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Four Points by Sheraton Buffalo Grove

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900 W Lake Cook Rd, Buffalo Grove, IL 60089-1980
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (24)
Room & Suite (8)
Dining (2)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Buffalo Grove
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Buffalo Grove
Location
Cleanliness
Service
Value
Where You Want to Be. The Four Points by Sheraton Buffalo Grove boasts a prime location near several interstate highways in Chicago’s northwestern suburbs. Our business-friendly hotel provides easy access to several Fortune 500 companies, and our free shuttle runs to local addresses within a 3-mile radius. OHare International Airport (ORD) is 18 miles away. All under One Roof. Our northwest Chicago hotel has everything you need for a great stay. Relax in our indoor pool, whirlpool, or sunny patio area. Make time for a good workout in our state-of-the-art fitness center. Start your day with a delicious breakfast in our restaurant, and come back for dinner. Stop by our lobby bar for a cocktail or one of our Best Brews™. Our three function venues total 1,280 square feet. An executive boardroom comfortably seats 14 people, while a 960-square-foot room accommodates receptions of up to 100 and banquets of up to 80.Home away from Home. Each of our 155 well-appointed guest rooms includes thoughtful amenities like free wireless High-Speed Internet Access, an ergonomic work station, and the plush Four Points signature bed. Upgrade to a corner room to enjoy the benefit of a private balcony.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Room service
Safe
Telephone
Iron
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 1 more
Hotel links
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52Reviews4Q+A5Room tips
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Popular mentions
pleahy2016 wrote a review Feb 2020
Las Vegas, Nevada3 contributions
Do not get a room on the 2200/2300/2400 block. You will have a good room, but they have not upgraded the network/internet access. And the plumbing is a little iffy. Other that that, the staff if amazing.
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Traveled on business
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Response from Eric W, Operations Mgr. at Four Points by Sheraton Buffalo Grove
Responded Feb 20, 2020
Good Morning Pleahy2016, Thank you for taking the time to tell us about your stay with us. We appreciate the feedback. We hope to serve you again in the future. Sincerely,
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Liina S wrote a review Dec 2019
Vantaa, Finland2 contributions5 helpful votes
I had very bad experience with this hotel. I had made a reservation on Expedia. Few weeks before trip I cancelled my booking, because we choosed another one. On last day when we were in USA I got an email from Four Points by Sheraton "Thank you for choosing us as your home away from home. Our entire Four Points Buffalo Grove team has enjoyed having you here! etc" and sent me a folio. There was check in time, check out time and room number. I wrote them back that it must be a mistake, because I haven't been there. Then I contacted with Expedia and they also have contacted with Four Points by Sheraton and they told that I used my entire reservation. Like what a lie?! I asked for proof of registration card or photo or something, but they couldn't send it to me. They charged from my credit card around 630 dollars, but my bill was 505 dollars. I wrote them that I'm going to police with that and since that they haven't answered anymore.
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Date of stay: November 2019
Service
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Response from Eric W, Ops Mgr at Four Points by Sheraton Buffalo Grove
Responded Dec 30, 2019
Thank you for informing us your situation. We would like to research this further for you. Please contact the hotel at your earliest convenience.
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J3709URjosephd wrote a review Dec 2019
Alpharetta, Georgia3 contributions
Not far off the freeway and right on a main East West corridor, this location will have you within 10 minutes of dozens of businesses, restaurants, etc.. All Four Points have a soothing scent to them and honestly the rooms are nicer than most equally-priced hotels.
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Don't forget to bring headphones to the gym so you can hear what you're watching
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Response from Eric W, Ops Mgr at Four Points by Sheraton Buffalo Grove
Responded Dec 23, 2019
Thank you J3709URjosephd, We appreciate you taking a moment from your day giving us some feedback regarding your stay. We are so glad that it was a positive experience for you and can't wait to see you soon.
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Mary Beth T wrote a review Dec 2019
2 contributions
I come here several times a year to attend a scrapbooking event. I feel right at home because of the warm hospitality especially by Lana in the dining room. She is always smiling. This is a great hotel!!
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Date of stay: December 2019Trip type: Traveled with friends
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Jack M wrote a review Oct 2019
Houston, Texas5 contributions1 helpful vote
Business travelers beware. WiFi does not work here and cellular connect is weak (Verizon). Front desk said they are aware of the issues and have been so for a while. Were not even apologetic about the issue. Property itself is run down and musky smell in my “upgraded” room. I am lifetime titanium member and would never stay here nor recommend it to anything ever again even if free. Thanks
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Date of stay: October 2019Trip type: Traveled on business
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Response from EricW4225, Ops Mgr at Four Points by Sheraton Buffalo Grove
Responded Oct 28, 2019
Good morning Phani M, Thank you for taking the time to tell us about your stay with us. I apologize about the WIFI you experienced. We are embarrassed on the level of service we failed to provide you with. We know you have many choices when traveling and thank you for choosing us. We understand how frustrating you felt and hope you can find it your heart to forgive us. We know it’s difficult to make a wrong situation right, however we know should we be lucky enough for you to return to our facility you won’t regret it. Sincerely,
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PRICE RANGE
$106 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham garden inn buffalo grove hotel buffalo grove, wyndham buffalo grove, buffalo grove wyndham
FORMERLY KNOWN AS
Wyndham Garden Buffalo Grove
LOCATION
United StatesIllinoisLake CountyBuffalo Grove
NUMBER OF ROOMS
152
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Frequently Asked Questions about Four Points by Sheraton Buffalo Grove
Which popular attractions are close to Four Points by Sheraton Buffalo Grove?
Nearby attractions include Willow Stream Park (0.4 miles).
What are some of the property amenities at Four Points by Sheraton Buffalo Grove?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Buffalo Grove?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Four Points by Sheraton Buffalo Grove?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Buffalo Grove?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Buffalo Grove?
Conveniently located restaurants include Countyline Tavern, Dolce Bakery and Cafe, and Yen Yen Restaurant.
Are there opportunities to exercise at Four Points by Sheraton Buffalo Grove?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Four Points by Sheraton Buffalo Grove located near the city center?
Yes, it is 0.5 miles away from the center of Buffalo Grove.
Are any cleaning services offered at Four Points by Sheraton Buffalo Grove?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Buffalo Grove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Buffalo Grove?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.