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Courtyard Champaign

107 reviews
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Traveler (9)
Room & Suite (25)
Dining (8)
Overview
  • Excellent32%
  • Very good25%
  • Average28%
  • Poor11%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Offers from Courtyard Champaign
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (107)Write a Review
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All reviewsoff the highwaymarriott courtyardhotel experiencestarbucks coffeerooms were cleanthird floorbusiness tripbreakfast stafflots of restaurantsin townlobbydittochainfurniturerewardsmirrorsofa
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1 - 5 of 106 reviews
Reviewed January 1, 2018 via mobile

On the website this property said they had a restaurant! Not! We came in after 9 hours on the road and were very disappointed. Hot tub was cold. Bathroom towel bar was falling off. Staff were friendly but the night one found watching TV was...More

Thank Pam F
Response from Lynn H, General Manager at Courtyard ChampaignResponded January 2, 2018

Hello Pam, Thank you for bringing these issues to our attention. I apologize you had such a negative experience while staying at our hotel. I want to assure you that these issues have been addressed. We have taken several steps to help ensure these situations...More

Reviewed October 24, 2017 via mobile

I am a platinum loyalty member with Marriott and have been allowed allowed a 4pm late checkout every single time I have requested it, except at this property, which told me that a 4:00 check out was not available despite my status. I always travel...More

Thank EvanstonILBetst
Response from TMIHospitality, Manager at Courtyard ChampaignResponded October 26, 2017

Dear EvanstonILBetst, Thank you for your review of our Courtyard Champaign. We are so sorry for the disappointment that you experienced during your time with us. Please also accept our apologies for the misinformation that you received. Regrettably, an upgrade and late check out was...More

Reviewed September 28, 2017 via mobile

I always stay at the Marriott Courtyard when I'm in Champaign for work or personally. This stay in general has been quite normal, which means friendly staff, an updated, clean, and well-functioning room that was ready when I needed it, etc. and is why I...More

Thank awall222
Reviewed September 20, 2017

I paid $4.95 for the extra super-duper fast wifi internet (not sure if they call it that exactly), and got 370 Kbps (I kept the time-stamped screenshot in case Courtyard wants proof). For reference, Starbucks typically gives you 10 Mbps+ (a Mb is 1,000 Kb)....More

Thank David G
Response from TMIHospitality, Manager at Courtyard ChampaignResponded September 26, 2017

Dear David G, Thank you for your review of the Courtyard Champaign. I'm very sorry that our Wi-Fi did not meet your needs. We certainly understand how important Wi-Fi is for our guests. I will share your comments with our IT team to investigate. I...More

Reviewed September 11, 2017 via mobile

Have you ever gotten to your hotel early and we're told your room wasn't ready because housekeeping was still cleaning it, and when you finally checked in, the room was icky and sticky and you wondered what housekeeping was doing for the last few hours?...More

Thank John N
Response from TMIHospitality, Manager at Courtyard ChampaignResponded September 12, 2017

Dear John N, Thank you for taking the time to review the Courtyard Champaign. I'm terribly sorry to hear of the issues you encountered. This is certainly not the norm for our hotel. Your comments will be shared with my staff to ensure this was...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Restaurant
Indoor pool
Details
Price range
$104 - $233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$104 - $233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (9)
Room & Suite (25)
Dining (8)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
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Michele T
September 10, 2015|
AnswerShow all 2 answers
Response from TMIHospitality | Property representative |
Hi Michele T, Thank you for your question! We do not have an airport shuttle at our hotel. If you have any other questions, please do not hesitate to let us know. Thanks, Lynn R. General Manager
0
Votes
Room Tips
"I doubt there is a good room"
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"Third floor seems quieter."
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"conveniently located to shopping and food."
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"Avoid rooms facing the freeway if possible (they get some road noise, especially on upper floors)."
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