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The Palmer House Hilton

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#91 of 185 Hotels in Chicago
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7,678 Reviews from our TripAdvisor Community

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Showing 7,279: English reviews
Midwest
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

The room was okay, it was stylish. Little things made it not a place I would recommend, for the price. We were on the 22nd floor, just below the executive floor. The initial concierge we interacted with acted as if helping guests with info/reservations was "not his job"; funny, I thought that was his job. Concierge Robert was very nice,... More 

Helpful?
Thank hoku L
Saint Louis, Missouri
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a great visit to Chicago, and the hotel is very close, walking distance to the Art Institute and to the Millennium Park. Rooms are clean and accommodating. Ask for a room with a view to the lake/Park. The Executive Lounge was very busy, of course it was a weekend. It is a struggle to find sitting, and the options... More 

Helpful?
Thank stlme2014
1 review
3 of 5 stars Reviewed yesterday NEW

This was my first stay here; I usually stay at other hotels in Chicago. If you enjoy hanging out in a beautiful large restaurant/bar area, you might enjoy this hotel. I found the hotel overall to be too large: I like getting in and getting out easily. The room (single queen bed) seemed small but I usually get double queen... More 

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Thank Kim B
Des Moines, Iowa
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Palmer House is an historical property with a gorgeous hotel lobby and hallways pictures of some of the multitude of stars who played its Empire Room. Great location near Michigan Avenue and the train. Small but ok standard rooms.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank juliedB1906CX
O'Fallon, Missouri
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here multiple times while traveling to Chicago for business - nice location in the business district close to multiple restaurants, theaters, and businesses. This used to be a private home during the gilded age and retains much of its former splendor ... certainly I was happier wandering the hotel gawking at the architecture and decor than I was attending... More 

Helpful?
Thank oybolshoi
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 2 days ago NEW

Check-in and Bell desk- Excellent. Cordial, swift and accommodating. Room- Cozy, but functionally old. I nearly locked myself in the bathroom and nightstand lamps have built-in electrical sockets that accommodate older plugs. And there are no hard pillows. Excellent toiletries and complimentary wi-fi access worked well. Audio visual and catering- Misleading, general union mentality (where no one makes a concerted... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ron R
Providence, Rhode Island
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Palmer House is a beautiful old hotel with up to date amenities and excellent service, in a very convenient location. It's surrounded with great stores, wonderful places to eat, and it's very close to the subway line. So comfortable and classy!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Deb I
Knoxville, Tennessee
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a week during a business conference (also at the Palmer House). When you arrive, you'll be greeted by the magnificent fresco ceiling artwork and timeless style that defines the Palmer House as a Chicago icon. The staff was friendly, the room was clean and sufficient. The conference room was also adequate for our needs and felt like... More 

Helpful?
Thank Copperdave
Malmo, Sweden
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Stayed this week a couple of nights. The location is perfect and the lobby is grand. That's pretty much it. Many details in the decor reminds me back to grand old times, but the hotel shows so much age that it really needs to be renovated. The lobby despite its grandour - is very crowded and so is frontdesk. I... More 

Helpful?
Thank Carsten2703
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $151 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#25 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#55 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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