Swissotel Chicago
5,822 reviews
#86 of 220 Hotels in Chicago
Save
Share
323 East Upper Wacker Drive, Chicago, IL 60601-9722
11 people are viewing this hotel
$179
Free cancellation until 01/30/22
Reserve now, pay at stay
$179
Free cancellation until 01/29/22
$179
$101
Expedia.com$179
Hotels.com$179
Priceline$179
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (2,306)2,306
360
Panoramas (15) Room & Suite (1101)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
Read more
Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
323 East Upper Wacker Drive, Chicago, IL 60601-9722
Getting there
Randolph/WabashChicago L8 min
State/LakeChicago L9 min
Rental CarsSee rental cars from $36/day
5822Reviews61Q+A100Room tips
Reviews
Traveler rating
- 3,076
- 1,625
- 588
- 306
- 227
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Nicely situated right next to “the Bean” and the pier. Clean and “fairly” friendly staff The Palm restaurant is in the hotel and that’s what we had to use for directions as Waze or Maps couldn’t find the hotel, kept directing us to underground parking- annoying
Read more
Date of stay: September 2021Trip type: Traveled on business
Rooms
Service
Sleep Quality
Helpful
Location was great by The Navy Pier, walkable to many eating places. I got a room with a good view. Room was nice, comfortable beds. Also, a CVS was near by. Check in and service was good and quick. Didn't like that the elevators sometimes had a long wait time.
Read more
Date of stay: September 2021
Value
Location
Service
Helpful
Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 3 days ago
Good afternoon, Thank you for taking the time to share your feedback from your recent stay with us. We're really excited to see that you enjoyed your stay with us and really like the location and the view! I did take a note about the long wait of the elevators to our leadership team to address the issue. We truly value your feedback and hope to see you again soon! Sincerely, George Sous george.sous@swissotel.com
Read more
Nice down-town location - with great Riverview but noise may be disruptive. Prepaid for room with Unsold.com at one price - but was surprised at checkout that my payment had been cancelled and suddenly required to pay $111 more.
Read more
Date of stay: August 2021
Value
Rooms
Service
Room Tip: Upper floor river view was nice
See more room tips
Helpful
The hotel and the views are incredible, and the cleanliness is top notch. But by far the service and staff are the real gems- they are so helpful, friendly and welcoming that it feels like I'm "coming home" every time I visit. Best hotel in Chicago!
Read more
Date of stay: August 2021
Location
Cleanliness
Service
Helpful
Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 3 days ago
Good afternoon, Thank you for taking the time to share your feedback from your recent stay with us. We're really excited to see that you enjoyed your stay with us and really compliment our service and staff! We truly value your feedback and hope to see you again soon! Sincerely, George Sous george.sous@swissotel.com
Read more
+1
I brought my boyfriend to Chicago as a surprise for his birthday in April. He lives in Mississippi and I in California. So this trip literally was a surprise at the airport. I love Chicago and thought he would enjoy his time in the city as well. I booked a room for 5 days at Swissotel and boy was this the best trip I ever had. Upon checking in, I met Lanette and she is beyond AMAZING. We chatted and she found out we were here to celebrate his birthday and she was just as excited as I am. As she handed me the room keys, she said let me know how you like the room and smiled. Once we got to the room, we were blown away! We had the most spectacular view and the room and had excellent amenities. We contemplated even moving to Chicago! This is my 4th trip to Chicago and his first trip! Everything during this trip was perfect, from the hotel stay to the service at the restaurants to the boat tour. It was spectacular! If I could give 10 stars I would! Lanette is heaven sent and definitely deserve more than a raise! I am now planning my Mom’s birthday trip and will definitely be staying here again! Thank you so much Lanette for everything and being you! …
Read more
Date of stay: April 2021Trip type: Traveled as a couple
Helpful
Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 3 days ago
Good afternoon, Thank you for taking the time to share your feedback from your recent stay with us. We're really excited to see that you rave the service provided by Lanette! I will definitely share with the Front Office team to celebrate such a great review! Am also excited to know that you're planning your next visit for your mom's birthday. Please do reach out ahead of time so we can also do our part to make it more memorable! We truly value your feedback. Sincerely, George Sous george.sous@swissotel.com
Read more
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include American Writers Museum (0.3 miles), Maggie Daley Park (0.2 miles), and Tribune Tower (0.3 miles).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pinstripes, and Eggy's Diner Chicago.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness center and a yoga room during their stay.
Is Swissotel Chicago located near the city center?
Yes, it is 0.7 miles away from the center of Chicago.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.