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BEST WESTERN Inn & Suites - Midway Airport

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BEST WESTERN Inn & Suites - Midway Airport
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241 Reviews from our TripAdvisor Community

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Showing 238: English reviews
3 of 5 stars Reviewed 2 days ago NEW

Quest should have all the comforts as close to Home as Possible when away from Home. This can make for a enjoyable and restful trip away on Business or Pleasure. Breakfast can be better and space is limited, not a lot of room.

Review collected in partnership with Best Western

Helpful?
Thank michaeldV6199IV
CA
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Flew in late from CA and didn't want to drive up to the suburbs at 11 pm. Good and convenient to Midway airport. It is located on the other side the the little hill. The area was starting to get a little questionable/uncomfortable.

Helpful?
Thank NinaCa
Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We got a good value for our price. The stay was pleasant and the rooms were clean. Service was great. The internet could have been a little better. I need high speed for my work in the film industry. We loved the breakfast in the morning. Especially the waffles. Parking was great considering it is Chicago. It was also close... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Charles W
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. The internet is always being tweaked. We hope to improve it. Thank you for the kind words. We hope we'll see you again. And by the way, we have an idea for a movie! More 

Toronto, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel for a single night stay right before an early morning flight out of midway airport. It was cheap and offered continental breakfast, so that's all I needed. I think that Chicago area hotels are very expensive, because for the amount paid, I've stayed at much better hotels. My room was clean, but the hotel is old... More 

Helpful?
1 Thank j m
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. We agree: Chicago hotels are expensive, especially in the warm season. We passed on your compliment to our staff. We look forward to serving you again. More 

Travelers are raving about these Burbank hotels

Celebration, Florida
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

We wanted a place close to Midway airport and chose this Best Western. The blankets included a foam layer that I couldn't quite figure out. The room was clean but there was an an area on the wall about 8" X 9" which had been patched but not painted. The morning breakfast was simple but satisfactory. The front desk staff... More 

Helpful?
1 Thank Stephanie G
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. We are sorry to hear room had an unpainted patch. We passed on that comment to our repair staff. We agree: Chicagoland hotel prices are too high. We hope you will consider staying with us again. More 

Clayton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2016

It needs to be renovated very bad when I open the door to my room it smells very musty and still the bathroom sink was practically falling off you should not just run the water and it goes down it went down very slow which left gunk in the sink the staff was very rude and did not accommodate whatsoever... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Ammee S
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. We re very sorry to her about your stay with us. We apologize that so much went wrong. Our staff is working on the pool, but that doesn't do you any good. The sink issue is also being dealt with. More 

Tulsa, Oklahoma
1 review
1 of 5 stars Reviewed June 19, 2016 via mobile

A group of us traveled to Chicago for a family wedding. We all checked in 4 rooms total. At 3am one of our group went to the front desk to report being bitten by bed bugs. They told him they would need proof that it was really bed bugs and they'd test in the morning. Needless to say he couldn't... More 

Helpful?
Thank Andrea P
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for writing a review. The hotel is regularly inspected for bed bugs, but you saw what you saw. Unfortunately, things happening in the middle of the night aren't always that easy to rectify. We apologize for the inconvenience to your families. More 

Chicago, United States
1 review
5 of 5 stars Reviewed June 15, 2016

We made our reservations on the Internet and when we arrived, the front desk did not have them in the system. I produced my copy of the reservation and the lovely man at the desk upgraded our room to a Jr. Suite for the same cost of a regular room because of it. To be honest, we usually stay in... More 

Review collected in partnership with Best Western

Helpful?
Thank Bobbe Ann C
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for taking the time to write such a detailed review. We are happy to hear that our staff was so helpful. We passed on your compliments. The wi-fi issue never stops, and we never stop working on it. And, of course, we look forward to seeing you again. More 

SPALDING, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2016

Needs to be updated and more staff to help. rooms should be checked overall this hotel met my needs as it was close to the airport , but has a few problems with items not working. I would stay again but only if needing to be at the airport.

Review collected in partnership with Best Western

Helpful?
1 Thank William C
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for writing a review. We are working on that update you rightfully identify. We hope you shared specific complaints with the front desk. Please consider staying with us again. More 

Elizabethton, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2016

Stay was pleasant and staff was helpful. Affordable. Rooms were clean enough. Breakfast was ok. This was a convenient location for our purposes. Wish their pool was useable though. No water was in it... My granddaughter wanted to swim; they said it was closed for repairs.

Helpful?
1 Thank djgrwhite
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. We wish the pool was open too. Murphy's Law states that a swimming pool breaks down when its swimming season! We're glad everything else worked out for you. We look forward to serving you again. More 

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Inn & Suites - Midway Airport

Address: 8220 S Cicero Ave, Burbank, IL 60459-1510
Location: United States > Illinois > Burbank
Price Range: $101 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Inn & Suites - Midway Airport 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Best Western Inn And Suites-Midway Airport
Best Western Inn & Suites-Midway Airport Hotel Burbank
Best Western Midway Airport
Burbank Best Western
Best Western Burbank
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