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Hampton Inn Chicago-Carol Stream

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Hampton Inn Chicago-Carol Stream
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349 Reviews from our TripAdvisor Community

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Showing 346: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a wedding at Prairie Landing Golf Club. Was very close and easy to get to the wedding and back from hotel. Received Hilton Honors points and received an AARP discount. Nice and quiet area and breakfast was great. Wished I could have used the pool and fitness facility which appeared very nice and clean - but was... More 

Review collected in partnership with Hampton

Helpful?
Thank 467jennieh
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you Happy makes us Happy! That is why we greatly appreciate your time and feedback! You comments have brightened up my day! Thank you so much for your time and kind comments. I will be sure to share them with the entire team as they will be so excited knowing they helped ensure a perfect stay. More 

Saint Louis, Missouri
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

The hotel messed up my reservations and then there were bedbugs in my room. And then they told me I couldn't get a refund that night, when I had to leave at 3:30 a.m. because of the bugs. When I insisted on a refund the desk clerk told me I was fully refunded when I was not. I don't think... More 

Review collected in partnership with Hampton

Helpful?
Thank debra b
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

I thank you for taking the time out to talk with me last week. I am so grateful knowing that we stood by our guarantee and refunded you 100%. More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed this hotel, great staff. Location was good, Breakfast was tasty. We enjoyed the late check out. The facilities was all very nice. This hotel was pet friendly and we'll use them next time when we have our pet.

Review collected in partnership with Hampton

Helpful?
Thank robertbJ5063DZ
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you happy makes us happy. I am so delighted to hear you enjoyed your stay with us. We look forward to having you and your pet back as our guests. Thank you for your feedback and being our guest. More 

Collierville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

i was expecting a get what you can room since all the rooms in Chicago area were booked. The Hampton exceeded my expectations across the board. For an older hotel it was terrific. We'll definitely be back!

Review collected in partnership with Hampton

Helpful?
Thank Cvilltrvlr
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you happy makes us happy! I am very pleased to see you enjoyed your stay with us. Thank you for your kind comments and feedback! More 

Sandwich
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several different times...always great!! The rooms need a little updating but the breakfast area is always clean ...even the breakfast lady is on the ball cleaning up after everyone and making sure the food prep is full ...you can tell there is some care involved.

Review collected in partnership with Hampton

Helpful?
Thank Karen W
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you happy, makes us happy! I am so delighted to hear such wonderful comments about your recent stay with us. Thank you for taking the time out to provide us with your feedback and recognizing our breakfast hostess. More 

Wisconsin Rapids, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After several stays at this hotel, consistency of service and accommodations show through. From the room to the free buffet breakfast you can't find a better deal. If staying in Carol Stream, IL I Highly recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank thomasnK879RA
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you Happy, Makes us Happy! I am so delighted to see you enjoyed your stay. It was a pleasure having you as our guest. Thank you for your kind comments. More 

Monticello, United States
1 review
4 of 5 stars Reviewed August 20, 2016

Staff were courteous, was dissapointed that using the number on my Hilton Honors card to book my reservation and then staff could not print out or email a receipt for my stay. Had to deal with Travel Web. Hotel clean and food was fresh for breakfast. Like that they put out cookies in the afternoon.

Review collected in partnership with Hampton

Helpful?
Thank David H
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

We as a team greatly appreciate you being our guest and providing us with feedback. We take tremendous pride in ensuring 100% Happiness Guarantee for you and all our guests. Thank you for your help ensuring Happiness! More 

1 review
1 of 5 stars Reviewed August 19, 2016

I am a Hilton Honers member, I booked two nights with this hotel a few weeks ago. Staff members here are not helpful at all. As I waited in line to check-in, they were chatting. AC in my room was really loud. I was woken up by the loud noise. I called front desk many times, nobody picked up the... More 

Review collected in partnership with Hampton

Helpful?
Thank Kertes H
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you Happy makes us Happy as we have a 100% Satisfaction Guarantee policy. I would like to talk to you more about this situation. What dates did you stay with us? More 

Shoreview, Minnesota
Level Contributor
3 reviews
4 of 5 stars Reviewed August 18, 2016

Great location across from the Senior Home Windsor Park. Staff is excellent but we first room had a dead AC unit but they promptly moved us. Room was not cleaned during the second day of our stay. Front desk gave me a bottle of water and apologized as it was too late for house keeping to assist. They also helped... More 

Review collected in partnership with Hampton

Helpful?
Thank Larszz
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for letting me know your room was not clean on your second day, as I will be sure to investigate why this occurred. It was certainly our pleasure having you as our guest and I am very happy we were able to help you with your conference call. More 

Laurel, Md.
1 review
5 of 5 stars Reviewed August 12, 2016

I wasn't able to enjoy the stay very long because we were only here 10 hours. But it was an enjoyable 10 hours. The breakfast was very good and I like the TVs in the lounge area. The price of the water and soda was very reasonable.

Review collected in partnership with Hampton

Helpful?
Thank Harold S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time out of your busy day to provide great feedback. I am so pleased to hear you enjoyed your stay with us. Thank you again for the kind compliments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy your stay at the Hampton Inn Chicago-Carol Stream hotel, located off North Avenue just 3.5 Miles west of Interstate 355. Situated in DuPage County between the cities of Wheaton and Carol Stream, Illinois, this hotel is within 5 miles of Wheaton College, Central DuPage Hospital, Center Ice of DuPage and four tournament-quality golf courses. Visit the estate and admire Civil War memorabilia at Wheaton's Cantigny Park, tour the Billy Graham Center Museum on the college campus or spend an afternoon at Lynfred Winery. ... more   less 

Additional Information about Hampton Inn Chicago-Carol Stream

Address: 205 W North Ave, Carol Stream, IL 60188-2051
Location: United States > Illinois > DuPage County > Carol Stream
Price Range: $109 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago-Carol Stream 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn Chicago-Carol Stream Hotel Carol Stream
Hampton Inn Carol Stream
Carol Stream Hampton Inn
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