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Swissotel Chicago

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#65 of 189 Hotels in Chicago
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Swissotel Chicago
Swissotel Chicago
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3,511 Reviews from our TripAdvisor Community

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Showing 3,314: English reviews
Houston, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 4 nights on vacation. We arrived at to check in half past midnight. Rachael happily greeted us and gave us an amazing corner room. The top half of the walls were all window (even in the bathroom). From our room, we were able to see north and south. We were also close to the business high rise next to... More 

Helpful?
Thank Lara N
Boise, Idaho
Level Contributor
284 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at Swissotel in connection with a business meeting and loved almost everything about it. Located on Wacker Drive, it is very close to the Magnificent Mile on Michagan Avenure and not too far from Lake Michigan. I like the hotel decor and my room was very roomy with a comfortable king size bed and bathroom with lots of... More 

Helpful?
Thank Dale H
Kansas City
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We've stayed only two days at this hotel. The good parts: room was spacious and our king-sized bed quite comfortable. The less good parts: the TV set was not functioning; our room was overlooking a bare, asphalted terrace; finally, almost three weeks passed since we've left and I still have a $100 pending transaction from Swissotel on my credit card.

Helpful?
Thank BaldTraveller
Massillon
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very impressive place with a super comfortable bed and very clean room ! Anything extra like WiFi or the workout room or spa or pool you have to pay extra ! They should at lleast have bananas and muffins at no charge in the mornings.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank L6239WFmichaelw
Shreveport
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Nice clean hotel. Great hotel bar for watching sports. $10 or less Uber ride to anywhere in the city from here. Easy access to the Riverwalk. Views are awesome. Would definitely stay here again. Hotel bar has great appetizers and friendly staff.

Helpful?
Thank 848jerryf
London, England, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

First time in Chicago and the Swissotel was a great little place. The room was of decent size, with more of a classic finish to the fittings. The Wi-Fi was not too bad. The bar is very good, although a few more cocktails on the menu would be nice. Generally a nice stay and pleasant staff.

Helpful?
Thank Bakul M
Singapore
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 4 nights while attending a conference held in the same hotel. Overall, its a wonderful location for a meeting due to the central location in town where tourist attractions and good food is available within walking distance. The beds are comfortable and wifi speed is great. I enjoyed the gym and jacuzzi.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Colin Y
Frankfort, Illinois
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall OUTSTANDING Stay... From the very first impression of the doorman, opening the door for our arrival. Next during check-in, Jason was able to upgrade my wife and I to the Jr. Suite. What a wonderful surprise to get a FANTASTIC room! Thanks again JASON!!!! We ordered room service VERY LATE and it was wonderful! Finally, Check out was very... More 

Helpful?
Thank Kevin L
Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

The entire staff was amazing. Keenan at the front desk set the standard for all of the other staff to achieve. Keenan was professional, personable and appeared to be sincerely interested in each Swissotel guest that we saw him encounter. Every time we crossed his line of vision he had a sincere smile, comment of interest and inquiry as to... More 

Helpful?
Thank michaelm46038
Everett, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arrival for our over priced five night stay, we were made to wait 4 hours for our room with no apologies or alternate accommodations suggested. The front desk staff appeared put out every time we gently approached them to inquire if it was ready as we had been traveling since 3am and it was now 6pm! Bellman retrieved our... More 

Helpful?
2 Thank Jennifer K
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 E Wacker Dr, Chicago, IL 60601-5282
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $186 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
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