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Swissotel Chicago

#67 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Swissotel Chicago
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3,389 Reviews from our TripAdvisor Community

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Showing 3,203: English reviews
Philadelphia, Pennsylvania
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed at the Swissotel during a father-son weekend in Chicago. We were able to check in early, as a room had already been prepared. The location was very good, easy access to Lakeshore Drive, overlooking the Chicago Riverwalk, a short walk to the Navy Pier, a short walk to Magnificent Mile, and 8 blocks or so from the CTA Blue... More 

Helpful?
Thank Marc R
Missoula
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful rooms, comfortable beds, great views, friendly staff. This property is perfectly located, with what seems like water views all around. The beds are extremely comfortable and the room had a beautiful bathroom with a separate tub and shower. Overall a wonderful experience.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank 901jamelyns
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I recently traveled to Chicago to attend a conference. Our conference was held at the Swissotel Chicago. We drove from Michigan and upon arriving downtown our GPS system could not identify the Swissotel or the parking options-after driving around the block numerous times we found by accident the parking ramp. Once we entered the Swissotel area we were greeted by... More 

Helpful?
Thank Dcmgs
Washington DC, District of Columbia
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for a conference. The room was lovely, but more importantly when I came early, there was no room yet available. LANETTE took pity on me and got me a room that was nicer than my original, and enabled me to take a quick nap during the day at the conference. Outstanding customer service. The in room dining... More 

Helpful?
Thank lisa c
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Top notch view, location and hospitality! What a treat. Beautiful hotel, clean, spacious room. Only odd thing, small shower and separate bathtub. The pool and work out area have a knockout view. The lobby is beautiful and the staff is very friendly and attentive. My family really enjoyed our stay and I feel I have found my Chicago hotel!

Helpful?
Thank mgl41
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I decided to get a room at the Swissotel for anniversary. My wife asked for and received a room high up, with a view of both the Chicago river and Lake Michigan. It was a very romantic getaway, and since we were there on a Saturday night we got to see the fireworks show from the Navy... More 

Helpful?
Thank dantebenuto
Buffalo Grove, Illinois
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service at this modern hotel is really top notch. The facilities themselves are located quite close to Navy Pier on the immediate south side of the river. I stayed at this hotel for one evening for a business conference in Chicago. My room faced Lake Michigan and it was a really beautiful view. The hotel itself was incredibly clean... More 

Helpful?
Thank ViktorTrue
Des Moines, Iowa
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is very nice, with a comfy bed, nice towels, coffee and a refrigerator in the room. Very clean, staff were very outgoing and pleasant. The bar provides nut and mix snacks, and offers food. Service was EXTREMELY slow. It seems there aren't enough staff working. Prices are on the higher side. They have a huge conference area and... More 

Helpful?
Thank Becky P
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

From the moment we pulled up to the Swissotel in Chicago, they went above and beyond to make our stay unforgettable and amazing. This is an absolutely beautiful hotel in a great location, with some spectacular views. Our room had a river and lake view. It is a very quiet and clean hotel. I dare someone to find a hotel... More 

Helpful?
Thank ctanselle
Dallas, Texas
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Swissotel has great views of the city. It is walking distance to many of the city's attractions - the bean, Buckingham Fountain, Navy Pier... The hotel has an indoor pool and fitness center. You can overlook the city during your work out. The food at the restaurant is good but room service is OVERPRICED. The Palm restaurant is also connected... More 

Helpful?
Thank Carole7117
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $201 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#22 Spa Hotel in Chicago
#42 Romantic Hotel in Chicago
#42 Luxury Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
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