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Comfort Inn

Hotels.com$91*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Comfort Inn
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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Chandler, Arizona
Reviewed 3 days ago NEW

My wife and daughter stayed one night at the Comfort Inn in Bourbonnais in April 2017. They arrived late and left early the next morning for a college visit to Olivet. The room itself was fine, but we were billed $250, which I discovered a month later on my credit card stmt. I called the hotel, and they said a...

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Helpful?
Thank BenB47
Chicago, Illinois
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago via mobile

I dropped off a college student and needed to stay the night. As I walked in the staff was welcoming and warm—not just polite and helpful, but genuinely hospitable, like they were excited to see me. Every time I went to the desk with an issue, I was greeted with warmth and a helpful attitude. The physical atmosphere of this...

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Helpful?
Thank Christopher G
About Hotel's Favorite Review
Mundelein, Illinois
Reviewed 2 weeks ago via mobile

Our overnight stay was quite and uneventful. The staff was friendly. Breakfast was typical and hot. The one negative is the "scam" of the $1.50 safe charge. It's added to your bill no matter what. If you ask, it will be removed and there is signage tell you about the charge but still how many people get charged for something...

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Thank micahel56
Reviewed April 18, 2017 via mobile

I had a lot of choices for a three-day stay while attending a conference here. I didn't realize that most of the delegates to this annual conference would stay at this hotel. But I see why they do. From the desk services, to the spacious rooms, to the breakfast, to the cleanliness of the facility overall, to the price compared...

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Thank Dr. Bob D
Idaho
Reviewed April 6, 2017 via mobile

Room was not all that spacious but clean and had comfortable beds. Thia property had good working laundry machines which was a necessity for me on this trip. The breakfast room staff was exceptional. We were the last ones at breakfast and the staff saw that we were staying back to talk. She came by to turn off the blaring...

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Thank Kenyamite K
Reviewed March 3, 2017 via mobile

My husband and I decided on this hotel because it was the only one in the area that had a pool and whirlpool. When I checked in the lady at the desk was kind of rude. She didn't seem very welcoming. We were told they were completely booked the night before and we wouldn't be able to get into our...

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Thank Bethany A
Chatham, Illinois, United States
Reviewed January 28, 2017

Rude staff. Told guests they could not have a glass of wine in the common area (when they have a bar) and could not have snacks for their kids in common areas. Nowhere is this "rule" posted nor was it stated at check in. Staff response to guests when guest questioned why was "I'm done with you". Guess what? We...

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Helpful?
1Thank David R
Terri C, General Manager at Comfort Inn, responded to this review

We spoke on the phone. You shared your comments with me. You might be more comfortable at another hotel.

Reviewed January 16, 2017 via mobile

The hotel itself is sufficient. Clean, spacious rooms, good beds, nice linens. Most of the staff is friendly. But the manager (older lady late 40's - early 50's) needs extra courses on customer service. She is completely rude and has let her "manager" title to go to her head. Bottom line....the cost of the hotel room includes 2 people per...

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1Thank Denise P
Terri C, General Manager at Comfort Inn, responded to this review

Thank you for your phone call of apology. I appreciated it.

Conover, Wisconsin
Reviewed December 15, 2016

We had large and spacious room. Kelly the lady who checked us in was really nice. We asked about places to eat that we could walk to and she suggested a place close by and gave us coupons to use there. Really good food there. The pool was clean and the water was warm. I hate some places where the...

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Helpful?
Thank dmpemt
Terri C, General Manager at Comfort Inn, responded to this review

Really glad you enjoyed your stay!

Newark
Reviewed November 19, 2016

Positives were clean and roomy hallways, coffee available 24/7, free newspapers, refrigerator and microwave in room, coffee in room with free WiFi, nice amenities and nice clean pool and hot tub. Negatives were charging for having safe in the room (they took off the $1.50 fee), and the two pieces of exercise equipment were inoperative. Breakfast was as expected for...

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Helpful?
Thank Lawrence P
Terri C, General Manager at Comfort Inn, responded to this review

We appreciate your comments. We strive to be welcoming, clean and safe to all of our guests.

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just off I-57 at exit 315, conveniently located next to Northfield Shopping Mall. Monday through Thursday complimentary drink coupons given to Tucci's Fine Italian restaurant! The Legends Sports Center, Kankakee River State Park, Splash Valley Water Park, Exploration Station for Children and Olivet Nazarene University home to the Chicago Bears training camp are just a few of the many visitor sites to enjoy. ... more   less 

Additional Information about Comfort Inn

Address: 1500 Illinois Highway 50, Bourbonnais, IL 60914 (Formerly Americas Best Inns & Suites Bourbonnais/Kankakee)
Location: United States > Illinois > Bourbonnais
Price Range: $94 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Choice Hotels, Travelocity, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americas Best Inns & Suites Bourbonnais/Kankakee Hotel Bourbonnais
Americas Best Inns And Suites Bourbonnais/Kankakee
Lees Hotel Kankakee
Lees Hotel Bourbonnais
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a big room, the king size room upstairs on the front side of the building is huge.”
dmpemt, Dec 15, 2016 | Read review
“Check to make sure shower is big enough.”
413denniss, Sep 24, 2016 | Read review
“Elsewhere... for better value.”
Milestogo481055, Aug 22, 2016 | Read review
“The rooms are all good but we like it close to the front desk for better wifi and close to ice and ect.”
atlee2, Oct 14, 2015 | Read review
“Stayed one night on the ground floor and it was quiet.”
98craigr, Jun 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$91* /night
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Cancelon$104
Priceline$91
ComfortInn$91
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*Disclaimer
Prices are for 1 room, 2 adults
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