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105 E Delaware Pl, Chicago, IL 60611-1403
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (402)
Room & Suite (137)
Dining (22)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#109 of 222 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
The Whitehall Hotel, Chicago's True Independent Boutique Hotel, is a luxury property with impeccable service situated in the heart of the Gold Coast, steps from the Magnificent Mile, iconic attractions and designer shopping. You will feel the modern warmth, relaxed grace and welcoming ambiance of The Whitehall. Our guests experience unparalleled personal service from the moment they are welcomed, during their stay, and remembered upon a return trip. Designed for both the leisure and corporate traveler, our luxuriously appointed rooms and suites reflect the classic character and sophisticated charm of The Whitehall.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
2295Reviews42Q+A100Room tips
Traveler rating
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  • 68
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  • English
Popular mentions
Getaway437714 wrote a review Dec 4
1 contribution
In November, my sister and I traveled through Chicago on the way home from a mid- west trip. We have stayed at The Whitehall Hotel for the last 15 visits to Chicago. The staff is professional. The rooms are very clean and comfortable. The hotel is perfectly located in the city for shopping and restaurants, art and exploring. East Delaware is an understated elegant and relatively quiet street. I highly recommend the hotel.
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: Ask for a room with a view.
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Response from Concierge Concierge, Guest Services / Front Office at The Whitehall Hotel
Responded 2 days ago
Getaway437714, Thank you for visiting The Whitehall Hotel. We're so pleased to hear that you enjoyed our hotel! Our staff all take great pride in providing a warm and friendly experience for our guests. Thank you so much for your feedback and look forward to your next visit!
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S M wrote a review Dec 2
3 contributions
First off let me tell you that the staff are amazing from when you walk through the door the 2 ladies were very helpful and gracious to us. Now let get into the room very SMALL room we was told we would have a queen an it was a full BED the room is very outdated and there was no HEAT we did everything that we were told and still no heat only cool air.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Concierge Concierge, Guest Services / Front Office at The Whitehall Hotel
Responded 2 days ago
Q5370MBsm, thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine. Please feel free to reach out to our front office manager, Alicia at alee@thewhitehallhotel.com or by calling 312-944-6300 with any further questions or concerns regarding your visit. Thank you for your feedback.
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CamillaFromCopenhagen wrote a review Nov 2021
Copenhagen, Denmark7 contributions
This is our second stay at this hotel and it will not be the last: In addition to a super central location, we once again experienced excellent service by the super friendly manager and her team. Good size rooms (coming from Europe) and a great bed included too. All in all: A very good experience and value for money!
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Due to covid restrictions, rooms are not serviced, however amenities are provided on demand, as...
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Response from Concierge Concierge, Guest Services / Front Office at The Whitehall Hotel
Responded 2 days ago
CamillaFromCopenhage, Thank you for visiting The Whitehall Hotel. We're so pleased to hear that you enjoyed our hotel! Our staff all take great pride in providing a warm and friendly experience for our guests. Thank you so much for your feedback and look forward to your next visit!
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Lisa V wrote a review Nov 2021
Macomb, Michigan2 contributions
This hotel is very dated. Our first room had a terrible smell so they moved us. The next room had peeling paint and holes in the sheets. You don’t have a choice to put on heat or air conditioning. If the room gets too warm the air automatically comes on. Even in the winter. The vent is up towards the ceiling so it blows right on the bed. The website says they have coffee and tea but they do not. The bar is not open. Nice seating are is not open. Very disappointing. I would not stay again.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Concierge Concierge, Guest Services / Front Office at The Whitehall Hotel
Responded 2 days ago
mvlv04, thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine. Please feel free to reach out to our front office manager, Alicia at alee@thewhitehallhotel.com or by calling 312-944-6300 with any further questions or concerns regarding your visit. Thank you for your feedback.
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Excursion02060568312 wrote a review Nov 2021
1 contribution
+1
Bed bugs Had bed bugs in my bed. It’s the worst dirty situation. My hands were burning from it. The hotel gave in another room. No help at 3 in the morning. Nothing. Asked only for flashlight to check my suitcase and make sure I don’t take bed bugs from the hotel but believe it or not the hotel don’t have flashlight. It shows the attitude. Thanks God I am after these 2 terrible days at home. The bed bugs are waiting for an investigation by exterior company. That’s what the hotel told me. They wanted a full investigation.
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Date of stay: November 2021Trip type: Traveled solo
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Response from Concierge Concierge, Guest Services / Front Office at The Whitehall Hotel
Responded 2 days ago
Excursion02060568312, thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine. Please feel free to reach out to our front office manager, Alicia at alee@thewhitehallhotel.com or by calling 312-944-6300 with any further questions or concerns regarding your visit. Thank you for your feedback.
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PRICE RANGE
$79 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
whitehall hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
222
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Frequently Asked Questions about The Whitehall Hotel
Which popular attractions are close to The Whitehall Hotel?
Nearby attractions include Lookingglass Theatre Company (0.1 miles), Holy Name Cathedral (0.3 miles), and Fourth Presbyterian Church (0.07 miles).
What are some of the property amenities at The Whitehall Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Whitehall Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Whitehall Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Whitehall Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Whitehall Hotel?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and The Lobby.
Are there opportunities to exercise at The Whitehall Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Whitehall Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Whitehall Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Whitehall Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Whitehall Hotel?
The staff speaks multiple languages, including English and Spanish.