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Extended Stay America - Chicago - Buffalo Grove - Deerfield

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Extended Stay America - Chicago - Buffalo Grove - Deerfield
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53 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Los Angeles/Chicago
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

This is the most basic of rooms you could imagine. Everything is just ok. Nothing feels new, but its not gross either. I did not use the kitchen. Extended Stay, so no room cleaning every day like a standard hotel. Fairly secure (key entry afterhours was not working - anyone could walk right in) The location is good as its... More 

Helpful?
Thank Hoping_to_Help
Des Plaines, Illinois
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed there for 3 weeks and it was the most memorable stay as it was our 1st visit to USA....it was a memory to cherish....staff was very helpful also..specially Dough....he made our stay more comfortable coz he took us for grocery shopping..you are a gem person Dough...the outside view of the hotel was marvelous....scenic...overall a very Gud exp....

Helpful?
Thank ganarch
Manager_11525, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

We appreciate your kind words in your review. I am pleased to read we were able to provide you with excellent customer service and accommodations while you enjoyed the scenery near our location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 13, 2016 via mobile

My family of six and I had the unfortunate privilege of staying in two rooms for a few days during the first week of July 2016. As soon as we walked into both rooms, a strong smell of dirty sweaty feet combined with Dorito chips knocked us back. The smell was absolutely repulsive. We were so tired after a 12... More 

Helpful?
Thank WorldTraveler0805

Travelers are raving about these Buffalo Grove hotels

Buffalo Grove, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2016

Had nice stay for 10 days, Hotel has micro kitchen and nice cozy bed. For the money you spend per night I feel it is worth it. Best thing ever happened to us, we met best person on earth "Dough". He was always there to take us to wall mart, fresh farms and office. This world needs more people like... More 

Helpful?
Thank paddybhat
Manager_11525, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

It is great reading how you had an excellent 10-day stay with us. I'm glad to see our fully equipped kitchen was beneficial to you. It is also good to know you enjoyed your room and overall experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to... More 

Gurgaon
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 31, 2016

It has standard rooms with kitchenette attached thus becomes a good option if you re planning to put up for more than a month. Naturally the rates go down as the stay is extended (but booked in advance). No food service is provided by the facility, however, some useful joints are just across the road. The area is quite open... More 

Helpful?
Thank Hakoonamatata
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 11, 2016 via mobile

First upon my arrival the front desk agent was gone and I waited over 15 mins until anyone was around to check me in. Then I get to my room and the door handle was BROKEN. I then proceeded to call the front desk for 30 mins till I finally got ahold of someone to change rooms. Get put into... More 

Helpful?
Thank Patty M
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you for providing us with details about your stay. The service issues you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, I have used your comments as a training tool to coach our front desk staff to ensure we are providing each guest with professional and prompt customer service. Additionally, I... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

I stayed at the hotel for 2 weeks and one of the best thing about the hotel is the shuttle service. This is specially helpful to people like me who have offices nearby. The shuttle other than taking you to office also does run to fresh farms on Tuesday and Walmart on Thursday. The driver Doug is very friendly and... More 

Helpful?
1 Thank Ankit B
Farwell, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 10, 2015

Easy access to major roads, Hotel is kept very clean and attractive. Staff are friendly and accommodating, have a pleasant way to make you feel welcome. Across from the parking lot is a beautiful man made pond with a beautiful waterfall. It was so nice to take a little time to enjoy the waterfall and let the business end of... More 

Helpful?
Thank Lookinup
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay and that we exceeded your expectations. I am very proud of our staff for providing you with excellent customer service! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to... More 

Michigan
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 28, 2015

I stayed here once before, a few years ago, in addition to in August 2015. I have been staying at other locations of the same chain, but my company relocated to where they are closer to this one now. My experience both times at this particular hotel was good. I had a minor issue with one of the other guests,... More 

Helpful?
Thank DJ3423
Haverhill, Massachusetts
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed September 23, 2015

I just returned from a one night stay at the Extended Stay America in Buffalo Grove. Check in was easy, was given a room on the third floor, which was your standard Extended Stay quality, but was clean, which is all I care about. You could hear lots of room noise in the hallways, however, as soon as I entered... More 

Helpful?
Thank Dan S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Business Center with Internet Access

Additional Information about Extended Stay America - Chicago - Buffalo Grove - Deerfield

Address: 1525 Busch Pkwy, Buffalo Grove, IL 60089-2686
Location: United States > Illinois > Lake County > Buffalo Grove
Price Range: $75 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Buffalo Grove - Deerfield 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay Buffalo Grove
Buffalo Grove Extended Stay
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