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Americas Best Value Inn / Carbondale

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Americas Best Value Inn \/ Carbondale
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Marissa, Illinois
2 reviews
2 of 5 stars Reviewed 3 weeks ago

We just stayed here for my daughters wedding. I went with cheap and cheap is what we got. Needed a smoking room, received that, without an ashtray. There was blood on the toilet, burn holes in the comforter, and no Wi-Fi available. The TV had no remote and only 1 channel. Never saw any kind of breakfast, just coffee. Several... More 

Helpful?
Thank walbyn2
Rolla, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

i WAS STAYING AT AMERICAS BEST VALUE INN. I was there from June of 2014 until November of 2015. the only reason for this was because i got out of the hospital from being a victim of attempted murder and i had a lot of therapy and things i needed to do before i could get a real job. They... More 

Helpful?
Thank MartinaJean Z
Level Contributor
107 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed June 22, 2016 via mobile

We were very disappointed with our room. It was cheap looking inside the room; the fire alarm was failing down from the ceiling, the bathroom door handle was falling apart, there was a ring in the bath tub, and the choices for breakfast was poor. We will never stay here again. We told management to fix it when we checked... More 

Helpful?
Thank kathyloveshotel
Smithfield, Illinois
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed April 22, 2016 via mobile

I caution anyone wanting to stay here because of the price. Do not do it! We booked for 2 nights through booking.com. There is nothing good I can say about this place. Everything is broken and run down. Looks more like a crack house than a motel. Our door didn't even latch, probably had something to do with the door... More 

Helpful?
Thank Rachel H
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I sincerely apologize about the issues you had with your stay. We have made our maintenance staff aware of all of your comments and he has repaired the door latch and has inspected your room to repair anything that is is in need. Our housekeeping staff has deep cleaned your room, will be shampooing, and checking everything to make sure... More 

Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2016

Where to start. I should have known when I went to check in and on the front entrance door was a loose cabinet-style handle- not professional. My first words to the clerk were, will I be getting a nice room? After check-in, I noticed I was the only car in the parking lot (until about 11:00 pm.). I went out... More 

Helpful?
1 Thank ovseestraveler
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am so sorry for your experience and for not meeting your expectations during your visit. I am personally addressing all of your concerns and we will be making updates to provide our guests with the most comfortable and relaxing stay. Our maintenance person has inspected your room and made all of the repairs to your door and cabinet. We... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 22, 2016 via mobile

Made this stop as an overnight stay on a road trip. Amenities were not as advertised. Signs were up inside our room telling us to make sure doors were locked, cars were locked and that they were not responsible for stolen items. Cable was iffy, no HBO even though it was advertised. Could not log into WiFi even though free... More 

Helpful?
1 Thank Amanda W
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am deeply sorry about the issues you had during your stay and I assure you that I am personally addressing all of your concerns. Our maintenance person has repaired your shower, and we are checking our wifi strength and cable to make sure that everything is working properly. Again, I apologize for anything about your stay that was less... More 

El Paso
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 5, 2016 via mobile

This is a good motel, a little outdated but clean, could use some renovatin. The owner & staff members are humble and helpful. I stayed at this Motel for a couple weeks since I was up there for work. I would definitely stay here again.

Helpful?
Thank Francis M
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

It was great to have you as our guest. Thanks for your kind words and for the good recommendation. We work hard to give our guests the best service with clean rooms and a great price. We look forward to seeing you again next time you're in Carbondale. We hope you have an great 2016! Sincerely, Neal P Manager More 

Bloomington, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 22, 2015

Do yourself a favor - DO NOT STAY AT THIS HOTEL. A scary, dingy, smelly place. Holes and stains on their bedding, hair in the bathtub, creepy crawlies on the floor. Their breakfast is a joke. On the night we stayed there the rate was $100. ARE YOU KIDDING ME?????

Helpful?
Thank Eva F
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am very sorry for the experience you had during your stay. I am addressing all of your comments and concerns so that we can improve for our future guests. I will be having our pest control specialist inspect all of our rooms and our great staff will be taking extra care to make sure that all of our rooms... More 

Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 2, 2015 via mobile

Great place for a great price. Bed linens smelled new and the room was cleaned. No cigarette smell no stains . Great front desk staff. The hotel is easily located and accessible and plenty of room for parking . Alot of places to eat within walking distance

Helpful?
Thank Toestedagin
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I'm really glad that you chose us for your stay in Carbondale and thanks for taking the time to let us know about your experience. We are very glad that enjoyed our great location, fresh clean rooms, friendly service, and amazing savings. We hope to see you again very soon! Sincerely, Neal P. Manager More 

2 reviews
5 of 5 stars Reviewed July 28, 2015 via mobile

Being an S.I.U graduate, I'm familiar with most (if not all) of the hotels in the Carbondale area. I've had family and friends come in to town numerous times over the years, and America's Best Inn is the only hotel in the area where they've never had a negative experience. The staff is courteous, professional and more than accommodating. The... More 

Helpful?
Thank Matthew K
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Matthew K, I'm very glad that you chose to stay with us during your visit to Carbondale. Thanks for taking the time to leave a review about your stay and share you your great experience. We always do everything we can to provide our guests with clean rooms, friendly service, and great savings. We look forward to seeing you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Americas Best Value Inn / Carbondale

Address: 700 E Main St, I-57 at SR 13 West, Exit #54-A, Carbondale, IL 62901-3107 (Formerly Motel 6 Carbondale)
Location: United States > Illinois > Carbondale
Price Range: $56 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Americas Best Value Inn / Carbondale 1.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Americas Best Value Inn / Carbondale Hotel Carbondale
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