We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Chicago

Is this your business?
Save
Traveler (105)
Room & Suite (145)
Dining (33)
Nearby Hotels
See allSee all
Overview
  • Excellent81%
  • Very good12%
  • Average3%
  • Poor3%
  • Terrible1%
Travelers talk about
“the club lounge”(23 reviews)
“candy cart”(9 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Chicago
Special Offer: Stay Cozy Inside
Hotel deals
Offers from The Ritz-Carlton, Chicago
Special Offer: Stay Cozy Inside
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (397)
Filter reviews
391 results
Traveler rating
310
47
15
12
7
Traveler type
Time of year
LanguageEnglish
More languages
310
47
15
12
7
Show reviews that mention
All reviewsthe club loungecandy cartwater tower placeguest relationsgreat hotelwedding weekendpleasure of stayingstar hotelthe john hancock buildinglake michiganconcierge stafffitness centerwonderful stayguest roomshotel lobbythe entire staffcity view
FilterEnglish
Updating list...
1 - 5 of 391 reviews
Reviewed today

You pay a little bit more when you stay at the Ritz. You get a greater benefit in all areas though. The staff are always at your service and are obviously trained to be pleasant and of service to all guests. You can feel a...More

Review collected in partnership with this hotel
Thank Syradoc
Reviewed yesterday

Had the pleasure of attending a work conference here and as much as I try to find another brand that just "gets it"...There just isn't one out there. Every little need was met without hesitation, the hotel impeccable, and food and dining superb. Never, ever...More

1  Thank osubucs1993
Reviewed yesterday

This was my second recent stay at this hotel and feel the staff and ownership deserve 5 minutes of my time to write this review. We held a series of business meetings over a two day period and everything was handled extremely professionally and seamlessly....More

1  Thank BrownStick
Reviewed yesterday

The Ritz is a 5 star hotel with beautiful amenities and wonderful location. The entire staff went out of their way to make our stay the best. I would definitely suggest the Club Lounge option for at leat one night of your stay. Well worth...More

Review collected in partnership with this hotel
1  Thank 849harris
Reviewed 2 days ago

I have been fortunate that this hotel is one of my companies choices. They redid the hotel restaurant and bar are near the lobby. It makes it just that more welcoming. The room's live up to Ritz quality as does the gym. The concierge is...More

1  Thank mickeyapples
View more reviews
Best Value Properties in Chicago, IL
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$295 - $839 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chicago
#10 Spa Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$295 - $839 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chicago
#10 Spa Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (105)
Room & Suite (145)
Dining (33)
Pool & Beach (5)
Amenities (35)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Stephen03957
February 24, 2018|
AnswerShow all 3 answers
Response from Kathryn H | Property representative |
Dear Stephen03957 Thank you for your inquiry! Wifi is complimentary for all rewards members! If you are not a rewards member we are happy to sign you up upon arrival to enjoy some of the many perks that go along with our... More
1
Vote
Alkhalidy
February 15, 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded... More
0
Votes
Alkhalidy
February 15, 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded merchandise -50... More
0
Votes
Room Tips
"See if you can get some view of the lake."
Read review
"Lake view corner rooms have a great view."
Read review
"Request an even numbered room,"
Read review
"From our room we could see Navy Pier and a spectacular view of downtown. Sunset lighting made the view quite..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing