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Hampton Inn & Suites Chicago - Downtown

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33 West Illinois St At the corner of Illinois & Dearborn, just west of State Street, Chicago, IL 60654-4957
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (377)
Room & Suite (313)
Dining (81)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Chicago - Downtown
Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 210 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Experience the trendy River North neighborhood of downtown Chicago. You're in the ideal location to Chicago's nightlife & dining venues. With easy access to Navy Pier, Museum of Contemporary Art, Chicago Riverwalk, & the Magnificent Mile. Enjoy our year-round indoor swimming pool, & great amenities such as free Wifi, free hot breakfast, & on-site fitness center. If you need more room than our standard rooms, our upgraded suites offer more space including a sofa bed & kitchenettes with mini-refrigerators & microwaves. For the most premium experience, upgrade to our Corner Suite for a full kitchen & dining area.
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Room & Suite (313)313
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Indoor pool
Heated pool
Breakfast buffet
Meeting rooms
Fax / photocopying
Concierge
Convenience store
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Interconnected rooms available
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, German, Portuguese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
328Restaurantswithin 0.3 miles
79Attractionswithin 0.3 miles
3,129Reviews55Q+A100Room tips
Traveler rating
  • 1,817
  • 949
  • 242
  • 72
  • 49
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Popular mentions
Casey S wrote a review Oct 16
Sandusky, Ohio33 contributions14 helpful votes
+1
I spent the weekend here in September and I was beyond impressed. I was recognized and thanked for being a Diamond member upon check-in. They were able to get me in early as my train arrived in Chicago in the morning. They had wonderful communication prior to my stay via the Hilton Honors app in addition to a welcome text the morning of check-in. The front desk staff were amazing — every single one of them! They spoke or waved every time we were coming and going and offered restaurant suggestions and area attractions without hesitation. I had a suite and it had been recently remodeled and looked even better than the website photos! The room was absolutely spotless — not a dust bunny in sight! They also had a pool (I don’t swim, but it looked nice) and an outdoor lit terrace on the second floor which we enjoyed both nights. It was quiet and peaceful and we didn’t even feel like we were in a city. This is by far the nicest Hampton Inn I’ve stayed in and I’ve already recommended this property to friends looking for Chicago travel. Thank you for a wonderful, clean stay! EXTREMELY IMPRESSED with my entire stay!
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Ross Guthrie, General Manager at Hampton Inn & Suites Chicago - Downtown
Responded 2 days ago
CaseyS209, Thanks for sharing your 5 out of 5 experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. So glad that you enjoyed the remodeled hotel as well as the friendly staff. Ross Guthrie General Manager
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Roseietimesahead wrote a review Apr 2020
Michigan655 contributions146 helpful votes
Hotel's Favorite
This hotel was great. It was close to everything that we wanted to do. Walking was easy with the safe streets and walkways straight. The rooms are great. The breakfast was nice. Everything was clean and neat with a little kitchen area. The bed was comfortable.
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Date of stay: May 2019
Location
Service
Sleep Quality
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Response from mnoonanHamptonAGM, Manager at Hampton Inn & Suites Chicago - Downtown
Responded May 27, 2020
Glad to see that your stay with us was an excellent one, thank you so much for sharing! Looking forward to your return, let us know if can assist in answering any questions or helping you make reservations!
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Kymm M wrote a review Jul 2020
Detroit, Michigan82 contributions13 helpful votes
This hotel had the potential to be amazing but missed the mark for me. Not only was it under renovation which I knew but Covid contributed to a lot of the negatives as well. Let me begin by saying the hotel staff were amazing. They were very polite and accommodating. They are the gold of the hotel. The morning before check-in, I received a text message asking what time we would be checking in and it was going to be around 10 then night. We were then alerted that they don't have any on-site parking and that valet wasn't available because of Covid. The parking structure was two blocks away and pretty expensive. On that same note, the day we left it was raining and storming and had to walk in the rain two blocks to get the car. We were not happy at all. The room was very nice but the couple that traveled with us asked to get a new room because there was hair in the bed and in bathroom. Ours was pretty clean but our pillowcases were dirty and stained and we called housekeeping to bring clean ones and a new roll of toilet paper because our room didn't have a fresh one and was almost gone on the first day. The walls are paper thin and I could the people in the next room's whole conversation and everything happening in the hallway. Although the room was renovated and the staff was nice, I wouldn't return.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Room Tip: Stay away form the rooms closes to the elevator.
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Response from Ross Guthrie, General Manager at Hampton Inn & Suites Chicago - Downtown
Responded Aug 30, 2020
Kymm M, Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the service we give our guests. So glad that you found our staff to be polite & accommodating. The public areas of our hotel are currently under renovation. While our guestrooms are fully renovated, we are currently working on our public areas so that we may offer a new experience for our guests after October 2020. While our hotel does not offer any parking on site, we can recommend several parking garages within 2 blocks of the hotel. We will share you feedback with our team so that we may improve the experience for all our guests. If you would like to discuss your stay with us further, please do not hesitate to reach out to me personally. Graciously, Ross Guthrie General Manager
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LoveTravel747221 wrote a review Jul 2020
Whitelaw, Wisconsin23 contributions3 helpful votes
I always reserve a bath shower/tub combo. Never assume even if you are VIP. The covid crashed the restaurant, pool and fitness center but did not affect price of room. We had a refrigerator but no micro. Bit disappointing esp the price and there’s remodeling happening inside too. Not happy
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Date of stay: July 2020Trip type: Traveled with family
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Response from Ross Guthrie, General Manager at Hampton Inn & Suites Chicago - Downtown
Responded Jul 22, 2020
Charmaine F, Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the service, we give our guests. I noticed you reserved our Standard King room. Our standard kings offer shower in the bathroom. If you are looking for a bathtub, we do offer other roomtypes with a bathtub. Just notate this on your reservation so that we may try to accommodate this request for you. As you mentioned, our pool, fitness center, & breakfast are closed by City of Chicago order due to COVID-19. Our current prices are reflect the services & amenities that we are currently offering. Our hotel is currently under renovation until September 2020. While our guestrooms are fully renovated, we are currently working on our public areas so that we may offer a new experience for our guests after September 2020. We will share you feedback with our team so that we may improve the experience for all our guests. If you would like to discuss your stay with us further, please do not hesitate to reach out to me personally. Graciously, Ross Guthrie General Manager
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Sachin0408 wrote a review Mar 2020
Pune, India943 contributions328 helpful votes
I chose the hotel because of its location. Its bang in Downtown with close proximity to all the happening places in the city. I was here on Christmas and as luck would have it everything was closed. The receptionist was kind enough to hand over a leaflet with a list of restaurants operating and offering deliveries to the hotel- That was a lovely caring touch for travelers who were checking in after 6:00 PM (like me) Day 2 and 3 were amazing. I could walk out and tour any part of the city thanks to number of bus stops and underground MTA stations nearby in close proximity. My favorite Starbucks was just around the corner and so were quite a few huge departmental store, 7 Eleven outlets and Subway-around the corner. Overall the stay was awesome- rooms were big, sleep quality awesome, toiletries in plenty and cleanliness a huge plus point. I would love to stay here again. The only flip side of the stay was the breakfast which was awful. Good things about the property: Location: Prime 5 Star Staff: Helpful and cordial 5 Star Sleep Quality: Peaceful 5 Star Cleanliness: Neat 5 Star Not so good thing about the Property: Breakfast: Passable 2.5 Star (No offense but that’s the case with the other 3 properties of Hampton I stayed in US as well – Providence as well as Manhattan. Only surprise was Hampton by Hilton in Berlin City Centre where the Breakfast was just amazing – Probably because it was Europe)
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Date of stay: December 2019
Location
Service
Sleep Quality
1 Helpful vote
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Response from mnoonanHamptonAGM, Manager at Hampton Inn & Suites Chicago - Downtown
Responded Mar 28, 2020
Thank you so much for taking the time to review our hotel in such detail and with such kind words! Our complimentary breakfast buffet adheres to all of the Hampton standards and more for the US (Europe does have different standards) and is intended to provide a quality sustenance to start the day. By no means would I advertise us as the best breakfast restaurant in the area as there are a plethora of award winning restaurants within walking distance, but for the price (complimentary!) and the offerings I would say we've got an excellent option for those traveling! Sincerley, Matt Noonan, Assistant General Manager
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PRICE RANGE
$105 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites chicago - downtown hotel chicago, hampton inn and suites chicago - downtown, hampton inn chicago downtown, chicago hampton inn
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
230
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Frequently Asked Questions about Hampton Inn & Suites Chicago - Downtown
Which popular attractions are close to Hampton Inn & Suites Chicago - Downtown?
Nearby attractions include The Escape Game Chicago (0.2 miles), Adagio Teas (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at Hampton Inn & Suites Chicago - Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Chicago - Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Chicago - Downtown?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hampton Inn & Suites Chicago - Downtown?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Steak 48, and Eddie V's Prime Seafood.
Are there opportunities to exercise at Hampton Inn & Suites Chicago - Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hampton Inn & Suites Chicago - Downtown located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at Hampton Inn & Suites Chicago - Downtown?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Hampton Inn & Suites Chicago - Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton Inn & Suites Chicago - Downtown?
The staff speaks multiple languages, including English, Spanish, German, and Portuguese.
Are there any historical sites close to Hampton Inn & Suites Chicago - Downtown?
Many travelers enjoy visiting Garfield Park Conservatory (4.6 miles), The Rookery Building (0.8 miles), and Macy's on State Street (0.5 miles).