I’m currently here as writing this review. I’m not picky. Far from it. I’m not sure who dishes out these ratings as it definitely is not five star. Definitely a 3 star. It pictures very well and in all fairness it is clean. The staff are quite miserable and could do with cheering up. The food is shocking in my opinion. Everything is fresh but once it’s been out a few minutes it doesn’t look or taste fresh. Pretty much the same rubbish for dinner and tea. The worse thing is you can’t just go down the road for a curry or a bit of decent food so this is making me very hangry as a result I’m hating everything about the place right now and can’t wait to get home. Would definitely not come back again
This hotel is NOT a 5 star. A 3 Star hotel yes. The new rooms block 9 rooms were damp & mouldy, curtains ripped and sheets stained. Staff not really interested. The pool is filthy. The hotel grounds are huge and well kept. The food is dry and flys all Over. If your quick you will get something fresh. Drinks okay. Staff not very friendly and over priced shop. Pool bar staff are friendly though The spa massage was brilliant All in all it’s average hotel. We wouldn’t recommend or return. Not the normal riu standard.
My wife and I have stayed at the Touareg every year since it was built in 2010. Some years we have been more than once and we have just returned from our second visit this year. Of course the hotel is well used and suffers from wear and tear. It is not 5 star Now but still retains excellent value for money. The staff are as good as I have seen anywhere and they all do their very best to promote your stay. The food quality is adequate and in all honesty is not as good as it was in the past but you should always find something to suit you. I would criticise the fact that hand sanitisers are there but not always working. Perhaps more should be done to ensure guests use them. A big problem, but I hasten to say it is not the fault of The hotel is the behaviour of some of the guests. Hygiene entering the restaurants and after using the toilets leave much to be desired and that’s including the UK guests. We will definitely return once more as we are aware of what we will get. We flew out from BHX and the airport experience of bag drop by TUI Airlines was completely unacceptable. A 2 hour queue to get through bag drop followed by a further 90 minutes through security and all this at 3 am not the middle of the day. TUI Airlines you should be ashamed of yourselves. If there were choices I wouldn’t fly with you again purely on your performance at the airport. Don’t use the excuse Covid and lack of available staff. You just fit in too many flights in too short a time. Get with it and organise your facility like professionals. Once on board the flight you are good. Don’t ruin people’s holiday with your ineptitude at the start.…
My daughter and I spent a week here earlier in May and had a wonderful time. It is a lovely place for a chilled out holiday. . The hotel itself is first class, although the rooms could do with a bit of tlc. There is a serious lack of plug sockets so taking a multiway plug is essential. We had a few little issues with our room but all were dealt with swiftly. The food is the best we have ever experienced, so much choice and warm plates!! We went on one trip, the 4 x 4 jeep tour of the island which although quite expensive (£80) was good fun and gave us a good idea of what the island consists of! finishing with a swim at a beach where the sea isn't too rough. The sea at the hotel usually has the red flag as the waves are very big and dangerous. It's fantastic to watch the sea and you can sunbathe on the beach if you wish. The central point of the hotel is 'the square' where there are bars, lots of seating, restaurants and where the entertainment (which is very good) takes place. One final point, take mosquito repellent etc. We didn't as we didn't realise there were any and of course got bit rather a lot!! A shop at the hotel does sell repellent but it is very expensive. I wouldn't hesitate to recommend this hotel, we had a brilliant time.…
Lovely hotel set on the beach. Spotlessly clean, staff always cleaning tables and all areas. Excellent choice and quality of food. Specialty restaurants really good and easy to book through app. Only downside was entertainment which was generally entertainment staff miming and dancing to music or karaoke. As hotel is so isolated could do with better entertainment and maybe market night as they do in some hotels
We stayed for 12 days and couldn’t fault the resort. Food is amazing lots of different things to chose from in the main restaurant for example steak, grill, pasta, pizza, stews they also do lots of vegetables with Yorkshire puddings and gravy with lots of choice for meat. There is an Asian restaurant which was my favourite. There is also a Cape Verde restaurant and an Italian. The entertainment is really good there is always a good atmosphere. Would recommend going to karaoke room after the entertainment finishes we found it usually gets quite full which is what we liked. The bars shut at 12am but there is a small nightclub right next to where the entertainment is that’s open until 2am where they still serve all inclusive drinks. They also have entertainment and activities to do through the day too. The staff were also really attentive and friendly especially Mira from reception and Alex who was part of the entertainment staff took the time to come and sit with us after his performance he was really friendly. The beach is lovely and the infinity pool was my favourite as its right on the beachfront as you’ll see from the attached photos. The bar staff at the main pool join in behind the bar whilst making our drinks which was nice to see even the workers enjoying themselves. Everyone we spoke to said they have visited this resort atleast twice already. We always got served quickly at the bar and always managed to find sun loungers easy even after 9:30am! The weather is lovely and there is always a slight breeze but you definitely need that as it was 27c when we visited. Would definitely recommend and we are coming back next year! ☀️…
Super friendly staff, wonderful weather, huge complex and after COVID a lovely way to spend a week in the sunshine. Location - on the beach, sea a bit rough but great fun. Food was pretty good and plentiful. Definitely recommend.
We stayed here in April and it has been by far my favourite holiday so far. The hotel was beautiful and clean, the staff were lovely and friendly and couldn’t do enough for you. The food and drinks were excellent, so much choice and amazing salad. I especially enjoyed the pancakes at breakfast time. The animation team were amazing! We enjoyed watching them dance around the pool during the day and the shows were also really good on the night time as well. I loved the music that was played and I still listen to it now at home. We went on an amazing day trip with a company called giggling geckos. I 100% recommend looking into doing this. We saw the whole island from a ship wreck to the local villages on the back of a Land Rover. It definitely made the holiday. We also went on a African night as well where there was food and African drumming which was spectacular. I could go on and on about how amazing it was. I’ve honestly never felt so relaxed. Overall it was an amazing holiday and the weather was lovely. I cannot find a single fault. I’d come back tomorrow. Thank you rui Touareg for a holiday to remember. Until next time. No stress !!!!…
We (20 adults and 3 children of various ages) recently went to this hotel for 10 days. The hotel and grounds are well kept and the staff all work very hard. The food is great with a lot of choice. The beach is beautiful, but you can't swim in the sea as the red flag is up all the time, although some people were in there but it can be very dangerous. The pools are lovely and there is a separate play area with a pool for small children. There is also an infinity pool. The entertainment team work hard day and night. We did find the evening entertainment a bit boring, although they try hard. I think some outside entertainers should be brought in to give a bit of variety. The Karaoke bar opens at 10 and is great fun. There is also a nightclub open until 2am but it's not very big. The hotel is basically in the middle of nowhere. We did a couple of excursions one with Giggling Geckos which was a BBQ beach day, highly recommended and one with TUI to sunset beach dinner, again very good. I would recommend this hotel but not if you like to walk to local bars/restaurants as it is isolated.…
Riu Touareg Arrived around lunchtime, approx 25/30min coach trip from airport. Given a refreshing welcome drink as soon as we walked into the hotel and took roughly 30mins to check in, while you're waiting to check in, download and register on the Riu APP, if you havent already. bags are left at reception and you're given a sticker with your room number on put it on your bags and they will be bought to your room, make sure you tip these guys especially if you're on the top floors (no lifts). We had Room 5208 overlooking the gardens, partial views of the pool and sea. And the t**ts reserving sunbeds from 0630 ?? book the speciality restaurants as soon as you arrive, through the Riu APP, they get booked very quickly. They have 2 sittings, 7pm & 9pm. The main buffet restaurant has plenty of seating, good selection of food, it can be a bit repetitive but what do you expect when you're at a 1000 room hotel? The speciality restaurants Italian Average selection of starters and mains, no real difference from the AI buffet. Nice "chilled" red wine? Boa Vista (Seafood) Mixed seafood platter, tuna, mussels, prawns, chicken kebabs, on creme potato Asian (best in our opinion) Tempura prawns, noodles, rice, curry, sweet and sour, prawn crackers Entertainment The animation team work so hard to put on a show each night, and activities around the pool Pool Main pool is salt water and not heated, after the initial shock, its nice. Around the pool bar can get loud and crowded but the rest of the pool is relatively quiet. As is now "the norm" sunbeds are being g reserved from at least 7am!!! If no one is on a reserved bed by 9am the towels should be removed, some of the "reserved" beds were still unoccupied at midday and beyond??. If you can get up to reserve a bed, at least stay on it, not just put a towel down then comedown to the pool around 11am.! Pool bar Well stocked and all the usual cocktails are available along with beer. Beach Soft white sand, plenty of beds no matter what time you come down. (no reserved beds down there) Red flags all week, and understandable as the waves are so powerful, my wife was knocked off her feet whilst stood watching the waves only and lost her sunglasses. A welcome breeze on the beach which is missing by the pool. Look out to sea and you might just see some whales breaching, blowing water from their blow holes, and even the odd dolphin. (If anyone finds my wife's sunglasses, please give me a shout..michael kors ones) Rooms (5208) second floor... no lifts 2 beds, shower, toilet, mini fridge, AC and fan. Cleaned daily. Plenty of hot water. Spa Nice little gym, steam room, jacuzzi and a small secluded courtyard. This hotel is massive, 650m from side to side, all paths well paved and easy to navigate, lots of people using walking sticks, wheelchairs and buggys for little ones, there are still some accomodation blocks unused and taped off? Being renovated perhaps? Small selection of shops, clothes, snacks, wood carvings, nail bar Nothing outside the hotel, 30min taxi to top of the island for restaurants & bars etc Bring mosquito spray, plug-ins etc. Lots of little flying buggers about If you want somewhere hot to relax, chill out and recharge, I don't think you could find anywhere better. All the staff from waiters, chefs, gardeners, housekeeping and entertainment all work so very hard to make your stay the best it can be. Make sure you tip them. Finally, yes this is listed as 5*, but probably best classed as a good 4. Remember what you're paying, look at how guests dress to go into restaurants, then ask yourself would a true 5* allow that? Would I return......hell yes! For £600-£700 for a week in the sun to relax, you can't go wrong …
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