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Hampton Inn Chicago-Carol Stream

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205 W North Ave, Carol Stream, IL 60188-2051
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (27)
Room & Suite (19)
Dining (9)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn Chicago-Carol Stream
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Carol Stream
Location
Cleanliness
Service
Value
Enjoy your stay at the Hampton Inn Chicago-Carol Stream hotel, located off North Avenue just 3.5 Miles west of Interstate 355. Situated in DuPage County between the cities of Wheaton and Carol Stream, Illinois, this hotel is within 5 miles of Wheaton College, Central DuPage Hospital, Center Ice of DuPage and four tournament-quality golf courses. Visit the estate and admire Civil War memorabilia at Wheaton's Cantigny Park, tour the Billy Graham Center Museum on the college campus or spend an afternoon at Lynfred Winery.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
567Reviews3Q+A32Room tips
Traveler rating
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Popular mentions
Glen M wrote a review Aug 2020
2 contributions
My family stayed here for 2 nights and the room expectation was worst. They gave us room 302 after checking in and there is towel on the floor, broken door, and bed sheets not organized. Someone left there and they did not even fixed the bed. When we transferred to a new floor at 4th floor, the room is big but the bathroom there is a used towel behind it. And the siding of the room is also broken. We feel like the carpet is dirty also thinking that we are in an abandoned hotel. There’s also no heater for that hotel, and the second night we had a broken elevator. Phone hotel does not even have a ringtone. Worst hotel ever not recommending it to anyone... Staff at night is not sure what he is doing compared to the person in the morning shift.
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Date of stay: August 2020Trip type: Traveled with family
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Jim wrote a review Jul 2020
Holland, Michigan4 contributions1 helpful vote
My family routinely comes here 6 or more times a year and rents 2-4 rooms at a time. We’ve been coming here for the past 10 years as our parents live nearby. We’ve seen a sharp decline over the past years as you never know when the pool will be closed (last year was closed for months), or if the weight room equipment will be working, if your room temperature will be stable or if you’ll have coffee in the room or extra TP besides the half roll on the spool. But The front desk staff is wonderful, friendly and ever so helpful. Our last visit in early July we rented 3 rooms. Because of the issues we had (half a roll of TP, a dirty washcloth on the bathroom floor when we came in, only 1 coffee pack in the room, a dead phone line, room heating and cooling going from hit to cold, queen sheets on a King bed so bedspread comes off in the night, bedside alarm going off at 6 am in two of our three rooms, an old yogurt container being stuck to the inside of the refrigerator) Because we are Hilton Gold members, I asked for one of the three rooms to be free as that is Hampton policy. The woman at the desk said she did not have the authority to do so and only the manager did. She took my phone number down and said he would call me in the next day or two. No call ever came. We have moved this hotel for years. But after a couple years of decline, and no call from the manager, we are done here. The breakfast used to be superb year after year, and now you get a bag with a bar, apple, water and frozen muffin for a grand total of 3 grams of protein to start your day. Hampton needs to declassify this property as a Best Western as it simply no longer has the standards of a Hampton or Hilton property. Stay at your own risk.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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denisaaa2020 wrote a review Mar 2020
Appleton, Wisconsin1 contribution
Because of my poor rating this might not get included with the other reviews. I was very dissatisfied with the room air handler was above average in decibels, bathroom sticky and drywall screws hanging out of electric outlet box, and torn carpeting in two places. The room was more than lived in.
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Review collected in partnership with Hampton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Melody G, Manager at Hampton Inn Chicago-Carol Stream
Responded Mar 14, 2020
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Hampton Inn in Carol Stream, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Sincerely, Melody Gateley
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Todd S wrote a review Feb 2020
Carol Stream, Illinois6 contributions
After years of staying here for the location, won’t be back. The entire property shows signs of neglect and disrepair. Cleanliness ok but not great. Heater covers of the unit in two different rooms this same week, as well as in the common areas.
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Review collected in partnership with Hampton
Date of stay: February 2020
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled on business
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Response from Melody G, Manager at Hampton Inn Chicago-Carol Stream
Responded Feb 19, 2020
We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Hampton Inn in Carol Stream, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Our location is scheduled for a renovation later this year. We are so excited what this will mean to our guests. Sincerely, Melody Gateley
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Stay157539 wrote a review Jan 2020
1 contribution
Our trip wasn't for pleasure. It was due to a =my dad being released from the hospital and returning to him place. But he passed away on Saturday (1/18/20). So stay was for a short time by meant alot to me to be able to say good bye for the last time to my dad.
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Review collected in partnership with Hampton
Date of stay: January 2020
Value
Rooms
Location
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Sleep Quality
Trip type: Traveled with family
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Response from Melody G, Manager at Hampton Inn Chicago-Carol Stream
Responded Jan 21, 2020
We are very sorry for your loss. We are glad that you were able to see him and say good bye. Please accept our sincere condolences. Warm regards, Melody Gateley AGM Hampton Inn Chicago-Carol Stream
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PRICE RANGE
$96 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn chicago-carol stream hotel carol stream, hampton inn carol stream, carol stream hampton inn
LOCATION
United StatesIllinoisDuPage CountyCarol Stream
NUMBER OF ROOMS
121
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Frequently Asked Questions about Hampton Inn Chicago-Carol Stream
Which popular attractions are close to Hampton Inn Chicago-Carol Stream?
Nearby attractions include First Division Museum at Cantigny (4.0 miles), Cantigny Park (4.1 miles), and Cosley Zoo (1.9 miles).
What are some of the property amenities at Hampton Inn Chicago-Carol Stream?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn Chicago-Carol Stream?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Chicago-Carol Stream?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Chicago-Carol Stream?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Chicago-Carol Stream?
Conveniently located restaurants include Pa Lian Burmese Restaurant, Steamboat BBQ, and Fire + Wine.
Are there opportunities to exercise at Hampton Inn Chicago-Carol Stream?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hampton Inn Chicago-Carol Stream located near the city center?
Yes, it is 0.8 miles away from the center of Carol Stream.
Are any cleaning services offered at Hampton Inn Chicago-Carol Stream?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hampton Inn Chicago-Carol Stream?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Chicago-Carol Stream offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.