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Kimpton Hotel Monaco Chicago

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Guests1 room, 2 adults, 0 children
Traveler (983)
Room & Suite (488)
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Certificate of Excellence

About

#30 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
In the center of downtown Chicago on the River, Kimpton Hotel Monaco Chicago combines a desirable Loop location with a fun design, warm hospitality, and Kimpton touches like complimentary nightly wine hour. From your Newly Renovated Guestroom or Suite, take in the city lights and river views from your window seat (tip: the perfect backdrop for photos), then head downstairs to our new Belgian bistro-inspired mussel & beer bar, Fisk & Co, featuring a mouthwatering menu of mussels, oysters, steak frites, and burgers.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Massage
Free internet
Wifi
Public wifi
Paid internet
Internet
Restaurant
Breakfast available
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Non-smoking rooms
Suites
Allergy-free room
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Boutique
Languages Spoken
English, French, Spanish
Hotel links
Visit hotel website
Special Offer:Book Early and Save
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
300Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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2,590Reviews
32Q+A
100Room tips
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Popular mentions
I had a very enjoyable five-night stay in this hotel. The staff, from the front desk to the doormen to the facilities workers were friendly and hospitable. The hotel itself is beautiful. I like that the rooms were configured differently than most hotels, and they feature huge TVs--60 inches I think. How awesome is that? The location is great. I walked to the RiverWalk, to the double-decker bus stop 1, to Millennium Park, to the Magnificent Mile, to the theater district. There are great places to eat nearby--there's even a Chick-Fil-A a close by. The hotel downstairs, Fisk & Co. is a pretty good seafood place (but i ordered a cheese burger). There's free coffee in the lobby every morning--even iced coffee. And at night there's free wine. One night there was free ceviche! And the hotel is quiet. Other than the occasianal emergency vehicle I wasn't bothered by noise. The room decor is cheerful and modern, with bright pops of color and adorned with interesting prints on the wall. The shower is equipped with a cool barnyard, wheeled sliding door with thick glass. I would subtract half a star due to the average mattress. I wish the mattress was amazing, but it wasn't. Overall, I loved the Kimpton Monaco. Book it if you're on the fence.
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Hotel's Favorite
My girlfriends and I come to Chicago every year and sometimes twice a year! We ALWAYS stay at the Monaco! The service is unparalleled! This is a boutique style hotel (more intimate than your larger hotels), the same staff is there every year and they remember us!! They have complimentary bikes you can ride to the river! The rooms have just been renovated and are awesome! They have delicious fruit Infused water in the lobby! Complimentary coffee and wine hour! Very clean, and just flat out perfect! Great convenient location overlooking the river! Super close to Starbucks and Millenium Park (the bean) and Wildberry Cafe (best breakfast in the city)! Ron, Thomas, and our bellman (see pic) went ABOVE and beyond to make our stay perfect!
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Response from AdamG5221, General Manager at Kimpton Hotel Monaco Chicago
Responded Feb 13, 2019
Dear 789madelinm, What a kind and gracious review! I cannot thank you enough for sharing with the Trip Advisor community, and for your continued loyalty to us on your annual trips here to Chicago! Thanks for all of your praise and your shout outs to our team. We greatly appreciate it and we look forward to seeing you again either later this year or next! Sincerely, Adam Gurgiolo GM - Kimpton Monaco Chicago
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When we travel, we always try to stay at a Kimpton Hotel. So, on our trip to Chicago, we booked the Hotel Monaco. On the positive side: - The room was beautifully decorated, clean, comfortable, etc. Perfect. No complaints. - The hotel is centrally located...easy to walk to many sights and restaurants. - The hotel staff was nice. We had two problems: - First, there is no concierge and the people at the desk were not very helpful in giving us restaurant or sightseeing suggestions/information. We asked several times for suggestions and finally gave up. - Second, throughout the 5 night stay, housekeeping did not leave enough towels, wash cloths, body lotion, etc. At one point, upon leaving in the morning, we left a message with the front desk that we needed body lotion. Upon our return that night, no body lotion. I went to the front desk and they gave me some. Though not a huge issue, it just wasn't up to Kimpton standards.
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Response from AdamG5221, General Manager at Kimpton Hotel Monaco Chicago
Responded 5 days ago
Dear JL50-SA Thank you for your review and your feedback. I am very sorry that these hiccups occurred during your visit, and I can certainly understand your frustration. Please know that these were uncommon issues with our services, and I do hope that you would give us another opportunity to show you our Kimpton spirit and love that you are used to with our hotels. I wish you safe travels and we hope to see you again. Adam Gurgiolo GM - Kimpton Monaco Chicago
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I generally like Kimpton hotels and for my stay this was no exception (except for the annoying texts from the front desk checking that I was ok--that's superfluous!). But I managed to rush out in the morning and leave a nice pair of pants and brand new shorts in the closet. I didn't discover this until that evening, when I was in New Jersey looking for the pants to wear the next day. I was in Chicago, near the hotel, all day. If they had called me to let me know that they found them, it would be have been a breeze for me to come by and get them. Instead I had to call twice to track them down. On the 2nd call they said that would send them to me and took down my home address. The next day I got an email from a 3rd party service (Lokated) offering to send them to me for $22 shipping (or more for expedited). I called again and was told that it's standard practice for hotels not to notify guests if they leave something. is that really true? Seems like less that ideal service. And they apparently never tracked down my new shorts at all. Ugh!
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Response from AdamG5221, General Manager at Kimpton Hotel Monaco Chicago
Responded 5 days ago
Dear Nadav M, I thank you for your review. Please accept my apologies for the inconveniences you experienced after leaving your pants behind behind in your room when checking out. We certainly never intend for any lost and found situation to be more stressful than it would have to be with any of our guests, and yours is no exception. Please understand that lost and found in hotels is quite common and while we certainly attempt to contact our guests when items are left behind, we do not always get to do so, given the volume. I certainly appreciate your situation, though, and again, I apologize. Thank you again for your feedback. Sincerely, Adam Gurgiolo GM - Kimpton Monaco Chicago
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I stayed 2 nights in this hotel in June and I totally recommend it. Here is a quick story about my stay and how things that start bad can end up being corrected and making a customer satisfied again. First time, I did not have a very good start when I arrived in the hotel (8am on a Sunday). I knew I was early for check in (I arrived from a 11 hour flight) but the issue was more on how the staff treated me on my early arrival. I did not liked it and made a complaint. The positive thing is that after i left, I received the customer feedback email and I made my fair customer complaint, and I was immediately responded by the Front Officer Mgr, Mr.Abdul, whom gave me huge support for my upcoming stay and of course, apologized for the situation I faced in my arrival. I just have to thank Mr.Abdul and the entire hotel staff that was super friendly when I stayed again in the hotel. I am a huge believer that mistakes happen every where and in every business and they can be fixed. Customer Reviews are important tool to address issues and have them resolved. The hotel is super clean, in a very good location in Chicago downtown. You have plenty of bars, restaurants and anything you might want in walking distance.
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Response from AdamG5221, General Manager at Kimpton Hotel Monaco Chicago
Responded 5 days ago
Dear agnursmith, I truly thank you for taking the time to write this review. Giving us an opportunity to redeem ourselves after your June experience meant a great deal to us, and I am happy to hear that Abdul was able to help make that negative experience, better, the second time around. I also want to thank you for your understanding that mistakes happen. This is quite appreciated, and we always thank our guests for such feedback on how we can improve when we do make mistakes. We look forward to welcoming you back again soon, and I wish you safe travels. Adam Gurgiolo GM - Kimpton Monaco Chicago
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PRICE RANGE
$136 - $507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel monaco chicago kimpton
FORMERLY KNOWN AS
Hotel Monaco Chicago - a Kimpton Hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
191
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