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The Palmer House Hilton

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#92 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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7,788 Reviews from our TripAdvisor Community

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Showing 7,380: English reviews
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW via mobile

This is one of my favorite hotels in the country. Steeped in history and glamour, it is truly magnificent. I've stayed there 4 times in the past year and a half. I must tell you though that each visit seems a little less 'on it' in the customer service department. Most of the reps, especially the lady at the silver... More 

Helpful?
Thank 785sherriw
Dublin, Ireland
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed today NEW

I was staying in Palmer House for 9 days for work. It looks magnificent inside, so no surprises regarding the amount of weddings I've seen during my stay. Staff is very polite and helpful. My room was on 16th floor. It was rather small, I actually expected it to be a little bigger, but it had almost all essentials in... More 

Helpful?
Thank Kliony
Philadelphia, Pennsylvania
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Myself and many of my Eagle friends stayed at the Palmer as we were in Chicago for a Eagles vs the Bears football game. This hotel is loaded with history and elegance. Everyone enjoyed their time there, Thank You Palmer Staff

Helpful?
Thank Joe C
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful interior. Employee's were very helpful and friendly. I stayed for a business meeting that we had onsite. The staff was very attentive to our meeting needs. My room was small but it was very nice and updated. Bed was very comfy.

Helpful?
Thank V2806YTcheryll
los angeles
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

The room was fine. The location was fine. The lobby is gorgeous. We tried to have a drink at the lobby bar but were disappointed that it closed earlier than we anticipated. Most importantly - we were in town for a friend's wedding. At the end of the night, the bride and groom were told that the hotel did not... More 

Helpful?
Thank girlygirlz
1 review
5 of 5 stars Reviewed yesterday NEW

Charming hotel in a great location, our room over looked the lake. Lovely details, roomy, also very quiet which is such a plus. We enjoyed the live music. Staff very helpful and friendly, would go back again

Helpful?
Thank MARY Z
Cleveland, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

We stay at the Palmer house every year when we come for festivals l, it has a wonderful Location, great staff, beautiful rooms and is part of our Chicago experience. We highly recommend this hotel! The steam room is an added bonus!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mollyh180
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

extensively renovated but maintains historical tradition and appearance, great location, stayed on the executive floor, full breakfast in the lounge and hors douevres that would substitute for dinner for many people, internet access in room free for Hilton Honours members, staff extremely eager to please

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank IanandEd
illinois
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It is full of history and neat architecture. The room was as small as a closet though. The bathroom is so small. Just beware if these things bother you. The cleaning staff did not clean my room until 230 so I was hanging out in the lobby for a long time. It is convenient to some Chicago places like the... More 

Helpful?
Thank winkywacky
London, United Kingdom
Level Contributor
147 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Quite difficult to rate...... When you arrive you are confronted with an amazing and impressive lobby...really it is. Superb and shows somehow what this building was in the golden-times of Chicago. In my case I got a free upgrade to a room in the Executive Floor, (23rd Floor), and you have a specific elevator which takes you to the floor....not... More 

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1 Thank Alvaro E
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $137 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#25 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#57 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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