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Fairfield Inn Kankakee Bourbonnais

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Fairfield Inn Kankakee Bourbonnais
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Tucson, Arizona
Reviewed 3 weeks ago via mobile

This visit was much better than last time. Cleaner....better front desk service and breakfast was more efficiently run as well as cleaner in general. They just started renovations so was a tad noisy but not bad enough to complain and started at 9am vs 8.... the only issue was room service didn't even touch our room the 2nd night and...

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Helpful?
Thank MichelleB1101
TMIHospitality1, Manager at Fairfield Inn Kankakee Bourbonnais, responded to this review

Dear MichelleB1101, Thank you for taking the time out of your busy schedule to leave us a review and for allowing us another chance to host you. I'm pleased you found improvements with our cleanliness, front desk staff and complimentary breakfast since your last visit. However, I apologize that your room did not receive housekeeping services. I can imagine how...

Lindenhurst, Illinois, United States
Reviewed October 30, 2016 via mobile

I was at this hotel for one night on September 19, 2016. Charlotte greeted me with enthusiasm and genuine happiness that I was at the hotel. That started my stay off perfectly. Great stay and great hotel. If you are traveling they will treat you well and make sure you have everything you need.

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Helpful?
Thank Christie K
Aspen, CO
Reviewed September 30, 2016

This is a very nice place to stay in the area! I have been there several times and every time is just great. The rooms are exceptionally clean and well maintained. The staff could not be nicer. Each and every one is friendly and helpful. There is a pool but I have never used it because it is always busy....

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Helpful?
Thank lmaspen
Sherwood, Arkansas
Reviewed September 20, 2016

Can't go wrong with Fairfield Inn, or any other Marriott property. Rooms are clean and comfortable. The staff is always very friendly and welcoming. This hotel is in a pretty good location, near a mall, and lots of eating establishments. I always like to walk about 2 miles after I'm finished with a long day of driving, and I was...

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Helpful?
Thank Walklady
Shawnee Mission
Reviewed September 12, 2016 via mobile

We choose Fairfield Inns for a reason. And this one did not disappoint. Clean room, good shower, comfortable bed, good breakfast and professional staff. I guess if I was going to find a negative it would be the room seemed to be slightly smaller than most Fairfield Inns. No fridge and no microwave which we never use anyway. Would I...

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Helpful?
Thank Huskerthedog
Ohio
Reviewed July 21, 2016

We were in town for a family wedding and wanted a hotel with a pool and hot tub. Fairfield Inns are usually well maintained and run so we stayed here. The rooms were fine, seems a bit overpriced for the area and room but they were clean and comfortable. The woman behind the desk was wonderful about accommodating my nephew...

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Thank tryingtohaveitall
Clermont, FL
Reviewed July 12, 2016

One of our favorite places to stay, the staff is always welcoming and helpful. Breakfast has a very nice assortment of food. Bottle water was available in the lobby after being out in the very warm weather. Clean and comfortable rooms, continues to be updated and well maintained.

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Helpful?
Thank Richard W
Northville, Michigan
Reviewed July 3, 2016

My family was so happy with our stay here! It is very clean and comfortable. The breakfast is great. There were even fresh cookies, water and coffee in the lobby. Every staff member was friendly and helpful. We would definitely stay here again!

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Helpful?
Thank Becky W
Park Ridge, Illinois
Reviewed June 29, 2016 via mobile

I'm lying in the bed as I type this review, because the strong smell of cigarette smoke is burning my throat and it's keeping me awake. The room didn't smell bad when I walked in, so I assume there's a shared ventilation system that's contaminating my room. I have not called the front desk to complain, because I doubt they...

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Helpful?
Thank k3mike
TMIHospitality1, Manager at Fairfield Inn Kankakee Bourbonnais, responded to this review

Dear K3mike, Thank you for your review. I'm so sorry to hear that your experience was less than satisfactory. I only wish you had specified the the smoke odor you encountered so we could have accessed the situation. I am also very sorry for the pool being down and for the inconvenience it caused. Please contact the hotel so we...

Houston, Texas
Reviewed June 3, 2016

The hubby and I stayed here twice once on the way to and from chicago. The hotel is clean and the staff is very nice. On our second stay we asked if we could have an early check in? We were initially told no as the hotel was full which wasn't an issue since we knew it wasn't likely anyway...

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Helpful?
Thank velasco2205
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This Marriott hotel is located off I-57 and State Route 50 at exit 315, across from the Northfield Square Mall. This Kankakee hotel is near the offices of CSL/Behring, Bunge, Riverside Medical Center, Shapiro Dev Center, and Provena/St. Mary's. Start your day off with a complimentary hot breakfast with with a variety of hot and cold options. Guests of our Marriott hotel also have access to our indoor pool and hot tub. ... more   less 

Additional Information about Fairfield Inn Kankakee Bourbonnais

Address: 1550 N State Route 50, Bourbonnais, IL 60914-4483
Location: United States > Illinois > Bourbonnais
Price Range: $112 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kankakee Bourbonnais 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Fairfield Inn By Marriott Kankakee Bourbonnais Hotel Bourbonnais
Fairfield Inn Bourbonnais
Fairfield Bourbonnais
Bourbonnais Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn Kankakee Bourbonnais staff and other travelers.
2 questions
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St. Pete Beach, Florida

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Questions? Get answers from Fairfield Inn Kankakee Bourbonnais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I prefer the west-facing rooms (away from the front entrance).”
 of 5 bubbles lmaspen, Sep 30, 2016 | Read review
“You may want to stay on the first floor, elevator is a little slow but not really a problem.”
 of 5 bubbles truckload, Jul 12, 2016 | Read review
“Suites are best !”
 of 5 bubbles MichelleB1101, Oct 14, 2015 | Read review
“Ask for specific things like refrigerator and microwave if you'll need them.”
 of 5 bubbles PullmanCougar, Aug 24, 2014 | Read review
“we stayed in double queen rooms that were right next to each other. I request that every time we stay in a hotel and this was the first time I have ever received it..... Nice.”
 of 5 bubbles kendraw270, Jan 2, 2014 | Read review
5 of 5
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