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On the website this property said they had a restaurant! Not! We came in after 9 hours on the road and were very disappointed. Hot tub was cold. Bathroom towel bar was falling off. Staff were friendly but the night one found watching TV was...More
Thank Pam F
Response from Lynn H, General Manager at Courtyard ChampaignResponded 3 weeks ago
Thank you for bringing these issues to our attention. I apologize you had such a negative experience while staying at our hotel. I want to assure you that these issues have been addressed. We have taken several steps to help ensure these situations...More
I am a platinum loyalty member with Marriott and have been allowed allowed a 4pm late checkout every single time I have requested it, except at this property, which told me that a 4:00 check out was not available despite my status.
I always travel...More
Response from TMIHospitality, Manager at Courtyard ChampaignResponded October 26, 2017
Thank you for your review of our Courtyard Champaign. We are so sorry for the disappointment that you experienced during your time with us. Please also accept our apologies for the misinformation that you received. Regrettably, an upgrade and late check out was...More
I always stay at the Marriott Courtyard when I'm in Champaign for work or personally. This stay in general has been quite normal, which means friendly staff, an updated, clean, and well-functioning room that was ready when I needed it, etc. and is why I...More
I paid $4.95 for the extra super-duper fast wifi internet (not sure if they call it that exactly), and got 370 Kbps (I kept the time-stamped screenshot in case Courtyard wants proof). For reference, Starbucks typically gives you 10 Mbps+ (a Mb is 1,000 Kb)....More
Thank David G
Response from TMIHospitality, Manager at Courtyard ChampaignResponded September 26, 2017
Dear David G,
Thank you for your review of the Courtyard Champaign. I'm very sorry that our Wi-Fi did not meet your needs. We certainly understand how important Wi-Fi is for our guests. I will share your comments with our IT team to investigate. I...More
Have you ever gotten to your hotel early and we're told your room wasn't ready because housekeeping was still cleaning it, and when you finally checked in, the room was icky and sticky and you wondered what housekeeping was doing for the last few hours?...More
Thank John N
Response from TMIHospitality, Manager at Courtyard ChampaignResponded September 12, 2017
Dear John N,
Thank you for taking the time to review the Courtyard Champaign. I'm terribly sorry to hear of the issues you encountered. This is certainly not the norm for our hotel. Your comments will be shared with my staff to ensure this was...More
$106 - $204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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