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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#73 of 210 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Taxi service
Paid public parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Vending machine
Business Center with Internet Access
Fax / photocopying
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish, Arabic
Location
Full view
100Great for walkers
Grade: 100 out of 100
301Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
Contact
125 W Ohio St, Chicago, IL 60654-4410
Getting there
GrandChicago L4 min
Merchandise MartChicago L5 min
Rental CarsSee rental cars from $36/day
3,032Reviews62Q+A100Room tips
Reviews
Traveler rating
- 1,302
- 1,101
- 390
- 150
- 89
Time of year
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Popular mentions
Pros: Good Location in the heart of river north. A lot of good restaurants walking distance. Cons: Bed need to be improved. Room has a fair space with an office table. Maritza from the front desk is the most adorable person. If you need something just call her. She will do everything she can. The Bar inside the hotel is pretty good with a fair price for a drink late night.
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Responded 2 weeks ago
Thank you for staying with us and sharing your comments. We are pleased you enjoyed our central downtown location, room space and the service from out team. We do apologize if you found the bed to be less than expected, this is not typically our guest experience. We hope to see you again should your travels bring you back to Chicago.
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+1
Hotel's Favorite
This is my choice of hotel when I have business in the Merchandise Mart. The hotel is generally well kept and the price is always below most other comparable hotels in the area. The front desk staff always makes me feel as if they value my business. If possible stay in a high floor.
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Date of stay: January 2020Trip type: Traveled solo
Helpful
Responded Jan 6, 2020
Thank you for staying with us, we truly do appreciate your business. We're pleased you continually enjoy your stays and we look forward to seeing you again soon.
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I have stayed at your hotel several times while visiting Chicago. I love the updated decor and the new breakfast vouchers. The hotel is within walking distance of practically everything we wanted to see.
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Review collected in partnership with this hotel
Date of stay: September 2020
Helpful
Responded 3 weeks ago
Thank you for your continued patronage of our hotel. We are so pleased you enjoy the renovations and our central downtown location. We hope to see you again soon.
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During COVID 19 spike, no masks on staff in rooms or common areas. Back door to ground floor broken, unlocked at all times. Drug deals occurred in parking lot-even an overdose event 20 feet fr our car
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Date of stay: August 2020
Helpful
Responded Sep 8, 2020
We are sadden to hear you had an unpleasant experience at a Best Western, but we believe your stay was at a different hotel and not at Best Western River North hotel in downtown Chicago as your comments do not match with our property. All of our staff wear masks. We have security camera footage to back this up.We also have several other COVID -19 protocols in place including partitions in the front desk area, hand sanitizer stations along with social distancing markers. We do not have a back door to the ground floor as mentioned in your review. We have 2 entrances, both in the front of the hotel. We have a parking attendant that patrols our lot and have not had any instances as you have described. Again we are sorry to hear that you had an unpleasant stay and apologize on behalf of Best Western.
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Have stayed here several times and the staff continues to be excellent. Kind and courteous, they go out of their way to take care of us. I asked for extra blankets and towels and they quickly brought them. The parking area is well attended and makes me feel safe.
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Responded Aug 17, 2020
Thank you for your continued patronage of our hotel. We are pleased you find the team to kind and courteous and go above and beyond. We hope to see you again soon.
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PRICE RANGE
$93 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chicago, chicago best western
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about Best Western River North Hotel
Which popular attractions are close to Best Western River North Hotel?
Nearby attractions include Adagio Teas (0.2 miles), Blue Chicago (0.03 miles), and Andy's Jazz Club (0.3 miles).
What are some of the property amenities at Best Western River North Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western River North Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western River North Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western River North Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Best Western River North Hotel?
Conveniently located restaurants include Steak 48, Doughnut Vault, and Bavette's Bar & Boeuf.
Are there opportunities to exercise at Best Western River North Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Best Western River North Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western River North Hotel?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Best Western River North Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (4.4 miles), The Rookery Building (0.9 miles), and Macy's on State Street (0.6 miles).
Is Best Western River North Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.