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Holiday Inn Carbondale Conference Center

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Holiday Inn Carbondale Conference Center
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133 Reviews from our TripAdvisor Community

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Showing 132: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 13, 2016 via mobile

The room was clean and comfortable. The decor was out dated. The restaurant attached to the hotel was passable. We went for breakfast both mornings. The first day we chose the buffet...not the best choice. The next day we ordered off the menu and the food was much better. We stayed at this hotel many years ago and I remember... More 

Helpful?
1 Thank Meredith C
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Meredith C, Thank you for staying with us for such a special occasion. We're glad you found the room clean and comfortable. We do apologize for any unsatisfactory experience you had, especially with the buffet selection. Your comments are very important as it helps us constantly improve our standards for service quality. We will take into consideration your review... More 

Williamsville, Missouri
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2016 via mobile

Electric went out around 3pm to no fault of the hotel. But it was extremely hot and by 10pm, we only had partial electric. No air, no frig, no elevator (I'm disabled). It was a long, miserable night. I went to checkout at 630am because I couldn't stand the heat any longer. Not only did they NOT offer a discount... More 

Helpful?
Thank LBratton
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear LBratton, Thank you for your review regarding your most recent stay with the Holiday Inn Carbondale Conference Center, IL. Please accept our sincerest apologies for the issues and inconveniences you have encountered during your stay. Rest assured that all your concerns will e looked into and appropriate actions will be taken. I would like to address this with you... More 

Illinois
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

Typical Holiday Inn located close to everything. Front desk staff is always friendly. Fat Bottom Bettys restaurant is hit or miss. Was upgraded to a king study suite as I am a platinum ihg rewards member. Little disappointed this time as the ice bucket had mold and there was a cigarette burn on the desk chair.

Helpful?
Thank Snobal1001
Boston, Massachusetts
Level Contributor
183 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed June 27, 2016

This hotel served its purpose. The rooms were clean and the hotel was generally quiet. I appreciated that they recognized my IHG elite status and provided me with a coupon for breakfast at the in-hotel restaurant. The hotel is conveniently located off the highway and there's ample parking out front. I would stay here again if in Carbondale.

Helpful?
Thank Evan M
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Evan M, Thank you for being an IHG Rewards Club Elite member and for choosing to stay at our hotel and for leaving a valuable review. it is very nice to know that you noticed the cleanliness of the rooms and found the location to be convenient. We hope to have the pleasure of serving you again should your... More 

Herrin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 15, 2016

I have always felt that Holiday Inn always had the nicest, most professional staff of most hotel chains. I was shocked when we were greeted by a gum smacking front desk attendant on our arrival. These kinds of things can be easily overlooked because I like a stick of gum every once in a while. We get to our room... More 

Helpful?
Thank MrBanks73
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear MrBanks73, Thank you for taking the time to share your experience from your stay at our hotel. While we appreciate the positive comments about the spacious and well furnished rooms, we are very sorry for not meeting your expectations with the staff service, and for the noise disturbance. Comments like these are important to us and helps us identify... More 

Crystal River, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2016 via mobile

I've stayed here a number of times with my family as I am a frequent traveler to Carbondale. Despite my criticisms, it is my hotel of choice in Carbondale. My main frustration is the breakfast. Most of these hotels advertise and provide a decent continental breakfast. This location does not. They have an attached restaurant and offer a coupon for... More 

Helpful?
Thank usernamereadytaken
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear usernamereadytaken, Thank you for taking the time to write a review about your stay with us. We certainly appreciate you choosing our hotel whenever you visit Carbondale. On the other hand, we would like to apologize for the less than satisfactory breakfast experience you had during your visit. Reviews like yours are very valuable as they enable us to... More 

Albuquerque, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2016

Very nice hotel, friendly staff and clean and spacious rooms. The included breakfast was a nice touch and the washer/dryer was much appreciated. The hotel is a nice location, out of town, but close to shopping center. Always good to make a reservation in advance, as being a college town always something happening.

Helpful?
Thank micro01
Washington, DC
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 19, 2016

Hotel was nice. Staff was friendly and the rooms were clean and modern. There is a restaurant next door that served good food. WiFi worked well and a decent selection of TV channels. A limited free breakfast associated with the restaurant next door and for a nominal amount it can be upgraded to a more substantial meal.

Helpful?
1 Thank BD456
Bunker Hill
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2016

For the Price Okay But no free breakfast, had to pay. Room Service was great. 2 boys in the pool being too wild to enjoy it. Bad parenting. Also got a call at 2:15 am being harrassed by another room. ugh!!

Helpful?
1 Thank Vicky O
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Vicky O, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our room service to be great. However, we would like to apologize for the inconvenience caused by other guests during your visit. We also regret the issues you had with our breakfast offers. Reviews... More 

Chicago, Illinois
Level Contributor
69 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2016 via mobile

What a great Hotel, it's graduation weekend and they where ready for it! The staff is amazing and extremely helpful. We would definitely recommend this hotel, but you have to plan way in advance because it's a College town and it books out almost a year I advance!

Helpful?
1 Thank Meatball1995
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Award Winning Holiday Inn Hotel & Conference Center Carbondale, IL. We have received Holiday Inn's Service Excellence and Torchbearer Awards. Guests appreciate how our corporate atmosphere makes comfort and convenience a top priority. We are just 5 miles from Southern Illinois University and are located 12 miles from I-57. We offer the finest in upscale hotel services in all of Southern Illinois. Relax, It s Holiday Inn. Maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or unwind in our hot tub. Catch up on work in our business center. Houlihan's serves breakfast, lunch and dinner daily, where Kids Eat Free. Houlihan's is perfect for dining or for watching your favorite sporting event.Our event space and outstanding service makes Holiday Inn Carbondale the Southern Illinois elite meeting venue. Our meeting planner coordinates every detail of your event, making us the favorite for all your conference and banquet needs. Businesses near hotel: SIU, Carbondale Memorial Hospital, Comprehensive Center, Carbondale Clinic. Near hotel: Shryock Auditorium, Race to Race, DuQuoin Fairgrounds, Giant City Park, The Holiday Inn Hotel & Conference Center Carbondale, IL. Everything you expect, and a whole lot more. ... more   less 

Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 N Reed Station Rd, Carbondale, IL 62901-7117
Location: United States > Illinois > Carbondale
Price Range: $131 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn
Hotel Style:
#1 Business Hotel in Carbondale
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