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Swissotel Chicago

Swissotel.com$529*
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#61 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Swissotel Chicago
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3,883 Reviews from our TripAdvisor Community

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Showing 3,663: English reviews
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Chicago, Illinois, United States
Reviewed 2 days ago NEW

The Swissotel Chicago was a last minute pick / good deal when we spent the night in the city to see Hamilton. We were pleasantly surprised by the renovated lobby, the uber friendly check-in with Ben at the front desk (even though it was late) and the hospitable free of charge upgrade to a corner room, that in this unique...

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Helpful?
Thank John W
Spokane, Washington
HOTEL’S FAVORITE REVIEW
Reviewed April 18, 2017

My husband had a conference at the hotel and I was able to tagalong. Our flight arrived early on Saturday so we did go directly to the hotel arriving about 8 am and they were able to check us in early which we appreciated. The hotel was at a beautiful location with beautiful views to all parts of the city,...

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Helpful?
1Thank froglag
About Hotel's Favorite Review
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear froglag, Thank you so much for your thorough and valuable feedback! I am so sorry to hear about the noise in your room but glad to hear that your the view was too good to request a move. While planning has a part to play in menu choice, all of our food should be delicious and satisfying! It's so...

A TripAdvisor Member
Level Contributor
34 reviews
6 hotel reviews
8 helpful votes
Reviewed 4 days ago NEWvia mobile

Have stayed twice at this hotel. What I like is the close proximity to great restaurants and shops. Michigan avenue is within walking distance, you can see the river from the hotel. Modern, clean and a great staff to assist you. A great place.

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1Thank A TripAdvisor Member
Chicago, Illinois, USA
Reviewed 5 days ago NEWvia mobile

This is primarily a business hotel on East Wacker Drive just off the Magnificent Mile area. The location is pretty good with views of the river and Michigan Avenue, from some rooms. They have a cute lobby bar area. Location is actually a little bit out-of-the-way, but not far from Michigan Avenue. There are some touristy areas nearby for those...

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Helpful?
1Thank Matt_from_Chicago
Los Angeles, California
Reviewed 6 days ago NEWvia mobile

After a long walk and a great evening out, I made it back to the hotel. Sal and Eddie offered me a piece of deep dish pizza. Clearly, I must have looked like I needed it. That put me over the top. Great staff at the front desk, amazing hospitality, wonderful bed and pillows, fast and friendly bar service; and...

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Helpful?
1Thank Steve M
Reviewed 6 days ago NEWvia mobile

No idea when i booked my hotel with Swissotel Chicago and i got amazed on how classy and big this hotel. I stay in room 1411 and I am soooo happy how big and clean the room from shower room the hallway going to my king size bed. The hotel staff specially Mr. Ben was so good nature, good looking...

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1Thank Rolando A
Salem, Oregon
Reviewed 6 days ago NEWvia mobile

What a great place to have a conference! Incredible view from my room toward Michigan avenue, and Chicago river, with the tour boats going by is very scenic. At the bar in the lobby, Eddie, the bartender, makes a fantastic "bourbon and banter", and the atmosphere is very welcoming. Highly recommend. Plan to come back.

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1Thank highfield2016
Dallas
Reviewed 6 days ago NEWvia mobile

I attended a conference at Swissotel and spent a lot of time at the hotel bar working. Bartender Michael Y. provided exceptional service each day/evening - he was attentive despite a packed bar. Thanks for the great experience!

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1Thank FifthandAvery
Chantilly, France
Reviewed 6 days ago NEW

The staff handled professionaly a situation with outstanding service. Prompt response and great expérience. Thank you Melissa, Éric and Ben. I enjoyed the variety at you breakfast buffet. Ylli my server is à high educated and professional server. Thank you all. Mrs Pecorard

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Helpful?
1Thank evelynepecorard
Hayward, California
Reviewed 1 week ago

The staff was lovely. But other than that my stay here was horrible. When I got into my room my shower stall had not been cleaned--there were long curly black hairs all over the floor of it. I complained and left and someone had cleaned them by the time I got back an hour later. Okay, I guess that's fine....

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Helpful?
Thank Marie N
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Classic King Suite (33)
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06/04/2017 06/05/2017
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 E Wacker Dr, Chicago, IL 60601-5282
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $189 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Chicago staff and other travelers.
29 questions
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Questions? Get answers from Swissotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Weird elevator system where you have to type in your floor number before an elevator comes.”
550marien, 1 week ago | Read review
“All floors facing the lake.”
RichardG1934, 1 week ago | Read review
“Best views are rooms facing North, East, and South”
  • I had access to view a double room; clean and great views.
  • Suite walk in view.
J9670DCvanessac, 2 weeks ago | Read review
“Lakeside view is awesome”
719ellenp, 2 weeks ago | Read review
“See if you can get a river view.”
MomaMac, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Swissotel.com
$529* /night
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Prices are for 1 room, 2 adults
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