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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
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    10/1/2017 10/2/2017
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    $254
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    Traveler (1117)
    Room & Suite (712)
    Storyboard
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    Overview
    • Excellent52%
    • Very good30%
    • Average11%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “palm restaurant” (125 reviews)
    “navy pier” (638 reviews)
    “the river” (359 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from Swissotel Chicago
    Offers & Announcements: 👀 Enjoy 25% Off 👀
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    The Palmer House Hilton
    9,089 reviews
    #99 of 191 hotels in Chicago
     
    Cambria Chicago Magnificent Mile
    3,373 reviews
    #74 of 191 hotels in Chicago
     
    Hilton Garden Inn Chicago Downtown/Magnificent Mile
    2,214 reviews
    #62 of 191 hotels in Chicago
     
    Hyatt Regency Chicago
    6,830 reviews
    #88 of 191 hotels in Chicago
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,247)
    There are newer reviews for Swissotel Chicago
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    1,741 - 1,745 of 4,002 reviews

    Reviewed January 4, 2015 via mobile

    I travel a lot for business, and each year, during winter break, my wife and two boys stay downtown at a hotel to be tourists in our own city. This year, we decided to book a bed & breakfast package at Swissotel Chicago. I haven't...More

    2  Thank Keith1973
    Response from Stella S, Other at Swissotel ChicagoResponded January 7, 2015

    Thank you so much for this review, Keith. I'm thrilled to hear you had a nice time, and the detail you provided will be so helpful for others taking a look at our hotel. If you can get away from the kids, we'd love to...More

    Reviewed January 3, 2015

    Our family of four enjoyed a long weekend here. Beautiful view, comfortable chair and beds, very large bathroom with tub and shower. Pool/hot tub/exercise with vistas of the entire downtown. Location is great...very close to Loop connections to other neighborhoods, Art Institute, restaurants and shopping...More

    Thank KateGay
    Response from Stella S, Other at Swissotel ChicagoResponded January 6, 2015

    Kate, I'm so happy you enjoyed your long weekend with your family! It sounds like you guys really took advantage of the location. In case you choose to stay with us again (and of course, we hope you do!) know that we do offer free...More

    Reviewed January 3, 2015 via mobile

    My husband and I stayed here on a 24 hour trip from the 'burbs. The hotel is in a good location, although ironically most of what we did was near Wabash and Hubbard. Still, not too far of a walk. The hotel was really empty!...More

    Thank JudyAC
    Response from Stella S, Other at Swissotel ChicagoResponded January 6, 2015

    Thanks for the feedback following your stay, Judy. We're glad to hear that you enjoyed the Field Museum Package, although we will have to follow up on our end about those special exhibition tickets. I'm so sorry to hear about the confusion, but I hope...More

    Reviewed January 2, 2015

    Started out fabulous! Room was upgraded from a king suite to the Presidential suite on the 41st floor overlooking Navy Pier (perfect for viewing fireworks)! Kudos to Raquel the front desk rep who was absolutely fabulous! Things started to go downhill when Barney Fifer continued...More

    Thank sheronda2
    Response from Stella S, Other at Swissotel ChicagoResponded January 15, 2015

    Hey there, thanks for speaking up again. We're glad you found the service to be so attentive and the hotel to be so comfortable however, I'm sorry you felt your party to be ruined by us asking for your group to not continue use of...More

    Reviewed January 2, 2015

    My wife and I travel to Chicago at least 4 times a year, and this is our hotel of choice. The location is excellent and the staff is personable and helpful. The Spa is equipped with enough equipment to make sure that you can really...More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank Vince C
    Response from Stella S, Other at Swissotel ChicagoResponded January 6, 2015

    Vince, thank you so much for choosing to stay with us -- not only this time, but repeatedly! We're also very happy you were able to get an effective workout in while on vacation! Hope to see you back for the next trip! Happy travels,...More

    The Palmer House Hilton
    9,089 reviews
    #99 of 191 hotels in Chicago
     
    Cambria Chicago Magnificent Mile
    3,373 reviews
    #74 of 191 hotels in Chicago
     
    Hilton Garden Inn Chicago Downtown/Magnificent Mile
    2,214 reviews
    #62 of 191 hotels in Chicago
     
    Hyatt Regency Chicago
    6,830 reviews
    #88 of 191 hotels in Chicago
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $186 - $525 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #19 Spa Hotel in Chicago
    • #37 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #57 Business Hotel in Chicago
    • #67 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Hotels.com, Expedia, Travelocity, Priceline, Cancelon, Hotwire, TripOnline SA, HotelsforEveryone, Cheap Tickets, Agoda, getaroom.com, HotelQuickly and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveler (1117)
    Room & Suite (712)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (592)
    Bathroom (69)
    Business Center & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Sponsored by:
    Hilton Garden Inn Chicago Downtown/Magnificent Mile
    2,214 reviews
    .52 miles away
     
    The Palmer House Hilton
    9,089 reviews
    .61 miles away
     
    Cambria Chicago Magnificent Mile
    3,373 reviews
    .60 miles away
     
    Hyatt Regency Chicago
    6,830 reviews
    .12 miles away
     
    Nearby Restaurants
    Eggy's Diner
    344 reviews
    .14 miles away
    Mariano's
    119 reviews
    .15 miles away
    Stetson's Modern Steak + Sushi
    268 reviews
    .13 miles away
    Filini
    403 reviews
    .12 miles away
    Nearby Attractions
    Chicago Riverwalk
    1,937 reviews
    .25 miles away
    Aqua Tower
    52 reviews
    .13 miles away
    Centennial Fountain and Water Arc
    23 reviews
    .13 miles away
    Carbide and Carbon Building
    32 reviews
    .24 miles away
    Ask a question
    Questions & Answers
    mertie
    August 8, 2017|
    Answer
    Response from johnny c | Reviewed this property |
    london house is really nice or the trump tower, each have great views.
    0
    Votes
    MissBossy808
    April 18, 2017|
    AnswerShow all 3 answers
    Response from Obeddie H | Property representative |
    Thank you for inquiring in advance. Our elevators do not require a key and work very similar to traditional elevators. All of our rooms are equipped with in-room safes. Should you need any additional information, we're happy... More
    1
    Vote
    Mary L
    April 14, 2017|
    AnswerShow all 3 answers
    Response from Obeddie H | Property representative |
    Thank you for choosing Swissôtel Chicago. Similar to many hotels in downtown Chicago, there is a minimum charge for high speed internet access. One of the many benefits of our loyalty program, which is free to join, is... More
    1
    Vote
    Room Tips
    "best views, best service, best staff"
    Read review
    "higher floors have beautiful views"
    Read review
    "Walkability, Great Views, Beautiful"
    Read review
    "For good views, ask for a higher floor. Multiple fast moving elevators were always available with little wait..."
    Read review
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