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Best Western River North Hotel

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Traveler (337)
Room & Suite (385)
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Overview
  • Excellent40%
  • Very good38%
  • Average14%
  • Poor5%
  • Terrible3%
Travelers talk about
“rainforest cafe”(110 reviews)
“pizzeria ora”(23 reviews)
“hard rock cafe”(54 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Best Western River North Hotel
Special Offer: BOOK DIRECT & SAVE
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Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,459)
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2,325 results
Traveler rating
938
869
318
130
70
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LanguageEnglish
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938
869
318
130
70
Show reviews that mention
All reviewsrainforest cafepizzeria orahard rock cafegreat locationparking attendantwithin walking distancedowntown chicagoohio streetrooftop deckriver northindoor poolnavy piertop flooran older hotelfew blocksstreet noisethe magnificent mile
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1 - 5 of 2,325 reviews
Reviewed yesterday

The hotel itself is in a great location with clean rooms that were ready before check-in time but what made this trip particularly special was the staff. We had a housing situation fall through and Andre on the front desk staff went above and beyond...More

Thank GeorgeLee13
Hotel's Favorite
Reviewed January 9, 2018

We always stay at the Best Western River North when in the city. Until this year, the parking has been free with in and out privileges. We are okay with the fact that they now charge and we are pleased that they still allow in...More

Review collected in partnership with this hotel
2  Thank retiredandlovingit07
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded January 11, 2018

Thank you for staying with us and sharing your positive feedback. Our hotel is in a great central, safe location that puts our guests in the heart of Chicago attractions. We're pleased to hear you like the recent hotel renovations! We appreciate your business and...More

Reviewed yesterday

Our first stay in downtown Chicago, and a great one it was. the staff at the hotel was great in giving us information from where to go to where to eat. Very friendly and accommodating. Hotel was very clean, room was also very clean and...More

Review collected in partnership with this hotel
Thank David C
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded today

Thank you for choosing to stay with us on your first visit to Chicago! We're pleased you enjoyed the hotel and the service from our team. We hope you had time to enjoy the indoor pool and sundeck while you were in town, the views...More

Reviewed 2 days ago via mobile

The staff are awesome here. They were so friendly and helpful. We stayed two nights and had no problems. The room was very clean and spacious. The bathroom design provided two sinks which was great. Will definitely stay again.

Thank Kennedyfamfive
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded yesterday

Thank you for staying with us and sharing your experience. Our team take pride in the service they offer and we are so pleased you found them awesome! We look forward to having you stay with us again soon.

Reviewed 2 days ago via mobile

We showed up a few hours before check-in and we’re delighted that our room is ready and they checked us in quickly. The Wi-Fi is nice. We parked downstairs in the parking garage. It rained. Water and concrete compound trickle through the ceiling and got...More

Thank Rick O
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded yesterday

Thank you for staying with us and sharing your comments. We're pleased you enjoyed the stay and we appreciate you letting us know of the situation with the ceiling, we will definitely look into this issue. We hope to see you again soon on a...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
$139 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
$139 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (337)
Room & Suite (385)
Pool & Beach (49)
Dining (28)
Amenities (30)
Restaurants and Bars (PRE-RENOVATION) (6)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
deartobie
November 13, 2017|
AnswerShow all 10 answers
Response from RiverNorthHotel | Property representative |
Hello, We have a full service restaurant on site and the average breakfast runs $10 per person, depending on what you order.
0
Votes
kasaWisconsin
October 3, 2017|
AnswerShow all 3 answers
Response from RiverNorthHotel | Property representative |
Hello, We did replace all the sofa/sofa sleepers with our recent renovation. As such, we feel your son would be comfortable on the sofa sleeper. We do have studio style suites that have a small living area and still have 2... More
0
Votes
Mark M
July 28, 2017|
AnswerShow all 2 answers
Response from RiverNorthHotel | Property representative |
Hello, unfortunately you cannot see the fireworks, but the view is still spectacular.
0
Votes
Room Tips
"Rooms away from elevator are a little more quiet."
Read review
"Comfortable, clean room. I like the soaps on the wall instead of in little bottles. The heating unit was a..."
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"Get a King Deluxe. It is large and a bargain by big city standards."
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"Suites on the fifth floor are great. All rooms have new tvs upgraded."
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