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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Chicago Millennium Park
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#86 of 210 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Discover Chicago. Overlooking Grant and Millennium Parks, the Fairmont Chicago features 687 guest rooms including 65 suites. For our more discerning guests, reserve our exclusive lifestyle hotel experience, Fairmont Gold. Columbus Tap offers a quintessential Windy City tap house experience with fresh Midwest-focused menu. Enjoy a curated menu of crafted signature cocktails and word-class wines by the glass paired with contemporary small plates in THE BAR. mySpa is an 11,000 sq ft urban sanctuary featuring 8 treatment rooms and a fitness studio. Ideally located just steps from Navy Pier, the Magnificent Mile, the Theatre District and world renowned museums, the Fairmont Chicago, Millennium Park is perfect for business or pleasure.
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Room & Suite (565)565
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Highchairs available
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Aerobics offsite
Archery offsite
Bowling offsite
Squash offsite
Tennis court offsite
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Contact
200 N Columbus Dr, Chicago, IL 60601-7802
Getting there
Randolph/WabashChicago L6 min
State/LakeChicago L7 min
Rental CarsSee rental cars from $36/day
3,780Reviews30Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Luckily I only stayed one night. Front desk attention and service was great, but the overall style of the hotel is outdated and old. The carpets in the rooms need to be changed ASAP, the shower/bathroom area was quite small, it felt almost European. The bed was comfortable, as were the pillows. Had breakfast at the restaurant downstairs and it was rather disappointing, the food wasn’t good. On the other hand the location is pretty great.
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Date of stay: November 2019Trip type: Traveled on business
Value
Cleanliness
Service
Helpful
We always have great luck at Fairmont’s but not this time. The furniture in the rooms and the bathrooms felt very dated. No coffee maker, no house keeping unless you ask for it, no parking on site and only two pillows on a king bed (so 1 pillow each). I get it, covid precautions but this just seems excessive. I couldn’t get out of there fast enough. We left and checked in to Trump International the very next morning. They had all the amenities I expect when traveling.
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Date of stay: September 2020
Helpful
+1
Check in was rocky I waved at the cameras to get there attention but it was a while before anyone assisted me. As a former front desk hotel agent I know there's alot of downtime but pay attention to the cameras. I booked a king room but we received a room with two full beds. How romantic!! After checking in I asked about the bar and massages. He told me they were closed. Bummer it's one of the reasons I booked and I would've booked somewhere else if I had known. I think I smoked 4 cigarettes over the course of two days at this hotel. I was followed in and out of the building 3 of the times I stepped out front and questioned on why I was there all of the times I reentered the building. They pretty much grilled me everytime even asking me where my mask was while my hand was on the EXIT door as I went out to smoke a cigarette. I was called over. I quickly put my mask on and offered my apologies but also as a front desk agent I know u pick your battles and ppl at the door leaving the hotel aren't your main concern anymore the ppl coming in are. After putting on my mask I told the front desk agent that the pillows in my room were dirty, there was no toilet paper... this is where he cut me off and was very dismissive. I politely said excuse me sir I'm not finished and told him I also needed a few more towels. When I returned later that night they had switched out the wrong pillows which was frustrating but I let it go. All of the pillows had pink and blue marks on them and stains of some sort. I decided to take the pillow case off all together. Big mistake. I put the cover back on when I saw what was underneath. I'll include pictures. My comforter was also dirty. And someone was banging on the walls and slamming the doors at 3 AM. I was going to let it go but I am here to visit my partner's family for the first time and after meeting one of them who is an employee here he told me it was important I wrote a review on trip advisor because ppl shouldn't b treated that way. I will be staying another night in downtown Chicago but I'm definitely checking out and going somewhere else. I felt like a second class citizen here. The operator or whoever was forwarding the calls to the front desk didn't really know what she was talking about. "Of course they had a frig for us to use" just to be forwarded to the front desk and they say "no that's not true." This is one example she also forwarded me before I could finish my sentence alot of the time lol. The customer service was overall horrible. Thank u for making my first trip to downtown Chicago memorable fairmount.…
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Date of stay: June 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
This hotel will not disappoint you. I had my room upgraded to the gold room. Which I had met the 4 amazing people in my life. They did not make you feel like a guest. So much more like family. Alexander Mcandrews, Mandana Kaydi, and Tiphani. They had the best hospitality in the world. They make you never want to leave the Fairmont chicago. Also huge shout out to Cody an amazing sweet person also. Make sure you say hi to them and for sure you will feel the same way I do as soon as you meet them.
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Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Responded Mar 31, 2020
Dear E9337CPamys, Thanks for posting a review on TripAdvisor. We love to hear from our guests and appreciate your compliments. The Fairmont Gold Team, including Alexander, Mandana, Tiphani and Cody, truly elevate the experience from another hotel stay to an extraordinary memory. I am proud to share your feedback with the Gold Team and we hope you can come back again in the future. Best, Colleen Sweitzer Marketing Manager
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Celebrated my birthday in Chicago and decided to stay at this hotel. Had a wonderful experience from Check in to check out. Received a room upgrade that had stunning views of Millenium Park! The door man, Barry was awesome! He helped answer any question about where to go and how to get there. Always had a smile on.
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Review collected in partnership with Cancelon.com
Date of stay: March 2020
Helpful
Responded Mar 16, 2020
Dear AshaMRRR, We hope you had a great birthday while staying with us. I will let our doorman Barry know the kind comments. Our staff is very knowledgeable with the Chicagoland area and always waiting and willing to share the knowledge with our guest. We look forward to your next stay with us. Best regards, Colleen Sweitzer Marketing Manager
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PRICE RANGE
$122 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chicago millennium park hotel chicago, fairmont hotel chicago, chicago fairmont
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
687
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Claim Your Listing Frequently Asked Questions about Fairmont Chicago Millennium Park
Which popular attractions are close to Fairmont Chicago Millennium Park?
Nearby attractions include Millennium Park (0.3 miles), Cloud Gate (0.3 miles), and Drunk Shakespeare (0.3 miles).
What are some of the property amenities at Fairmont Chicago Millennium Park?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Fairmont Chicago Millennium Park?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Chicago Millennium Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chicago Millennium Park?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Fairmont Chicago Millennium Park?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Ghirardelli Ice Cream and Chocolate Shop, and Intelligentsia Coffee.
Are there opportunities to exercise at Fairmont Chicago Millennium Park?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Fairmont Chicago Millennium Park located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Fairmont Chicago Millennium Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont Chicago Millennium Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Chicago Millennium Park?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Portuguese.