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The Ritz-Carlton, Chicago

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Traveler (119)
Room & Suite (145)
Dining (33)
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Overview
  • Excellent81%
  • Very good12%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“the club lounge”(23 reviews)
“candy cart”(9 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Chicago
Special Offer: Bed & Breakfast
Hotel deals
Offers from The Ritz-Carlton, Chicago
Special Offer: Bed & Breakfast
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (425)
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Traveler rating
331
52
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331
52
17
12
7
Show reviews that mention
All reviewsthe club loungecandy cartwater tower placeguest relationsgreat hotelwedding weekendpleasure of stayingstar hotelthe john hancock buildinglake michiganconcierge stafffitness centerwonderful stayguest roomshotel lobbythe entire staffcity view
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1 - 5 of 419 reviews
Reviewed today via mobile

If location was everything then look no further. Pretty much walk to most of the places and restaurants we wanted to get to. That said, the property was just half a step behind the other Ritz properties I have visited and Service not quite as...More

Thank Fred M
Reviewed today via mobile

I was in town for an educational event, and the prices were unexpectedly low due to a cold snap. I reserved a members rate, which permitted my to use a club upgrade certificate. We also were fortunate enough (perhaps due to Marriott Platinum status) to...More

Thank Andrew M
Reviewed yesterday via mobile

I would save your money or stay at one of the other high end hotels. It was nice, clean, and had great views, but it was not the “special” that we’ve experienced at other Ritz properties. The staff was friendly and provided the information we...More

1  Thank eloquentone1
Reviewed 3 days ago

Arrived at the hotel and asked for a Marriott Platinum upgrade - not available, but was placed in a room facing the Hancock building and partial lake views. Front desk seems busy. The updated room was nice, however the very soft carpet had a strange...More

Thank 206Seattle
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear 206Seattle, Thank you so much for sharing your recent experience with us on TripAdvisor. We truly appreciate your loyalty to the Marriott Brand and we appreciate you staying with us at The Ritz-Carlton, Chicago! The Ritz-Carlton brand certainly has a different set of rewards...More

Reviewed 3 days ago

We stayed at the Ritz-Carlton in December. It was beautifully decorated for Christmas! The staff were all very friendly & helpful! My husband & I took our nephews to Chicago for a weekend getaway. We were able to stay in a room with a separate...More

1  Thank 123vegas123
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear 123vegas123, Thank you for sharing your family's special holiday getaway with us on TripAdvisor! We are so glad that you, your husband, and your nephews had an enjoyable stay with us and had plenty of room for the 4 of you in your suite!...More

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Most Booked Properties in Chicago
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$321 - $1,137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chicago
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#16 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$321 - $1,137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chicago
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#16 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (119)
Room & Suite (145)
Dining (33)
Pool & Beach (5)
Amenities (35)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Stephen03957
February 24, 2018|
AnswerShow all 3 answers
Response from Kathryn H | Property representative |
Dear Stephen03957 Thank you for your inquiry! Wifi is complimentary for all rewards members! If you are not a rewards member we are happy to sign you up upon arrival to enjoy some of the many perks that go along with our... More
1
Vote
Alkhalidy
February 15, 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded... More
0
Votes
Alkhalidy
February 15, 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded merchandise -50... More
0
Votes
Room Tips
"High floor facing the lake"
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"Spring for the Club Floor"
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"The Watertower suites are excellent for medical stays; they allow separate sleeping and"
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"All rooms have nice views, some of downtown, others of the lake."
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