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Room & Suite (499)
Dining (85)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Chicago
Updated 12/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 218 in Chicago
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
Travelers' Choice
Experience iconic luxury reimagined at Four Seasons Hotel Chicago as we usher in a new era, having recently completed a multi-million dollar hotel-wide transformation. Re-emerging as a vibrant hub of culture, style and energy, the Hotel offers guests a taste of Chicago’s rich history and unique spirit through all-new designs and guest experiences. A destination where guests and locals can revel in cultural immersion with inspired food, drink, art and music, our reimagination delivers the quintessential Chicago experience. Fully renovated guest rooms and suites highlight the unrivalled views of downtown Chicago and Lake Michigan, serving as a warm inviting perch from which to appreciate Chicago’s renowned architecture. The reconceptualized lobby and living room styled lounge create an ideal space for socializing, live entertainment, and taking in the Hotel's stunning contemporary art collection. At Adorn Bar & Restaurant, delight in a lively, convivial vibe beckoning to be discovered. Chicago’s first restaurant with James Beard award-winning Chef Jonathon Sawyer and Jean Banchet award-nominated Pastry Chef Juan Gutierrez, the menu features globally-inspired cuisine rooted in the bounty of America’s Midwest. Located on the 7th floor of Four Seasons Hotel Chicago, Adorn showcases sweeping views of the Magnificent Mile and downtown skyline. Those seeking restorative relaxation will love our sumptuous spa, featuring a 50-foot indoor pool and state-of-the-art fitness center.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Walk-in shower
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
174Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
Contact
120 E. Delaware Place, Chicago, IL 60611-1443
Getting there
ChicagoChicago L6 min
Clark/DivisionChicago L11 min
Rental CarsSee rental cars from $34/day
3940Reviews29Q+A100Room tips
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Most Recent
Service is very good and amenities are nice. That said the TVs still function poorly (no excuse as things are same as 3 years ago). Switch station and you wait sometimes 20-30 seconds for station to appear. Still needs a full reno — they’ve done bits and pieces but leaves you wanting more. Rooms becoming tired. Food just okay. Salmon wasn’t fresh, chicken soup was luke warm and a salt bomb and roasted turkey club came with packaged smoked turkey. They should have mentioned that. Most of the staff is quite friendly but they need to fix the food and update all rooms and electronics.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Stephen Wancha, General Manager at Four Seasons Hotel Chicago
Responded 2 days ago
Thank you for sharing this feedback regarding your recent stay. We are happy to hear that you enjoyed our attentive service, craftspeople, and Hotel amenities. Your notes on the television and in-room dining experiences are appreciated, and we have passed these on to their respective departments. We hope to welcome you back for an enhanced experience in the future.
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Let me preface it by saying I'm a Chicago native & I've been staying at all the five-star hotels in Chicago within the last year or so (doing lots of staycation) and this was the worst hotel experience I've had so far. One of my siblings also had a wedding here, so I'm very familiar with the Four Seasons Chicago. The front desk staff either didn't want to be there or wasn't welcoming. I had 3 encounters during my stay; checking in, getting my room key when it was ready, and checking out. All three times, the wait was absurdly long and the staff wasn't helpful or welcoming. Plus I had called 2 days ahead to arrange a check out/check in times and the front desk staff had no notes of it what so ever and told me something totally different from the gentleman I spoke on the phone with. Not a good start. There was a big dried up stain on the TV console table that looked like dried up milk when I first got into the room. Definitely made me question the rest of the room during my stay. The rooms are outdated and the particular room I stayed in made noises as if the room door was being shut (think it was the AC kicking in) that made me jump every time I heard it. I had to sleep with earplugs in. The TV was so slow that I gave up on channel surfing. The hotel amenities were at a bare minimum for bathrooms and room service dining. The food... was terrible. I ordered dinner and two breakfasts. The bolognese had so much sauce and a handful of noodles in it and the other dinner items were so mediocre. The only semi-decent thing was the ice cream. Then the breakfast... the American style breakfast was okay- it was really greasy and bland. But I also ordered Japanese breakfast and as dramatic as this sounds, it was the most horrendous Japanese breakfast I've had. I called ahead to ask about the menu too because it sounded so bare, I wanted to make sure it had some vegetables, etc and I was told yes, it comes with other things. But it didn't. Bland salmon, Miso soup that literally was just miso + water + tofu and nothing else, gross poached egg, with rice pressed into the bowl. I could not believe it. I had a few bites and just couldn't eat it anymore. The reason why I ordered two breakfasts to begin with was because my dinner was not enjoyable that I wanted some options in case one of the options failed. I had a one time 20% off food with my stay which I realized the hotel didn't apply it to after my check-out. They were in such a rush to check me out and usually in other hotels I've stayed at, they bring it up during check out & apply it without me having to mention it so I didn't think to be thorough. I guess I should have said something. Definitely won't be coming back here... Even I can't believe how dramatic and whiny this review sounds, but the stay really was so subpar and this was just one night. For your money's sake, go to any other 5-star hotel if you're looking to stay at a nice place. Wow.…
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Date of stay: June 2022
Value
Rooms
Service
Helpful
Response from Stephen Wancha, General Manager at Four Seasons Hotel Chicago
Responded 2 days ago
Thank you for sharing a review of your recent visit. A stay with Four Seasons should always exceed expectations, so, especially in this case, feedback is deeply valuable to us. We appreciate your notes and have passed them on to the respective departments. We would welcome the opportunity to connect with you if you wish to discuss your experience further, and hope to have you return in the future.
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The location of the Four Seasons couldn't be any better. We were only steps away from Michigan Ave and the Hancock Tower. The accommodations at the Four Seasons were top notch. This was the best suite I've stayed in Chicago. Super friendly staff who are attentive to make it the best experience.
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Review collected in partnership with Four Seasons
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Stephen Wancha, General Manager at Four Seasons Hotel Chicago
Responded 2 days ago
Hi Rich, thank you for sharing your FS Chicago experience! We are thrilled that you enjoyed our newly reimagined Hotel located in the heart of the iconic Magnificent Mile. Our dedicated team of service experts looks forward to welcoming you back in the near future.
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This exquisite property in Chicago offers amazing views of Lake Michigan. The staff is friendly and engaging! The restaurant is excellent, and in-room dining is convenient and 24 hours. The sauna and spa offer relaxing downtime between meetings. I look forward to my next stay at Four Seasons Chicago!
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Review collected in partnership with Four Seasons
Date of stay: June 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Stephen Wancha, General Manager at Four Seasons Hotel Chicago
Responded 1 week ago
Thank you for the kind words! We are thrilled that you enjoyed our newly reimagined hotel and amenities. Our dedicated team of service experts looks forward to welcoming you back soon!
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Stayed 3 nights during a busy weekend. This hotel is beautiful and the staff was wonderful. I had a wonderful time. Restaurant/bar seemed a little understaffed but as expected post pandemic. Especially loved our waitress and bar staff. We will be back :)
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tim Churchmack, Other at Four Seasons Hotel Chicago
Responded 4 weeks ago
Thank you for sharing your experience at FS Chicago! We are thrilled to hear that you loved our newly reimagined home as much as we do. The true mark of a Four Seasons stay is the people, and it's a joy to hear such positive feedback about our team members. We look forward to seeing you next time!
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My daughter and I stay at this hotel every year for our birthdays. We have been doing it since she was little, and they have always made sure our stay is special with birthday treats. She is 15 now, so she doesn't look in the treasure box anymore or go into the kids room (they may not even do that anymore) but I have always been impressed with how the hotel was welcoming to children and adults alike. We stay in a suite. It is gorgeous, clean and beautiful. The pool is lovely also, and the restaurant is very good and easy to get into, The location is excellent, close to all the shops and within walking distance of pretty much everything.
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Date of stay: January 2022
Helpful
Response from Tim Churchmack, Other at Four Seasons Hotel Chicago
Responded May 10, 2022
Thank you for the kind words! We are honored to host your special birthday celebrations year after year. Our team genuinely enjoyed curating meaningful moments for you, and at FS Chicago, the VIP treatment doesn’t just apply to adults! We're thrilled that you enjoyed your time in the pool and at the wonderful Adorn Bar & Restaurant. We look forward to welcoming you back warmly with special treats for the next occasion.
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No better location to stay! Best service around, only found at Four Seasons. Highly recommend to anyone traveling to the Windy City! Central to everything and amazing lake views. All the amenities and pampering you expect when staying at the best of the best!
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Review collected in partnership with Four Seasons
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tim Churchmack, Other at Four Seasons Hotel Chicago
Responded Apr 28, 2022
Hi Joe, thank you for sharing your wonderful Four Seasons Chicago experience! Our prime location in the heart of the Magnificent Mile makes exploring the city a breeze, and the views from our guestrooms are among the highest in the city. We’re thrilled that you had such a great stay, and are looking forward to welcoming you back in the near future. Tim Churchmack, Hotel Manager
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DavidF2126 wrote a review Apr 2022
Washington DC, District of Columbia14 contributions16 helpful votes
This was already our favorite Chicago hotel, but the recent renovations have taken it to a new level. Lovely lobby, restaurant, bar and public spaces. Attentive and engaged Four Seasons staff. Handsome guest rooms, nicely updated (except for the bathrooms). Great views of the lake and city skyline.
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Review collected in partnership with Four Seasons
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tim Churchmack, Other at Four Seasons Hotel Chicago
Responded Apr 8, 2022
Hi David, thank you for sharing your FS Chicago experience! We are thrilled to be your favorite Chicago getaway, and that you love our new home as much as we do. Our guestrooms and amenities are top tier but the true mark of a Four Seasons experience is the service and attention provided by our team. We are looking forward to welcoming you back soon! Tim Churchmack, Hotel Manager
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+1
We visited Four Seasons Chicago on 3/24 for two nights just for relaxation and shopping. For us Four Seasons is a safe choice, knowing the quality of amenities and service from our trips worldwide. This time it was different…The lobby, bar and restaurant areas are nice, but our room was outdated and frankly unexpectedly small (comparing for example with the equivalent room in NewYork). The phone and lamps brought up memories from the nineties. A couple of towels were ripped, the shower was dangling. The experience at the restaurant was mediocre. Especially the dessert with the invisible pistachio gelato was a huge disappointment. The leftover fruits from next mornings’ breakfast started smelling strange after a couple of hours, so we called room service to come pick them up and bring fresh towels. When we returned to our room a few hours later house keeping has brought new towels but had not picked the morning plates up. Overall the experience was not agreeable and next time we are in Chicago we will have to choose a different hotel for our stay. This is unacceptable for this price point and the Four Seasons brand name.…
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Date of stay: March 2022
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Tim Churchmack, Other at Four Seasons Hotel Chicago
Responded Apr 4, 2022
Hi Christos, thank you for sharing a review of your recent visit. We agree that a Four Seasons stay should always exceed expectations. Your feedback is valuable to us, and we never want you to experience any discomfort during your time here. We appreciate your notes and have passed them on to the respective departments. Our team is happy to connect if you wish to discuss your experience further, and we would welcome the opportunity to have you return in the future.
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Everything about the stay was magical. Everyone was helpful from the moment I pulled up to the valet, to the front desk check in, the smells, the aesthetics, was perfect. My room was spotless, temperature perfect, windows clear, and transparent. We ordered room service and everyone was kind.
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Review collected in partnership with Four Seasons
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tim Churchmack, Other at Four Seasons Hotel Chicago
Responded Apr 4, 2022
Hi Jessica, Thank you for the kind words. From the time you arrive at FS Chicago to your departure, we want you to feel taken care of. Our dedicated team members love making genuine connections with our guests, and we are thrilled that you enjoyed their company just as much as our newly reimagined hotel. We look forward to welcoming you back in the near future!
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PRICE RANGE
$687 - $995 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons chicago, 4 seasons hotel chicago, chicago four seasons
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
347
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Claim Your Listing Frequently Asked Questions about Four Seasons Hotel Chicago
Which popular attractions are close to Four Seasons Hotel Chicago?
Nearby attractions include Lookingglass Theatre Company (0.1 miles), Holy Name Cathedral (0.3 miles), and Fourth Presbyterian Church (0.06 miles).
What are some of the property amenities at Four Seasons Hotel Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Seasons Hotel Chicago?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel Chicago?
Conveniently located restaurants include Francesca's on Chestnut, Wildberry Pancakes and Cafe, and Pierrot Gourmet.
Are there opportunities to exercise at Four Seasons Hotel Chicago?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Four Seasons Hotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Four Seasons Hotel Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.9 miles), The Rookery Building (1.4 miles), and Macy's on State Street (1.1 miles).