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SpringHill Suites Chicago Bolingbrook

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SpringHill Suites Chicago Bolingbrook
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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Columbus, Ohio
Reviewed 1 week ago

Stayed here for a little getaway to meet some family. Check-in was amazing the best ever. Staff were very pleasant and always on top of their game. Every time staff saw me or family we would be greeted with Mr. and Mrs. Pool was very nice but ledge was raised a little so was hard to jump off for little...

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Helpful?
Thank knicks02
Management response:

Thank you for sharing your experience at the SpringHill Suites Chicago Bolingbrook. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again...

Saint Charles, Missouri
Reviewed 2 weeks ago

We had some personal business in Chicago and stayed here Sunday night before fighting the traffic to get into downtown the next day. After a long drive in from St. Louis, we were blown away by the staff! The evening hostess was outstanding, making us feel right at home. We needed a few items (shaving creme, extra soap, etc.) and...

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Helpful?
Thank mcpfuchs
Management response:

Thank you for sharing your experience at the SpringHill Suites Chicago Bolingbrook. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again...

Kansas
Reviewed 3 weeks ago

We arrived early (noon) hoping to change clothes before attending a wedding. They got us into our 2 rooms so we had plenty of time to get ready. Rooms were spacious and clean. They had much better black out curtains than other hotels. Good beds and pillows. And we did not hear highway noise in our room on back side...

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Helpful?
Thank KChusker
Management response:

Thank you for sharing your experience at the SpringHill Suites Chicago Bolingbrook. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Saint Louis, Missouri
Reviewed November 2, 2016

I stayed at this hotel for one night in October. When I got up the next morning, I had to take a cold shower because there was not any hot water. This is unacceptable for a hotel that is charging $200/night. I notified the front desk, and they did not seem to care.

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Helpful?
Thank burr32
Management response:

Thank you for taking the time to write a review of your stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology. We hope to have an opportunity to better your experience in the future. Warm regards

Halifax, Canada
Reviewed October 17, 2016

Truly this hotel is somewhere between 3 & 4. The service was very good and the hot breakfast options in the morning were a great start to the day. That said, there are no real options for lunch/dinner so you will need to go outside the hotel. The room was fairly small and modestly decorated but the bed was quite...

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Helpful?
Thank Jeff S
Management response:

Thank you for taking the time to write a review of your stay with us. As we pride ourselves delivering a memorable hotel experience during your travels, we have unfortunately fallen short. Please accept our sincere apology. We hope to have an opportunity to better your experience in the future! Warm Regards

Reviewed September 15, 2016

Overall the staff was excellent and responded in a very professional manner. Breakfast was good and they provided many choices. Only recommendation that I have is to ensure that you fully inspect your room upon checking in to this hotel.

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Helpful?
Thank Codyalan04
Management response:

Thank you for taking the time to write a review of our hotel. It seems we have fallen short of our goal to deliver exceptional service during your stay. Please accept our sincere apology. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the area. Warm Regards

Cedar Rapids, Iowa
Reviewed September 4, 2016

Liked the fact that the bed had a sheet plus a duvet so one didn't need to overheat. The King sized bed was a little too big for the space, making access around the bed and into the closet a little tight. Breakfast was ample with sausages, scrambled eggs, yogurt, juices, coffees, cereals and many breads. The worst thing about...

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Thank mjrg59
Chicago, Illinois
Reviewed September 3, 2016

Once again you never fail for me this is my choice hotel when I visit a local music venue Great service clean - quiet -Very Satisfied staff has knowledge of local area for food ect I will be back in Nov - 2016

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Thank Rob1163
Atlanta, Georgia
Reviewed August 30, 2016

Nice clean hotel. They let me check in early as I flew in at 9.30 am. Breakfast was great. Continental- Eggs, Bagels, Fresh Waffles, Cereal, Yogurt. Rooms were ok size-We were a family of 4. We managed just fine. Enjoyed our stay. Thanks,

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Helpful?
Thank Sohail Y
Denise M, General Manager at SpringHill Suites Chicago Bolingbrook, responded to this review

Thank you for writing your review. We are delighted to hear you enjoyed your stay!

Herndon, Va.
Reviewed August 25, 2016

Yes these are suites but the rooms are very small, so if it is more than just two people you will be very cramped with a family here. It is convenient to the I-55 route, and it is clean and well-maintained. The shampoo the carpets here every day so be careful you do not slip when you are walking down...

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Helpful?
Thank appetizergal73
Denise M, General Manager at SpringHill Suites Chicago Bolingbrook, responded to this review

Dear ANGELA, Thank you for taking the time to write a review in regards to your recent stay at the SpringHill Suites Chicago Bolingbrook. As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Chicago Bolingbrook

Address: 125 Remington Blvd, Bolingbrook, IL 60440-3533
Location: United States > Illinois > DuPage County > Bolingbrook
Price Range: $113 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago Bolingbrook 3*
Number of rooms: 82
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Also Known As:
Springhill Suites Chicago Bolingbrook Hotel Bolingbrook
Springhill Suites Bolingbrook
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Questions & Answers

Questions? Get answers from SpringHill Suites Chicago Bolingbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“231 quick steps to lobby & breakfast avoiding elevator”
 of 5 bubbles Rob1163, Sep 3, 2016 | Read review
“Suites are a bit small for a family.”
 of 5 bubbles appetizergal73, Aug 25, 2016 | Read review
“The elevator was a little noisy, so try to get a room situated away from it.”
 of 5 bubbles 633jimd, Aug 2, 2016 | Read review
“Try to get a room on the other side of the very well-lit parking lot.”
 of 5 bubbles HarryE302, Jul 20, 2016 | Read review
“Ask if there's an area not near a sports team. Apparently, sports teams are there almost every weekend.”
 of 5 bubbles kathys784, May 10, 2016 | Read review
5 of 5
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