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Holiday Inn Carbondale Conference Center

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2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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115 Reviews from our TripAdvisor Community

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Louisville, Kentucky
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place is very Clean , well taken care of and looks as nice as the pics online , we had a very enjoyable experaince and would defiantly go back ..... The hotel was a hair high but well worth the price , we had a great time

Helpful?
Thank Chad D
Tipton, Indiana
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 18, 2015

if this is the very best Carbondale has to offer...We are in Trouble! This hotel is Not A PIT! But it has signs everywhere asking you to rate it a perfect 10. For the price i paid and it being full Holiday Inn, It should be a lot cleaner. Things such as.. The lobby had dust balls. The windows when... More 

Helpful?
Thank cartender
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

I want to apologize about the condition of the lobby and the windows. I have had the maintenance staff clean the exterior windows of the floors and spoken with the front desk about sweeping regularly. I do hope that you found the room clean and comfortable. Jane Kearney, GM More 

Stoney Creek, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

Stayed here for a family wedding. Great location to our venue. I like they gave guest discounted coupons for breakfast buffet at the adjacent restaurant. The rooms wire decent quality. Needed some upgrades. The quality over is good but could be better. The staff was very friendly, it was very busy do to the state fair.

Helpful?
Thank MUFCfan4life
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing your stay. We will be undergoing renovation this winter and hope to be ready to impress on your next visit! Jane Kearney, GM More 

Sapporo
Level Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

I spent two nights at the Holiday Inn in Carbondale this week. The room was fine and the location is just outside the main part of town and SIU. I stayed at the old Holiday Inn Carbondale 23 years earlier, and while the location of this one is a bit farther away, this hotel is much nicer. The cost is... More 

Helpful?
Thank xClark-Griswoldx
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. We look forward to you next visit! Jane Kearney, GM More 

WHEATON
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 19, 2015

We stayed at this hotel for three nights on the afternoon of the second I found something under the pillow it looked like a vary dead spider I also stated that my legs were iching. I walk down to the front desk with the item asked for the manager who told me it was not a bug I stated what... More 

Helpful?
Thank COLLEEN C
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

I am very sorry about your experience. I am happy to hear that we got your sheets changed and will speak with housekeeping to ensure that every room is spotless every time. Jane Kearney, GM More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 16, 2015

Hotel staff was willing to do what they needed to in order to take care of my situation in my original room. They bent over backwards to make sure I was happy with my new room. I was told I would receive 1 free night and when I checked out this morning, I didn't receive the credit but I didn't... More 

Helpful?
Thank Gina N
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. I am happy to hear we were able to help you and apologize about the issue with the credit. We hope to see you again next time you visit Carbondale. Jane Kearney, GM More 

Christopher, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 15, 2015

We stay here frequently and each time is fantastic. We are still amazed at how welcoming the staff is and how clean our room is every time. This hotel sets the standard that other hotels should strive to meet. For anyone staying in Southern Illinois, the Holiday Inn Conference Center in Carbondale is the best choice by far!

Helpful?
Thank JanellT89
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We are always happy to have you stay with us. We hope to see you again soon. Jane Kearney, GM More 

Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

We stayed here before touring SIU. Good location for visiting the college. We had a 2 room suite that was very big. The pullout was in good shape and the bathroom was very big. King size bed was comfortable. Only down side was the lighting in the bathroom was dim. Staff was welcoming and helpful as well. Ate at fat... More 

Helpful?
Thank Spdpmd
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for reviewing your stay. We would be happy to have you back again anytime. Jane Kearney, GM More 

Auburn, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

We stayed at this hotel on 9/25-9/26 for SIU Family Weekend. Hotel was super clean and very well maintained. Staff was courteous. Only downside is no free breakfast. There is a restaurant attached and the hotel does provide discounts off of the breakfast. I will definitely stay here again.

Helpful?
Thank Jerry S
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for your review. We hope you think of us again next time you are traveling in the area. Jane Kearney, GM More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 14, 2015 via mobile

During our stay, through no fault of Holiday Inn, our room was next to a couple with an autistic child. When we got back to our room around 7:30, we were bringing our luggage in and the neighbor came over to ask us to be quiet her some was really scared from the noise. So in efforts to make the... More 

Helpful?
Thank Maveric J
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to write a review of your stay. We are happy to hear that your stay went well and that everyone was comfortable and accommodated. Please visit us again soon. Jane Kearney, GM More 

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