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Hampton Inn & Suites Chicago - Downtown

Hampton.com$549*
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#46 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Chicago - Downtown
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2,374 Reviews from our TripAdvisor Community

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Showing 2,214: English reviews
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Plano, Texas
Reviewed yesterday NEW

This Hampton Inn was probably the largest Hampton Inn in which I have ever stayed. And, generally, the stay was fine, with a clean room and decent breakfast offerings. We needed a handicapped accessible room, which we were given. However, the layout of the room was poor: Because the bathroom door opened toward the bedroom, a person in a wheelchair...

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Helpful?
Thank Plano_Phil
Youngstown, OH
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

This hotel is very valuably priced considering the cost of EVERYTHING in the windy city. The staff was more than accomidating, going so far as to give recommendations for transportation and restraunts. The breakfast included with your stay is always plentiful and hot. We chose not to have housekeeping make up the room for 2 days, and when we returned...

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Thank Jim S
About Hotel's Favorite Review
Peter K, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thanks for your thorough feedback! We are glad to see you had a good experience with us. If you do decide to come stay with us again, please let us know about your pillow preference. We have a small variety and we may have something that is better suited for yourself. Thanks again!

Manteno, Illinois
Reviewed yesterday NEW

The Hampton Inn strives to meet your needs and make your stay an enjoyable one. Located in the midst of a wide variety of restaurants, it is easy to find a great food after a long business day. The staff is more than happy to assist you in finding the restaurant your looking for, or point you in the direction...

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Thank Rose M
Columbus, Ohio
Reviewed 3 days ago NEW

I reserved multiple rooms for a bachelorette party. We booked queen suits and corner suits, and all were very spacious! Everything seemed to be very clean, and the beds were really comfortable, but the furniture and walls had definitely seen their days. The people at the front desk were extremely friendly and helpful, and they were quick to send up...

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Thank Leah G
Peter K, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thanks for the feedback! We are happy to host you and the ladies anytime! Also, we do have a big renovation planned at the end of this year, so we should be undergoing quite the transformation...please come see us then!

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Stayed May 3-7, good hotel. Nice, comfy and cozy. Room was nice and comfortable for 3 ladies. Staff were great, warm, friendly and very helpful, especially Ms. Pam, manager. I feel like a made a friend for life. Breakfast wasn't bad, it met our needs. Dinner at Ruth Chris was very nice and convenient. Would stay there again.

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Thank A TripAdvisor Member
Peter K, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thanks for the feedback! We are so pleased to see that you were so pleased with your stay! Please come see us again!

Nashville, United States
Reviewed 5 days ago NEW

The rooms are not cleaned properly. Upon arrival to my room, I found hairs in the bed and on the bathroom floor that were not mine. Staff was not apologetic about the situation. Also, the AC was not working properly and got really hot in the middle of the night.

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Thank N1308CXanneh
Peter K, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thanks for the feedback! Sorry for the challenges you experienced. Please feel free to give us a call so we can rectify the situation!

Ft worth, United States
Reviewed 6 days ago NEW

This is a very nice Property centrally located near Shopping, Theatre, and Nightlife. Rooms are clean and well appointed, price is a great value, and quiet even on the lower floors. Staff is attentive and helpful, and the fitness center is clean and all of the equipment functional.

Review collected in partnership with Hampton
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Helpful?
Thank Jeffrey K
Peter K, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thanks for the feedback! We are very pleased to provide a great experience for you! Please come see us again!

Reviewed 1 week ago

We came to Chicago for a short weekend stay and this was our first time staying at this Hampton Inn and Suites. We had a very nice corner king bedroom suite. The bed was heavenly and our son was able to have his own space and slept on the sofa bed. Upon returning home on Monday morning I realized I...

Review collected in partnership with Hampton
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Thank Jennifer H
pamelap720, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for choosing to stay with us. We're glad to hear you had a fun Mother's Day weekend. Sorry you left your wallet, but glad our team member found it and was able to ship it to you so quickly. We will definitely let Gaby know how grateful you are for shipping your wallet.

Baltimore
Reviewed 1 week ago

Decent hotel, maybe a little pricey for what you get. The elevators do not always work (I've been there twice and the same issue with elevators) so waiting sometimes up to 10 minutes for an elevator. Bathroom was spotless, carpets were aged and showing it. Breakfast was good enough to carry over until lunch.

Review collected in partnership with Hampton
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Thank Daniel D
pamelap720, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for your feedback. We apologize for the problem you encountered with the elevators. Our team is aware of this issue and is working to resolve this problem.

Pensacola, Florida
Reviewed 1 week ago

Overall the hotel is in a good location to navy pier/magnificent mile/John Hancock center etc. tons of good resturaunts near here to eat at. We walked to most places. I think the price was a tad to high.

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Thank jonpQ5581JV
pamelap720, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for your feedback. We are glad our location is in a good location to all your choice of attractions. We look forward to having you stay with us again.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Location: United States > Illinois > Chicago
Price Range: $158 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travelers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the north side is quite noisy, since there is a metal plate on the road over which the cars must go, ensuring lots of noise.”
nancyinChicago_13, 1 week ago | Read review
“Fire Station "Squad One" is only a couple of doors down so the more south the room the better.”
blugene2016, 2 weeks ago | Read review
“Hotel is next to a fire station. We did not hear sirens all night long so it didn't really disturb us.”
klz57, 2 weeks ago | Read review
“Avoid room overlooking fire station.”
Warren007, 2 weeks ago | Read review
“I have noticed reviews mentioning the fire station. We were facing Illinois, and I was not bothered by the noise at all.”
MichelleB962, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$549* /night
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Prices are for 1 room, 2 adults
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