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Hampton Inn Carbondale

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Hampton Inn Carbondale
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317 Reviews from our TripAdvisor Community

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Showing 316: English reviews
peoria, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed there in the past and this time they updated the rooms to a great relaxing room with deluxe showers instead of the standard tub/shower combo. great update! the room was painted with great brown colors.Also nice beds.

Review collected in partnership with Hampton

Helpful?
Thank Victor F
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are so glad you liked the remodel and look forward to seeing you again soon. More 

Deerfield, IL
Level Contributor
171 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This property was recently refreshed and renovated and it's even nicer than it used to be. IN my opinion it's the nicest hotel in C'dale. Everything was clean and worked well. My only very minor quibbles with the update- No phone book in the room No TV Card showing the channel line up, and the onscreen TV guide didn't work.... More 

Helpful?
Thank irisarbor
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are glad you liked the new remodel and enjoyed your stay. Sorry you didn't find everything you needed in your room, but the front desk has several different items they could have given to you. More 

Missoula, Montana
1 review
5 of 5 stars Reviewed 6 days ago NEW

First time in the capital of Southern Illinois. This location was outstanding for learning my way around. Business center, tourist maps and brochure and very pleasant staff were most helpful. I've found my headquarters for this region.

Review collected in partnership with Hampton

Helpful?
Thank Denis M
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

So glad you enjoyed your stay and found what you were looking for. Hope to see you again soon. More 

Towanda, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay at Hampton Inn Carbondale It has recently been updated and is clean and fresh. We have stayed her before and appreciate the updated rooms. Staff is generally friendly and helpful. We will be back.

Review collected in partnership with Hampton

Helpful?
Thank BusyMomma96
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

So glad you enjoyed your stay. See you soon!! More 

La Grange, United States
1 review
4 of 5 stars Reviewed 1 week ago

Everything at the Hampton was great, except for my sleeping expereience. Clean room, good water pressure in the shower, great daily breakfast with lots of choices. One big negative is the bed and pillows were not comfortable at all. Bed had lots of spring in it, making me think the mattress was very old and used. Pillows didn't have any... More 

Review collected in partnership with Hampton

Helpful?
Thank Paul M
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I am glad you enjoyed your stay. I am sorry that you did not get the best night of sleep. We are currently working on replacing all of our mattresses. So if you are in the area in the future, please give us a second chance. More 

St. Louis, MO, United States
1 review
5 of 5 stars Reviewed 1 week ago

I do not know how long this hotel has been open, but it was like I was the first guest on opening day! Will definitely try to stay there if visiting Carbondale! Hotel is also close to places to eat and entertainment.

Review collected in partnership with Hampton

Helpful?
Thank Jerry H
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

Thank you so much and we are happy that you enjoyed your stay. We just completed a renovation in May 2016. Look forward to seeing you again soon. More 

Rock Island, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon our late arrival, we were treated by a courteous staff that helped us plan our sightseeing for the next day. The room was very clean and the hotel was quiet. A very nice stay in a quiet part of town. The morning staff was also friendly and helpful and the breakfast was good with a very clean dining area.

Helpful?
Thank Leonard A
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I am so glad you had a great stay and we look forward to seeing you again soon. More 

Morton, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The hotel staff did not check us into the room we occupied for the duration of our 3 day stay. They gave my specific room number to another guest so in the middle of getting dressed and ready for my WEDDING, they forcibly moved gown, flowers, everything to another room two floors above...that wasn't ready yet. So I had to... More 

Review collected in partnership with Hampton

Helpful?
Thank Teresa K
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Tuscaloosa, Alabama
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Dont really know where to start with this one. We were in the area for a wedding as part of a group that had blocked a minimum of 15 rooms from this hotel. When our friend ,who was the one that sat everything up arrived and tried to check in and was told that she didn't have a room even... More 

Helpful?
Thank Robert P
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that it did not meet your expectations; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved... More 

Northport
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice rooms and staff was very helpful. The entrance to the parking lot is a little crazy. Should have at least two entrances to the parking lot. Otherwise it's a great hotel. Breakfast was okay but I'd prefer more selections

Review collected in partnership with Hampton

Helpful?
Thank terryhE8140SG
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I am glad that you enjoyed your stay. Hope you stay with us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover hotels in Carbondale, IL, and book the Hampton Inn Carbondale for your next business or leisure trip to southern Illinois. Perfectly located on the east side of Carbondale, close to many restaurants, golf courses and public parks. All hotel guests can take advantage of our free, hot breakfast buffet daily. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn Carbondale

Address: 2175 N Reed Station Rd, Carbondale, IL 62901-7137
Location: United States > Illinois > Carbondale
Price Range: $146 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Carbondale 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Carbondale Hotel Carbondale
Carbondale Hampton Inn
Hotel Style:
#3 Business Hotel in Carbondale
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