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The Whitehall Hotel

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#70 of 189 Hotels in Chicago
Certificate of Excellence
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956 Reviews from our TripAdvisor Community

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Showing 857: English reviews
Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel overall was good, but not great. The location was excellent, right between Michigan Ave and a couple blocks from State. A Red line subway stop was only a couple blocks away. Uber drivers seemed to have a hard time finding it though. Also, the room was in need of some work. The black out drapes were ripped and... More 

Review collected in partnership with this hotel

Helpful?
Thank elm_james
San Francisco, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great location in Chicago across from the Four Seasons. Near lots of restaurants and easy walking to almost anywhere in the city. Friendly staff. Issue is the state of the property. Marketed as a luxury boutique hotel. Rooms are old, dusty and outdated. Bathrooms especially -- pieces of the shower falling off, lights inoperable or flashing. Fitness facility equipment literally... More 

Review collected in partnership with this hotel

Helpful?
Thank Ian M
Dartford, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Whitehall hotel stayed for one night only. Accommodation was reasonable. Rooms adequate although they were large with plenty of room. The beds were comfortable. We were disappointed that there were no tea or coffee facilities provided in the rooms. When we questioned this we were told that there was some in the lobby at breakfast really not good enough. No... More 

Helpful?
Thank Angela B
Marietta, Georgia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Three night stay and service was very good. Hotel is older and kept in pretty good shape and clean. There might be some upgrade work done in the future to compete. I would recommend the hotel and would consider visiting again

Review collected in partnership with this hotel

Helpful?
Thank Doug C
Ljubljana, Slovenia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Generally, the highest rating I can put the location - a fantastic place. You can safely leave the hotel for the entire 24 hours and have access to all the attractions quickly and easily. I have a lot of reservations. As for the 4 star hotel I miss the possibility of brewing coffee or tea in the room. The shower... More 

Review collected in partnership with this hotel

Helpful?
Thank 304pawels
Youngstown, Ohio
Level Contributor
11 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location to shopping, and the Gold Coast. very clean room and lobby. Friendly staff, very concerned that your stay there wa nice and if there was anything they could do to improve it they really tried.

Review collected in partnership with this hotel

Helpful?
Thank Katie W
Chagrin Falls, Ohio, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Staff was very helpful. We arrived in the morning and room was not yet available. Early afternoon they had a room available which was more then we expected. The furnishings were a little dated but they fit the ambiance of the Hotel. Best fact is it is a one minute walk to Michigan Avenue and to Rush street

Review collected in partnership with this hotel

Helpful?
Thank Joe T
Riverdale, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were very happy with our stay, and even after reading reviews that stated the hotel was "too small", we were happy with the room. We were pleasantly surprised that after mentioning it was our anniversary, we were given a corner room with a great view down Delaware Place toward the lake. Also, awesome location for anyone who doesn't mind... More 

Review collected in partnership with this hotel

Helpful?
Thank bdavis999
HollyZimmer, General Manager at The Whitehall Hotel, responded to this review

Thank you for choosing the Whitehall Hotel to celebrate your special occasion! We appreciate the great review! Warmly, Holly Zimmer More 

Indiana
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a three day weekend. Great location and an excellent staff that was very helpful in recommending places to eat. I assume its pricing is consistent with what other hotels charge. Would stay there again the next time we visit chicago

Helpful?
Thank Oldzion
HollyZimmer, General Manager at The Whitehall Hotel, responded to this review

Thank you for choosing the Whitehall Hotel for your trip to Chicago. Thank you for recognizing our team! We hope to see you again soon! Warmly, Holly Zimmer More 

Manchester, VT
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Chicago is a great city. I recently stayed at the Whitehall Hotel, which is in an excellent location, convenient to everything. The staff people are perfectly nice but there were persistent problems with my room that were never addressed. After my first night at the hotel, I called the appropriate office reporting that my toilet didn't flush and my air... More 

Helpful?
1 Thank bsher2dv
HollyZimmer, General Manager at The Whitehall Hotel, responded to this review

Thank you so much for your feedback. We are sorry we did not meet your, or our own, expectations. We will certainly address the issues you have raised and use your comments to improve. Thank you for letting us know! Warmly, Holly Zimmer More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Whitehall Hotel, Chicago's True Independent Boutique Hotel, is a luxury property with impeccable service situated in the heart of the Gold Coast, steps from the Magnificent Mile, iconic attractions and designer shopping. You will feel the modern warmth, relaxed grace and welcoming ambiance of The Whitehall which recently completed a multi-million dollar renovation. Our guests experience unparalleled personal service from the moment they are welcomed, during their stay and when they are remembered upon a return trip. Designed for both the leisure and corporate traveler, our luxuriously appointed rooms and suites reflect the classic character and sophisticated charm of The Whitehall. ... more   less 

Additional Information about The Whitehall Hotel

Address: 105 E Delaware Pl, Chicago, IL 60611-1403
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $110 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Hotel 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Whitehall Hotel Chicago
Hotel Style:
#42 Luxury Hotel in Chicago
#56 Romantic Hotel in Chicago
#60 Family Hotel in Chicago
#81 Business Hotel in Chicago
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