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Holiday Inn Express Hotel Cass

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Traveler (291)
Room & Suite (261)
Dining (56)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travelers talk about
“rooms are small”(117 reviews)
“hi express”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel Cass
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Special Offer: Book Direct and Save
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,109)
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248
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LanguageEnglish
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248
450
190
66
33
Show reviews that mention
All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy piermichigan avefront desk staffwalked everywherean older hotel
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1 - 5 of 987 reviews
Reviewed 2 days ago

Although it is close with sutrle, it is very quiet. Clean rooms. A coffee machine in room and breakfast for about $15. downstairs. Service very nice and helpful. Will return. Handicapped maybe ☆☆ two stars. Shower doesn't have hand rail. Shower without hose. Very low...More

Thank Jim0
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded yesterday

Hi Jim0 - Thank you for your review and for staying with us.

Hotel's Favorite
Reviewed 4 weeks ago

This hotel was beyond my expectations regarding about every aspect as it is an old hotel. Friendly and efficient front desk, bellmen, valet, breakfast workers. Comfy but small rooms, very clean and stocked well every day that I asked. Many places to plug in and...More

Thank Lauri W
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 3 weeks ago

Hi Lauri W - Thank you for your review following your recent stay with us. We are happy to hear that our helpful staff was able to assist you, and that you enjoyed our hot, complimentary full breakfast spread. Thank you again for your time...More

Reviewed 6 days ago

I have to admit that I do not usually stay at this chain. However, this location was a pleasant surprise and I would definitely stay here again! The location is great, you're 2-5 minutes from excellent shopping and eating. I agree with fellow travelers, the...More

Thank hey0u812
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 6 days ago

Hi hey0u812 - Thank you for your review following your recent stay with us. We are happy to learn that you enjoyed our location in the heart of the Loop, as well as our hot, complimentary full breakfast spread. We hope to see you again...More

Reviewed 2 weeks ago

The hotel was good. The staff is what makes it great! They were so pleasant and accommodating. Real wonderful people. The hotel was clean and perfectly located to see many attractions around Chicago. We walked everywhere from here! Free breakfast that had many options to...More

Thank sarahoU6089SR
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 2 weeks ago

hi sarahoU6089SR - Thank you very much for posting your review. We are happy to learn that you enjoyed our hot, complimentary full breakfast spread, and that our friendly staff was able to assist you. Thank you again for your time and we look forward...More

Reviewed 3 weeks ago via mobile

Hotel is located in a great location. Plenty of restaurants and shopping nearby. Room was small. We were stepping over each other but that being said we got a great price for our one night stay. Extremely clean room which was a plus! Free breakfast...More

Thank Jennifer S
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 2 weeks ago

Hi Jennifer S - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. As a fully renovated historic hotel in the heart of the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$137 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$137 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
February 3, 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
September 28, 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
September 28, 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"204 was near elevator. Rugs. If u like em..."
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"Great water pressure on the second floor and can use stairs."
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"Book in advance"
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"All rooms are the same I believe but I only saw my room"
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