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Chicago South Loop Hotel

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Chicago South Loop Hotel
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1,441 Reviews from our TripAdvisor Community

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Showing 1,368: English reviews
Northville, Michigan
Reviewed November 22, 2015

I found the room to be comfortable and quiet, and everything I require to work well did work well (hot water, fridge, etc). I could have used a microwave, but I didn't lose sleep over not having one. The bed was VERY comfortable, which I appreciated. The only negatives were that its not in a walkable vibrant area, and the...

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Helpful?
Thank TheBruce61
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings TheBruce61, Thank you for taking the time to review our property. It is wonderful to hear you found our staff friendly and enjoyed the complimentary parking we offer our guests. Please allow us to offer our apologies for any inconvenience you encountered with your television and location. Your comments will be addressed and will not go unnoticed. Thank you...

Davenport, Iowa
Reviewed November 21, 2015

This is my fourth or fifth visit to the South Loop Hotel. The rooms are comfortable. The internet is free and fast. The TV has the right number of channels. They have free parking. The place is a five dollar cab ride to McCormick. I did notice a post in their lobby about a mugger working the neighborhood. This is...

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Helpful?
Thank Frank H
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Frank H, Thank you for the four star review. It is nice to hear you found our rooms comfortable, internet fast and complimentary parking a bonus! Though the incident you referred to did not happen on our premises, we encourage our guests to always be aware of their surroundings, no matter their location in the city. We appreciate your...

Austin, Texas
Reviewed November 20, 2015

I've been to Chicago many times and have tended to pay top dollar in a downtown hotel. This time, I decided to go off the beaten path a bit. A friend recommended Chicago South Loop Hotel. This is a great hotel! The rooms are HUGE, including very large soaker tubs. The price was very affordable. The staff was incredibly friendly...

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Helpful?
Thank Eileen W
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Eileen W, We are wowed by your great review! It is wonderful to hear about your experience with us. We appreciate your giving us a try and recommending us to your friends. Indeed, we are located in a quiet, residential neighbourhood away from the hustle and bustle of downtown. Many of our guests enjoy our serene surroundings and we...

Draper, Utah
Reviewed November 19, 2015

The staff was friendly and the service and amenities were excellent. I stayed on the 12th floor with executive lounge access, and enjoyed gourmet breakfasts in the morning and wine and appetizers in the evening. It was a short walk to restaurants, shops and Whole Foods. I will stay there again when in the area and recommend it highly to...

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Thank JPMW
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings JPMW, Thank you for taking the time to review our property. We appreciate your wonderful compliments and hope to see you again soon!

Puebla, Mexico
Reviewed November 19, 2015

The hotel is near the city centre, the bus stop is right in the corner and the metro station is about 3 streets. You can take the bus No.29 and go to any turistic place in the downtown. The rooms are very clean and comfortables and the people who work there very nice.

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Helpful?
Thank Laura R
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Laura R, Thank you for the stellar review! It is wonderful to hear that you found our staff nice, accommodations comfortable and location ideal. Should your travels bring you back to Chicago, we would love to have you again. Thank you for your feedback!

New York
Reviewed November 17, 2015

We always choose Crowne Plaza for our stay in White Plains while visiting our son. The room is always clean and comfortable, and service throughout the hotel is exceptional! The restaurant food is always delicious, and the lounge and bar are always a great place to visit before retiring for the night!

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Helpful?
Thank Marilyn M
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Marilyn M, Thank you for the five star review! It is wonderful you always find our rooms clean and comfortable and service exceptional. We appreciate your sentiments and shall share them with our staff. We hope to see you again soon!

So.Cal
Reviewed November 17, 2015

I located this hotel because it was close to the convention center we were attending a conference at. Staff was really nice. They saw we were going to be there for 8 nights so upgraded our room to a mini suite. It was recently renovated so the rooms were nice and the beds were comfortable. My only issue and not...

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Helpful?
Thank JennKurz
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings JennKurz, Thank you for the four star review. It is wonderful to hear such a detailed description of your experience with us. It is nice to hear our staff upgraded you into a more spacious room for your visit, to provide more comfort. Unfortunately, crime happens in every neighbourhood in the city. We like our guests to be aware...

Cambridge, Canada
Reviewed November 17, 2015

We arrived early hoping to just store our bags until we could check in. The staff couldn't find our reservation at first, but quickly started searching & not only found it, but checked us in early as well :) The staff remained friendly & helpful throughout our entire weekend stay. I would suggest listing that the Green Line ceramak stop...

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Helpful?
Thank Kelli K
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kelli K, Thank you for the great review! It is wonderful to hear our staff could accommodate you with an early check-in and that they were friendly and helpful. That is what we love to hear! We are currently revamping our in-room directories, so they will be bigger and better. Thank you for the feedback and we look forward...

Wantage, New Jersey
Reviewed November 16, 2015

I didn't have a bad experience but it was kind of a bummer. Was there for 5 days for a business trip.The rooms were perfectly fine, plenty of towels, comfortable and clean but there was a train that went by in the middle of the night that woke me up and other associates in other rooms on separate floors so...

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Thank Amclning
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Amclning, Thank you for your review. I am disappointed to hear that your experience with us was less than stellar. Though our gift shop is independently owned and operated, we will share your sentiments with its proprietor. Thank you for the detailed information regarding our gym equipment. We take our guest's safety very seriously and will have our maintenance...

Reviewed November 15, 2015

Was visiting University of Chicago on business and stayed for a night here. I arrived very late to due flight delays, but the check in process was very smooth. I had not eaten and I asked if there were any places that delivered this late at night and the attendant gave me a flier for a pizza place - very...

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Helpful?
Thank Duane T
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings D T, Thank you for your four star review. Though you had a short visit with us, I am glad you enjoyed yourself. It is good that our staff provided a swift check-in, which is important when one is exhausted after a long day of traveling. Our apologies for any inconvenience you encountered with our heat/ac units. When the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 

Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616-5093
Location: United States > Illinois > Chicago
Price Range: $91 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#28 Spa Hotel in Chicago
#89 Family Hotel in Chicago
#93 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Chicago South Loop Hotel staff and other travelers.
25 questions
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5 days ago
Saint Paul, Minnesota
over a year ago
Lexington, Kentucky

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Questions? Get answers from Chicago South Loop Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request the wing of the hotel further away from the "L". I think I could make out the sound it made when passing.”
  • Absolutely COMFORTABLE.
  • Clean well stock towels.
  • My shoe is twelve inches long. This is one deep tub. Awesome soak in a full tub.
  • Looking from window to bathroom and the entry hall.
  • Taken looking into the room from its entry and next to the bathroom door.
 of 5 bubbles HansP245, 1 week ago | Read review
“ask for a room with a deep soaking style tub”
 of 5 bubbles bishoppam58, 1 week ago | Read review
“get an end unit like room 236”
 of 5 bubbles Mayburrito, 3 weeks ago | Read review
“if you have a choice, try to get on a higher floor or on the side of the hotel away from the club.”
 of 5 bubbles 121musician, Dec 23, 2016 | Read review
“Higher floors may be quieter. I was on 5th floor”
 of 5 bubbles 27tedv, Dec 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question