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Holiday Inn Express Hotel Cass

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Holiday Inn Express Hotel Cass
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912 Reviews from our TripAdvisor Community

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Showing 816: English reviews
Hamilton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

In town for a Cubs game and Pearl Jam @ Wrigley field. What a great hotel, the room was small but very clean! Free breakfast every morning included everything you could ask for! The location is excellent, a block from the red line train! The staff were amazing, upon check in Kory at the front desk saved us about $150... More 

Helpful?
Thank lockestres
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel had everything I needed for a visit to the city. Central location, good price, comfortable room, friendly staff, etc. Free breakfast every morning - included pancakes, sausage, cinnamon rolls, hot or dry cereal, tea, coffee, bagels. The whole hotel has free wifi. The rooms are smaller but hopefully you plan to be out for most of the day.... More 

Helpful?
Thank Emily C
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Emily C - Thank you for your review following your recent stay with us. We are happy to learn that you enjoyed our location in the heart of the Loop, as well as our hot, complimentary full breakfast spread. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar... More 

Singapore
Level Contributor
568 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a few days to spare in Chicago prior to a recent conference and chose to stay at this hotel because it was affordable, especially in relation to its close proximity to Chicago's Magnificent Mile and its myriad of merchandise shops. Arriving at the hotel following an early morning long-distance flight, the staff had my room ready for me,... More 

Helpful?
Thank ianwyj
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi ianwyj - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, and that our friendly staff was able to assist you. Thank you again for your review and we look forward to seeing you again soon! More 

Maitland, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this place as a second option after my airbnb host cancelled. It was honestly the best price we found within the area. We really wanted to be close to everything to not have to use public transport as much. It worked out perfectly. Rooms were small yes- probably the size of a standard bedroom in a home with... More 

Helpful?
Thank riverab
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi riverab - Thank you very much for posting your review. We are happy to hear that you enjoyed your stay, and we appreciate your feedback. Thank you again for your time and we look forward to seeing you soon. More 

Omaha, Nebraska
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

As you've likely read, yes the rooms are small. But how much time are you going to be spending in your room here anyway? The rooms had everything we need, solid wifi, a place to sit, a desk, a TV, a very comfortable bed, a fridge & microwave and a decent size bathroom too. And while the room was small,... More 

Helpful?
Thank simms1929
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi simms1929 - Thank you for your review following your recent stay with us. We are happy to learn that you enjoyed your stay, and that you enjoyed our free Wi-fi. Thank you and have a nice day. More 

Milwaukee, Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was a perfect overnight stop for my mom and I! Yes the rooms are small but if you had read shout the hotel beforehand you would appreciate the quaint feeling antique-ness of the hotel. Bed was very comfy and extra long, lots of room to stretch out on. Bathroom was very adequate and considering the historical aspect was... More 

Helpful?
Thank Nora K
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Nora K - We appreciate your review. We are thrilled to learn that you and your mom enjoyed your stay, as well as our hot, complimentary full breakfast spread. Thank you again for your review and we look forward to seeing you again soon! More 

Tucson, Arizona
Level Contributor
154 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed the great location. Parking is $47 for self park, so if you can take public transportation it's a good idea and driving in Chicago is not easy with the traffic. The staff are great and very helpful. Our room was very small, which we expected but the bed was wonderful. We were in 408 and it faced the... More 

Helpful?
Thank sascanlan
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi sascanlan - Thank you very much for posting your review. We are happy to hear that our helpful staff was able to assist you. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Thank you again for your feedback, and we hope... More 

Gainesville, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a frequent Holiday Inn guest (Spire Elite). This is a decent property for an excellent downtown location. Downtown rooms are usually small and this property is no different. If I got an upgrade (not sure but think no), the average room must be pretty small. Room and bathroom was clean and the housekeeping staff was friendly. Front desk was... More 

Helpful?
Thank Janell H
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Janell H - Thank you for your review following your recent stay with us. We are happy to hear that our friendly staff was able to assist you, and that you enjoyed our hot, complimentary full breakfast spread. We hope you have a nice day. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn Express offered great value for its location. It's in a neat old building, so the rooms tend to be a little small. Quality breakfast, pancake machine is a plus, nice staff. I would defiantly return.

Helpful?
Thank Justin H
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Justin H - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed our location in the heart of the Loop, as well as our hot, complimentary full breakfast spread. We hope you have a nice day. More 

Caseros
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has an excelent location, a block from the Mag Mile and five blocks from the Navy Piers. But the rooms are terrible, too small and the bathroom is imposible. Breakfast is ok. The service is horrible! Really I could not believe that this hotel was a Holiday Inn Hotel.

Helpful?
Thank Alejandra M
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Alejandra M - Thank you very much for posting your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We have shared your comments with our team and will conduct remedial training as appropriate. We hope to welcome you back in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Location: United States > Illinois > Chicago
Price Range: $146 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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