We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium.
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Good to know
Visit hotel website
Special Offer:Double Points, Every Stay
100Great for walkers
Grade: 100 out of 100
240Restaurantswithin 0.25 miles
53Attractionswithin 0.25 miles
17 East Monroe Street Box 75845, Chicago, IL 60603-5608
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
All reviews executive level empire room lockwood restaurant beautiful lobby beautiful hotel art institute the loop classic hotel street level millennium park a hilton honors member lobby bar rooms are small an older hotel downtown chicago two double beds concierge desk
I’m done staying at this hotel. It’s a beautiful property. The rooms are clean everything is nice and t’s close to my client. But I can’t handle the fact that there’s no coffee maker in my room. And the worst part is today the front...More
This is my favorite hotel in Chicago; it is an easy walk to many theatrical venues and museums. It also is beautiful and well run. I stay on the concierge level which is very convenient for the lounge area, the included breakfast and evening snacks....More
2 Thank Flamingotropicale
Response from AlhajiA8, Manager at Palmer House A Hilton HotelResponded October 2, 2018
Thank you for taking the time to review your stay at the Palmer House! I want to begin by offering my sincerest apologies to you for the issues you experienced during your time at our property. Our team is aware that during your...More
Definitely one of the most memorable hotels in all my travels...from the most beautiful lobbies I have seen to the quality bed that provided complete restful sleep I cannot recommend enough just how enjoyable my experience was with this wonderful hotel.
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
This hotel is a vacation all in itself. Full of history character and culture. In a great central location. I had the breakfast on one occasion and buffet style was varied and plentiful with attentive and chatty waiting staff. Generally the hotel was very busy...More
Decided to stay at the Palmer house not realizing the size and stature of this hotel. I was a bit displeased with the small size of the room, but we were not there to stay inside. Our room was right off the hall from the...More
Response from AlhajiA8, Manager at Palmer House A Hilton HotelResponded 3 days ago
Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive the typical Palmer House experience during your visit. We specialize in outstanding customer service and we are saddened to hear that...More
Response from JimLoomis3 | Reviewed this property |
I've probably stayed at the Palmer House two dozen times over the years and I can't ever remember finding myself in a room with a great view. The hotel is surrounded by other high-rise buildings, so my guess is there really... More
I've probably stayed at the Palmer House two dozen times over the years and I can't ever remember finding myself in a room with a great view. The hotel is surrounded by other high-rise buildings, so my guess is there really isn't a "great view" in the classic sense. That said, when booking, I would speak directly with one of the reservations staff right there at the hotel, tell him or her you want a room with the best view the Palmer House has to offer, and see where they put you.
This is a pretty safe area (speaking for solo female travelers too). Visiting Chicago multiple times a year you can save a ton of money using spothero. In fact, I never pay for onsite parking anymore. However, if you're... More
This is a pretty safe area (speaking for solo female travelers too). Visiting Chicago multiple times a year you can save a ton of money using spothero. In fact, I never pay for onsite parking anymore. However, if you're needing to do in/out or using your car at odd, late hours, then maybe valet. But if you want to save a bundle, spothero is the way to go. Sometime they even use the same garage as the hotel. I have never had a problem in the last two years.