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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#48 of 185 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,879 Reviews from our TripAdvisor Community

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Showing 1,752: English reviews
Metamora
Reviewed yesterday NEW

Loved every minute of our stay from the room to the staff and location. It couldn't have been better! Everyone was friendly and helpful, the hotel was clean and our room was great. Will definitely stay here again!

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Helpful?
Thank Mary S
Sylvania, Ohio
Reviewed 2 days ago NEW

Knowing how challenging parking can be in Chicago, we opted for valet service. The head valet did a great job in welcoming us and getting us directions to visit the different site and restaurants in the area. The rooms were clean and tidy. The housekeeping staff was also very accommodating with our request. This hotel is within walking distance of...

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Helpful?
Thank Todd K
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for sharing with us how much you enjoyed your stay! It's always wonderful to hear such positive feedback, and it's truly our pleasure to provide our guests with impeccable service, comfortable accommodations, and great amenities. We hope to welcome you back very soon! Sincerely,

Normal, Illinois
Reviewed 3 days ago NEW

Hotel has a good location, close to theaters, shopping, bars, restaurants, and the Art museum. Room was comfortable, clean, and quiet. It is not a bad walk to North Michigan Avenue and adjoining streets.

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Helpful?
Thank michaelhH9088GW
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for sharing your review. It sounds like our property provided the comfort and convenience you were searching for, and we're happy to hear that you got to enjoy all of the exciting attractions right down the street! We hope to see you again soon for another fun adventure! Best,

Oklahoma City, Oklahoma
Reviewed 3 days ago NEW

We've returned to this hotel several times!The central location, no waiting at the elevator especially in a downtown Chicago hotel, very friendly and excellent service (especially Samantha at the front desk), tasty food, spa, and clean and comfortable rooms have us coming back! Thanks for the home base for a really fun and enjoyable vacation!

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Helpful?
Thank jkkcs
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you so much for such a wonderful review! We're glad to see that so many aspects of our property continue to bring you back! We appreciate your loyalty as a highly-valued guest, and will be sure to pass along your kind words to Samantha! Best,

Reviewed 5 days ago NEWvia mobile

Stayed here for a weekend to celebrate my nephew's 10th birthday. It is close to Michigan Avenue. Subway/L is just out the door- made getting around very easy. Everything was clean. The staff was polite and helpful. The room had a microwave and a mini fridge. I would stay here again.

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Helpful?
Thank Jennifer M
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you - your review is much appreciated! We're glad to hear of the many ways that we made your visit to Chicago one to remember. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations, and great amenities. We hope to see you soon! Best,

Tampa, United States
Reviewed 5 days ago NEW

Upon arrivaI, was greeted by Reggie in the lobby. If you were in a bad mood due to travel, I won't last long. His smile and attitude are contagious! From there I went to check in and was greeted by Alma. Again, a warm smile and excellent customer service! I had a small issue which she was quick to manipulate...

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Helpful?
Thank andreahV935IW
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for the review! We couldn't be happier to receive such great feedback - especially when it comes to our customer service. Both Reggie and Alma will be pleased to hear of the positive impact they made on a seasoned traveler such as yourself. It is always our goal to make each guest feel at-home and appreciated. We're...

Louisville, Kentucky
Reviewed 6 days ago NEW

Had a destination Thanksgiving in Chicago with family traveling from all over. The hotel was clean and the staff members were great. We also thought the location was great as there were many restaurants in the area as well as close proximity to shopping.

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Helpful?
Thank bart d
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, We're so glad to hear you loved everything about your stay. Holiday travel can be hectic, so we're happy to hear that you and your family had a pleasant time and appreciated the comfort and convenience of our property. We hope to welcome you back again for many more occasions in the future! Best,

Saint Louis, Missouri
Reviewed 1 week ago via mobile

Perfect location! 1 minute walk to Eataly and Nordstrom. Comfort and quality you expect from a Hilton. Reggie, the bellman, was incredibly helpful and personable! He made us feel like we had a home away from home. We will be back!

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Helpful?
Thank pizzafolk
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for your review! I'm so happy to hear that you loved Reggie as much as we do - I'll be sure to pass along your kind words. Looking forward to seeing you soon! Best,

Reviewed 1 week ago

The hotel was nice. Reggie at the front desk really made the trip enjoyable. He was very helpful in suggesting local restaurants and entertainment. He was very personable and we appreciated the recommendations

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Helpful?
Thank shannon w
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for your pleasant review! Reggie is a treasured member of our staff, and we're so pleased to hear that he made a positive impact on your stay. We will be sure to pass along your kind words to him - he will be more than happy to hear it! We hope to welcome you back during your...

Germantown
Reviewed 1 week ago via mobile

Standard fare for a HGI with an attached "Weber" restaurant for their food. Gym on the 12th floor and a good front entrance convention for being picked up and staying out of cold/wet weather Rooms were find but the A/C units were old style and noisy for both heat and cooling

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Helpful?
Thank DrNic1
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you so much for sharing your feedback with us. I'm glad to hear that we met your expectations for the Hilton Garden Inn brand standards. We appreciate your feedback regarding noise from the AC unit as well - we're sorry to hear that it wasn't ideal. We are always working on updating our property to ensure the comfort...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Location: United States > Illinois > Chicago
Price Range: $98 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Cancelon, Priceline, Travelocity and Odigeo so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#4 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travelers.
19 questions
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Brandon, Florida
over a year ago
Hutchinson MN
5 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Illinois
3 months ago

See all questions (19)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get their points card and you can select your room online and checkin prior to arriving, just walk up to the counter get your key and go!”
 of 5 bubbles Hugh792, 4 weeks ago | Read review
“Rooms away from Grand or State street are less noisy. Stay at least 6th floor or higher since there is a restaurant on the first floor”
 of 5 bubbles Cali-Native2015, 4 weeks ago | Read review
“ask for the city view”
 of 5 bubbles 678mlmlml, Nov 1, 2016 | Read review
“The higher the room, the better the view”
 of 5 bubbles wilkinsk2013, Nov 1, 2016 | Read review
“Nearby Firehouse and busy city streets... but that's Chicago, just off the loop near great shopping and eating venues”
 of 5 bubbles tomkipfer, Oct 25, 2016 | Read review
5 of 5
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