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Hotel EMC2, Autograph Collection

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228 East Ontario Street, Chicago, IL 60611
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (530)
Room & Suite (117)
Dining (69)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel EMC2, Autograph Collection
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Book a unique getaway at Hotel EMC2, Autograph Collection. Located in Streeterville, our boutique hotel places you near all downtown Chicago has to offer and is walking distance to the Theater District, Navy Pier and a variety of shops and restaurants along The Magnificent Mile. Enjoy popular attractions such as the Field Museum of Natural History and the Art Institute of Chicago. Inside our hotel, experience upscale amenities and unparalleled services, including friendly greetings from robot attendants, Leo and Cleo, and assistance from Amazon Alexa. Savor creative dining at the Albert, our restaurant specializing in globally inspired cuisine and drinks. Retreat to our chic rooms featuring contemporary decor and Serta® Perfect Sleeper® mattresses with cool action gel memory foam. Host an impressive business or social event in one of our stylish venues, then wind down with a workout in our 24-hour fitness center. Take your travel experience to the next level at Hotel EMC2, Autograph Collection.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid public parking nearby
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Business Center with Internet Access
Conference facilities
Meeting rooms
Fax / photocopying
Salon
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish
Hotel links
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513Reviews17Q+A72Room tips
Traveler rating
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Popular mentions
MJE2013_13 wrote a review Jul 2020
Plano, Texas102 contributions24 helpful votes
My husband and I had to make a last minute trip to Chicago during the Covid Pandemic. Our son was at Northwestern Medical center and we needed a location nearby to the hospital. This hotel is very close to the hospital and walking distance to restaurants, coffee shops etc. We asked for an upgraded room with city view, as husband is top tier Marriott. Small but nice room on 19th floor. Science theme is kind of cool, but weird bathroom design with a curtain to pull around glass shower for privacy. Nice bathroom amenities. Keurig coffee pot in room, also a small fridge. No maid service due to pandemic which was fine with us, they said if we needed anything just ask at desk. Desk attendants wore masks, and there was hand sanitizer placed at elevator. Almost every time we came downstairs, someone was cleaning the desk area and high touch surfaces like credit card reader. Robots were available for deliveries to rooms but we did not use the service. Hotel restaurant was still closed but plenty of other places with outdoor seating in area or for takeout. Nando peri peri chicken right across street was very good. Would stay here again if need be.
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Date of stay: June 2020Trip type: Traveled with family
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Corbin B. wrote a review May 2020
Las Vegas, Nevada49 contributions26 helpful votes
The EMC2 is probably the "nicest" hotel I've ever stayed in. Every detail in the room was thought-out very clearly and had a steampunk/science theme unlike anything I've seen. I loved the phone amplifier that allows you to play music from your phone over what looks like an old-school phonograph. The room also has Alexa built-in, which is supposed to work with robot room service (which I would have REALLY liked to see but "because of COVID-19, etc., etc." they weren't working). The restaurant was also closed, including take-out. We did have a problem when we got there. The A/C wasn't working and the front desk agent told us they'd call us back in 5 minutes. After an hour I called her back and she said they'd have to move us if we cared about having A/C. They did offer us something in return though which did make up for the error. The TV was also weird. They have the buttons on the television set disabled so if/when the remote battery dies, the TV CANNOT turn off or change channels. It woke me up in the middle of the night with a loud commercial and I couldn't turn it off until I called maintenance and they came up and replaced the controller. Positively though, the hotel was VERY clean, the toiletries were extremely high quality, as were the in-room amenities (robe, hair dryer, makeup towel, etc.). There is also no resort fee which is one reason I booked this hotel. I did not get to visit the pool though because the government didn't allow it. Dominique was EXTREMELY nice at the front desk and she was very helpful with everything I needed. Overall it was a GREAT stay with just a couple things that could've been better, but I'd definitely stay here again if I'm back in Chicago.
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Date of stay: May 2020
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Alfons M wrote a review May 2020
Karlsruhe, Germany96 contributions24 helpful votes
For a one night stay in the middle of the Corona Lockdown, we booked the EMC2 Hotel in Chicago. The Service was very limited - for example even the booked breakfast wasn't offered, the terrace wasn't open and we had to wait quite some time till the room was ready. But the hotel is very beautifuled designed, the rooms are very well concepted and everything was very clean. Especially the glass shower in the middle of the room is an absolut highlight. The cityview is breathtaking and the location is really in the middle of the city. Beautiful to walk around and experience the city. Overall - a nice stay, a beautiful hotel and for the service limitation is hopefully not the hotel managment responsible, just a global virus. :-)
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Date of stay: April 2020
Location
Cleanliness
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Room Tip: I would recommend Cityview to book
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Albert wrote a review May 2020
Los Angeles, California147 contributions7 helpful votes
+1
I really liked the hotel and enjoyed my stay there. I was traveling during the Coronavirus Pandemic, so the hotel was pretty empty, and all its facilities were closed. The hotel’s location is great! I personally find it perfectly located. It is a few blocks away from Lake Michigan (& Navy Pier), very close to the Gold Coast & Old Town areas (lovely areas of Chicago), and also walkable to the Loop/Millennium Park. There are a lot of restaurants and shops around. Because the hotel was empty, I was allowed to check-in earlier, at 11 a.m. Also I requested a room with the best city view the hotel has, and I got a room (#1901) on the 19th floor with the lovely view of Trump Tower. My room was small, but I felt great staying there. It was completely remodeled and ideally clean. I really liked its design. My Queen Size Bed was comfortable. The bathroom was not really separate. The shower stall was part of the room, only the actual toilet was separated by a door. I personally liked this design. It felt very modern. The bathroom amenities were of a high quality and smelled nice. For 5 days that I stayed in my room, I never had room service. However, when I called to the front desk and asked for something, they brought that thing to me pretty fast. I payed $85 per night for my room, and I believe it was an amazing deal! I would totally stay in this hotel again when I come back to Chicago, and I recommend it for a stay!
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Date of stay: May 2020
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D K wrote a review May 2020
1 contribution
DO NOT STAY HERE... I stayed here recently and the rooms were dirty, they had guests filming a rap video in several rooms during a pandemic, and the staff, Dominique and Omar showed me dirty rooms as sleeping options and mischarged me because they didn’t know the points value of the own hotel, which is 35,000 NOT 45,000. Signed, a very PISSED Bonvoy member
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Date of stay: May 2020Trip type: Traveled solo
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PRICE RANGE
$100 - $457 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
195
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Frequently Asked Questions about Hotel EMC2, Autograph Collection
Which popular attractions are close to Hotel EMC2, Autograph Collection?
Nearby attractions include The Magnificent Mile (0.1 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at Hotel EMC2, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel EMC2, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel EMC2, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel EMC2, Autograph Collection?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel EMC2, Autograph Collection?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and The Capital Grille.
Are there opportunities to exercise at Hotel EMC2, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel EMC2, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel EMC2, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel EMC2, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel EMC2, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.