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BEST WESTERN Grant Park Hotel

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BEST WESTERN Grant Park Hotel
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1,036 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Rollingstone, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Finding the front door was the first issue. Scaffolding everywhere. Entering the lobby was uninviting. It was stark...not even chairs or furniture for guests to sit. The valet parking surcharge was $52 a night! When we entered our room, it was very small for a king. The coffee pot is in the bathroom. Ick. The windows were filthy. Overall décor... More 

Review collected in partnership with Best Western

Helpful?
Thank Cindy H
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 days ago NEW

Avoid this hotel while renovations under way. We asked about refurbished rooms to be told none availble. Our room had a very musty smell. Paint was peeling from ceiling in bathroom. Thankful we only stayed the one night.

Helpful?
Thank Malachy M

Travelers are raving about these Chicago hotels

United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The quality of this hotel is very poor. I read the bad reviews before leaving on our trip and thought about changing hotels...however, I thought...How bad could it be? The location was great for the activities we had planned…so I kept the reservation. I am not a fancy person and for the value I could put up with some inconveniences... More 

Helpful?
Thank LindaD99
West Palm Beach, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Try finding the hotel by car. With the renovations ongoing since March 2016, the only clue that there is a hotel on this spot is a piece of paper around the corner on the door that reads "Best Western". And the hotel ads do not tell you that parking is not only not free but ranges from $25/day in a... More 

Helpful?
1 Thank Fenderforever
Pleasant view, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The hotel was priced at 420 per night. The hotel was old, smell bad . The room ceiling the paint was peeling off many places. There are inconsiderate with the hotel guest, workers at 7am with air compressors and Jackhammer doing work. Bed was terrible, it was collapsing on the sides.

Review collected in partnership with Best Western

Helpful?
1 Thank Edwin C
glasgow
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Super location beside museums, aquarium and the Lake. Public transport available nearby Roosevelt station or bus stop for downtown. Room very dark decor though comfortable. Unfortunately the hotel reception area is being renovated. No screening you walk pass half finished building works. No attempt to tidy up in the evening. Luckily we stayed over a weekend as on Monday the... More 

Helpful?
1 Thank glasgowbluebell
Hillsboro,mo
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible under construction and wasn't told when making reservations.very unappealing and disappointed .restaurant out of a lot of food ,phone stolen in lobby at check out.they did refund us 50% after we complained and gave us breakfast coupons!

Helpful?
Thank ShellyWink
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Three of us, pluses: 1. Great price 2. Great location 3. Nice lunch 4. Super clean room and bathroom, which is a huge plus for me! 5. No bad smells in the room from AC or anything else! Minuses: The only minus I think is that the hotel is on reconstruction, I assume that's why it's a cheap price. But... More 

Helpful?
Thank Igor X
Hollywood, Florida
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I just checked in after a long flight. When the driver pulled up, we couldn't believe it was a hotel entrance. Scaffolding and construction debris everywhere, and the only signs were printed papers taped to the door. The room is dirty and has an odd smell. There's mold around the electric socket. The bed slopes at a... More 

Helpful?
Thank Daniel O
Cranston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is under construction. Stay above the 7th floor if you want a renovated room. Our un-renovated room was fine, tho, and I'm a very picky and critical traveler. The staff was very helpful and pleasant. There is no room service, but there's a decent little restaurant attached that is open for breakfast and dinner only right now. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Elana L
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to one of the most fascinating, culturally rich cities in America where you can discover everything the city has to offer from your convenient Chicago hotel. A superb location and competitive price isn't mutually exclusive. When you stay at this comfortable Chicago hotel, you're within walking distance to Museum Campus where Shedd Aquarium, Alder Planetarium, Field Museum and Soldier Field await. You're also right across from Grant Park where the Taste of Chicago, Lollapalooza and other exciting music events happen. Maybe picking up some keepsakes or high fashion is more your speed - and you're in luck. Just one mile away is the famous shopping district Magnificent Mile, and 1/2 mile away is Navy Pier. In town for a special event? McCormick Place Convention Center is also just one mile away - close enough to enjoy a leisurely stroll in the neighborhood or a quick cab ride away. A fantastic location isn't the only thing waiting for guests. These private, deluxe rooms feature spacious living, divine beds, and free Wi-Fi so you're always connected. Consider your downtown Chicago hotel your official home away from home. Everything you need is right here, complete with friendly staff to ensure your stay is fabulous. Don't miss out on our full American breakfast. The most important meal of the day is located in our full service restaurant, so indulge yourself. Enjoy platefuls of sizzling hot eggs and waffles. Delectable sides of flaky pastries and fresh fruits are sublime. Of course, there's an assortment of hot and cold cereals and yogurt, too. Complete the meal with premium 100% Lavazza coffee. Whether you're in town for business or pleasure, we've got you covered. It's all about location (and of course affordability), so there's no need to look any further than this Chicago hotel. All the perks of the city are right at your doorstep. Book your next stay at the BEST WESTERN Grant Park Hotel and know that you (and your travel plans) are in good hands! Enjoy your stay. Please be aware our hotel pool is closed for renovations until further notice. In addition lobby and exterior renovation are currently in progress. We apologize for the inconvenience. ... more   less 

Additional Information about BEST WESTERN Grant Park Hotel

Address: 1100 S Michigan Ave, Chicago, IL 60605-2308
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $112 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grant Park Hotel 2.5*
Number of rooms: 172
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Also Known As:
Best Western Chicago
Chicago Best Western
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