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Baymont Inn & Suites Bloomington/Normal

2.5 of 5
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604 1/2 IAA Drive, Bloomington, IL 61701
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Baymont Inn & Suites Bloomington\/Normal
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290 Reviews from our TripAdvisor Community

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Louisville, Kentucky
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We used a travel buddy coupon to spend the night here. It's a little off of the beaten path and was quiet. Even though it has been recently updated, it still needs a little work. Our room didn't have a t.p, holder. Some of the carpet is stained and there are a few rips here and there. It was clean... More 

Helpful?
Thank Clarence D
John H, Manager at Baymont Inn & Suites Bloomington/Normal, responded to this review

Hello and thanks for writing a review about our hotel. We are working very hard on updating our hotel. I am happy that you found our staff to be very friendly. Please don't hesitate to stay at our hotel again next time you are in the Bloomington area. More 

Matteson, Illinois
1 review
4 of 5 stars Reviewed 5 weeks ago

Nothing really bad to say. The only thing we didn't care for is that they clean up breakfast earlier than advertised. Breakfast ended at 10am we got down there before 10 am and they had already cleaned up all of the hot stuff. Personally they should wait to clean up until after 10 am. Other than that rooms were fairly... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 157tarap
John H, Manager at Baymont Inn & Suites Bloomington/Normal, responded to this review

Hello and thank you for taking the time to write a review. I am sorry that the staff cleaned up early you are correct they should have waited until 10:00 to clean up the breakfast bar. I am happy that you enjoyed our rooms. Please dont hesitate to stay with us again next time you are in the Bloomington area. More 

St. Louis
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 1, 2016

The stay at Baymont Inn & Suites Bloomington/Normal was a pleasant stay. This trip I was traveling alone but yet I felt very safe and comfortable. One again, the second floor was quite. Four stars for quiteness. For the money, I could not have wanted better accommodations. Only thing amiss was not receiving my wakeup call as requested. Perhaps, the... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 355constancen
John H, Manager at Baymont Inn & Suites Bloomington/Normal, responded to this review

Hello and thank you for taking the time to write a review. I am so happy that you found our hotel to meet your needs. I do apologize that you didnt receive your wake up call. I will look into that. Please dont hesitate to stay with us again if you are ever in the Bloomington area. More 

Alanson, Michigan
1 review
2 of 5 stars Reviewed December 7, 2015

Room smelled musty,water leaks from ceiling in 2 different locations in Hotel,the legs fell off the coffee table in the room.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank jonv325
Waterloo, Iowa
1 review
2 of 5 stars Reviewed December 7, 2015

The bathroom was pretty grungy and the internet kept kicking me off. Breakfast was not well stocked and I saw one of the employees put biscuits and fruit back into the baskets from a plate. I was put off after that. Won't stay again.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank marao519
John H, Manager at Baymont Inn & Suites Bloomington/Normal, responded to this review

Hello and thank you for writing a review. I apologize that the bathroom wasn't up to your standards and I assure you we have fixed our internet problem. I will address the problem of employee taking from the breakfast bar and putting it back. Please consider staying with us next time you are in the Bloomington area. Thank you More 

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