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BEST WESTERN River North Hotel

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BEST WESTERN River North Hotel
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2,068 Reviews from our TripAdvisor Community

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Showing 1,959: English reviews
Calgary, Canada
Reviewed 1 week ago NEW

Clean, cheerful, no issues. $25/day to park - a bargain in downtown Chicago. Walking distance to everything we wanted. Checkin: professional. Room: no issues. Surprisingly quiet. Hot water: lots of it. WiFi: no issues. Security: felt completely safe, even walking near the hotel at night.

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Helpful?
Thank WellTravelled222
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you very much for staying with us. We strive to create a welcoming experience for each of our guests. Thank you for sharing your experience with us, we truly appreciate your business. Safe travels.

Arkansas
Reviewed 1 week ago

Great location - close to Miracle Mile, Portillo's, and 2-story McDonalds, super friendly staff, comfortable rooms, easy check-in and check-out, fairly easy parking - some covered and some not - it's also fenced in.

Review collected in partnership with Best Western
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Helpful?
Thank Katheryn B
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you so much for staying with us. It means a great deal for our guests to recognize the effort we put forth to create a welcoming atmosphere. We hope to see you the next time you are in Chicago. Safe travels.

Frankfort, Michigan
Reviewed 1 week ago

Fabulous location, friendly staff, and comfortable and affordable rooms! Walk anywhere and enjoy what this neighborhood has to offer. Great food and entertainment nearby, as well as the Miracle Mile. We had a great time. We will be back!

Review collected in partnership with this hotel
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Helpful?
Thank juliewM882KE
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Good morning Julie, I am glad to hear we have met your expectations not only with our staff and the working order of the rooms but with how convenient our location was to you. We do appreciate the feedback and look forward to seeing you in the future!! Have great day! Jabig V. Front Office Supervisor

Loganville, Georgia
Reviewed 2 weeks ago

I would go back to stay when i go visit chicago again.... the staff was amazing offered me a taxi. Had fruits and coffee at reciption. The room was clean nice way to decorate the room. Two televisions

Review collected in partnership with Best Western
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Helpful?
Thank N423OPsergioa
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for the excellent review of your stay! Your kind compliments are greatly appreciated and will be shared with our staff. We hope you'll visit us again on your next trip to Chicago!

Wisconsin
Reviewed 2 weeks ago

The hotel is nice room was clean the walls are think you can hear everything around you If you stay on the side facing the road you will have a disturbed sleep you can hear traffic like as if you had the window open we were on the second level. We could here people in other rooms and even the...

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Helpful?
Thank Dan T
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! Your feedback regarding exterior and interior noise in your room is appreciated and will be used to improve our facilities. While our hotel doesn't manage the onsite restaurant we'll ensure your comments are communicated to its owner to improve service. We hope you'll choose to stay with us again in the future!

Sao Paulo, SP
Reviewed 2 weeks ago

I have to say it was a little disappointing for me after checking good reviews, that is no so good like many people said! No, it's not that bad, and I do not know if the problem was only in my room, but the air conditioning made a very loud and annoying noise, I woke up several times in the...

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Helpful?
Thank PatriciaNakashima
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay! We're happy to hear you enjoyed our hotel's convenient location, clean rooms, and friendly service. Your feedback regarding the AC/Heating unit in your room and musty smell in the hall is appreciated and will be used to improve our facilities. We hope you'll visit us again in the future!

Streamwood, Illinois
Reviewed 2 weeks ago

Great little place right in the middle of everything in Downtown Chicago. Awesome little Blues Bar right around the corner, Rock n Roll McDonalds and Portillios right across the Street. A minute walk to all the shops. Hotel staff is 11 out of 10! The bar inside just as good you will really like your stay for the Money!

Review collected in partnership with this hotel
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Helpful?
Thank jreusch2700
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! It's fantastic that you took advantage of two of the most iconic places in the River North neighborhood; Blue Chicago and Portillo's. Your feedback is greatly appreciated and your kind compliments will be shared with our staff. We hope you'll visit us again on your next trip to the Windy City!

Reviewed 4 weeks ago via mobile

I have spend in Chicago just one night (Sunday Jan 15th) but if I ever come back again I will definitely choose Best Western. Rooms were nice and cozy, surprisingly quite considering its on pretty busy street. Also if you are driving, parking is available and for pretty reasonable price :) Everything is so close around, whatever you needs and...

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Helpful?
1Thank Lili B
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for the kind review of your stay with us! We're happy you enjoyed our renovated rooms and convenient location. Your feedback about our guestrooms and staff is greatly appreciated and will be shared with our team. We hope you'll choose to visit us again in the future!

Chicago, IL
Reviewed 4 weeks ago via mobile

Great location and very easily accessible. The free self park included in our rate was something that you couldn't pass up. We live locally and 40 minutes away and enjoy and couple nights in the city each year for events. Wallace was kind and helpful- extremely nice guy. We are not tourists but could see him being a big help...

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Helpful?
Thank MICHELLE82585
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! Your feedback regarding our conceirge services and guestrooms is greatly appreciated and will be shared with our staff. We hope to welcome you back on your future visits to downtown Chicago!

Milwaukee, Wisconsin
Reviewed 4 weeks ago via mobile

From Andre at checkin to Wallace when checking out, and everything in between, a great experience. Andre got us in a suite early with the upgrade from BW tier status. What a perfect room. Very large and comfortable bed with an abundance of chairs etc. and 2 tvs. Wallace the concierge, seems to know the answer to every question and...

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Helpful?
Thank GregoryFrancis
RiverNorthHotel, Director of Sales at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of your stay with us! We value your loyalty as both a returning guest and BW rewards member and are pleased you enjoyed the suite upgrade. Your kind feedback regarding our staff is greatly appreciated and will be shared with our team. We look forward to your next visit with us; safe travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 West Ohio Street, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $92 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Groupon, Best Western, Booking.com, Priceline, Travelocity and Hotels.com so you can book your BEST WESTERN River North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN River North Hotel staff and other travelers.
38 questions
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room away from the road side of hotel but walls are still thin”
 of 5 bubbles 716dant, 2 weeks ago | Read review
“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
 of 5 bubbles Roxtiger, Nov 29, 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
 of 5 bubbles 980carlyf, Nov 18, 2016 | Read review
“Light sleepers: Do not stay anywhere near downtown Chicago. At a bare minimum, you are going to have horns, sirens and humans.”
 of 5 bubbles 750lawrencem, Oct 31, 2016 | Read review
“There's a lot of street traffic. A room on the backside of the hotel might be quieter.”
 of 5 bubbles LaurieF984, Oct 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question