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Country Inn & Suites By Carlson, Bloomington-Normal West

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Country Inn & Suites By Carlson, Bloomington-Normal West
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253 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The receptionist was very helpful and nice. Allowed us to look at the rooms prior to our commitment to stay. The rooms were clean and beds were comfortable. We stayed on a Sunday night so it was very quiet. A bar/restaurant is right next door and had a large food and drink menu. The hot breakfast was very good and... More 

Helpful?
Thank Bret A
Galesburg, Illinois
1 review
1 of 5 stars Reviewed 6 days ago NEW

On a college visitWhen we got up the next morning the side table was covered in ants. When reported this to the front desk. He said oh yes we have an ant problem here. I will spray after you check out

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank O843XOjulieh
Goodfield, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

I paid for my room in cash, $132.00 and they wanted my debt card for $150.00 deposit on the room. I thought $150.00 was outrageous, but what the heck? The next thing I knew I had two pending transactions on my account, one for $230.00 and another for $50.00. Then soon after that $280.00 was gone....... After 5 phones calls... More 

Helpful?
Thank 113becca
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

113becca, I want to apologize if you have not been able to reach me. I'm in the office Mon-Fri from 8am to 3pm. I do not recall every receiving any messages from my staff that you have called nor do I recall receiving a voicemail from you on my voicemail. I have looked into your review/reservation and have found out... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel in our way home back from TN. We had a great experience at the one by the airport so figured we would try this one since it was more in our route home. Girl who checked us in made it sound like we were interrupting her smoke break and phone call. Room was really small... More 

Helpful?
Thank Robert T
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Mr. Robert, First, I'll like to start out by thanking you for choosing to stay with us. I am truly sorry that you did not experience the best check-in experience that our staff could have offered. This is unacceptable and will make sure my staff understands that we are to make everyone feel welcomed during check-in. Regarding your folio request.... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was definitely dated. As far as the comfort though it was very nice. Pool could use some work also. Needs to be warmed up a bit. It was freezing cold. The beds were very comfortable and the room was clean. The breakfast was a little lacking in variety but otherwise very good.

Helpful?
Thank Scott C
Sandwich, Illinois
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 27, 2016

Where to start?? We were there for four nights, and our waste basket in the bedroom was never emptied. We complained at the desk after two nights of no housekeeping at all, and were told we had the do not disturb sign out. WE DID NOT! I think the housekeeper confused us with another room. Positives: comfortable beds and hot... More 

Helpful?
Thank raysan208
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. Everyday we have two people (Housekeeper & Housekeeping Manager) recheck all rooms with DND (Do Not Disturb) sign before they get reported in our system as DND rooms. I would love to discuss your room concerns... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Country Inn & Suites By Carlson, Bloomington-Normal Airport
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy Reliable Lodging in Bloomington near Illinois State University. Whether you're in town for a college visit, a conference or a family trip, the Country Inn & Suites By Carlson(R), Bloomington-Normal West, IL welcomes you with friendly service and a hot cup of coffee. Within five miles of both downtown Bloomington and uptown Normal, our hotel is also conveniently located off I-55 and I-74, and within 10 minutes from Illinois State University, Illinois Wesleyan University and the Interstate Banquet and Conference Center. After a long day of exploring, pillowtop beds and a quiet location promise a good night's rest. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Bloomington-Normal West

Address: 923 Maple Hill Rd, Bloomington, IL 61705-5007
Location: United States > Illinois > Bloomington
Price Range: $83 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Bloomington-Normal West 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn And Suites Bloomington Normal West
Country Inn & Suites Bloomington Normal West Hotel Bloomington
Country Inn Bloomington
Bloomington Country Inn
Hotel Style:
#4 Romantic Hotel in Bloomington
#6 Family Hotel in Bloomington
#8 Business Hotel in Bloomington
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