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Swissotel Chicago

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Traveler (1371)
Room & Suite (850)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“palm restaurant”(138 reviews)
“navy pier”(660 reviews)
“the river”(391 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Swissotel Chicago
Offers & Announcements: Book Smart, Stay Smarter
Offers from Swissotel Chicago
Offers & Announcements: Book Smart, Stay Smarter
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,023)
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4,739 results
Traveler rating
2,495
1,333
501
244
166
Traveler type
Time of year
LanguageEnglish
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2,495
1,333
501
244
166
Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avenuefitness centerper daybeautiful hotelbusiness tripthe magnificent mileking bedvalet parkingthe loopmag mileart institute
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1 - 5 of 4,739 reviews
Reviewed yesterday

Great location, helpful front desk and valet staff. Awful / sub-par overall experience: we stayed for 5 nights and there were no clean towels or toiletries for two of the nights. Management never showed up to follow up on the issues, even after multiple complaints....More

Review collected in partnership with swissotel.com
Thank at2312
Hotel's Favorite
Reviewed July 1, 2018

I stayed at this hotel for a business trip. The location was perfect and the unique triangular design of the hotel was easy to identify when out and about. It is close to many places that a tourist would visit but also accessible to the...More

1  Thank Pezrojo
Response from Hipple P, Manager at Swissotel ChicagoResponded July 10, 2018

Dear Pezrojo, Thank you for writing about your stay at Swissotel Chicago. We are so happy to hear that you enjoyed the hotel. Our mattresses sure are incredibly comfortable! We hope that you will choose us again for your next visit to Chicago. Kindest Regards,...More

Reviewed 3 days ago

Great location close to all of the tourist locations. Pleasant service. Clean rooms. Lake view is very nice, however isn't quite as perfect as the website leads it out to be... It's a little further than perceived, and big building blocking right side of view....More

Thank Mr.Elite
Reviewed 3 days ago

I was treated great, the person that checked me in was great, warm and polite. Very charming and personable. Great room and good location to downtown. I was able to get a free room upgrade as well due to Lollapalooza in town, which was fine...More

Review collected in partnership with swissotel.com
Thank Monkeyboytron12
Reviewed 3 days ago

The staff was very accommodating and the rooms were very clean with a nice offering of amenities. Unfortunately the pool and the gym were under construction, so I was unable to experience them. Although, in the interim the Swissotel had worked out a deal with...More

Review collected in partnership with swissotel.com
Thank nickw981
View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$152 - $443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Bay View Hotel in Chicago
#2 Harbor View Hotel in Chicago
#3 Lake View Hotel in Chicago
#4 Family Hotel in Chicago
#6 River View Hotel in Chicago
#8 Green Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$152 - $443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Bay View Hotel in Chicago
#2 Harbor View Hotel in Chicago
#3 Lake View Hotel in Chicago
#4 Family Hotel in Chicago
#6 River View Hotel in Chicago
#8 Green Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1371)
Room & Suite (850)
Dining (74)
Pool & Beach (25)
Amenities (68)
Business Center & Event Rooms (18)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
JarednSarie
June 27, 2018|
AnswerShow all 4 answers
Response from Hipple P | Property representative |
The pool will not be returning but we are opening a state of the art fitness center on the 43rd floor that will have spectacular views of the lake and city by November!
0
Votes
JarednSarie
June 27, 2018|
AnswerShow all 3 answers
Response from Swissotel C | Property representative |
The pool will not be returning but we are opening a state of the art fitness center on the 43rd floor that will have spectacular views of the lake and city by November!
1
Vote
Amegren
May 26, 2018|
AnswerShow all 5 answers
Response from mmfred | Reviewed this property |
All rooms were designed to face the Lake. I think it will depend on which corner you face. It sounds like a great plan and a fabulous hotel to do it in! Have fun!
1
Vote
Room Tips
"Good views, close to attractions"
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"Request room looking down at the river."
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"Rooms with a view of the river or lake are spectacular. Corner rooms hit it out of the park with views of..."
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"please look for other options as everything is paid here."
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