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Holiday Inn Express Hotel Cass

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Holiday Inn Express Hotel Cass
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921 Reviews from our TripAdvisor Community

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Showing 824: English reviews
Edinburgh
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 6, 2013

We were looking to stay in Chicago for a couple of nights as we were staying with relatives in the suburbs and fancied spending some time in town to see the sights. To be honest we just wanted something cheap but clean, north of the river and the HIE fit the bill perfectly. We got a good deal for 2... More 

Helpful?
Thank Tumshi23
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Tumshi23! We really appreciate your feedback and are thrilled you enjoyed your stay with us. We hope to see you again soon! More 

Parma, Ohio
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 2, 2013

Great location for downtown Chicago and close to all must see sites! The concierge was helpful with booking a trolley tour for us and gave us maps. They discounted our room because we had minor problems. The tv was not working but they fixed it later. The free breakfast was good but there was many people there every morning. It... More 

Helpful?
Thank beautystar4
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi beautystar4, thank you for your review. We're thrilled our concierge helped you organize your trip - our hats off to you for taking advantage of a city trolley tour! Thanks again and we hope to see you again soon. More 

Ottawa, Canada
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 1, 2013

We spent 3 nights at Hotel Cass during the Easter weekend. Our room was pretty small but clean and quiet. The location is excellent: just beside the Magnificent mile, with easy access to the Red line, and in a nice and fun neighbourhood. The breakfast was very bad however. The staff was very helpful and friendly.

Helpful?
Thank maplesyrup821
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review maplesyrup821! Thank you for choosing to stay with us during Easter. We hope you have a nice day and thanks again! More 

West Chester, Ohio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2013

My daughter, 4 grandchildren (3-9) and I spent 2 nights in 2 rooms at Hotel Cass -HI Express. The hotel is conveniently located to all the stores on Mich Ave, many nice restaurants and just two blocks to Grand Ave for the subway. Our rooms were clean and fresh, small but just right as we were out walking and shopping... More 

Helpful?
1 Thank gramwoods
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review gramwoods. We're pleased you chose our hotel as the home base for your family trip! Thank you again and we look forward to seeing you again soon. Have a great day! More 

Anchorage, Alaska
Level Contributor
336 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed March 22, 2013

My wife and stayed at Hotel Cass (a Holiday Inn Express) for 4 nights. This is a very nice hotel that is reasonably priced and very conveniently located near the Magnificent Mile at Ontario and Wabash (close to Nordstrom, Crate and Barrel, Bloomingdale's, Apple, and many others). There are lots of excellent restaurants nearby. The staff was very friendly and... More 

Helpful?
Thank John H
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review John H! We're honored you chose to stay with us on your trip so far from home (Alaska - wow!). We're very glad you enjoyed your trip and we hope to see you again soon. Have a wonderful day. More 

Pittsburgh, Pennsylvania
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 18, 2013

We stayed in the Hotel Cass (Holiday Inn Express) for four nights over Chi-rish weekend of 2013, and I was pretty impressed. The standard size rooms are very small, so it's probably pretty crowded for a family or if you're traveling for a long time or with a lot of stuff, it might be too tiny. But, for a couple... More 

Helpful?
Thank kdkswim
HotelCass, Manager at Holiday Inn Express Hotel Cass, responded to this review

Happy St. Patrick's Day, kdkswim! We're glad you stayed with us over the always fun, ever-popular St. Patrick's Day weekend in Chicago. While our rooms are a normal size for an urban hotel, we're glad you took advantage of our convenient location and complimentary hot breakfast. We'll pass along your kind words to our friendly team members as well. Thank... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 8, 2013

We spent 3 nights in this hotel and really liked it. We arrived a bit too early with our luggage. But we just could leave our luggage in the hotel, where it was stored for free in a locked room. So, it was safe and we could go for a walk. The room and bathroom were neat and clean. Only... More 

Helpful?
Thank Arbus86
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Arbus86! We appreciate it. Thanks also for choosing us during your stay in Chicago. We're very glad you enjoyed your trip. We look forward to seeing you again soon! More 

San Diego, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 7, 2013

This is definitely the best Holiday Inn Express I've ever stayed at. The kept the feel of the previous Hotel Cass and it is more boutique hotel than corporate. Rooms are very small, reminiscent of New York and Europe rooms. This is not a problem for me as I never plan on spending much time in my room. They are... More 

Helpful?
Thank stringman25
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi stringman25, thank you for your review! We appreciate that you acknowledged our efforts to keep the feel of the previous hotel's charm yet update it to modern standards. Thanks and we're looking forward to seeing you again on your next trip back to the Windy City! More 

office
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed March 6, 2013

This hotel is the perfect location for restaurants and shopping, but holy cow, the rooms are teeny tiny, and the toilet is the loudest I have ever heard. Loved the location as it was close to all our favorite haunts, including Trader Joes just around the corner, but would look to stay elsewhere, as I just couldn't deal with the... More 

Helpful?
Thank 1cabin
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello 1cabin, thank you for your review! Have a nice day. More 

1 review
1 of 5 stars Reviewed March 3, 2013

I booked my room in Feb 14th, and the price was 129 through booking.com ( 1 Standard Room - Non Refundable) Now the price is $99 in booking.com for the same type of room and date with free cancellation!! Can you imagine that!! You book the room in advance to get lower rate and before a couple of dates the... More 

Helpful?
Thank ammasnad
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello ammasnad. We cannot control the prices of third-party booking sites. If you have a question about your reservation please call us at 877-834-3613. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Location: United States > Illinois > Chicago
Price Range: $131 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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