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About
#59 of 220 hotels in Chicago
Location
4.9
Cleanliness
4.6
Service
4.6
Value
4.3
Located on Chicago's famed Michigan Ave and nestled amid Magnificent Mile shops and restaurants, Omni Chicago Hotel puts you in the heart of The Windy City. Downtown Chicago landmarks like the 360 Chicago observation deck and Millennium Park, home of Cloud Gate, otherwise known as the Chicago bean, are walking distance from the hotel. Whether you're here for work or play, the comforts of our city-inspired elegant accommodations provide the ultimate downtown Chicago retreat. Hotel Details: As Michigan Avenue's only all-suite hotel, Omni Chicago Hotel offers relaxing hotel suites, amenities and exceptional service to every guest. The hotel is a lavish sanctuary with farm-to-table dining at 676 Restaurant. Discover two comfortable sundecks and a rooftop garden of fruits, vegetables, and herbs. Relax in a sophisticated suite with separate living room, wet bar, and sweeping skyline view of Chicago, IL.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Fitness / spa locker rooms
Restaurant
Breakfast available
Kids' meals
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
239Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
Contact
676 N Michigan Ave, Chicago, IL 60611
Getting there
ChicagoChicago L5 min
GrandChicago L6 min
Rental CarsSee rental cars from $34/day
4262Reviews58Q+A100Room tips
Reviews
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Most Recent
Very nice front desk staff. Very nice bartenderbin restaurant. Limited menu in restaurant. Fitness room average...recumbant bike did not function properly. Quiet hotel with good views of city from higher floor rooms. Pillows rock hard
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 12, 2023
Thank you for your Feedback! We are pleased that you enjoyed your stay with us and that our Front Desk and Restaurant team exceeded your expectations. We will take a look at the Peleton that was faulty. We do hope that you give us another opportunity in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
My mom and I stayed at the Omni during our mother/daughter getaway last weekend. I checked many of the reviews beforehand and was pleasantly surprised with the number of recent positive reviews. Mine is no different. We arrived about 1:00 and were immediately able to check in. We were given a king suite on the 24th floor (of 25) that had a great view of Lake Michigan from afar. Room was spacious and clean. The staff always greeted us, whether it was the front desk or valet staff. We were provided with a few great restaurant recommendations as well. Great location to be able to walk most anywhere, or to catch an Uber and be in most neighborhoods in a reasonable amount of time. Would stay here again.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: It might be helpful to ask what the bar/restaurant hours are on the 4th floor. Schedule was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Sep 6, 2022
Thank you for your feedback! We are glad that you enjoyed your stay and our staff made it a memorable experience. We will be sure to share your feedback with our entire hotel! Hope to you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My hubby and I stayed at the Omni for a NYE getaway. The staff was amazing !!!!! I spoke to Diogo on the phone and he was so accommodating.and nice . Tyler was AWSOME!! great customer service all the way through, Martha was an absolute gem as well. The room was fantastic and so cozy. Overall ,a great place for couples who want a staycation. Great hotel, great staff and great vibes.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 5, 2023
Hi Tinydiva76! Happy New Years! We do have the best staff in the city! Tyler, Diogo, and Martha are superstars and we will be sure to share this review with them! See you next NYE!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for our anniversary as we have done many times before. The hotel has a great location just off of Michigan Avenue. The doormen are very friendly and provide great service. The rooms are large but a bit shabby and in need of modernization, especially electronically. The furniture is uncomfortable and there should be an end table on each side of the sofa. All in all, we we be back mainly due to the location and proximity to restaurants and shopping.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 5, 2023
HI NCSmokey, Thank you for you review on your recent day! We do pride ourselves on having the best doormen in the city. We will be sure to share your feedback with our entire team. See you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chose the Omni for a family weekend to Chicago for Christmas. It was a great location. Perfect for Magnificent Mile shopping, Giordano's and some other Chicago fun. The Bellmen at the hotel were an absolute joy. kind, helpful, personable.. they made the location special. The room was servicable for a family stay. The only disappointment was a little lack of follow through - our rate was part of a package that allowed for drink credit and a gift - we received neither. We checked in late in the evening - I am not sure if this is why our reservation seemed a bit scattered. Being Christmas, I received a text asking for our kids names for a message from Santa. I provided the informaiton and nothing ever came of it. I found that a little odd. Otherwise we were happy with our stay. We would most likely choose this hotel in the future.…
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 5, 2023
HI L2theC, Thank you for the kind review and we apologize for the issue with your room rate and the call from Santa. We are looking into this and will be sure to follow up. But we are pleased that our bellmen were able to go above and beyond. We hope to see you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a quick weekend getaway for our family of 4. We got a 7th floor king corner suite room that overlooked Michigan Avenue. The bell hop staff was great, always greeted us with a smile and a welcome. Front desk was also nice. The room was well appointed. A caution, if you are hoping for a quiet experience, this may not be the location/room type for you. With NMH across the street you will hear ambulances all night long coming and going. Not a dig at the hotel, but the windows do not barrier the sound whatsoever. Bed was comfortable, bathroom was nice, the pullout bed was a little bit uncomfortable for the kids but they surged fine. We’d come back for sure. Also a great location in the heart of the Mag Mile and close to a plethora of restaurants.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Use spot hero and find a cheaper parking option.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 5, 2023
Hi Amy M, Thank you for the great review! We are happy that you chose us for your Weekend getaway! We hope to see you again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda E wrote a review Dec 2022
I recently took a weekend trip to the Omni and had an amazing time. The manager, Kyle R. Was so helpful and assisted us any way he could. He made the stay relaxing and so worth it. I will be coming back!
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 5, 2023
HI amadaeM8217GS, Thank you for you amazing review! We also think Kyle is great and he made your stay memorable. We will be sure to share this with him and the entire hotel! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Experience665961 wrote a review Dec 2022
This place treated my sister and me like they were our big family! They spent half a day looking for my sister's luggage we checked in with the bell man; they finally found that our cab driver had taken us to the wrong hotel, one very nearby which looked the same! After retrieving it from the other hotel, no staff member ever complained to us about their time wasted while searching for it. The rooms are lovely too, but you don't often find staff as kind as that!
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Jan 5, 2023
Hi Experience665961, Thank you for taking the time to share your experience, and we are disappointed with issue with your luggage, was there any other issues for the low rating as it seems that you were pleased with our service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was in Chicago for the Chicago Marathon. Stayed at the Sheraton Grand on the River and Omni. No comparison. Loved everything about the Omni. Staff were so willing to help and professional. Rooms were spectacular. Quiet, scenic. Have stayed in hotels around the world and this one is right up there with the best. Absolutely loved this place!
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Oct 11, 2022
Hi dutchmanBangkok, Thank you for your great review of our hotel! We are pleased that you enjoyed your stay and hope you made a good time at the Marathon! We will be sure to share this review with our entire team! We hope to see you next year for the Marathon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for three nights in a corner suite. It worked out well for traveling with my husband and teen. Nice layout so that the bathroom could be accesses from both rooms. We were on the 17th floor. Unfortunately we could still here lots of sirens at night from hospital nearby. The room was clean and comfortable but the drawers were stuck and the hair dryer was old. Otherwise it was fine. The staff was pleasant and helpful but the front desk could have used another person. We were able to store our bags all day after checking out. We walked or took the el most places. The neighborhood was safe and nice.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Hou, Other at Omni Chicago Hotel
Responded Sep 6, 2022
Thank you for your response, we will be sure to share this review with our entire team, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$225 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
347
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Frequently Asked Questions about Omni Chicago Hotel
Which popular attractions are close to Omni Chicago Hotel?
Nearby attractions include The Magnificent Mile (0.04 miles), The Escape Game Chicago (0.1 miles), and EscapeHouse Chicago (0.1 miles).
What are some of the property amenities at Omni Chicago Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni Chicago Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Chicago Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Chicago Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Chicago Hotel?
Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Eddie V's Prime Seafood.
Are there opportunities to exercise at Omni Chicago Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Omni Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Chicago Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Chicago Hotel?
The staff speaks multiple languages, including English and Spanish.