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Extended Stay America - Champaign - Urbana

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Extended Stay America - Champaign - Urbana
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Barrington, Illinois
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My first impression was not very good upon entering the hotel and smelling cigarette smoke. The lobby is very small with no where to really sit. The hallway carpet on the floor on which we were located was dirty with stains and torn in some places. Our room also smelled like cigarette smoke. The linoleum tile in the bathroom had... More 

Helpful?
Thank mgmdjm
Suburban Chicago
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

If you are a smoker you will love this place. As we opened the door to our room, the aroma of stale smoke wafted over us. After about 10 minutes my eyes and throat were burning. I was told there were no nonsmoking rooms available, so we put up with it for the night. Thank goodness it was only a... More 

Helpful?
Thank DGKalina
Manager_11525, Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for taking the time to write a review of your stay. We were disappointed to hear your stay was not a positive one due to the room reserved through Priceline was a smoking room. We want to apologize for the inconvenience this caused. Unfortunately at that time we were unable to change your reservation to a non-smoking room... More 

Central Wisconsin
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 6, 2016

This is about the 4th time I've stayed at this hotel. Public areas were clean and well kept. Management was hospitable, and had made sure to honor a room request I'd made, which I appreciated. Smoking is allowed on the 3rd floor, but the smell does not penetrate the rest of the hotel. The room and kitchen area were properly... More 

Helpful?
Thank SocEric
Manager_11525, Manager at Extended Stay America - Champaign - Urbana, responded to this review

We appreciate you sharing your experience. It is great knowing that you have continuously enjoyed staying with us multiple times. I'm glad you found your accommodations suitable.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

2 reviews
2 of 5 stars Reviewed July 12, 2016 via mobile

My daughter and I just needed a clean, decent bed for a one-night stay in Champaign, IL. I used Priceline to do a name your own price reservation at a 2½ star hotel (they list Holiday Inn Express, Fairfield Inn, Courtyard by Marriott, Hampton Inn, & Four Points by Sheraton as examples of hotels in the 2½ to 3 star... More 

Helpful?
Thank colietraveler
Manager_11525, Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise and cleanliness issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours and to ensure that each guest has a comfortable stay. Our team is committed to... More 

Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2016

Awesome room with a small kitchenette in it. Bed was very comfortable. Chair was naugahide and comfortable. Free Breakfast was a muffin and fruit but we weren't aware of kitchenette until we arrived or we would have bought stuff to make our own.

Helpful?
Thank Cherye O
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with a home away from home experience! It’s great to read that you enjoyed our fully equipped kitchens, grab-and-go breakfast, and our comfortable rooms. Thank you again for your review. It would be our pleasure for you to repeat your... More 

Fountain Valley, Ca
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 21, 2016

The property is not well maintained. The staff is not well trained, and quite honestly, seemingly could care less if you were there or not. It took a while for the staff to come greet us even though he was seated, probably hiding, right to the right side of the check in desk. When he saw us we got the... More 

Helpful?
1 Thank KYungCPA
Bloomingdale, Illinois
Level Contributor
148 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 16, 2016

I went through an online booking site - let me tell you this was part of the problem. I was unaware that the only room available (it was graduation weekend) was a smoking room. I'm a non-smoker. The room smelled strongly of stale smoke. It was so bad, it actually woke me up. Furniture was dinged up pretty badly, carpeting... More 

Helpful?
1 Thank Awilda0216
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. Additionally, I will be inspecting our rooms with our maintenance engineer to ensure that everything is... More 

Virginia Beach, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2016

Another jewel among those rare hotels - dog friendly. The staff is amazing, with long memories. We've been staying there since at least 2005, and have never had a bad experience. The huge field on the north side of the building is wonderful for running dogs on long lead, and, if you are quiet, there is a groundhog in residence... More 

Helpful?
Thank DeonahaConlin
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you so much for posting a review of our property. I’m so proud of our staff for providing you with exceptional customer service and a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 5, 2016

Was overpriced for a very dated room. Hotel built in 1998, and it shows. Thankful the rate wasn't horrible at $80, but there are far better hotels for less in the area. $80 for a room, and you charge $4 for "high speed" 3mb internet? Seriously? The "Lite" internet they offered was unbearably slow, my phone offered faster internet. The... More 

Helpful?
1 Thank Brandon W
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your experience was not to our company’s high standards. To make sure this doesn't happen again, I will use your comments to coach our housekeeping and maintenance staff and will make sure we are reviewing our room inspection procedures. Thank you again for bringing this to our... More 

Chicago, Illinois, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 13, 2016

Stayed here for Mom's Weekend at U of I and it was a great decision. I had never stayed here before and was so happy with my accommodations. I had a King size - non smoking on the first floor. Cute little kitchenette area, great lighting, comfy bed, plenty of pillows and towels and very, very clean. Even with a... More 

Helpful?
1 Thank Jayne C
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that you enjoyed our fully equipped kitchens as well as our comfortable accommodations! It’s great to hear that we were able to exceed your expectations. The staff and I would like to thank you again for posting your review.... More 

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Champaign - Urbana

Address: 610 W Marketview Dr, Champaign, Champaign-Urbana, IL 61822-1212
Location: United States > Illinois > Champaign-Urbana > Champaign
Price Range: $84 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Champaign - Urbana 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Extended Stay Champaign
Champaign Extended Stay
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