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Staff were outstanding friendly and helpful. For some strange reason, [money savings on utilities(?)] There was absolutely no AC in the corridors or hallways, literally 90+ degrees.... Staff insisted that the temperatures were set to 78 degrees but also admitted that management or ownership was...More
Response from Tom F, General Manager at Residence Inn ChampaignResponded 3 days ago
Thank you for taking the time to share your comments regarding your recent stay with us at the Residence Inn by Marriott Champaign. I was pleased to read the team took good care of you. I appreciate the feedback regarding your room cleanliness, that is...More
AVOID THIS ONE. My experience of the reception service was awful... I wanted to extend my booking for another night, and I was told by the duty manager Britney, that hotel was full. Yet my business travel agent managed to book another night. when I...More
We were there this past weekend for the U of I graduation. We’ve stayed at this hotel many times over the past couple of years and have never been treated rudely like this time. We arrived early Saturday afternoon and had requested an early check-in...More
Don’t stay here. The trains went by, at least two of them,blasting their horns at 5:30 or so. I assume its common. Other than that, it’s your basic Resience Inn, as goo as any other. At 8:00 you coul still hear trains. There is a...More
Response from DanRust89, General Manager at Residence Inn ChampaignResponded April 30, 2018
I do apologize you did not rest well due to nearby noises. I do know there are some railroad tracks east of the hotel that run downtown but we typically do not hear of any of our guests mention this issue. I will look...More
I stayed 2 nights in a room on the 2nd floor - 1 King bed studio - for my business trip in Champaign. The room was large, clean, and well equipped.
1) Not difficult to find. The hotel also locates near the major shopping...More
Thank Sukgeun C
Response from Dan R, General Manager at Residence Inn ChampaignResponded April 20, 2018
Thank you so much for your review! This is great for our other potential guests to read before deciding on a hotel to book, and my staff will delight in reading that you enjoyed your stay with us also. We appreciate you bringing...More