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Hotel Santika BSD City

257 reviews
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Traveler (102)
Room & Suite (23)
Dining (2)
Overview
  • Excellent19%
  • Very good36%
  • Average34%
  • Poor7%
  • Terrible4%
Travelers talk about
“teraskota mall”(17 reviews)
“coffee shops”(6 reviews)
“book store”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (257)Write a Review
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27
40
59
13
9
Show reviews that mention
All reviewsteraskota mallcoffee shopsbook storebusiness triphotel is locatedindonesian traditional foodshopping centerqueen bedan optionmany optionsnice breakfaststayed here for two nightsdirect accessdonutslittle bitwifi connectionnice rooms
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1 - 5 of 148 reviews
Reviewed 3 weeks ago via mobile

The hotel was okay considered the price. The room was small but enough for 2 people. Bathroom was okay but the water from shower did not run constantly, so it always get warm and cold. Close to aeon mall and ICE. Breakfast was great, lots...More

Thank TTSFBP
Response from GM H, General Manager at Hotel Santika BSD CityResponded 2 weeks ago

Dear Mr./ Ms. TTSFBP, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in TripAdvisor from your recent visit in BSD City. We are delighted to know that you enjoyed your overall stay with...More

Reviewed 4 weeks ago via mobile

I was staying here for a business trip and having unpleasant time during checkin it takes very long to confirm my company account. it also happened during check out time where we as a group who book a number of rooms doesnt have a facilities...More

Thank Anggi T
Response from GM H, General Manager at Hotel Santika BSD CityResponded 3 weeks ago

Dear Mr./ Ms. Anggi T, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at Santika BSD City Hotel, as every guest impression is valuable for us. We are delighted...More

Reviewed 4 weeks ago

I was staying in Santika hotel BSD on new year eve, staff were friendly. It was included buffet dinner, but most of foods are in average. We had breakfast and staff were lack attentiton of coffee and tea which unrefill for such a long time....More

Thank Rangga_Abimata
Response from GM H, General Manager at Hotel Santika BSD CityResponded 3 weeks ago

Dear Mr. Rangga_Abimata, Warmest Greeting from Hotel Santika BSD City – Serpong. We are delighted to know that you enjoyed your overall stay with us as well as. We greatly appreciated your comments about of our comfortable room with balcony, and we are glad that...More

Reviewed January 13, 2018 via mobile

Stay for one nite and the reception took care of our request for Hollywood twin bedded room. They have problem of generating card key for the room but the staff went escorting us to our room. Ac unit work nicely and shower had a decent...More

Thank Zaxman
Response from GM H, General Manager at Hotel Santika BSD CityResponded January 17, 2018

Dear Mr. Zaxman, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you so much for taking the time to give us detail experience during your recent stay with us on TripAdvisor. We are thrilled your stay with us enjoyable such the convenience of...More

Reviewed January 8, 2018

I stayed in a room over-looking the main road. Outside is a bit noisy because it is in a busy area. Still, the room is very comfortable, the staff are quite friendly and the service is good. Kiki at the hotel reception was very helpful.More

Thank thomaseloft
Response from GM H, General Manager at Hotel Santika BSD CityResponded January 10, 2018

Dear Mr. thomaseloft, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for taking the time to share your feedback in online review page following your recent stay in Hotel Santika BSD City - Serpong. I hope that you had a pleasant return...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
$39 - $50 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$39 - $50 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (102)
Room & Suite (23)
Dining (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Kunal T
October 28, 2016|
AnswerShow all 5 answers
Response from JillPowell | Reviewed this property |
No swimming pool. Every meal in the area is cheap.
0
Votes
girindra
January 7, 2015|
AnswerShow all 3 answers
Response from John J | Reviewed this property |
No it doesn't. But there is another hotel around the corner that has a nice rooftop swimming pool
0
Votes
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12
Room Tips
"They have balcony which we could access without ask permittion, sometimes other we need to sign disclaimer..."
Read review
"If you can choose a room not over-looking the main road, it is better."
Read review
"Rooms on higher floors o the east side are quieter and have a good views"
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"choose room with the street view, its more serene in the evening"
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