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Hampton Inn Chicago-Carol Stream

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Hampton Inn Chicago-Carol Stream
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341 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Monticello, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff were courteous, was dissapointed that using the number on my Hilton Honors card to book my reservation and then staff could not print out or email a receipt for my stay. Had to deal with Travel Web. Hotel clean and food was fresh for breakfast. Like that they put out cookies in the afternoon.

Review collected in partnership with Hampton

Helpful?
Thank David H
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

We as a team greatly appreciate you being our guest and providing us with feedback. We take tremendous pride in ensuring 100% Happiness Guarantee for you and all our guests. Thank you for your help ensuring Happiness! More 

Shoreview, Minnesota
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Great location across from the Senior Home Windsor Park. Staff is excellent but we first room had a dead AC unit but they promptly moved us. Room was not cleaned during the second day of our stay. Front desk gave me a bottle of water and apologized as it was too late for house keeping to assist. They also helped... More 

Review collected in partnership with Hampton

Helpful?
Thank Larszz
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for letting me know your room was not clean on your second day, as I will be sure to investigate why this occurred. It was certainly our pleasure having you as our guest and I am very happy we were able to help you with your conference call. More 

Laurel, Md.
1 review
5 of 5 stars Reviewed 2 weeks ago

I wasn't able to enjoy the stay very long because we were only here 10 hours. But it was an enjoyable 10 hours. The breakfast was very good and I like the TVs in the lounge area. The price of the water and soda was very reasonable.

Review collected in partnership with Hampton

Helpful?
Thank Harold S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time out of your busy day to provide great feedback. I am so pleased to hear you enjoyed your stay with us. Thank you again for the kind compliments. More 

Freeport, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Clorox wipes in room so that customers may wipe down surfaces. Tell people about internet. Tell people about hot food/syrup. CLEAN bathrooms, ours had a HUGE spitball on the inside of bathroom door which looked to have been there for a long time....and maybe generations to come.

Review collected in partnership with Hampton

Helpful?
Thank Blake K
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for letting me know as we take cleanliness very seriously. Our team should have informed you about our complimentary wireless internet and a premium internet for purchase. I will be sure to speak with the team during guest arrivals. More 

Peoria, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was clean rooms and so was the lobby, quiet, good value, staff was efficient and friendly with check in and check out, good complimentary breakfast, decent location near restaurants and shopping.

Review collected in partnership with Hampton

Helpful?
Thank Gregory R S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest! More 

Atlanta
1 review
5 of 5 stars Reviewed 4 weeks ago

From the early check ins. To the late check outs. Super friendly and extremely accommodating. Rooms are clean and they Are pet friendly!!! Thanks for making my stay comfortable. Definitely will be back.

Review collected in partnership with Hampton

Helpful?
Thank 307cookie2016
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest! More 

Calera, Alabama
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

When we arrived, with reservations, we were told all they had was a king on the 6th floor which was the pet floor. My husband told them that it was ok as long as it didn't "smell like a wet dog". The room Did Not smell like a animal. The smell was very pleasant. The room was modern and very... More 

Helpful?
Thank Luzenka
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest! More 

Castle Rock, Colorado
1 review
3 of 5 stars Reviewed 4 weeks ago

The overall stay was good. Customer service great. The complimentary breakfast was excellent. Easy to check in earlier than expected. But the biggest issue was the bedbugs. My daughter and I came home with bites and rashes.

Review collected in partnership with Hampton

Helpful?
Thank 941wendellh
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for bringing this to my attention as I know we spoke yesterday several times and was unaware of this. We take this very seriously and will investigate this immediately. Thank you for your time and feedback! More 

Denver
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I usually like Hampton Inns but this wasn't my favorite stay. The room was okay but the common areas were worn, unclean and it smelled stale and kind of gross. The good news was the front desk woman was very friendly and inviting.

Review collected in partnership with Hampton

Helpful?
Thank letsgoavshockey
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest! More 

Cornelius, North Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

2 nights in hell! Barking dogs! Broken tub, stuck entry door, loud HVAC, inoperable Internet. I would not recommend this place. I'd rather commute from the airport than stay in this hotel. Very few amenities.

Review collected in partnership with Hampton

Helpful?
Thank darryllk
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for informing us about your experience. I was able to speak to you personally and resolve the issues. Unfortunately we experienced an internet router that failed and needed to be replaced. We as a team did the best we could under the given circumstances. We always learn from our experiences and hope to manage them better next time. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy your stay at the Hampton Inn Chicago-Carol Stream hotel, located off North Avenue just 3.5 Miles west of Interstate 355. Situated in DuPage County between the cities of Wheaton and Carol Stream, Illinois, this hotel is within 5 miles of Wheaton College, Central DuPage Hospital, Center Ice of DuPage and four tournament-quality golf courses. Visit the estate and admire Civil War memorabilia at Wheaton's Cantigny Park, tour the Billy Graham Center Museum on the college campus or spend an afternoon at Lynfred Winery. ... more   less 

Additional Information about Hampton Inn Chicago-Carol Stream

Address: 205 W North Ave, Carol Stream, IL 60188-2051
Location: United States > Illinois > DuPage County > Carol Stream
Price Range: $109 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago-Carol Stream 2.5*
Number of rooms: 121
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Also Known As:
Hampton Inn Chicago-Carol Stream Hotel Carol Stream
Hampton Inn Carol Stream
Carol Stream Hampton Inn
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