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Aloft Bolingbrook

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500 Janes Ave, Bolingbrook, IL 60440-1277
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Room & Suite (59)
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About

Location
Cleanliness
Service
Value
Stay in style at Aloft Bolingbrook, 30 minutes from downtown Chicago. This modern hotel is located in Bolingbrook, Illinois, with easy access to Interstate 355 and Interstate 55. Find great shopping and dining across the street at The Promenade Bolingbrook. Finish up your day with a cocktail in W XYZ bar or take a dip in our indoor pool. A 42-inch flat-screen TV is included in the sleek guest rooms at Aloft Bolingbrook. Each has a stack of magazines, a refrigerator, and coffee-making facilities. Guests can work out at the 24-hour fitness center, boasting a variety of cardio machines. A children’s program is also available. Bolingbrook city center is 2.5 miles from the Bolingbrook Aloft Hotel. The Boughton Ridge Golf Course is 5 minutes’ drive away. This property is also rated for the best value in Bolingbrook! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Billiards
Pets Allowed ( Dog / Pet Friendly )
Parking
Free internet
Wifi
Public wifi
Internet
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Snack bar
Business Center with Internet Access
Conference facilities
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Spanish
Hotel links
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384Reviews1Q+A59Room tips
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Popular mentions
I had high hopes for this hotel. It is very trendy and modern, which we like. We didn't even mind how chaotic the bar, breakfast area, and check in counter were. For the price of this hotel, they should have EXCELLENT BEDS AND LINENS and they DO NOT. Everything else about this hotel was nice, even though it was a little different. If you want a quiet hotel, THIS IS NOT IT. We didn't mind the noise; we were in town for a wedding and weren't in the room except to sleep. This hotel would have gotten a 5 star review from us IF the beds were comfortable, linens were decent, and pillows were high quality. The staff was fantastic, coffee hot and plentiful, and a bar in the lobby was a plus. FIX THE BED SITUATION! This could be the nicest hotel if only for that!
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Response from F4616WVbrookes, E-Commerce at Aloft Bolingbrook
Responded 2 weeks ago
Dear Valued Guest, Thank you for taking time to review us and provide honest feedback about your stay. We apologize for not meeting expectations in regards to bed comfort and upscale linens. We will share your feedback with our hotel team in order to provide a better experience in the future. We are glad you enjoyed your stay in regards to our staff, coffee, and on-site W XYZ lounge. Thank you again for your review, and we hope to welcome you back to Bolingbrook. Sincerely, Aloft Bolingbrook
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Hotel's Favorite
I always recommend this hotel when people are in town! It’s clean, contemporary, great amenities, comfortable and welcoming lobby with bar.... but most of all... the service is 5 stars! Natasha is awesome - upbeat and super helpful - and her customer service is on par with any of the finest hotels or resorts in the world! Put it all together & you would think that the stay here would be pricey - but it’s not! It’s truly world class service at a great value. Thank you!
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Response from F4616WVbrookes, E-Commerce Specialist at Aloft Bolingbrook
Responded Apr 17, 2019
Dear WGN5150, Thank you for your wonderful review! We're glad you enjoyed your stay with us, especially our amenities, friendly staff, and service. We look forward to welcoming you back to Bolingbrook in the future! Sincerely, Aloft Bolingbrook
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I should have known when I called to make an adjustment to our room that there could be problems because 'Tiana' was extremely unhelpful when I asked if we could switch to a room with two full beds instead of a king. She said she could only suggest I buy another room, even though I already had two under the reservation. When we arrived for a wedding, we saw that FOUR wedding parties were using the hotel so it was like first day of orientation at a sorority house. The check in line was out the door, and I'm sure like us, everyone was rushing to get into their rooms to get ready for a ceremony. It was 3:30 in the afternoon and when going through the hallways, frantic cleaning women were still changing beds while guests waited in the hallway of their 'new' room. To know how quickly your room was made over is pretty gross, and when we got into our rooms, it clearly didn't feel fresh or clean. Our room a pungent smell and spatter stains on all the walls, didn't want to ask but you can't feel comfortable sitting or leaning anywhere. Bathroom light was OUT, so showered in the dark and had to keep a door open at all times. The final cherry on top was a fire alarm at 3 am, fun trip down to the parking lot. No staff around to tell people it was a false alarm so we eventually just wandered back after an hour. This place clearly is understaffed and full of people who are either too busy to help or don't care to do a stand up job. Really disappointing for a place that looks hip, fresh and young.
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Response from F4616WVbrookes, E-Commerce Specialist at Aloft Bolingbrook
Responded Sep 8, 2019
Dear dvwillia, Thank you for your valuable feedback. We sincerely apologize for not meeting expectations in regards to guest service, as well as housekeeping service, and fire alarm during your stay, as we assure you this is non-indicative of our usual practices. We are committed to providing you with a great experience and hope you give us another chance in the future. Thank you again for taking time to review us. Sincerely, Aloft Bolingbrook
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The hotel met our needs for the 3 weeks we were on site, but we are switching our hotel for week 4. Here is a brief rundown of our issues: -One team member had mold in his room. -Mold was found in the workout room. -Water machine doesn't work in the workout room. -Half of the cardio machines don't function properly in the workout room. -The internet is absolutely terrible. It was very difficult to connect to the hotel WiFi and when we did, it was very slow. I could barely connect on my laptop and couldn't connect at all on my Xbox. -I can't take the stairs to my floor. I know this is a minor inconvenience, but if my room is on the second floor, I prefer to take the stairs. The hotel forces you to take the elevator to every floor. -T.V.s are old and in need of an upgrade. I've stayed at newer Alofts that have much nicer T.V.s.
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Response from F4616WVbrookes, E-Commerce Specialist at Aloft Bolingbrook
Responded Sep 4, 2019
Dear tbear865, Thank you for taking time to review us. We greatly appreciate all feedback and continuously look for ways to improve our guest experience. We sincerely apologize for not meeting your expectations in regards to cleanliness, as well as internet service and stair availability. We will share your comments directly with our General Manager in order to provide a better experience in the future. Thank you again for your review, and we hope to welcome you back soon. Sincerely, Aloft Bolingbrook
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Visited Chicago to see elderly Aunt. Unable to stay at her home and in need of room for my mom, daughter and myself. With no rsvp and in need of 2 beds not only did we have cool accommodations in a bright hip hotel the front desk Natasha was first class customer service! The design of the room was unique and clean. My teen daughter said it was the coolest hotel we ever stayed at! Thanks for comfortable stay at great price.
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PRICE RANGE
$91 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft bolingbrook hotel bolingbrook
LOCATION
United StatesIllinoisBolingbrook
NUMBER OF ROOMS
151
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Frequently Asked Questions about Aloft Bolingbrook
Which popular attractions are close to Aloft Bolingbrook?
Nearby attractions include The Promenade Bolingbrook (0.4 miles), iPic Theaters (0.3 miles), and Escape Hour Room (0.3 miles).
What are some of the property amenities at Aloft Bolingbrook?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Aloft Bolingbrook?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Bolingbrook?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Aloft Bolingbrook?
Yes, free parking is available to guests.
What are some restaurants close to Aloft Bolingbrook?
Conveniently located restaurants include Mago Grill & Cantina, Ted's Montana Grill, and Francesca's at the Promenade.
Are there opportunities to exercise at Aloft Bolingbrook?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Aloft Bolingbrook?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Bolingbrook?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Bolingbrook offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Aloft Bolingbrook?
The staff speaks multiple languages, including English and Spanish.