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    The Palmer House Hilton

    17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE $46
    $214
    $168
    $214
    $214
    Traveler (2168)
    Room & Suite (767)
    Dining (133)
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    Overview

    • Excellent38%
    • Very good34%
    • Average15%
    • Poor7%
    • Terrible3%
    Travelers talk about
    “executive level” (354 reviews)
    “empire room” (128 reviews)
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4 Star Hotel
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    Write a Review
    Reviews (8,508)
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    2,911 - 2,915 of 8,508 reviews

    Reviewed May 2, 2015

    Rates: My frustration is when the rates drop as you get closer to your arrival date and you have booked a non-refundable rate! The rate dropped by $50/night! Location: Hotel is very central. If you have never been here, you will be a little confused...More

    Thank SKG109
    Response from Ishawa S, Manager at The Palmer House Hilton

    Dear SKG109 Thank you very much for the wonderful review and for providing detailed information. This is extremely beneficial to us as we continue to provide great service in all areas. I’m delighted to read that our staff listened to your concerns and went above...More

    Reviewed May 2, 2015 via mobile

    As most of the reviews on here say, the hotel is beyond stately, historical and convenient. It was a great time during the nfl draft. The room was ok but was a little bit of a let down after seeing the other parts of the...More

    Thank Richard S
    Response from Ishawa S, Manager at The Palmer House Hilton

    Dear Richard S, Thank you for choosing the Palmer House Hilton to be your home during the N.F.L draft. We greatly appreciate your positive comments about our hotel that you shared with the Trip Advisor community. I regret that we did not place you in...More

    Reviewed May 1, 2015 via mobile

    This hotel is a beautiful, grand, stately historic building. Beyond that our room was just average at best. I was aware from reading other reviews that there is no coffee maker in the room. However the lines for coffee at Starbucks were so long we...More

    Thank Sunshine1251954
    Response from Kevin S, Front Office Manager at The Palmer House Hilton

    Thank you for your review! It is through feedback like yours that we are better able to create memorable experiences for our guests. I regret that your stay wasn’t what your were expecting, we are constantly renovating our rooms and next time you stay with...More

    Reviewed May 1, 2015

    We got to Chicago mid day, and walked the few blocks after taking the L. First off, the Palmer House is hands down beautiful! Check in was a breeze, and we were told about all the perks of being on the Executive Level. Private key,...More

    1  Thank N_white2015
    Response from Ishawa S, Manager at The Palmer House Hilton

    Dear N_white2015 Thank you for your PERFECT review and for choosing to start your honeymoon with us! We are so happy that you enjoyed all of the comforts of the Executive level. My favorite portion of your comments is reading that the bed was so...More

    Reviewed April 30, 2015

    We stayed here for our daughters wedding. We were at The Palmer House for 9 days and the whole experience was quite magical. The suite we had was perfect, great space to entertain wedding guests and for the wedding party to get ready on the...More

    Thank MMG-C
    Response from Ishawa S, Manager at The Palmer House Hilton

    Hello MMG-C Thank you for taking the time to post a review and awarding us a PERFECT score. I am very appreciative of the time you have taken to share with other readers on your most recent experience. I am thrilled that our team was...More

    The Silversmith Hotel
    2,002 reviews
    #18 of 187 hotels in Chicago
     
    Hilton Chicago
    4,799 reviews
    #97 of 187 hotels in Chicago
     
    Hampton Majestic Chicago Theatre District
    1,904 reviews
    #27 of 187 hotels in Chicago
     
    Radisson Blu Aqua Hotel
    4,401 reviews
    #19 of 187 hotels in Chicago
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $160 - $476 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Spa Hotel in Chicago
    • #32 Green Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #60 Luxury Hotel in Chicago
    • #71 Romantic Hotel in Chicago
    • #75 Business Hotel in Chicago
    Photos
    Traveler (2168)
    Room & Suite (767)
    Dining (133)
    Pool & Beach (66)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Nearby Attractions
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    Questions & AnswersAsk a question
    MissBossy808
    Do the elevators require a key? Also, Are there in-room safes?
    April 18, 2017|
    Answer Show all 2 answers
    Response from Ishawa S | Property representative |
    Great question.. Our elevators do not require a key in the main hotel. The main hotel is the 8th floor up to the 21st floor. Only the 22nd and the 23rd floor requires a key for access. Yes, there is a safe inside of every... More
    1
    Vote
    we_out
    We will be arriving at 8am. Do you offer luggage hold? If so, what is the cost?
    April 12, 2017|
    Answer Show all 2 answers
    Response from Ishawa S | Property representative |
    Thank you for your question. Yes we do offer luggage storage. The doormen will take you luggage when you arrive and will deliver it to your room when you are ready. There is not cost for this service but the bellmen do... More
    0
    Votes
    pfinfrock
    What is your pet policy and fees? 1423
    March 28, 2017|
    Answer Show all 2 answers
    Response from Ishawa S | Property representative |
    Hello pfinfrock, The Palmer House is a pet friendly property but we do charge a $50.00 nonrefundable fee and we also will ask you to sign a pet agreement. We will also ask for a way to contact you in case your pet is left... More
    0
    Votes
    Room Tips
    "Upper, outward-facing rooms. Away from elevators."
    Read review
    "If you need a lot of closet space, ask for a room with a large closet!"
    Read review
    "Ask for a large room. Ask for everything if you want in your room"
    Read review
    "We stayed in a room overlooking the train - could hear the train rolling past, wasn't a bad thing for me..."
    Read review