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Courtyard Chicago Bloomingdale

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275 Knollwood Dr, Bloomingdale, IL 60108-2209
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (32)
Room & Suite (29)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Chicago Bloomingdale
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 3 hotels in Bloomingdale
Location
Cleanliness
Service
Value
Please note that we are currently under renovation until December 25, 2019. Whether you're traveling for work or leisure, Courtyard Chicago Bloomington comes fully equipped to make your stay exceptional. Our convenient location makes it easy to spend time at Stratford Square Mall or go explore the sights of downtown Chicago. We are also within minutes of Wheaton College and Elmhurst College. After a day of meetings and sightseeing, retire to your room or suite where a comfortable bed dressed with crisp linens and fluffy pillows awaits. Our accommodations also feature a well-lit workspace and free high-speed Wi-Fi. When it's time to dine, drop by our on-site restaurant, The Bistro. In addition to delicious breakfast and dinner options, we also feature an evening bar and a selection of signature Starbucks® drinks. Continue your workout routine in your free time with our fitness center featuring cardio equipment and free weights. Then cool off with a dip into our refreshing indoor pool. Blend work with play when you stay at Courtyard Chicago Bloomingdale.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Hotel links
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115Reviews0Q+A15Room tips

Reviews

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WeBeHappyTravelers wrote a review Jul 2020
US26 contributions8 helpful votes
Times are tough for hotels, which is why you'd think they would try hard to make customers feel appreciated. Plusses: check-in was quick and smooth although there was no mention of wifi; no matter, we were too tired to do that. Beds were super comfortable with sparkling clean linens. Minuses: toilet paper was almost out with no spare. Stingy with towels--2 of each kind in a room that can hold 4 people. Packets of coffee and tea were in a basket but there was no pot to heat up the water. Overpriced and then $10 was added to the bill for a parking fee--in a lot out front; never experienced that before. Trying to be deceptive with a lower quoted price and then adding on fees is the bane of travelers. Room was OK but definitely tired around the edges.
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Date of stay: July 2020
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457allen wrote a review Nov 2019
Dallas, Texas80 contributions22 helpful votes
I stayed at this location for a few nights and really felt like an appreciated Titanium Member. The staff was very personable and accommodating with all requests. The location was close to shopping, entertainments, and restaurants. Although they were doing construction, it wasn't too much of a disturbance. I thought it was a nice touch receiving a bottle of water with my name on it. My only issue was that the room still had some leftover dirt from the room update.
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Date of stay: October 2019
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Trip type: Traveled on business
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John B wrote a review Aug 2019
Ames, Iowa36 contributions3 helpful votes
“Disappointing” The hotel itself was ok but I was frustrated by a lack of communication on both our parts. I called for a reservation and told the person my name and that we had stayed there before, had AARP and AAA, are seniors, told her the dates we needed the room and even requested a specific room. I was told they were undergoing renovation and they would do the best to accommodate me. So far, excellent. We planned to arrive on a Wednesday and check out on a Saturday. I heard her tell me the price would be $185 for the first two days and $113 for the third day. We travel all over the U.S. and it has been our experience that Friday's and Saturdays are the most expensive days. (So far, just fine). However, this assumption was not correct at Courtyard where, apparently it is expected that we are traveling on a corporate account, which in our case is not true, and Sun-Thurs. are the expensive days. (Now, not fine) I failed to ask the price when we checked in as I assumed it was $185 total for Wednesday and Thursday and #113 for Friday. (My mistake). I was also told that there would be a $10 per day charge for parking but since I was a senior she would waive that charge and gave me a placard to place in my car. (Nice) Later that night I received an email notification from my credit card with a $601 hold on the card for the motel. I called downstairs and the clerk explained that the charge would be $185 for Wednesday and another $185 for Thursday with $113 for Friday. I explained that was not my understanding and that I had received a senior rate during our previous visit. I was told she would speak to the manager. (Not fine, but I was hopeful). Apparently, the manager decided that since I was staying at a corporate sanctuary I should pay the same price as they (no, she did not get back to me) and I paid their price. (Not fine at all) Needless to say, we will not be staying at the Courtyard in Bloomingdale, Illinois in the future and knowing that they charge corporations $72 a day more than they do on the weekend leads me to understand why corporations have to charge what they do. This was a valuable lesson in economics as well confirming what you think you heard. In the future, I'll go next door to the Marriott Residence Inn.
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Date of stay: August 2019
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Response from Tricia M, General Manager at Courtyard Chicago Bloomingdale
Responded Aug 30, 2019
I thank you for your comments, and I do know that we have resolved the issue, and made adjustments to your bill accordingly. I am sorry that we failed to make your stay enjoyable, an that WE did not start off correctly listening to you at the beginning of the reservation. This is all a teachable moment for my front desk team, and I thank you for sharing your concerns. AS a General Manager, I feel that I have failed you, and that is why I had my staff make the necessary modifications to your bill. I appreciate and thank you for sharing. Regards Tricia McCallum General Manager
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loscalzo2189 wrote a review Aug 2019
Jacksonville, Florida7 contributions
By far the worst Courtyard I’ve ever stayed at. The hotel had a sign stating updated rooms summer 2019, and nothing had been changed. The rooms were outdated and musty. They smelled bad and were wet, and felt moldy. The bistro was closed on the weekends because it was considered their “slow” time. In the 7 years of traveling for work, staying at Courtyards frequently, I have NEVER had the bistro be closed on the weekends. When we checked in, we were asked if we wanted points or a 10$ food/drink credit. A few co workers and I chose that option and had a few breakfasts, only to realize they had been charged to our room. We had to deal with this happening at least 3 times during our stay. This resulted in our hotel bills being all messed up and even some of our other co workers as well who didn’t even choose the 10$ food/drink option. The only positive of the trip was Michelle at the front desk. She was polite and helpful. Thank you Michelle. I would not recommend it.
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Date of stay: August 2019Trip type: Traveled on business
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Response from Tricia M, General Manager at Courtyard Chicago Bloomingdale
Responded Aug 22, 2019
I thank you for your comments, as we do listen to out Guest. I will be sure to share your great comments about Michelle with here. Reading your comments, we will be reflecting and discussing as a team, what we can do better. I appreciate your feedback Regards Tricia McCallum General Manager
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dcfiread wrote a review Jul 2019
Washington DC, District of Columbia693 contributions57 helpful votes
The hotel is dated, but fairly clean (They are about to undergo a renovation). There is nothing really special about the place, just an average hotel. Breakfast isn't served until 6:30 which didn't help me as I had to leave at 6:30 for work. The AC unit was noisy and had a musty odor. They do have ample parking. The staff was pleasant.
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Date of stay: July 2019
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Trip type: Traveled on business
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Response from Tricia M, General Manager at Courtyard Chicago Bloomingdale
Responded Jul 22, 2019
I thank you for your comments. I know that you are aware of the renovation that is about to happen, and like you we are all excited for this to happen for us, but most of all for our guest. We have modified our hours for the summer Monday to Friday 6:00am to 9:30am. But our weekends we operate from 7:00am to 9:30am. I am sorry that we were not ready. I would like to know the room number for the AC issue. Thank you for your comments, as we do appreciate all feed back, as we do share them with the team. Regards Tricia McCallum General Manager
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PRICE RANGE
$111 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard bloomingdale, bloomingdale marriott, bloomingdale courtyard
LOCATION
United StatesIllinoisDuPage CountyBloomingdale
NUMBER OF ROOMS
93
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Frequently Asked Questions about Courtyard Chicago Bloomingdale
Which popular attractions are close to Courtyard Chicago Bloomingdale?
Nearby attractions include Picture Show (0.4 miles), Anyway's American Grill & Pub - Bloomingdale (0.6 miles), and Challenge Accepted Escape Room (0.7 miles).
What are some of the property amenities at Courtyard Chicago Bloomingdale?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard Chicago Bloomingdale?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Chicago Bloomingdale?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Courtyard Chicago Bloomingdale?
Yes, parking is available to guests.
What are some restaurants close to Courtyard Chicago Bloomingdale?
Conveniently located restaurants include Anyway's Restaurant, La Campana Mexican Restaurant, and Lou Malnati's Pizzeria - Carry Out.
Are there opportunities to exercise at Courtyard Chicago Bloomingdale?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Courtyard Chicago Bloomingdale?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard Chicago Bloomingdale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard Chicago Bloomingdale offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard Chicago Bloomingdale?
Many travelers enjoy visiting Cantigny Park (6.5 miles), Wilder Mansion (9.3 miles), and Elgin Fire Barn No. 5 Museum (9.9 miles).