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About
#80 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
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Room & Suite (1,094)1,094
Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Yoga room
Personal trainer
Restaurant
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
121Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
323 E Wacker Dr, Chicago, IL 60601-5282
Getting there
Randolph/WabashChicago L9 min
State/LakeChicago L9 min
Rental CarsSee rental cars from $17/day
5,758Reviews57Q+A100Room tips
Reviews
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Popular mentions
This was a much needed one-night respite for me and my wife after a stressful year. We had a beautiful two double bed executive suite. Room was clean. Beautiful view of the city, river and lake. Great service despite lockdown. Everyone was as nice and as helpful as possible. Two points to make it even better. Offer the full food menu from Palms for in-room dinning. In-room dinning menu was limited. More items available at Palms. Also, the walk-in shower near the entryway had a bad stain on the floor. I normally wouldn’t mind and I’m sure the shower was clean, but it gave the appearance that was not clean.
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Review collected in partnership with swissotel.com
Date of stay: January 2021
Helpful
Hotel's Favorite
My coworker and I are nurses currently assigned at McCormick Place on the Covid-19 unit. After a long shift we decided to stay downtown and not drive back to the suburbs. We called ahead to check in. Asked if we can get a room on a higher floor with a view, I did mention we're nurses. Upon walking into our room we were pleasantly surprised that they upgraded us to a gorgeous suite on the 31st floor. Very clean, huge, 2 bathroom suite with a view. Great service and friendly staff.
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Date of stay: May 2020Trip type: Traveled on business
2 Helpful votes
Helpful
+1
This hotel has ambiance, comfort, appeal, and indoor curb appeal all rolled into one! Walking into this hotel was a surprise! The foyer area is amazing with a close indoor restaurant and a mini store right next to the desk for snacks and amenities. The check in process was easy enough, but be sure to listen closely to the directions on how to operate the elevators. It was a bit tricky and I had to go back to the desk for instructions again. The open floor plans of the hallway is amazing. I really liked the offset rooms that seemed to be in an area that I didn't expect them to be able to put a room. I wish that I could have peeked inside;-) The room door has an electronic lock AND a doorbell!!! No more having to listen to the neighbor's visitors pounding on the door! Nice touch! The entrance into the rooms are amazing! Long walk in area with plenty of lighting! The first thing I noticed was the view of the huge windows overlooking the city of Chicago and the river! Nice ambiance if you arrive at night (see the pictures). The beds were very comfortable and fluffy! The desk/work area/dining table was also of a unique shape that gave me plenty of room to so what I needed to do (eat, work, etc). The amenities in the room are also plentiful! The bathroom was compact, but the counter area at the sink was nice! It provided plenty of space to put my toiletries and other personal items. I did manage to try out their restaurant downstairs! The food was very good and cooked to perfection (chicken salad with dessert). Overall, my only regret was not being able to stay more than a day! This is definitely a great hotel for a long or short stay, but if you want to unwind after a long day, make it more than a day! I'd highly recommend this hotel to all of my friends! It's definitely my comfort hotel of the year!!!…
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Date of stay: December 2020Trip type: Traveled on business
Value
Location
Service
Room Tip: Definitely ask for a room with a view of the river! It is very relaxing along with the night...
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Helpful
Well located, nice interiors, very nice rooms. Called for a late checkout and they didn’t think a second to extend the courtesy. It’s 1 block to Millenium Park and Michigan Avenue and You can reach it through the Riverwalk. If you are taking an Uber you should request it for ‘The Palm’ (the hotel restaurant), and not for ‘Swisshotel’. Otherwise drivers get lost. Great value.
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Date of stay: November 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
This hotel was perfect for us. They have very spacious accommodations. The interiors are gorgeous. The floor to ceiling windows are nice. The staff are super available and super friendly and eager to help.. There is a store in the lobby that carries anything you would need in a pinch, and a fraction lower than most other hotel stores. Dunkin’ Donuts is downstairs, and a fabulous steakhouse “Palm” is attached to the hotel. (Try the filet mignonette and au-gratin potatoes) I’d like to highlight a few people in particular that were exceptional during our week here. Cliff, with the security detail, helped me to track down a guest who stole my door dash order and he did a very thourough investigation into locating the perpetrator and making me feel like it mattered to him. I cant Believe someone would put so much energy into something like that. He went above and beyond. Thanks Cliff. That said, the hotel is very secure. And I wouldn’t worry about things being stolen. It was a rogue thief. And the hotel is very secure. Pam, at the palm restaurant, was very sweet. Thanks Pam Rochelle at he front desk was a rockstar in terms of getting me everything I needed swiftly and professional. I don’t remember everyone’s name, but each and every encounter with a staff member was a pleasure. A beautiful experience!! Thanks Swissotel!…
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
PRICE RANGE
$141 - $389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel chicago hotel chicago, swissotel hotel chicago, chicago swissotel hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
662
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Claim Your Listing Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include American Writers Museum (0.3 miles), Maggie Daley Park (0.3 miles), and Wrigley Building (0.3 miles).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pinstripes, and Eggy's Diner Chicago.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness center and a yoga room during their stay.
Is Swissotel Chicago located near the city center?
Yes, it is 0.7 miles away from the center of Chicago.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.