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Hampton Inn & Suites Chicago - Downtown

2,641 reviews
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Traveler (320)
Room & Suite (357)
Dining (73)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“fire station”(453 reviews)
“fire department”(80 reviews)
“great location”(368 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3.0 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,641)Write a Review
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1,011 - 1,015 of 2,467 reviews
Reviewed April 27, 2015

The front desk team members were exceptional in providing quality service. Their personalities never changed even after I was in one room and requested to be moved to a suite. One of the team members even came to the room and helped me move my...More

Review collected in partnership with Hampton
Thank Victoria Y
Response from BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - DowntownResponded April 30, 2015

Victoria Y Thank you very much for leaving us such a great review. We always do our best to make sure that each and every one of our guests are accommodated well, and get the best service they deserve, so we appreciate your kind words....More

Reviewed April 27, 2015

My grown daughters just finished a 3 night "girl's weekend) at this Hampton Inn in downtown Chicago. We were all arriving at different times from cities all over the U.S. This wonderful hotel let us check in early as we each began to arrive. There...More

Thank ntune
Response from Jim C, Guest Services Ambassador at Hampton Inn & Suites Chicago - DowntownResponded April 28, 2015

ntune Thank you for taking the time to review our hotel. We are delighted to know that our great service played a good part in your experience.We are happy to know that you ladies had a such wonderful experience while you were here with us...More

Reviewed April 25, 2015

We have stayed here a couple times visiting Chicago. The elevators are much faster now than they used to be. The rooms are not soundproof to the hallways and depending who is sharing your floor can be a little noisy. Street noise is always there....More

Thank Russ T
Response from Jim C, Guest Services Ambassador at Hampton Inn & Suites Chicago - DowntownResponded April 28, 2015

Russ T . Thank you for taking the time to review our hotel. We are happy to know that you returned to our hotel. That lets us know that we are providing exceptional and memorable service. We are in a high traffic and noisy area,...More

Reviewed April 24, 2015

This hotel is situated directly opposite the fire department and as such you should be prepared for on-going sounds of sirens and high pitched sounds emanating from across hotel. Complimentary breakfast was acceptable. It would be great to cater for non-beef/pork eaters by giving some...More

Review collected in partnership with Hampton
Thank Thiru V
Response from Jim C, Guest Services Ambassador at Hampton Inn & Suites Chicago - DowntownResponded April 25, 2015

Thiru V Thank you for taking the time to review our hotel. We apologize for the inconvenience of the noise during your stay with us. We do offer other options that can better accommodate due to the unpreventable noise of the sirens, so if you...More

Reviewed April 22, 2015

Went to series of conferences in Chicago, stayed at Hampton in same room for 10 days. Staff brought up a fridge for me to use in my room. Very friendly and helpful! Nice location close to cheap and up-scale restaurants.More

Review collected in partnership with Hampton
Thank Samuel S
Response from Jim C, Guest Services Ambassador at Hampton Inn & Suites Chicago - DowntownResponded April 24, 2015

Samuel S, Thank you for taking the time to review our hotel. We are happy to know that our service and great accommodations were able to play a part in your wonderful experience in Chicago. We appreciate you great feedback, and we hope to host...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$94 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#18 Best Value Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$94 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#18 Best Value Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveler (320)
Room & Suite (357)
Dining (73)
Pool & Beach (24)
Amenities (47)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
HRJ_br
January 23, 2018|
AnswerShow all 4 answers
Response from jan_narasimhan | Reviewed this property |
No they don’t charge usually. But then it also depends on how many such boxes you get delivered over the course of few days that you stay there. Reasonable amounts should not cause any concern to them.
1
Vote
Kiwilover5000
January 5, 2018|
AnswerShow all 5 answers
Response from ImTravlinLight | Property representative |
Milk, juice, cereal, muffins, bagels, whole fruit, sliced fruit, oatmeal with toppings, waffles with toppings, & a rotated hot item like eggs or bagel toppers.
0
Votes
Charles S
October 7, 2017|
Answer
Response from MDWiese | Reviewed this property |
Google said its 38.4 miles (about 56 minutes)
0
Votes
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12345615
Room Tips
"Comfortable rooms, EXCELLENT Customer Service"
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"We had a two-room suite (upgraded for our birthday). It was perfect with a kitchen!"
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"Away from the street"
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"Our room was very spacious and offered a nice view of the city"
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