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676 North Michigan Avenue, Chicago, IL 60611-2883
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 06/30/2020.Read more
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Certificate of Excellence

About

#61 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
281Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
Neighborhood
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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4,234Reviews55Q+A100Room tips
Traveler rating
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Popular mentions
Recently stayed here during the corona-virus pandemic- this hotel is located almost directly on the miracle mile. They hotel staff is very friendly and helpful. Valet parking is pricey here, $76.00 a night but I believe you can book packages to include it, which we didn't. While I like the location of this hotel and the staff, the rooms have seen better days- with all the hotels in Chicago, we most likely will not return. We did enjoy our stay, we just want to see what else Chicago has to offer in the future.
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+1
Hotel's Favorite
I have been to swanky 5 star hotels before where they say “customer service is our number one priority” but they do not hold a candle to the Omni Hotel - Chicago. KINDNESS IS IN THEIR DNA!!! This was my family and my first time with this chain but I will honestly pay extra just to stay here next time... it was THAT GOOD! The hotel staff are like I’ve never experienced before in my life. What makes them unique: 1. Reservationist on phone who was so patient when I took too long making up mind about room size, breakfast package, etc. She even took a note down that we’re celebrating our 9th wedding anniversary and we were greeted to our own bottle of champagne and personalized cake when we arrived! 2. Bellmen who helped our kids out of their Ubers joking with them every time. 3. Waiters who smiled from deep down and who taught my kids cool handshakes. 4. Nice room service lady who accidentally caught me frantically looking for ice to heal my sons bumped head. She not only walked me to get ice even with a tray full of food but also called for extra ice packs to be sent to our room immediately. 5. Concierge who actually helped us get our day plans underway and fastest route mapped with water taxis. 6. Front desk who printed out maps for us, didn’t rush us away, and who sent us a bag of goodies upon arrival including water, cookies and some milk. I wish I could scream out from a rooftop what I thought about you Omni Chicago and the amazing team of people who hosted us for Labor Day weekend but I hope that this review will be a small token of our appreciation. You are a gem and we are so grateful for your hospitality ❤️🤟🏽
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Response from BarryS2341, rooms director at Omni Chicago Hotel
Responded Sep 2, 2019
Wow! Thank you for your kind words - we love hearing that we got an A!!! We appreciate you very much and hope to see you back when your travels find you in Chicago - it is a pleasure to be your hosts! Many thanks, Jason Zgainer Rooms Director
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Fitness room not real well equipped..some equipment including Pelletron Nice room service staff..decent food. Nice suites. One bottle water for being high level select guest. Omnis are consistant in quality for sure.
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The staff and valet were extremely courteous. Clean room with great view. Housekeeping was quick and friendly. Great location. My daughter and I had a Sunday appointment we had to leave for at 1pm and we were able to get a late checkout without a problem. We arrived Saturday for shopping and sightseeing and the location was great!
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Review collected in partnership with Omni Hotels & Resorts
The service at this hotel is outstanding. Probably the fastest check-in process we have ever experienced. Room service staff were amazing as were everyone else we encountered. Obviously, great location as well. Now for everything else. The hotel is somewhat dated. Construction seems mediocre at best, as things were falling apart in the room and some of the components seemed very cheap. We had a corner suite and had two major problems with it. First, expect your room to be very LOUD if you are on Michigan Ave. The windows did nothing to temper the noise. Second, the "living room" area is too small if you are using the pull out bed. If you are on the side of the bed opposite the door, you will either have to climb over the bed or walk through the bedroom and then the bathroom to get to the other side of the pull out. This became very annoying very quickly. All in all, we had a great rate and the service was fantastic--call it four stars averaged out. That said, there are better options in the city.
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Previous
PRICE RANGE
$189 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
347
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Omni Chicago Hotel
Which popular attractions are close to Omni Chicago Hotel?
Nearby attractions include The Magnificent Mile (0.04 miles), The Escape Game Chicago (0.1 miles), and Adagio Teas (0.2 miles).
What are some of the property amenities at Omni Chicago Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Omni Chicago Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Omni Chicago Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Omni Chicago Hotel?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and The Capital Grille.
Are there opportunities to exercise at Omni Chicago Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Omni Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Chicago Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Omni Chicago Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.1 miles), and Macy's on State Street (0.7 miles).
Does Omni Chicago Hotel have any great views?
Yes, guests often enjoy the lake view available here.