Omni Chicago Hotel
676 N Michigan Ave, Chicago, IL 60611
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Avg. $182 /night, 1/26 - 1/27
$207
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$161
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About
#69 of 214 hotels in Chicago
Location
4.9
Rooms
4.4
Value
4.3
Cleanliness
4.6
Service
4.6
Sleep Quality
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located on Chicago's famed Michigan Ave and nestled amid Magnificent Mile shops and restaurants, Omni Chicago Hotel puts you in the heart of The Windy City. Downtown Chicago landmarks like the 360 Chicago observation deck and Millennium Park, home of Cloud Gate, otherwise known as the Chicago bean, are walking distance from the hotel. Whether you're here for work or play, the comforts of our city-inspired elegant accommodations provide the ultimate downtown Chicago retreat. Hotel Details: As Michigan Avenue's only all-suite hotel, Omni Chicago Hotel offers relaxing hotel suites, amenities and exceptional service to every guest. The hotel is a lavish sanctuary with farm-to-table dining at 676 Restaurant. Discover two comfortable sundecks and a rooftop garden of fruits, vegetables, and herbs. Relax in a sophisticated suite with separate living room, wet bar, and sweeping skyline view of Chicago, IL.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Fitness / spa locker rooms
Restaurant
Breakfast available
Kids' meals
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Lake View
Languages Spoken
English, Spanish
Location
676 N Michigan Ave, Chicago, IL 60611
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
10 mi•
See all flights
O'Hare Intl Airport
15.7 mi•
See all flights
Chicago
5 min•Chicago L
Rental Cars
270 Restaurants
within 0.3 miles
Reviews
4.5
4,429 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Omni Chicago Hotel charms guests with its inviting atmosphere and personal touches. Cleanliness is a strong suit, with many guests commending the well-maintained rooms and housekeeping. The staff is generally seen as friendly and efficient, although some visitors have encountered service hiccups.
While the spacious rooms offer great views, there are mentions of them being slightly outdated and in need of better soundproofing. Despite its prime location near key attractions, some travelers question the hotel's value, pointing to unexpected charges and dated amenities.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
The good: The location of the hotel is perfect. The hotel is modern and looks to have been updated fairly recently. The rooms are also large. We stayed in a one-bedroom (two beds) suite which is very difficult to find in Chicago.
The bad: The room, and particularly the bathroom, was not very clean. The shower had lots of mold/mildew. This is understandable since the bathrooms don't have fans so it requires attention to cleaning the shower tiles. The cleanliness of the room did not match the overall quality of the hotel. Also, the valet parking at $80 per night was ridiculous.
The bad: The room, and particularly the bathroom, was not very clean. The shower had lots of mold/mildew. This is understandable since the bathrooms don't have fans so it requires attention to cleaning the shower tiles. The cleanliness of the room did not match the overall quality of the hotel. Also, the valet parking at $80 per night was ridiculous.
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Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favorite
Great spot with very comfortable and attractive one-bedroom suites, well furnished, with all the right amenities: well stocked Keurig coffee/decaf/tea set-up, fridge for restaurant leftovers and snacks, plenty of bottled water. Really loved having a tub as well as a shower. A good gym facility, spotless, with modern equipment in excellent condition. Ideally located one block off Michigan Ave, walkable to countless restaurants, shops, and cultural sights. Bell-staff and front-desk staff were consistently friendly, helpful, and efficient. This will be my permanent choice for annual friend/family visits to Chicago.
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Date of stay: June 2023Trip type: Traveled with friends
Room Tip: No need for a car. East yo get cabs & ride-shares.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Aug 30, 2023
Thank you for your Feedback! We agree with you! We appreciate having you and we hope to have you back next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Long time visitor to Chicago over the years and first time staying at this property. I chose it for location and price, and the Omni brand. Overall it was a great stay, we upgraded to a corner suite. The staff and check in was pleasant and quickly checked us in. If your stay involves tours, shopping and sight seeing this is a perfect location in the middle of the Magnificent Mile.
Shout out to the bell hop staff who were exceptionally friendly with daily greetings and helpful with luggage, directions, hailing taxis, etc.
Bars, restaurants and shopping are all within easy walking distance as well as public transportation (CTA red line) and the lakefront.
The hotel rooms are dated and need a refresh which is reflected in the rates they charge so take that into consideration. The rooms are clean and have the necessary amenities but are in need of updating. I would stay here again - there are nicer hotels but with an added price premium.
Shout out to the bell hop staff who were exceptionally friendly with daily greetings and helpful with luggage, directions, hailing taxis, etc.
Bars, restaurants and shopping are all within easy walking distance as well as public transportation (CTA red line) and the lakefront.
The hotel rooms are dated and need a refresh which is reflected in the rates they charge so take that into consideration. The rooms are clean and have the necessary amenities but are in need of updating. I would stay here again - there are nicer hotels but with an added price premium.
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel has a great location for walking to restaurants, shopping, and allows for 2 mile or less walking to the Chicago River boat tours, Art Institute of Chicago, Sears/Willis Tower, Millennium Park, Field Museum, Shedd Aquarium, and Lake Michigan shoreline. We were greeted outside upon arrival by Mark and he was always friendly and helpful throughout our 5 night stay. We had a 17th floor corner suite above Michigan Ave and Huron St. Our visit was for a birthday celebration and the Omni provided a terrific chocolate desert platter and a bottle of wine in the room when we arrived.The suite was divided nicely and provided a sitting area with couch and desk and a 2nd TV. The bed and pillows were exceptionally comfortable. The housekeeping was excellent. Daily maintenance, towels, and refill of amenities was top notch. The breakfast offerings on the 4th floor 676 Restaurant were delicious and plentiful. After a few days of not being able to finish our individual breakfasts, we decided to share. There was plenty of food to share the Eggs Benedict, Lemon Blueberry Pancakes, or the American breakfast. Service was excellent from Luis. A couple of words of advice, but not criticisms. First, the locked door to the next suite is metal, but appears to be hollow. So, you can easily hear the neighbors (and they can hear you). And second, given that this was a 17th floor room above Michigan Ave., the city noises are still quite loud, especially late into the evening. But, this is to be expected when staying at a hotel in the city.
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Date of stay: September 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a corner suite. We were given a regular room. We complained. After much whispering between the front desk staff, they then told us to wait while our corner suite was being cleaned. 4 hours later - 8:30pm at night - we were told it was still being cleaned. They had obviously given our corner suite to someone else. Rather than own up to that, they tried to put us in a regular room and hope we wouldn't notice. Really? How can someone not notice that the room isn't a corner suite? If we hadn't complained, they would have still charged us the corner suite rate. We ended up wasting a lot of time over the hassle, and we still didn't get the corner suite. In the end, they gave us the difference in rate between what we booked and what we received plus $30.
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Date of stay: December 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 3 nights at the end of June for a quick getaway. The location is excellent for walking to many destinations. If you like shopping, it’s right on Michigan Ave. If you like Starbucks, it’s next to the famous Roastery. There are many restaurants within walking distance. It’s also easy to walk to the boat tours, the Hancock building and so many other great sights. Every time we entered or exited the building, the friendly doorman had a funny comment for us.
In my reservation, I noted we were celebrating our anniversary. The receptionist wished us a Happy Anniversary when we checked in which I thought was very nice. The hotel had upgraded us to a Corner Suite and even surprised us with wine and chocolate dipped strawberries waiting in our room. The cleaning staff kept the room looking great. It was nice to be able to text the front desk with small requests we had (extra robe, a particular time to have the room cleaned, etc) and those requests were handled promptly.
The room was very large. I liked how the sleeping area could be closed off from the sitting area. We had to call the front desk for an explanation on how to work the motorized blinds behind the bed but they worked well and it was very dark when closed. Having windows on two sides of the room provided great views. The bathroom was spacious with a stone countertop and great lighting. The only thing that didn’t fit the upscale vibe was the shower/tub combo with a shower curtain. With the level of quality in the rest of the room, I would have expected a separate shower and tub or at least a more stylish combo.
Be aware there is a $25 Destination charge. $15 of that charge is a daily food-beverage credit which we used toward a bar snack one evening and breakfast one morning. Both the bar staff and the breakfast staff were so friendly. I wish I had noted their names. The breakfast was delicious with generous portions and endless cups of coffee.
We’ve stayed at a number of hotels in Chicago but this was our favorite. The friendly staff, the great location, the spacious room and the unexpected special touches will keep us coming back.
In my reservation, I noted we were celebrating our anniversary. The receptionist wished us a Happy Anniversary when we checked in which I thought was very nice. The hotel had upgraded us to a Corner Suite and even surprised us with wine and chocolate dipped strawberries waiting in our room. The cleaning staff kept the room looking great. It was nice to be able to text the front desk with small requests we had (extra robe, a particular time to have the room cleaned, etc) and those requests were handled promptly.
The room was very large. I liked how the sleeping area could be closed off from the sitting area. We had to call the front desk for an explanation on how to work the motorized blinds behind the bed but they worked well and it was very dark when closed. Having windows on two sides of the room provided great views. The bathroom was spacious with a stone countertop and great lighting. The only thing that didn’t fit the upscale vibe was the shower/tub combo with a shower curtain. With the level of quality in the rest of the room, I would have expected a separate shower and tub or at least a more stylish combo.
Be aware there is a $25 Destination charge. $15 of that charge is a daily food-beverage credit which we used toward a bar snack one evening and breakfast one morning. Both the bar staff and the breakfast staff were so friendly. I wish I had noted their names. The breakfast was delicious with generous portions and endless cups of coffee.
We’ve stayed at a number of hotels in Chicago but this was our favorite. The friendly staff, the great location, the spacious room and the unexpected special touches will keep us coming back.
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Date of stay: June 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a corner suite for 4 nights. The room had nice views but service is terrible. I had to wait an hour to get a duvet from housekeeping and still haven’t received it. An extremely rude man Rashid at the front desk was non chalant about it and said there is only one housekeeping person and he can’t help. The drawers in the room don’t work well and quality and I feel like asking for compensation for the mental trauma!
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Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disappointing Experience - Bait and Switch on Paid for Parade View
I had high hopes for The Omni Hotel, especially since we were promised a special view of the dazzling Parade of Lights Festival on the Magnificent Mile from our guest room. I specifically made a reservation for this very reason, paying extra for the "parade view" room. However, upon check-in, we were informed that the room would not, in fact, offer a view of the parade. This was a complete bait and switch, and it was especially frustrating after preparing for the trip and traveling downtown Chicago to the Magnificent Mile with three senior adults, one of whom is disabled.
We had initially canceled a reservation at the Gwen Hotel, and decided to pay double the cost, all for the promise of a magical view as described on the hotel website, only to be let down. The front desk staff simply said there was nothing they could do about it. As this was meant to be a birthday celebration for one guests, the entire weekend was a letdown and incredibly disappointing.
Given how this reservation was dishonored, we decided to cancel our future Christmas reservation at this hotel as well. Please be aware that booking here comes with serious risks, as they may not honor their promises. I strongly recommend booking at your own risk – this experience was not worth the disappointments.
I had high hopes for The Omni Hotel, especially since we were promised a special view of the dazzling Parade of Lights Festival on the Magnificent Mile from our guest room. I specifically made a reservation for this very reason, paying extra for the "parade view" room. However, upon check-in, we were informed that the room would not, in fact, offer a view of the parade. This was a complete bait and switch, and it was especially frustrating after preparing for the trip and traveling downtown Chicago to the Magnificent Mile with three senior adults, one of whom is disabled.
We had initially canceled a reservation at the Gwen Hotel, and decided to pay double the cost, all for the promise of a magical view as described on the hotel website, only to be let down. The front desk staff simply said there was nothing they could do about it. As this was meant to be a birthday celebration for one guests, the entire weekend was a letdown and incredibly disappointing.
Given how this reservation was dishonored, we decided to cancel our future Christmas reservation at this hotel as well. Please be aware that booking here comes with serious risks, as they may not honor their promises. I strongly recommend booking at your own risk – this experience was not worth the disappointments.
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Date of stay: November 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel ripped me off in 2 ways:
1. They took $300 on my credit card when I booked in, assuring me that this amount would not be charged to my credit card if I spent nothing in the hotel. I spent nothing in the hotel during my 3 night stay (the room was paid for by my business) and they assured me on check out that the amount had not be charged. This was a lie - the amount has been charged and yet again I lose out on exchange rate fees. 3 days later the amount has still not been reimbursed.
2. They tell you on check in that there is free water in your room. However, they then charge a $25 per day "transit fee" to deliver the water to your room! Therefore, the water is not free!
It's a shame they rip you off in these ways as the staff were all very nice and obviously trying to do a good job.
1. They took $300 on my credit card when I booked in, assuring me that this amount would not be charged to my credit card if I spent nothing in the hotel. I spent nothing in the hotel during my 3 night stay (the room was paid for by my business) and they assured me on check out that the amount had not be charged. This was a lie - the amount has been charged and yet again I lose out on exchange rate fees. 3 days later the amount has still not been reimbursed.
2. They tell you on check in that there is free water in your room. However, they then charge a $25 per day "transit fee" to deliver the water to your room! Therefore, the water is not free!
It's a shame they rip you off in these ways as the staff were all very nice and obviously trying to do a good job.
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Aug 30, 2023
We apologize for the issues experienced. If you reach out to the hotel directly we can help with your authorizations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a nice hotel with extremely spacious rooms, but as a whole not quite the experience I am used to with Omni. Reception is on the third floor, but when we arrived on a Saturday afternoon, another guest had to tell us this as there was absolutely no bell or valet staff at the street entrance. The suite was well equipped with coffee, a mini fridge, and comfortable bedding. However, even on the 21st floor, our windows overlooking Michigan Avenue let in a lot of noise along with the great view. There were loud sirens (due to location near the hospital) and louder gunning motors ( from apparent drag raising and cruising on Michigan Ave). The hotel should do something about sound insulation. Great and central location, we could walk everywhere we wanted to go including restaurants and attractions.
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Date of stay: August 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: IF you are sensitive to noise, ask for a room away from Michigan Ave. The bar has extremely...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would guess old enough to own a credit card 🙃
One room should be enough to accommodate you
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"No parking at the building . Get the correct parking garage or they won't validate . Bring a duster because houskeeping doesn't, ear plugs"Read full review
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PRICE RANGE
$219 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
347
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Omni Chicago Hotel
Which popular attractions are close to Omni Chicago Hotel?
Nearby attractions include The Magnificent Mile (0.04 miles), The Escape Game Chicago (0.1 miles), and Lookingglass Theatre Company (0.2 miles).
What are some of the property amenities at Omni Chicago Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni Chicago Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Chicago Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Chicago Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Chicago Hotel?
Conveniently located restaurants include Do-Rite Donuts & Chicken - Streeterville, The Capital Grille, and Joe's Seafood, Prime Steak & Stone Crab.
Are there opportunities to exercise at Omni Chicago Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Omni Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Chicago Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Chicago Hotel?
The staff speaks multiple languages, including English and Spanish.