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The Palmer House Hilton

Priceline$534*
View Deal
#99 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$603*
$534*
Great Deal
$554*
$554*
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The Palmer House Hilton
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8,598 Reviews from our TripAdvisor Community

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Showing 8,146: English reviews
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Cranbrook, United Kingdom
Reviewed today NEW

The hotel seems very busy, we checked in early afternoon but it took 2 phone calls and over 30 minutes for our luggage to arrive in the room. We were off a long haul flight from Europe and really wanted to shower. The room was large with adequate storage, but in dire need of refurbishment, rather tatty and with noisy...

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Helpful?
Thank Andrew H
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

The Palmer House is one of my favorite hotels in the downtown Chicago area. I'm always pleased when this is where I get to stay. It is located right in the South loop area, and just a short walk from union station. I take the train into Chicago more often than fly, but its also easily AND QUICKLY accessible for...

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Helpful?
3Thank Joseph M
About Hotel's Favorite Review
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Hello Joseph M, Thank you for sharing your wonderful detailed review. We are so happy that you enjoyed you experience and we want to thank you for your continued patronage. Please visit again.

Pittsburgh, Pennsylvania
Reviewed yesterday NEWvia mobile

We stayed in a Business class room, large oversized room with large closet and dressing room area. Bathrooms are a touch on the small side and it was difficult for my wife to get ready in the morning. Room and linens were clean and comfortable. Check in was easy, very friendly service and staff. No F&B experiences so I can't...

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Helpful?
Thank Steve L
Saint Louis, Missouri
Reviewed yesterday NEW

Having enjoyed my sons wedding in WI, my GF and I opted to head to the windy city for a couple nights, and spend time in my favorite city at the Palmer. As a kid my father opted to take us from the west burbs via train, then grab the L and always stayed at the Palmer. Still to this...

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Helpful?
Thank jackrinehart
Rotterdam, The Netherlands
Reviewed yesterday NEW

The Palmer House Hotel truly is one of these hotels that really add something to your trip, making your hotel part of the whole experience instead of just a place to sleep. You can feel the history and grandeur as soon as you step in. The lobby is absolutely marvellous (even if you're not a guest you should step in...

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Helpful?
Thank americagirl22
Jackson, Wyoming
Reviewed 2 days ago NEW

We stayed here to go see Hamilton & it was great because it was right across the street. We also had drinks in the bar which was lovely. We were on the executive floor & the room was very large, but in deep need of renovation. Bathroom ugh. The club level was crowded & loud so we went out for...

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Helpful?
Thank freddiecat7
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Hello freddiecat7, Thank you for sharing your review and letting us know that you enjoyed your experience. We do want to apologize for your stay not being perfect in every way. We never want to miss an opportunity to impress a valued guest. We hope that you will visit again in the near future.

Saint Paul, Minnesota
Reviewed 2 days ago NEW

Knowing this is a historic hotel, you have to take into consideration what "historic" truly means. I knew the rooms would be small, so I upgraded to the business executive rooms and I knew they would be noisy. Alas, there isn't much you can do to avoid that. Our room (19-164) was RIGHT next to the maid's closet - so...

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Helpful?
Thank sybilsinmaui
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Hello sybilsinmaui, We are so happy to know that you enjoyed your visit with us. We do want to apologize for the noise from our hardworking employees. A stay at the Palmer House should always bring our valued guests sufficient rest and relaxation. We cant wait to have you back again to deliver on the full anticipated experience.

Minneapolis, Minnesota
Reviewed 2 days ago NEW

My husband and I traveled to Chicago this past weekend to see Hamilton and decided to stay at the Palmer House for something special as this was our first trip as husband and wife. We had heard wonderful things about this hotel. It did not disappoint. We took in the charm of this place and the friendly and helpful staff...

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Helpful?
Thank RKRodgers
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Well hello RKRodgers, It is such an honor to know about your plans to start your marriage tradition here at the Palmer House. We cant wait to welcome you back year after year. On your next visit please let us know that you are here for your anniversary. Members of our management team would love to welcome you personally each...

Midland, United States
Reviewed 2 days ago NEW

It is a beautiful Hotel. The room is an updated old room, and the bathroom was small (understatement) but I've worked at vintage hotels before so I wasn't put off at all by these things. I was spoken to by anyone in the entire three days I stayed there. For a service oriented hotel, this should be a red flag.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Francis S
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Hello Francis S, We are so happy to know that you enjoyed your visit with us. We do want to apologize that our cheerful staff did not interact with you your entire visit. That is truly rare and we hope that we will have the opportunity to make it up to you. Thank you for sharing.

Madison, Wisconsin
Reviewed 2 days ago NEW

What a treat to stay at this iconic Chicago hotel just a few blocks from the lakefront parks! We love the building's history and style. The staff were all excellent, especially the friendly, knowledgeable, professional wait staff and bartender in the Lockwood Restaurant and Bar, and the helpful bell desk staff. Our standard guest room and view were very nice,...

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Helpful?
Thank Tom N
Jeffrey B, Manager at The Palmer House Hilton, responded to this review

Hello Tom N Thank you for providing such a detailed review and we are so happy that you enjoyed our staff, location, and historic style. Your well written review highlighted so many aspects of your enjoyable experience while pointing out a few areas where we could have exceeded your expectations. We thank you for your review and we will continue...

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06/04/2017 06/05/2017
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $169 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Hotels.com, Travelocity, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your The Palmer House Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#26 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#61 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from The Palmer House Hilton staff and other travelers.
106 questions
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Questions? Get answers from The Palmer House Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“hmmm stay away from elevators”
freddiecat7, 2 days ago | Read review
“Best views from the higher floors”
824kritikas, 5 days ago | Read review
“I choose rooms away from elevators at least seven floors from street level”
467ap, 1 week ago | Read review
“If quiet is a priority, ask for rooms looking at internal courtyards.”
Gastromed, 1 week ago | Read review
“The fourteenth floor was nice and quiet.”
tomwZ4050AZ, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$534* /night
View Deal
Hilton.com$554
TripAdvisor$554
Cancelon$603
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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