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Extended Stay America - Chicago - Buffalo Grove - Deerfield

Hotels.com$119*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Extended Stay America - Chicago - Buffalo Grove - Deerfield
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58 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Buffalo Grove - Deerfield
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Showing 56: English reviews
Reviewed April 11, 2016 via mobile

First upon my arrival the front desk agent was gone and I waited over 15 mins until anyone was around to check me in. Then I get to my room and the door handle was BROKEN. I then proceeded to call the front desk for 30 mins till I finally got ahold of someone to change rooms. Get put into...

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Helpful?
Thank Patty M
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you for providing us with details about your stay. The service issues you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, I have used your comments as a training tool to coach our front desk staff to ensure we are providing each guest with professional and prompt customer service. Additionally, I...

Reviewed December 17, 2015 via mobile

I stayed at the hotel for 2 weeks and one of the best thing about the hotel is the shuttle service. This is specially helpful to people like me who have offices nearby. The shuttle other than taking you to office also does run to fresh farms on Tuesday and Walmart on Thursday. The driver Doug is very friendly and...

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Helpful?
1Thank Ankit B
Farwell, Michigan
Reviewed October 10, 2015

Easy access to major roads, Hotel is kept very clean and attractive. Staff are friendly and accommodating, have a pleasant way to make you feel welcome. Across from the parking lot is a beautiful man made pond with a beautiful waterfall. It was so nice to take a little time to enjoy the waterfall and let the business end of...

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Helpful?
1Thank Lookinup
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay and that we exceeded your expectations. I am very proud of our staff for providing you with excellent customer service! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Michigan
Reviewed September 28, 2015

I stayed here once before, a few years ago, in addition to in August 2015. I have been staying at other locations of the same chain, but my company relocated to where they are closer to this one now. My experience both times at this particular hotel was good. I had a minor issue with one of the other guests,...

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Helpful?
Thank DJ3423
Haverhill, Massachusetts
Reviewed September 23, 2015

I just returned from a one night stay at the Extended Stay America in Buffalo Grove. Check in was easy, was given a room on the third floor, which was your standard Extended Stay quality, but was clean, which is all I care about. You could hear lots of room noise in the hallways, however, as soon as I entered...

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Helpful?
Thank Dan S
Augora Hills, United States
Reviewed September 4, 2015

I stayed here repeated for 8 months and kept coming back time and again, even though there are newer/nicer places to stay in the area - all because of the great staff and the excellent welcome and attention that they give guests - really made you feel welcome and like coming home.

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Helpful?
Thank S M
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that our staff made you feel comfortable and welcome. I am proud of our team for how they go above and beyond to make each guest feel at home. Thank you again for your review, and we look forward to seeing you in the...

Plover, Wisconsin
Reviewed June 28, 2015 via mobile

Whomever had the room before me had obviously been cooking exotic spiced food. Smelled bad.... sheets over the nose. There seemed to be lots of families living here. It doesn't seem like a hotel for business travelers. I will choose another option in the future.

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Helpful?
Thank onemanwolfpack61
Tucson, Arizona
Reviewed June 16, 2015

The place is clean, but that's all the good news. here's the thing: the little kitchen is woefully Ill equipped with lowest quality supplies. The towels are the worst I've ever found in a hotel...sandpaper would be an improvement. We went out and bought our own. The fridge was noisy. The recliner was uncomfortable. The cable TV had only a...

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Helpful?
Thank Wongudriter
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

I appreciate you bringing your experience to our attention. I am disappointed to hear that your stay was not to your expectations. In response to your feedback, I will be using your comments as a training tool to make sure we do our best to provide each guest with a comfortable stay with great customer service. I am grateful for...

Chicago, Illinois
Reviewed June 10, 2015

I only stayed one night out of the week I had planned. I had five main issues: 1. noise. I could hear the hall, the rooms above and on both sides. There must be no insulation in those walls at all. 2. Atmosphere - when I checked in, there were a couple of ethnic families standing in the main entrance...

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Helpful?
Thank rwynne2015
Mumbai (Bombay), India
Reviewed May 24, 2015

Extended stay is a budget hotel and it was good, i.e. clean and comfortable. The hotel is great value. WiFi is decent. Breakfast is minimal - coffee, some granola bars, etc. This was my first time in an Extended stay and I wasn't disappointed by it.

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Thank Sudesh_Sawant
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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Business Center with Internet Access

Additional Information about Extended Stay America - Chicago - Buffalo Grove - Deerfield

Address: 1525 Busch Pkwy, Buffalo Grove, IL 60089-2686
Location: United States > Illinois > Lake County > Buffalo Grove
Price Range: $89 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Buffalo Grove - Deerfield 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay Buffalo Grove
Buffalo Grove Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Chicago - Buffalo Grove - Deerfield staff and other travelers.
1 question
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Questions? Get answers from Extended Stay America - Chicago - Buffalo Grove - Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3 rd floor has nice view”
paddybhat, Jul 8, 2016 | Read review
“Look someplace else!”
Wongudriter, Jun 16, 2015 | Read review
“Choose another hotel”
480pc, Apr 21, 2015 | Read review
“i personally like the 3rd floor”
petek797, Dec 19, 2012 | Read review
“Everything was great about the room except that the tv was a little small. I don't know if other units have bigger tvs or not but might be worth asking if that's something that's important to a patron.”
  • So nice having a stove and fridge in the unit!
317melanief, Jan 5, 2012 | Read review
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$119* /night
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ExtendedStay$119
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Prices are for 1 room, 2 adults
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