Fairmont Chicago Millennium Park
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Room & Suite (723)
Dining (63)
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About
#52 of 219 hotels in Chicago
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders Silver level
Discover Chicago. Overlooking Grant and Millennium Parks, the Fairmont Chicago features 687 guest rooms including 65 suites. For our more discerning guests, reserve our exclusive lifestyle hotel experience, Fairmont Gold. Columbus Tap offers a quintessential Windy City tap house experience with fresh Midwest-focused menu. Enjoy a curated menu of crafted signature cocktails and word-class wines by the glass paired with contemporary small plates in THE BAR. mySpa is an 11,000 sq ft urban sanctuary featuring 8 treatment rooms and a fitness studio. Ideally located just steps from Navy Pier, the Magnificent Mile, the Theatre District and world renowned museums, the Fairmont Chicago, Millennium Park is perfect for business or pleasure.
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Property amenities
Paid private parking nearby
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Babysitting
Wifi
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Aerobics offsite
Archery offsite
Bowling offsite
Squash offsite
Tennis court offsite
Nightclub / DJ
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Spanish, Chinese and 2 more
Location
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
200 N Columbus Dr, Chicago, IL 60601-7802
Getting there
Randolph/WabashChicago L6 min
LakeChicago L8 min
Rental CarsSee rental cars from $34/day
4079Reviews37Q+A100Room tips
Reviews
Traveler rating
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Please double check the phote attached to be sure wheather the hotel charge me or not. For there's no notice found it is free or not of the refreshment center,I just drink a bottle of water. I used my friend's credit card to check in, who was on my side that time.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded yesterday
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
View from room 31st floor looking south was fantastic. Housekeeping and amenities were not up to Fairmount standards. No pool and spa very expensive. Management at restaurant were overwhelmed with volume and turned us away so they could have a break. Housekeeping did not replace coffee pods from previous occupations and after leaving a note and tip, they only replaced them one time and not for rest of our stay. Also they did not remove dirty cups and glasses on counter. In room refrigerator only had space for paid items, not for food we brought back from restaurant.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded yesterday
Dear Silasabby, Thank you for your valuable feedback following your recent stay at the Fairmont Chicago. Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future. We hope these shortfalls will not tarnish your overall impression of the Fairmont Chicago and deter you from staying with us. It would be our privilege to welcome you back in the near future. Yours sincerely, The Fairmont Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms were clean but very small. The towels were very old and dingy. No microwave or refrigerator. Coffee maker noisy sounded like drilling. More but I only get 200 characters. More space needed.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring your cooler unless you want to pay to rent theirs. Also bring a portable charger for all...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded yesterday
Dear Joanettam, Thank you for taking the time to tell us about your experience at the Fairmont Chicago - Millennium Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel's staff is helpful, courteous, and welcoming from the front desk, housekeeping, and food staff to bell staff. For the first time since COVID-19, I've experienced a hotel trying to make their guests welcome and accommodate them.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded yesterday
Dear Karinbc, thank you for rating your experience at Fairmont Chicago- Millennium Park. We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. We certainly look forward to welcoming you back, hopefully in the very near future. Sincerely, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed on floor 33 for our 3 night stay - amazing views! We ate in the ground pub one evening - our server was attentive and courteous. Alex on Concierge desk assisted us with a restaurant booking specialising in steaks and Secret Food walking tour - both were great. Gabriel on Reception checked us in very smoothly. Finally Daniel on taxi bookings arranged for an airport cab to ensure we left the City prior to the Mexican festival celebrations. Our room was clean, everything worked, and we enjoyed the central location. Great, friendly employees who have an excellent service standard. We would return to the Fairmont.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded 1 week ago
Dear ChocQueen6, We are very glad that we had the opportunity of hosting you during your visit to the Windy City. Our hotel aims to provide a truly unique experience, it is truly humbling to learn that you had a great stay with us and that our hotel facilities and services were up to your expectation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like you to rest assured that we have passed on your comments, especially those team members by name. We hope to have the pleasure of welcoming you back in the near future. Kindest regards, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a very nice property. It is very clean and comfortable and the staff are helpful. I’ve stayed here several times over the last few years and would definitely return. I’ve always been traveling for business and been very busy so can’t comment on the amenities but the rooms are excellent. On this trip I got upgraded. I was only there one night but would have liked to stay longer. I will return.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded 1 week ago
Dear AnAnthropologist We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olivia at the front desk is a very impressive Fairmont employee. She memorize the names of the guests that arrive each day. This is in a hotel with 37 floors. Because she knows the name of the guests, when I locked myself out of the room without any ID, she knew who I was, and was able to quickly issue me a new key card. Thank you Olivia.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded 1 week ago
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, we will share your kind comments with Olivia. We hope to see you again very soon. Sincerely, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is wonderful and within walking distance to many of Chicago's attractions. The view of Lake Michigan from my 36th floor room was lovely. The room was spacious and clean. The only drawback was there was no refrigerator for guest use (unless you request one). Staff were friendly and accommodating.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded 2 weeks ago
Dear W5810HNkimm, Thank you for your review and for choosing our hotel. We were pleased to read that you had a lovely stay, and you liked our spacious room. Once again, thank you for your review and we look forward to serving you again in the hopefully near future. Best regards Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at several Fairmont properties around the world. This one was by far the worst. Pros: - Good location. Close enough to Michigan Ave without the hectic pedestrian & vehicle traffic. - Rooms are spacious. We had a king bed with park view room. Walk-in closet, large bathroom with walk-in shower. Didn’t hear any noise from neighboring rooms. Air conditioning was quiet and effective. Shower water pressure was adequate. - Bellman service was friendly and proactive. Cons: - Rooms were not clean and housekeeping was weak. When we first walked in, there was dust on surfaces. Disposable coffee coasters were dirty and clearly used. The paper notepad was crumbled up…all they needed to do was tear off the first few pages! There was dust and dirt inside some of the drawers. The pillows and blankets smelled like wet dog. There was dirt in the bathtub. The clothes line above the bathtub had yellow stains. Some of the shampoo/bathwash bottles were near empty. Nespresso pods were not replenished the following day. The sliding WC door in the bathroom dropped dust and dirt from the top every time we opened or close it. - The hotel is old and the rooms show it. - Front desk service was understaffed. When checking out, there were 7 groups waiting and only 1 agent. There was no attempt to acknowledge waiting customers or bring in additional help. - US$23/night “amenity charge” is ridiculous and just a money grab. - There’s no security. Anyone can just walk in and take the elevator up to your room without an access card.…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded 2 weeks ago
Dear John, Thank you very much for your recent stay at Fairmont Chicago - Millennium Park, I also like to thank you for taking your time to share your Feedback with us. We truly appreciate your comments as we humbly believe that there will always remain some room for further refinement. I would like to stress that what you experienced was not the typical standard of our hotel. We are very sorry that this has clearly impaired your overall experience with us. Please rest assured that we have thoroughly discussed your comment with the concerned team in order to ensure that this will remain to be an isolated, singular case. We apologize for the inconvenience caused and we hope these shortfalls will not tarnish your overall impression of Fairmont Chicago - Millennium Park, it would be our privilege to welcome you back in the near future to have the opportunity to redeem ourselves. Kindest regards, Tim Muhsen Director of Guest Experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only issue we had was that I asked the hotel for direction how to get to the hotel from the airport ,they were confusing, had to ask several people for help.. as a visitor from out of the country they need to be more detailed with instructions.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Take the train from the airport , and get off at a closer stop to the hotel so you don’t have to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tim Muhsen, Guest Services / Front Office at Fairmont Chicago Millennium Park
Responded 2 weeks ago
Dear Colleen, Thank you for your feedback! please rest assured that your comment has been taking seriously and it will be shared with the concerned department heads. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fairmont Chicago Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
$222 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chicago millennium park hotel chicago, fairmont hotel chicago, chicago fairmont
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
687
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Claim Your ListingFAIRMONT CHICAGO MILLENNIUM PARK - Updated 2023 Prices & Hotel Reviews (IL)
Frequently Asked Questions about Fairmont Chicago Millennium Park
Which popular attractions are close to Fairmont Chicago Millennium Park?
Nearby attractions include Millennium Park (0.3 miles), Cloud Gate (0.3 miles), and Chicago Architecture Center (0.2 miles).
What are some of the property amenities at Fairmont Chicago Millennium Park?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Fairmont Chicago Millennium Park?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Chicago Millennium Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chicago Millennium Park?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Fairmont Chicago Millennium Park?
Conveniently located restaurants include Miss Ricky's, Wildberry Pancakes and Cafe, and Eggy's Diner Chicago.
Are there opportunities to exercise at Fairmont Chicago Millennium Park?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Fairmont Chicago Millennium Park located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Fairmont Chicago Millennium Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chicago Millennium Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chicago Millennium Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.