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Chicago South Loop Hotel

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Chicago South Loop Hotel
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1,324 Reviews from our TripAdvisor Community

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There are newer reviews for Chicago South Loop Hotel
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Showing 1,257: English reviews
Montreal, Canada
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed April 18, 2015

Nothing around this hotel, bad choice if you don't have a car, this is a dead zone. Noisy train is passing just beside the hotel. Internet was down for more than 2 days this is unacceptable in 2015. Called front desk to ask the internet status and they didn't answer the phone! I went down to the reception the only... More 

Helpful?
1 Thank JACK2011
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings JACK2011, Thank you for taking the time to review our property. I am disappointed to hear of the many issues you had during your experience with us. I assure you this is not our norm and that these matters will not go unnoticed and will be addressed. Thank you for your willingness to share. More 

Riyadh
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

The hotel is a real gem considering its location. The staff is very helpful. The only inconvenience I faced was that the coffee/tea and the microwave was at a central location within the business centre rather than inside each room. The park is ample and the bus station is minutes walk

Helpful?
Thank wajahatmr
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings wajahatmr, Thank you for reviewing our property. We appreciate the four star review and are delighted you consider a hotel a "gem". I am glad you found our staff helpful and took advantage of our complimentary parking. I apologize for any inconvenience you encountered with our complimentary coffee/tea and microwave set-up in our business center. In addition to the... More 

Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

I have just returned from a short 3 night stay in Chicago where I was attending the HIMSS15 trade show at McCormack Plaza. As I was paying for myself, I had deliberately looked for an affordable hotel but I still wanted clean and comfortable. I couldn't be more pleased I chose Chicago South Loop Hotel. My room was huge with... More 

Helpful?
1 Thank Tony B
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Tony B, Thank you for the stellar review! I am so delighted you enjoyed your experience with us. I also enjoy the cafe's selections. The proprietor Adrienne is wonderful and makes yummy food! Should your travels bring you back to Chicago, we hope you choose to stay with us again. More 

Parsippany
1 review
2 of 5 stars Reviewed April 15, 2015

The rest of the hotel is okay, but a deal-killer for me is the lack of internet access and lack of concern or interest in the problem. I travel for business and need connection. There was no wifi for 30 hours. (Yes, that's 30 hours - a huge problem for my job.) There is nothing to eat within walking distance... More 

Helpful?
Thank James J
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings James J, Thank you for taking the time to review our property. I would like to apologize for the inconvenience you had with our wifi and restaurant while experiencing our hotel. This was definitely not our norm and an isolated incident. I can assure you that your comments were not unnoticed and will be addressed. More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 15, 2015

Money was stolen from my zipped suitcase. I did get home and they were all $1 instead of $20s, $50s and a couple $100s. I know that I did come home - here is my point: Debra Blake who handled my situation addressed herself as the manager told me to file a police report and she would submit a claim... More 

Helpful?
1 Thank Alicia C
GMCSL, General Manager at Chicago South Loop Hotel, responded to this review

Dear Valued guest and Future guests. This unfortunate situation was not reported to our hotel until 24 hours plus had passed from the time of your check out. Upon speaking with you, Ms. Blake went into action and followed the steps needed to do our part in ensuring no wrong doing occurred at our property. As a management team we... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

I've never felt compelled to write a review before. I've never been to Chicago. I came to have surgery at the hospital and the list of hotels they gave me were all right downtown and very expensive. I took a chance and booked here instead....I don't have a bad thing to say. Our stay was wonderful, staff was nice and... More 

Helpful?
2 Thank 989mommy
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings 989mommy, I wish you a speedy recovery and am very happy our hotel has the privilege of being your first review. Your review will be shared with our staff. They will be delighted to hear such positive comments from a guest. We appreciate your recommending our property to your friends and look forward to your visiting us again. More 

Celina, Ohio
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

We loved the hotel! Super nice staff. They've got everything you could possibly need. Free parking, free wifi, great bar & the food in the restaurant is delish, order the mac & cheese you won't be disappointed! We will definitely stay again.

Helpful?
1 Thank sawcash
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings sawcash, Thank you for the five star review. It will be shared with our staff. I am so delighted you enjoyed your experience with us, including the mac & cheese. We look forward to your return. More 

Osceola, Indiana, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 4, 2015 via mobile

We booked our room using a third party and got it dirt cheap for two nights with a few days notice! This hotel is NICE! The location is perfect, the rooms were big, very clean and updated! The hotel has a gift shop, gym, business center, valet, restaurant, bar and more! We will defiantly be booking here in the future!

Helpful?
2 Thank Heather J
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Heather J, Thank you for the four star review. We appreciate your sharing your experience with us. I am glad to hear you found our property of great value and enjoyed all of the amenities we have to offer. We look forward to your return. More 

Hart, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 4, 2015

My husband and I planned a trip to Chicago to celebrate our 21st wedding anniversary. Booking a hotel online is a scary because you don't know what you will truly get. The price, free parking and free WiFi were what attracted my attention. I read a few review and booked the hotel. Calling ahead of time, I discovered we could... More 

Helpful?
Thank Dorothy P
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Dorothy P, Thank you for the five star review! I am so delighted to hear that you and your husband enjoyed your visit with us for your 21st anniversary. It sounds like everything from your upgraded room to our complimentary parking worked out for you. Next time your travels bring you to Chicago, we would love to have you... More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 27, 2015

I recently stayed at Chicago South Loop Hotel. It was to my surprise of all the hotels that I have stayed in, it was the most affordable and comfortable. I literally woke up in amazement and feeling well rested. The pillows and the mattress were outstanding. I can honestly say better than my own bed at home. My husband and... More 

Helpful?
2 Thank Treza J
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Treza J, Thank you for youir compliments! We appreciate your five star review and are delighted you found so many wonderful things about our property. This is what we like to hear. Thank you for recommending us and we hope to see you again. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 

Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616-5093
Location: United States > Illinois > Chicago
Price Range: $123 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Orbitz, Cancelon, getaroom.com, Cheap Tickets, Hotels.com and Odigeo so you can book your Chicago South Loop Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Best Value Hotel in Chicago
#28 Spa Hotel in Chicago
#89 Family Hotel in Chicago
#93 Business Hotel in Chicago
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