Great location on "Mag Mile", very convenient for people like us who were on their first visit. The staff was friendly and helpful when I broke my glasses. The room was good, hudge space for 2! The only down side was the fact that it was very dusty, especially in the bathroom.

Most welcoming staff from housekeeping, to front door, front desk, to guys i didn't know what they did. Room was excellent. Love the separate work/living room. Rates very reasonable, but beware of Wifi charges. Location ideal. A quick walk from the CTA station. Great lodging for work or play.

I stayed at the Omni Hotel off Michigan Avenue in Chicago, which is a great location. Close to lots of shops and food. The room was large, clean and quite. Staff was very helpful and friendly. For example, it was unexpectedly raining the first morning of my stay and the hotel staff on the main floor called me over to... More 

We have been to Chicago multiple times and have stayed at many different hotels downtown. This was definitely our favorite! We were in town for the Nebraska/Northwestern game and were greeted by a wonderful staff, comfortable room & a great hotel! The location is perfect! Will definitely be back!

Visited Sep. 21-25, 2016. As most of the other reviews mention, the Omni is very well-situated (close to shopping, attractions and transportation) and the rooms are fairly large. The hotel itself is a good value and the service at the bar/restaurant was exceptional. Based on the reviews here on TA, I had very high expectations; however, I feel that the... More 

my stay at this hotel was great. The location is excellent , you can walk to many great attractions. There are a lot of very good restaurants near by. The staff at the hotel was very friendly and were very helpful . The rooms are very nice, and well kept. I would stay at this hotel again. I enjoyed my... More 

We needed to call housekeeping after our second night as our room was not cleaned either day. Other than the room situation the hotel staff were friendly and easy to deal with. We chose not to eat in the hotel restaurants.

Excellent location; wonderful staff; food was great; first time in Chicago but definitely not the last!! Hotel is in a great location on Michigan Avenue. Staff is very friendly and very helpful. On our last day we had a very early flight- could not get a taxi large enough for the four of us and our luggage; Eric went above... More 

I stay here every two years when our trade show is in town and this is one of my favorite hotels. The door staff is the the best and I love the morning coffee delivery because they leave it at the door and you don't have to talk to anyone early in the morning.