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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
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    8/27/2017 8/28/2017
    $346
    $299
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    Traveler (465)
    Room & Suite (249)
    Dining (44)
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “four seasons” (230 reviews)
    “candy cart” (27 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Chicago
    Special Offer: Rewards Member Rates
    Hotel packages
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    Cambria Chicago Magnificent Mile
    3,356 reviews
    #75 of 190 hotels in Chicago
     
    Sofitel Chicago Magnificent Mile
    4,259 reviews
    #23 of 190 hotels in Chicago
     
    Four Seasons Hotel Chicago
    2,825 reviews
    #4 of 190 hotels in Chicago
     
    The Drake Hotel
    3,878 reviews
    #81 of 190 hotels in Chicago
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,393)
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    There are newer reviews for The Ritz-Carlton, Chicago
    See the most recent reviews

    631 - 635 of 2,328 reviews

    Reviewed June 11, 2016

    We stay here several times a year because we love the hotel, the staff and the location. We ALWAYS enjoy Myle's jazz music in the lounge. We were SO disappointed that Myles is no longer there. We spoke to Jake and he said they were...More

    Thank Beanie88
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded June 13, 2016

    Dear Beanie88, Thank you for sharing your recent experience with us on TripAdvisor. We truly appreciate your feedback as we are continuously looking for ways to improve and grow. Thank you for your honesty and suggestion regarding the live jazz music in the lobby! As...More

    Reviewed June 10, 2016

    Excellent service from server throughout the evening - attentive, responsive, friendly for a large party of 10 on the deck. Being outdoors on a beautiful June early evening with a spectacular city view made the evening celebration memorable - we will be back!More

    Review collected in partnership with this hotel
    1  Thank 542liamh
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded June 13, 2016

    Dear 542liamh, Thank you for sharing your happy hour experience with us on The Dec! We are delighted that you and your large group had an enjoyable evening and we look forward to welcoming you back for many more nights on The Dec this summer!...More

    Reviewed June 7, 2016

    I found the Ritz-Carlton, Chicago's exceptional staff especially Kathryn (Katie) Howard, Nicole Mieske and Joe from Security to be top notch, personable and committed to making our on-site charitable activity on the 10th floor half court quite successful. This event resulted from JPA's "All In...More

    Review collected in partnership with this hotel
    Thank davidwW909HH
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded June 27, 2016

    Dear davidwW909HH, Thank you for sharing your wonderful experience with us on TripAdvisor! We are absolutely thrilled that your charity event with us was a success and I am delighted that Katie, Nicole, and Joe were so helpful to make this possible. We truly appreciate...More

    Reviewed June 7, 2016

    This form does not reflect the nature of my visit at the Ritz Carlton- Chicago I planned an event that involved a meeting, a reception and a luncheon for over 180 people. My experience was with the Catering Department. It was an absolute pleasure and...More

    Review collected in partnership with this hotel
    Thank dianned403
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded June 8, 2016

    Dear dianned403, Thank you for sharing your recent event with us on TripAdvisor! We truly appreciate your feedback and we are thrilled that your experience with our catering department was an absolute pleasure! Please be assured I have shared your kind words with our catering...More

    Reviewed June 6, 2016

    The occasion was my wife's birthday. The ambience was excellent. The service was excellent as well. I would highly recommend this establishment to all my family and friends. I look forward to patronizing the Ritz again!More

    Review collected in partnership with this hotel
    1  Thank travisd1004
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded June 7, 2016

    Dear travisd1004, Thank you for sharing your wife's birthday and experience with us on TripAdvisor! We are thrilled that you enjoyed your time at our hotel and will be recommending The Ritz-Carlton, Chicago to your family and friends! We look forward to celebrating many more...More

    Cambria Chicago Magnificent Mile
    3,356 reviews
    #75 of 190 hotels in Chicago
     
    Sofitel Chicago Magnificent Mile
    4,259 reviews
    #23 of 190 hotels in Chicago
     
    Four Seasons Hotel Chicago
    2,825 reviews
    #4 of 190 hotels in Chicago
     
    The Drake Hotel
    3,878 reviews
    #81 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $292 - $693 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Chicago
    • #12 Romantic Hotel in Chicago
    • #15 Family Hotel in Chicago
    • #16 Spa Hotel in Chicago
    • #31 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Hotels.com, Priceline, Expedia, Ctrip TA, Marriott, TripOnline SA, Cancelon, Cheap Tickets, Hotwire and getaroom.com so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
    • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
    • Four Seasons Chicago Hotel ,
    • Ritz Chicago ,
    • Ritz-Carlton Chicago ,
    • Chicago Ritz-Carlton ,
    • Chicago Four Seasons
    Add Photo Photos
    Traveler (465)
    Room & Suite (249)
    Dining (44)
    Pool & Beach (12)
    Hotel & Grounds (310)
    Bathroom (26)
    Family and Play Areas (2)
    Business Center & Event Rooms (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
    Sponsored by:
    Four Seasons Hotel Chicago
    2,825 reviews
    .12 miles away
     
    The Drake Hotel
    3,878 reviews
    .14 miles away
     
    Cambria Chicago Magnificent Mile
    3,356 reviews
    .19 miles away
     
    Sofitel Chicago Magnificent Mile
    4,259 reviews
    .23 miles away
     
    Nearby Restaurants
    The Signature Room at the 95th
    2,681 reviews
    .03 miles away
    The Cheesecake Factory
    2,409 reviews
    .08 miles away
    Francesca's on Chestnut
    322 reviews
    .02 miles away
    Southern Cut Barbecue
    421 reviews
    .06 miles away
    Nearby Attractions
    360 Chicago Observation Deck
    7,898 reviews
    .05 miles away
    Water Tower Place
    630 reviews
    .08 miles away
    Lookingglass Theatre Company
    317 reviews
    .10 miles away
    Museum of Contemporary Art
    686 reviews
    .11 miles away
    Ask a question
    Questions & Answers
    John M
    July 3, 2017|
    AnswerShow all 3 answers
    Response from JonL_52 | Reviewed this property |
    sorry.,, just picked up yur question.....hope they had it up to speed for your stay
    0
    Votes
    china4me
    June 26, 2017|
    AnswerShow all 3 answers
    Response from golfler | Reviewed this property |
    Yes they told us July 8
    1
    Vote
    Jennifer M
    April 15, 2017|
    Answer
    Response from KarlBudnik2017 | Property representative |
    Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
    0
    Votes
    Room Tips
    "loved our room with view of harbor/buildings/ferris wheel...a little of everything!"
    Read review
    "Rooms above 25th floor are excellent for view of lake and downtown."
    Read review
    "Higher floors with a lake view work best for us."
    Read review
    "A view of the river is the best"
    Read review
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