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Holiday Inn Chicago-Carol Stream

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Holiday Inn Chicago-Carol Stream
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

I came here for an expo today and was pleased with the facilities. Parking was ample and all free.The staff helped me find my way and were super friendly. The room was well organized and staff were informative. Thanks again.

Helpful?
Thank A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The room was fine. We had a suite but it was definitely on the small side. The 'living room/kitchen' was very dark however the bedroom was bright. The bathroom was nice. The pool was constantly overrun with kids. The business center offered two computers and two printers but neither printer worked. The restaurant was the most disappointing. The drinks at... More 

Helpful?
1 Thank Q4050DIfrankg
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the detailed review of your stay. It is the feedback from our guests that allows us to improve and make changes. I do apologize that your experience with our onsite restaurant did not go as expected. While anticipating the needs of large groups without reservations is a challenge, your feedback will be shared with the managers of... More 

Victoria, British Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Only 40 minutes from Ohare International airport, $144 USD a night with AAA member card. Great location near shopping mall. Hotel room clean and personnel very welcoming and friendly. Restaurant on site with bar.

Helpful?
Thank aguilarrun
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your kind words regarding the hotels cleanliness and friendliness of our staff. We are glad to read you enjoyed your visit with us and able to enjoy our local mall during your visit. We hope to see you again soon. More 

San Juan, Puerto Rico
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

The place is good enough, and rather centric (right off North Ave) if you're visiting the NW Suburbs. However I was let down when we asked for an extra room for my cousin who had travelled with us to the funeral we were attending, and the hotel attendant (Oksana) actually had us wait a full 24 hours before even giving... More 

Helpful?
Thank lrojeda
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your feedback on your recent stay with us. We apprecitate the positive words regarding the housekeeping staff, however I would very much like to know more about the issues you experienced with the front desk staff. This is not typical of our service levels and I would like to know more details about your interactions with our... More 

Lititz, Pennsylvania
Level Contributor
281 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed July 23, 2016

While visiting Chicago this week I stayed at this hotel due to its location - it is about a 35 minute drive (using the toll-free roads) from O' Hare airport. This is an older hotel but the furnishings in the public areas, in the restaurant, and in my room seemed to be fairly new. The facility is being maintained but... More 

Helpful?
Thank BVDPA
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the very detailed review of the various aspects of your stay. Feed back like this is very much apprecaited for us to continue to improve and meet the needs of our guests. It also lets our staff know that the friendly service you recieved was noticed, and that is something they truely appreciate. We look forward to... More 

Attleboro, Massachusetts
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 24, 2016 via mobile

We had bed bugs in the room on the second floor. The hotel is also dark and dingy and not appealing. I do not recommend this hotel. The restaurant and bar were reasonable and the service was good. The front desk was notified of the bed bug issue and responded poorly. I hope they have resolved the issue. But I... More 

Helpful?
Thank onedale
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for sharing your experience of your recent visit with us. I sincerely apologize that our staff did not respond to your concerns as you felt they should have and would very much like to speak with you to make things right. Please call 630.665.3000 and ask to speak with the General Manager. I appreciate your praise of our... More 

Travelers are raving about these Carol Stream hotels

Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 10, 2016 via mobile

I really was excited to stay here. I looked forward to it and thought it would be a step up. It was actually two steps down. When I went to open my room for the first time, the key didn't work. Someone from the front desk came and let me in and went to re-do my key. Everything looked ok... More 

Helpful?
1 Thank Ann G
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for sharing your experience during your recent visit. Knowing both your areas of enjoyment and understandable concerns during your stay are valuable bits of information for us to continue to improve. We continue to try to improve ourselves everyday, so this feedback is so valuable and will be shared with our team. We hope you will allow us... More 

Omaha, Nebraska
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 20, 2016 via mobile

Had a very relaxing stay at the Holiday Inn -Carol Stream. Clean room with a bed that I wanted to take home..pool and h-tub were soothing after exploring the great city of Chicago. Stayed 2 nights and had zero problems.

Helpful?
Thank Mark P
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for sharing your recent experience at our hotel. Nice to read that you enjoyed a comfortable visit with us. - And while I'm glad you enjoyed your mattress to the point of "wanting to take it home".....thanks for leaving it for our other guests to enjoy. :-) - Thank you again, and we look forward to seeing you... More 

Level Contributor
26 reviews
11 hotel reviews
4 of 5 stars Reviewed April 14, 2016 via mobile

Nice hotel, front desk clerks very helpful with information , clean rooms, very nice , comfortable bed, quiet and very relaxing stay, ample parking , restraunt and bar attached to hotel. Definitely a return visit.

Helpful?
Thank Shawn B
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your kind words regarding our staff and hotel. We not only appreciate your sharing your experience with your fellow travelers, but also that we can look forward to seeing you on your next business trip to our area. Thanks again and we look forward to your return. More 

Wisconsin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 8, 2016

The king room (333) was spacious enough to walk between the bed & the tv/bureau w/o stubbing toes in the dark, and there was a desk w/enough space to spread out your work.The rm also had micro & frig. The rm & bath were both clean & everything looked in good condition & operated well (the bathroom water is REALLY... More 

Helpful?
Thank d m
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you taking the time to complete such a detailed review of all aspects of your stay. We really do appreciate you sharing your experience with your fellow travelers, as well as with us. The praise of our staff and cleanliness of the hotel will be shared with the employees here. I do apolgize for the couple issues you mentioned... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more   less 

Additional Information about Holiday Inn Chicago-Carol Stream

Address: 150 S Gary Ave, Carol Stream, IL 60188-2079
Location: United States > Illinois > DuPage County > Carol Stream
Price Range: $102 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago-Carol Stream 3*
Number of rooms: 193
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Also Known As:
Holiday Inn Chicago-Carol Stream Hotel Carol Stream
Holiday Inn Carol Stream
Carol Stream Holiday Inn
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