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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#72 of 220 in Chicago
Location
4.6
Cleanliness
4.3
Service
4.3
Value
4.3
Located in Chicago,IL, the Best Western River North Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Taxi service
Paid public parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
Business Center with Internet Access
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
286Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
Contact
125 W Ohio St, Chicago, IL 60654
Getting there
GrandChicago L4 min
Merchandise MartChicago L5 min
Rental CarsSee rental cars from $34/day
3142Reviews68Q+A100Room tips
Reviews
Traveler rating
- 1,365
- 1,121
- 404
- 155
- 97
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Popular mentions
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Most Recent
Each staff member was super courteous and helpful. They go out of their way to take care of our needs. Really impressed by their customer service. Wonderful people running a wonderful facility. One of Chicago finest!
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
This hotel never disappoints. This is our first choice of hotels whenever we visit Chicago.. in the heart of river north, it's easy to get to and from in the city and a expressways.. It's clean, friendly staff and location location location! Huge bonus: inexpensive parking with in and out privilege's!
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Date of stay: July 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from River North Hotel, General Manager at Best Western River North Hotel
Responded Aug 5, 2021
Thank you for your continued patronage of Best Western River North. We are glad to hear that your stays have consistently been enjoyable and you always find the hotel to be clean and the staff to be friendly. Our team takes great pride in their work and we are glad that it shows! We look forward to seeing you again on your next trip into Chicago.
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The bed was hard. I could hear vividly the noise outside all night. They didn’t provide any hand soap or trash bags in the cans. They also told me they had free continental breakfast which I didn’t find out was wrong until we checked in. The hotel restaurant has almost no gluten free options and their hash browns are terrible.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The stay would have been more pleasant if there was a microwave in the room and the restaurant food could have tasted better. IT was also an inconvenience to have to walk from the parking garage to the hotel. However, if your looking for car parking, there rate is the cheapest at @ $25 an hour with in/out access.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We stayed here while celebrating my daughter’s birthday at the American Girl Doll Place. The staff was very kind and courteous. We enjoyed the hotel restaurant and bar and spent some time in the pool and enjoying the rooftop views.The parking was convenient. I would definitely stay here again.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The BW is great for family vacation, close to restaurants and attractions. The room and hotel was clean and the staff was great. The hotel concierge was amazing! Thank you for all the recommendations to visit in Chicago
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at Best Western River North Hotel
Responded 3 weeks ago
We appreciate that you took the time to review our hotel. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. Thank you and we hope to see you back soon!
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Our hotel of choice when we stay in Chicago as the staff is always very friendly (especially the guys in the morning), it's clean, and has a great location where we can leave our car and walk to all our places of interest. Great value and highly recommended!
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from General Manager, General Manager at Best Western River North Hotel
Responded 3 weeks ago
W appreciate the compliments on the staff, location and the level of service provided. Safe travels and hope to see you soon!
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My son and I traveled to Chicago for a little spring break trip. We stayed at this hotel last year and then I was amazed at the location for the price. So from now on when we travel to Chicago we will definitely be staying here. It's our home away from home while in Chicago.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
My family and I stayed here for 1 night to check out the city. We will definitely come again. Rooms were clean and tidy. Pool was awesome for the kids. It is in a really nice central location with good restaurants around - both fast food and sit down style!
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
You get a lot of bang for your buck at this hotel. I traveled with my husband and 2 kids for a long weekend in the city. We got a king suite which was the perfect place to rest between exploring. The room was spacious and clean. The staff was wonderful. Anything we needed was addressed quickly. The food is convenient and good. The kids loved the pool. The location is great. Overall the Best Western River North fit our needs perfectly.
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
$155 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chicago, chicago best western
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about Best Western River North Hotel
Which popular attractions are close to Best Western River North Hotel?
Nearby attractions include Blue Chicago (0.03 miles), Andy's Jazz Club (0.3 miles), and Museum of Broadcast Communications (0.3 miles).
What are some of the property amenities at Best Western River North Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western River North Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western River North Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western River North Hotel?
Yes, paid public parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Best Western River North Hotel?
Conveniently located restaurants include Doughnut Vault, Bavette's Bar & Boeuf, and Tanta.
Are there opportunities to exercise at Best Western River North Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Which languages are spoken by the staff at Best Western River North Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western River North Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (4.4 miles), The Rookery Building (0.9 miles), and Macy's on State Street (0.6 miles).
Is Best Western River North Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.