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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Chicago Hotel
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#58 of 220 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
276Restaurantswithin 0.3 miles
72Attractionswithin 0.3 miles
Contact
676 North Michigan Avenue, Chicago, IL 60611-2883
Getting there
ChicagoChicago L5 min
GrandChicago L6 min
Rental CarsSee rental cars from $36/day
4238Reviews57Q+A100Room tips
Reviews
Traveler rating
- 2,605
- 1,093
- 350
- 106
- 84
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Popular mentions
The Omni Chicago is advertised as a luxury hotel…it is DEFINITELY NOT! The location is excellent and the staff we encountered were pleasant. That being said…the hotel is very dated, housekeeping had stopped working due to union negotiations (had to call each day for clean towels, toilet paper, etc.), was told to leave dirty towels and trash in the hallway and someone would pick them up later. The restaurant was closed but you could get pastries in the bar each morning…$20 for three pastries! They charge a “destination fee” of $22.31 (includes tax) each day. When we inquired about the destination fee we were told it was because they would bring you “free water and cookies” anytime you asked for them. We weren’t told this at check-in so we never requested those items…we bought our water! NONE of this is mentioned when booking. WE DID NOT use a third party site. We booked directly with Omni. We paid $1,270.00 for a king suite for three nights and this did NOT include the destination fee or valet parking. I would not recommend this hotel to anyone.…
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Hotel's Favorite
My mom and I stayed at the Omni during our mother/daughter getaway last weekend. I checked many of the reviews beforehand and was pleasantly surprised with the number of recent positive reviews. Mine is no different. We arrived about 1:00 and were immediately able to check in. We were given a king suite on the 24th floor (of 25) that had a great view of Lake Michigan from afar. Room was spacious and clean. The staff always greeted us, whether it was the front desk or valet staff. We were provided with a few great restaurant recommendations as well. Great location to be able to walk most anywhere, or to catch an Uber and be in most neighborhoods in a reasonable amount of time. Would stay here again.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: It might be helpful to ask what the bar/restaurant hours are on the 4th floor. Schedule was...
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1 Helpful vote
Helpful
Soo very disappointed in this hotel as a travel agent I was really let down. I cannot believe the horrible service from the beginning as we waited to check in and 3 individuals at counter and all three looking down but only one with guest never was acknowledged stood there fir quite a while. Room was adequate but bedding the most disgusting I’ve ever seen in a hotel , no mattress it was a pad, no fresh sgeets , pillows were flat as a pancake and king size pillows no standard to sleep with . House phone never worked had to call with personal phone and no one ever came to fix . Sorry to say probably would not book my clients here. Unhappy guest
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Clen nice people .wasn’t wat I expected tho had multiple issues tv remotes dead no micro also no creamer .. had asked for a view was no view was told there was free breakfast and it wasn’t also I had my door sign up for my privacy and they still went in my room and cleaned up !!
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Date of stay: August 2021Trip type: Traveled with friends
Helpful
1. Walls too thin. Heard everything from inside to outside. 2. Our room was very dusty and faucets not cleaned in a bit 3. The King suite room was very hot where the bed was and only cool in the outer area. 4. King bed was hard. Felt like the sleeper bed our daughter slept in 5. Overall room was entirely too small to have the outer area. Should have just been a king room with no outer room. As if they chopped up one one to try to make it a suite. Not a suite at all. 6. Why no microwave??? 7. $72 per night for parking is ridiculous 8. They say Wifi is free. They charge you initially, then you have to remember to tell them to remove the charge. Either it’s free or it’s not. Don’t stay here if you want a relaxing time. With all the noise m, when we were ready for bed, we hardly got any sleep.…
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Date of stay: August 2021Trip type: Traveled with family
Helpful
PRICE RANGE
$189 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
347
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Claim Your Listing Frequently Asked Questions about Omni Chicago Hotel
Which popular attractions are close to Omni Chicago Hotel?
Nearby attractions include The Magnificent Mile (0.04 miles), The Escape Game Chicago (0.1 miles), and EscapeHouse Chicago (0.1 miles).
What are some of the property amenities at Omni Chicago Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Omni Chicago Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Omni Chicago Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Omni Chicago Hotel?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and The Capital Grille.
Are there opportunities to exercise at Omni Chicago Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Omni Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Chicago Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Omni Chicago Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.1 miles), and Macy's on State Street (0.7 miles).
Does Omni Chicago Hotel have any great views?
Yes, guests often enjoy the lake view available here.