We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Palmer House Hilton

Show Prices
#90 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Palmer House Hilton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

7,801 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 7,392: English reviews
Kawartha Lakes, Canada
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We flew in to Chicago and took the orange line train which dropped us off literally steps from the front door of the hotel. Check in was quick and efficient. We agreed to upgrade our room for $50 per night. This gave us access to an express elevator going from first floor straight up to the 22nd floor. Also included... More 

Helpful?
Thank turtleblurr
New Orleans, Louisiana
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here recently for a business conference. The lobby is beautiful, iconic. But my room was small and noisy. I heard every move my neighbors made, including waking me up at 3 am flushing the toilet. The bathroom was so small I could barely move and the tub was gross, looked like it hadn't been cleaned in a month.... More 

Helpful?
Thank Stephanie H
Boston, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The elegance, history and location of this opulent hotel is fantastic. Although the gorgeous lobby and lower floors are bustling, the rooms are very quiet and comfortable, some smell pretty musty though. The staff are professional and friendly from the doormen and housekeepers to the excellent concierge group. Biggest problem is calling and getting some remote Hilton person to understand... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Plb50
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Beautiful hotel in a great location. However. Through the night I could hear the lifts going up and down (don't get a room with a low number on any floor as they are closest to the lifts). Then at 5.30am I was woken to an almighty screech from behind the bed. It turns out that the showers make a screaming... More 

Helpful?
Thank Del43f
Rockford, Illinois
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel. The location is great near parks, theater venues, and shopping. Friendly staff. Many restaurants in and near the hotel of all price ranges. Join the Hilton Honors for nice perks such. Ask for a room away from the elevators. This is a very busy historic hotel. Take time to look at the architectural features.

Helpful?
Thank Bethann7717
Connecticut
2 reviews
3 of 5 stars Reviewed yesterday NEW

lobby and main spaces are beautiful and the bar was a fun place to gather. my room had some peeling wall paper but the bed was clean and comfortable. Thermostate seemed broken and no matter how i changed it, it just blew cold air. otherwise, the bathroom was updated and the hotel overall was cool, the staff was great, ...it... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jessejsf
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel is amazing. Numerous shops, very customer friendly, several restaurants/bars inside. My only issue was the size of the rooms--especially the bathrooms. Just know going in that this is, if not the oldest, one of the oldest hotels in Chicago. Shower head came up to my shoulders. There was no extra space in the room. Don't plan on sleeping... More 

Helpful?
Thank Brett S
Indianapolis, Indiana
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is gorgeous with top notch service. I enjoyed walking around seeing all of the ballrooms etc. I loved the red lacquer room. So gorgeous!! Unfortunately I did not have time to take the tour of the hotel the next day. Be sure to figure that in when you go. There is an extra charge. The room was beautiful... More 

Helpful?
Thank Dewey4321
Orlando, Florida
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is as much of a staple to the city as the Wrigley Field or the "bean" (cloud gate) - a classic property, with a whimsical lobby and bar areas, that makes you believe in time travel. We didn't have a lot of time to explore everything this property has to offer, but we were pretty happy with what... More 

Helpful?
Thank Daniela V
Louisville, Kentucky
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Nice staff and beautiful hotel. Unfortunately room had a lot of elevator machinery noise and hotel was full so they couldn't move me. Was offered earplugs. A bit surprised as most hotels keep at least one or two rooms back for situations like this and it wasn't that late in the day.

Helpful?
1 Thank DWBKY
Questions? Get answers from hotel staff and past guests. Ask a question

2,431 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1872)
Viewed
Hotel & Grounds (454)
Viewed
Room/Suite (367)
Viewed
View from Room (39)
Viewed
Bathroom (121)
Viewed
Dining (69)
Viewed
Business Center/Function Rooms (27)
Viewed
Pool/Beach Area (6)
Viewed
Family/Play Areas (2)
Viewed
0:48
Videos (1)
Viewed
Other (786)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (518)
Viewed
Amenities (52)
Viewed
King Room (56)
Viewed
Penthouse (147)
Viewed
Pool (46)
Viewed
Dining (42)
Viewed
Standard Double (49)
Viewed
Standard Single (51)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (4)
Viewed
Room/Suite (23)
Viewed
Dining (5)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
Hilton Chicago
Hilton Chicago
#92 of 189 in Chicago
4.0 of 5 stars 4,427 reviews
Downtown / The Loop
Hampton Majestic Chicago Theatre District
Downtown / The Loop
The Silversmith Hotel
The Silversmith Hotel
#12 of 189 in Chicago
4.5 of 5 stars 1,867 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Kimpton Burnham Hotel
Kimpton Burnham Hotel
#18 of 189 in Chicago
4.5 of 5 stars 1,404 reviews
Downtown / The Loop
Chicago Athletic Association Hotel
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $136 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels, Booking.com, Hotwire, Expedia, Priceline, Travelocity, Odigeo, getaroom.com and Jetsetter so you can book your The Palmer House Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#25 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#56 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay