Each staff member was super courteous and helpful. They go out of their way to take care of our needs. Really impressed by their customer service. Wonderful people running a wonderful facility. One of Chicago finest!
This hotel never disappoints. This is our first choice of hotels whenever we visit Chicago.. in the heart of river north, it's easy to get to and from in the city and a expressways.. It's clean, friendly staff and location location location! Huge bonus: inexpensive parking with in and out privilege's!
The bed was hard. I could hear vividly the noise outside all night. They didn’t provide any hand soap or trash bags in the cans. They also told me they had free continental breakfast which I didn’t find out was wrong until we checked in. The hotel restaurant has almost no gluten free options and their hash browns are terrible.
The stay would have been more pleasant if there was a microwave in the room and the restaurant food could have tasted better. IT was also an inconvenience to have to walk from the parking garage to the hotel. However, if your looking for car parking, there rate is the cheapest at @ $25 an hour with in/out access.
We stayed here while celebrating my daughter’s birthday at the American Girl Doll Place. The staff was very kind and courteous. We enjoyed the hotel restaurant and bar and spent some time in the pool and enjoying the rooftop views.The parking was convenient. I would definitely stay here again.
The BW is great for family vacation, close to restaurants and attractions. The room and hotel was clean and the staff was great. The hotel concierge was amazing! Thank you for all the recommendations to visit in Chicago
Our hotel of choice when we stay in Chicago as the staff is always very friendly (especially the guys in the morning), it's clean, and has a great location where we can leave our car and walk to all our places of interest. Great value and highly recommended!
My son and I traveled to Chicago for a little spring break trip. We stayed at this hotel last year and then I was amazed at the location for the price. So from now on when we travel to Chicago we will definitely be staying here. It's our home away from home while in Chicago.
My family and I stayed here for 1 night to check out the city. We will definitely come again. Rooms were clean and tidy. Pool was awesome for the kids. It is in a really nice central location with good restaurants around - both fast food and sit down style!
You get a lot of bang for your buck at this hotel. I traveled with my husband and 2 kids for a long weekend in the city. We got a king suite which was the perfect place to rest between exploring. The room was spacious and clean. The staff was wonderful. Anything we needed was addressed quickly. The food is convenient and good. The kids loved the pool. The location is great. Overall the Best Western River North fit our needs perfectly.
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