord, what have I gotten myself into" . Little information that there was a hotel at all. Arriving at the 9th floor the lobby, I started to change my mind a little. Modern, inviting and courteous staff. I got to my room and found it nicely furnished, clean and comfortable. Sound proofing was very good as well. Went to the bar two evenings for a snack and was pleasantly surprised about the food served. However, the bar needs some work to invite people to stay. Lighting, furnishings and ambiance do not appear inviting. Overall, I was pleased. The only real complaint refers to a filthy entrance area that hasn't been cleaned in days and a night guard standing outside smoking and spitting.....loudly ! Just a little more attention and value for the price would be great. Keep in mind, that is just my personal opinion.…
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Nov 12, 2022
Thank you for taking the time to share this 4/5 review, Hans! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our clean, comfortable and modern rooms, friendly staff, excellent soundproofing and delicious dining options. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our entrance with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was basic nothing fancy but clean and the bed was comfortable. However if you’re looking for a good nights sleep because you have meetings the next morning- this is not the place to stay. Lots of street noise and the theater below the hotel has show that ends with a drummer banging on his drums - again if your on vacation this may not matter but if your on business with an early morning start - this is the wrong hotel for you.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Oct 21, 2022
We appreciate the time you’ve taken to share your feedback, H5261SIestherl. Although we’re delighted to hear that you enjoyed our clean rooms and comfortable beds, it’s disappointing to hear that you weren't completely satisfied with our soundproofing. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our management team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
THE GOOD: The location is convenient walking distance to many attractions. The bed was comfortable. The girl behind the front desk was extremely friendly and accommodating. And that’s where it ends folks. THE BAD: Due to the location you will hear car horns and ambulance sirens morning, noon, and night making it difficult to sleep. The room itself is small and underwhelming. The refrigerator that had only one setting froze our food solid. The hairdryer provided broke on the second day of our stay. We had an iron but not an ironing board. There are zero amenities provided, not even free water. When we called down and requested water bottles we were told that only hotel members receive complimentary water and that our only other options were to pay $7 per bottle in the lobby or travel to the 9th floor to use the drinking fountain. You will wait an average of 5-10 minutes for an elevator so factor that into your timing if you have dinner reservations. Next visit to Chicago, we will definitely be skipping the Cambria.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Sep 27, 2022
We appreciate your feedback, Kristin. We're glad you appreciated our ideal location, comfortable bedding, and kind staff, but we're disappointed that your stay with us was less than ideal. We regret that our sound insulation, amenities, and elevators failed to meet your standards. We will address your concerns with our engineering and management teams moving forward. We hope to have you stay with us again so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an amazing spot to visit all of Chicago from. So conveniently located. It was such a pleasure to come home every day to this hotel. The staff was so nice!! The room was smaller than any other room we had ever stayed in however, it was perfect! If you are staying for 1-3 days, this is a great place. It right next door to several famous theatres and near all the shopping and transit you could ever need. I would stay here again in a heartbeat!
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise56653666087, General Manager at Cambria Hotel Chicago Loop - Theatre District
Responded Aug 29, 2022
Thank you for this lovely review, Angela! We're thrilled to know you had such a wonderful experience at Cambria Hotel Chicago Loop-Theatre District. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$136 - $318 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
199
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Frequently Asked Questions about Cambria Hotel Chicago Loop - Theatre District
Which popular attractions are close to Cambria Hotel Chicago Loop - Theatre District?
Nearby attractions include Hamilton (0.2 miles), Chicago River (0.2 miles), and Drunk Shakespeare (0.2 miles).
What are some of the property amenities at Cambria Hotel Chicago Loop - Theatre District?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cambria Hotel Chicago Loop - Theatre District?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel Chicago Loop - Theatre District?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cambria Hotel Chicago Loop - Theatre District?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Cambria Hotel Chicago Loop - Theatre District?
Conveniently located restaurants include Tortoise Supper Club, Cherry Circle Room, and The Dearborn.
Are there opportunities to exercise at Cambria Hotel Chicago Loop - Theatre District?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Cambria Hotel Chicago Loop - Theatre District located near the city center?
Yes, it is 0.5 miles away from the center of Chicago.
Are any cleaning services offered at Cambria Hotel Chicago Loop - Theatre District?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel Chicago Loop - Theatre District offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Cambria Hotel Chicago Loop - Theatre District?
Many travelers enjoy visiting Garfield Park Conservatory (4.6 miles), The Rookery Building (0.4 miles), and Macy's on State Street (0.09 miles).