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Chicago South Loop Hotel

11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616
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1,267 Reviews from our TripAdvisor Community

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Showing 1,202: English reviews
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

The room was very big, it have a lot of space for two, the only bad thing about the place is the location but if you have a car the parking is free so it's very good deal! The hotel has a good room service and easy to find. I'll not stay there because of the distance to the city... More 

Helpful?
Thank Danielakc
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Thank you for taking the time to review our property. I am delighted you enjoyed our spacious rooms and complimentary parking. I apologize for the inconvenience our location caused you, but we are only a short 12 minute bus ride from downtown. Thank you for your feedback. More 

Los Angeles, California
1 review
4 of 5 stars Reviewed September 8, 2014

Stayed four nights in August. Hotel common areas and room very clean and nicely decorated. Room was spacious. Little sitting area a plus. Staff very friendly and helpful on the phone before our arrival and in person when we arrived and during our stay. L26 Restaurant inside the hotel was excellent. Servers went out of their way to accommodate us.... More 

Helpful?
Thank Cindy M
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Cindy M, Thank you for taking the time to review your experience at our hotel. I am glad to hear you enjoyed all aspects of our property. Thank you for sharing with others. More 

Canandaigua, New York
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed September 8, 2014

When I told my husband that our hotel was in South Chicago he was nervous. Apparently the city has changed a lot in the last 10 years since he lived here- the neighborhood was great (and safe), there were several restaurants nearby (walkable), and it was close to where I needed to be to run the Chicago Half Marathon in... More 

Helpful?
Thank TDNY
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings TDNY, Thank you for reviewing our hotel and giving us a perfect score! I am delighted you enjoyed your visit and hope you return soon! More 

Ellsworth, Pennsylvania
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

I was surprised at the size of the room & the bathtub was huge. It was close to transportation and the Museaum of Science & Industry. The rooms were very nice. The fridge didn't seem to be too cold & is very small.Everyone was very nice.We were there August 2014.

Helpful?
Thank Kathy T
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kathy T, Thank you for taking the time to review our hotel. I apologize for the inconvenience the size of our refrigerator caused you. It it is a standard size for hotels. Thank you for bringing the temperature of the refrigerator to our attention. Your comments did not go unnoticed and will be addressed. More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 3, 2014

This hotel was on the near south side, very close to transportation. There was free parking and free wi fi which made it an excellent choice. We were upgraded without asking because we had our two grandchildren with us and the hotel clerk thought we would be more comfortable. There was a restaurant and bar on the premises. The bedroom... More 

Helpful?
Thank Gailwboyd
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Gailwboyd, Thank you for offering feedback regarding your experience at our hotel. We appreciate your perfect score and hope to see you again soon! More 

Parsippany, New Jersey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 2, 2014

I stayed here during the labor day weekend. The rooms are big and were clean at the time of check-in. The weirdest thing that we saw was, the housekeeping does not make your bed. 2 days we saw this so informed the front desk. What did they do? Next day, the room was not at all cleaned (even garbage wan't... More 

Helpful?
1 Thank AAK2205
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings AAK2205, Thank you for taking the time to review our hotel. I apologize for the inconvenience you had with our housekeeping department during your experience with us. Your comments will not go unnoticed and will be addressed. Thank you for your feedback. More 

Marshalltown, Iowa
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 2, 2014

My family and I stayed here for the weekend. Had clean rooms and had very friendly staff, we really enjoyed all the staff from the front desk people to the man who helped at the door- we really enjoyed our stay there and will stay again! We recommend this hotel to anyone!

Helpful?
Thank Tammy V
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Tammy V, Thank you so much for your glowing review of our property. I hope you visit us again when you return to Chicago! More 

Baltimore, Maryland
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed August 31, 2014

If you can get a great deal on this place, then go for it, but be aware it's a value choice. It's directly on the #29 which takes you straight to downtown/Red Line on the L. The staff wasn't very friendly at check-in. Apparently it's too much work to even bother greeting the people checking into your hotel. The rooms... More 

Helpful?
Thank Robin V
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Robin V, Thank you for taking the time to review our hotel. I am disappointed to learn that your experience with us was not stellar. I apologize for the inconvenience you had with our front desk staff and room issues. Your comments will not go unnoticed and will be addressed. More 

Dayton, Ohio
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 26, 2014 via mobile

For a quick stay in the city when you don't mind not being too close to things it's a good value. It's on a bus line but not close to the train stop so you'll have to drive or take a cab to downtown. The free parking is an added bonus but its first come first serve so you may... More 

Helpful?
1 Thank Ewiggi
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Ewiggi, Thank you for offering feedback regarding your experience with us. I am sorry to hear you found our staff unfriendly. I apologize for that and the problem you had with your bathroom door. These issues will be addressed and I thank you for bringing them to our attention. More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 20, 2014 via mobile

I do not care much about the looks of a hotel. I just ask for a clean bed and bathroom and I am happy. This hotel did not even deliver that. The front desk personnel was unfriendly, pillows and sheets were dirty and smelly, the sofa had several stains, the little table had something yellow and sticky that I don't... More 

Helpful?
2 Thank Manuel_gg2000
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Dear Manuel_gg2000, Thank you so much for offering feedback regarding your experience. I apologize for the inconvenience you had with our housekeeping. This is definitely not our norm. Your comments were not unnoticed and will be addressed. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 

Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616
Location: United States > Illinois > Chicago
Price Range: $127 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Chicago
#28 Spa Hotel in Chicago
#89 Family Hotel in Chicago
#93 Business Hotel in Chicago
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