I used to judge a property on cleanliness, comfort and quiet...since the pandemic I have included mask compliance as part of criteria for basing my review...this property was clean , the beds were comfortable..road noise was a problem and front desk clerk had no face covering as did a few patrons sitting in lobby area..pool area was nice..hot tub closed..hot breakfast items were provided along with pastries, yogurt, cereals and fresh fruit...dining area was closed for our safety...eating in room was no problem..
I made several changes to my reservation prior to arrival and the staff could not have been more accommodating. We had a total of 5 rooms booked for friends from out of state because due to COVID travel to and from Chicago is restricted. I arrived a night before everyone else. I've been staying at this hotel for 6 yrs for the record. I spoke with a very friendly woman named Kelly when I needed to upgrade my reservation. She was no less than fantastic and super friendly. I only regret I was unable to thank her in person. The rest of the staff FANTASTIC especially consider tourism is way down. My room was clean and very comfortable. The only downside was that my refrigerator wasn't working. They sent a tech and a specified time the next day and he discovered it was only unplugged. I assume since it was most likely out of use for 7 months of COVID. To tp op it all off they even granted all of his travelers an extra hour of checkout. I was bummed that there was no hot food at the breakfast buffet but that's just the state of the industry now. The upside is that there are so many great places to eat within walking distance. I really cannot wait to return. Thanks to everyone at the Comfort Inn! …
The Comfort Inn was exactly as expected. The room was very clean, the staff was friendly, and the breakfast was decent. The only drawback was it was a little hard to find the entrance to the hotel after dark. The Inn has a small bar and there is a good Italian restaurant just across the parking lot.
We stopped here for a quick overnight on a road trip. The property was clean and well kept outside and in the front desk area. Unfortunately, our room was not as clean. White socks worn to bed at night and only used to walk to the bathroom and back a couple of times became filthy. The hotel management told us later we should have asked for a new room. I agree, but we didn't realize how dirty the carpet was until the next morning. A word of caution: Check the carpet! On the plus side the staff was friendly, the room was quiet and the breakfast was good. We walked to Cracker Barrel for supper and there are many stores nearby.
Very nice Hotel. Clean. and the A/C works great! It's located close to training camp. Bring your own breakfast for the weekends if you plan to leave early they don't set out breakfast until 7:00 am. Pool and Hot Tub were clean.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing