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Hotel Felix

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111 W Huron St, Chicago, IL 60654-8706
2 people are viewing this hotel
Booking.com
$84
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Agoda.com
$84
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Lol.travel
$100
$76
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Travelocity$79
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Otel.com$100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (422)
Room & Suite (324)
Dining (33)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
4-star boutique luxury hotel in hip River North district, steps to Mag Mile / Galleries / Clubs. Sophisticated Accommodations; Relaxed Rates.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Spa
Baggage storage
Paid private parking on-site
Parking
Free internet
Wifi
Internet
Coffee shop
Restaurant
Vending machine
Fax / photocopying
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
1,830Reviews22Q+A100Room tips
Traveler rating
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Popular mentions
The rooms are tiny as hell, the furniture is old and damaged, there are no outlets close to the bed, 9 AM in the morning some construction workers started banging with a hammer in front of the window, the bed and the pillows are way too soft, had to request a mini-fridge for the room 3 times, the phone in the room is from 1992, no coffeemaker... I can keep going, but you better stop wasting time looking at this "4-star" hotel and go book another place.
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Response from georgejordan, Manager at Hotel Felix
Responded 3 days ago
Dear logaritym, Thank you for your review and for staying with us. We appreciate all feedback and always want our guests to have a very comfortable stay. We recently made many improvements inside of our rooms including updated linens, carpeting and more. We appreciate your feedback regarding the external noise as well. With regard to the mini-fridges, we have a limited number of them available upon request however they are not guaranteed in our rooms. We also offer our guests a complimentary cup of coffee from the coffee shop adjacent to our lobby. We hope you'll consider staying with us in the future. Thank you again.
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I enjoyed my stay at the Hotel Felix - it was conveniently located, affordable, and had the basics covered for a solo traveler in Chicago for work. I had no idea that one of the city's best sushi bars just happened to be in their lobby (Taketei, look it up), but that was real bonus. One small criticism - the heating and A/C were fairly noisy in my room on the 7th floor. I don't think this would be enough to prevent me from staying there again as I assume it was just my bad luck in that room, but it's worth noting or asking them when booking if you're a really light sleeper.
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Review collected in partnership with Cancelon.com
Response from georgejordan, Manager at Hotel Felix
Responded 2 weeks ago
Dear Zachary Z, Thank you for your review and for staying with us. We're happy to hear that you enjoyed your stay and that you were able to experience great cuisine, including Taketei. We are also pleased to hear that you enjoyed our fantastic River North location. Thank you for your feedback on the A/C. We will look into the matter as we believe every guest deserves a proper night's sleep. We look forward to welcoming you again, Zachary Z. Thanks again!
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I stayed one night between meetings nearby, using a prepaid Priceline reservation; Priceline calls this a 4-star hotel. I arrived around 6pm with a bag and on crutches--no bell staff to be found. My reservation was intact, and the front desk staffer--courteous, but without a trace of friendliness--collected my credit card for incidentals, including a $12 "Urban Fee," reportedly for free bottled water (but not the bottles in the room @ $3 each) and morning coffee at an undisclosed location. The lobby was torn up for repairs to the built-in fountain; the lobby floors were littered with tiny honey locust leaves from the sidewalk outside. There was coffee spilled by the elevator. Where was housekeeping?! My room was nominally accessible--my concerns about those features are better for for a different posting--stylish furnishings, but scuffed (e.g., leather headboard, and wooden desk). The carpeting in the room seemed a bit dingy to me. Otherwise, the room was clean and the bath stocked with L'Occitane toiletries. There was no binder or folder that outlined Hotel Services--and that content was unavailable in the online/cable television system. Free WiFi is always helpful. The room was quiet--though there was some street noise--and the HVAC thermostat worked well. I slept reasonably well on a newer king-sized platform bed. I had supper shortly after 7pm in their bistro-style restaurant, Troquet. The server was attentive but not knowledgeable--after some confusion, the bartender came to my table to get my beverage order. The restaurant was noisy and uncomfortable (my seat was literally over the radiator!) with at least 3 large TV monitors silently blaring into the room. The meal--Steak and Frites from a very brief dinner menu-- was fine, but unremarkable. In truth, I was glad to leave. I understand that a bistro may have a simpler menu, but the harsh, rowdy atmosphere was very unappealing. Checkout the next morning went smoothly--behold, bell staff assistance!--and I was offered an expensive free bottle of water on the way out the door. I won't be back.
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Response from georgejordan, Manager at Hotel Felix
Responded 4 weeks ago
Dear Chip_govt_traveler, Thank you for your review and for your stay with us recently. We are pleased to learn that you found our room to be clean and were able to make use of our in-room amenities. We are also pleased that you enjoyed a comfortable night's rest on our beds and enjoyed a quiet stay. Thank you for your feedback about your arrival as well as the features of your room's furniture. We will look into this with our team and conduct remedial training as needed. We appreciate your feedback and will look further into the matters you discussed. Thank you again for your review and we hope you will consider us for another stay with us in the future, Chip_govt_traveler.
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Great location it was near the center walking distance maybe 5 minutes away or less, facilities were in great condition, comfortable bed and the room look cleaned , great service as well from the staff.
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Review collected in partnership with this hotel
Response from georgejordan, Manager at Hotel Felix
Responded 4 weeks ago
Dear madri2019, Thank you for your review and for your stay with us recently. We are thrilled to learn that you had a great experience with us and enjoyed the convenience of our location as well as our facilities and amenities. We know the importance of a good night's rest and are pleased that you enjoyed your stay in a comfortable and clean room. We are also pleased that you found our team to be friendly and accommodating. Thank you again for your review, madri2019. We hope to welcome you back again soon!
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The hotel facilities were good, the room was clean, however the service was substandard. The front desk agent really did the bare minimum at check in and check out, she did not even write down our room number and when I asked she said, "no I wrote it down". Our room was right beside a bar that was playing music late into the night. Upon check out, we were not asked how our stay was. I expected at least a little customer service normalities. Very disappointed in their service.
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Response from georgejordan, Manager at Hotel Felix
Responded 4 weeks ago
Dear Hannah, Thank you for your review and for staying with us. We're happy to hear you found the rooms to be clean and you liked our facilities. We appreciate your feedback regarding the noise and please know this is very unusual and if you stay with us in the future, we'll do our best to ensure you have a very restful stay. We also appreciate your feedback regarding the front desk check in and we will look into this further and conduct remedial training as appropriate. Thank you again.
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PRICE RANGE
$84 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
felix hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
225
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Frequently Asked Questions about Hotel Felix
Which popular attractions are close to Hotel Felix?
Nearby attractions include The Escape Game Chicago (0.3 miles), EscapeHouse Chicago (0.3 miles), and Adagio Teas (0.2 miles).
What are some of the property amenities at Hotel Felix?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Felix?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Felix?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Felix?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hotel Felix?
Conveniently located restaurants include Steak 48, IO Godfrey, and Tanta.
Are there opportunities to exercise at Hotel Felix?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Felix?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Felix offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Felix?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Felix?
Many travelers enjoy visiting Garfield Park Conservatory (4.5 miles), The Rookery Building (1.1 miles), and Macy's on State Street (0.8 miles).